TDMS for RETAIL/STORE

Hello Expert Zone,
Finally I started working on the CRM extraction, and here is my scenario.
Source system: 300 warehouses worth of member data.
Target: Blank/empty.
Objective: Copy /extract member/membership data from source by warehouse type ( 320 - 340 only ), to bring in 20 warehouse worth of data, and nothing else..
What template should be used in this case? appreciate if someone can share your inputs with step by step procedure.
Thanks,
V.

Hello Vikram,
I see this query related to the discussion we had in your previous thread:
http://scn.sap.com/message/15025928#15025928
If i understand correctly, you have CRM loyalty management coupled with SAP POS.
What i understand is that there is SAP Retail system and there is SAP CRM.
For CRM data reduction, TDMS provides date criteria. TDMS CRM does not reduce CRM loyalty management data, which means that the data in these tables will be fully copied across from sender to receiver system.
We do have TDMS Retail solution where we do reduction based on below.
1) Store/Site(In retail terminology)
2) Customer number
3) Date
Let me know if i have answered your question.
Best Regards,
Madhavi

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Deployed BP for retail store and inventory management

Hi,
I have installed BP for retail which gives me the pages of store and inventory management but the iViews are not opening even after assignig the roles to the users. I have created the system alias SAP_ECC_RETAIL but still no luck.
Please help.
Thanks.

Hi,
Please check the following:
1. Ensure the BP for Common Parts is installed on the portal. This package is a prerequisite for the retail BP that u mentioned.
2. Make sure the system object that u created for the backend have passed the connection tests.
3. If this does not solve the issue, please check out the defaultTrace and application.log files under the following directory:
/usr/sap/SID/JC<NN>/j2ee/cluster/server0/log
Check the latest files here and post the error mssgs from there to this forum.
Regards,
Shitij

Clustering for Retail Store Planning

I am a retail consultant in the US specializing in Merchandise and Assortment Planning (MAP). I am currently on a project at Luxottica Retail Group. Lux owns LensCrafters, PearleVision, Sunglass Hut and Oakley Sunglasses.
Their LensCrafters brand has over 800 stores. We are recommending to Lux that they cluster their stores so they will plan 10 or so store clusters rather than plan the assortments for 800 stores individually. They have done studies that show on styles with few SKU's store clustering works very well. The problem is with styles with 100's on SKU's. With those, their studies show that planning at the store cluster level raises their inventory and lowers their service levels. That is the rub.
Would you have a few minutes to talk with me about what would be the best way to approach the customer on this? I realize that retail is not your area but I need more of an BI analytical view on this than a strictly retail view. Any help you can give me would be greatly appreciated.
Thank you.
Alec Felder
cell: 704-968-5088

Hi Alec,
Are you particular about Store Planning or both Startegic ( Cateogery & Item level planning ) and Assortment too.However, i was wondering how store clusters would impact there inventories, as they will create clusters with some dynamic functionalities?
Thanking You,
Sappie

Best practice for retail store cycle count

Hi experts
Would you have any experience/best practice in designing for cycle count process for your clients?
By cycle count, I mean for frequent counting (daily) for specific item category / exceptional count request.
My client want to implement a cycle count process to minimize the effort for full stock take which happen around 3 times per year.
They are using SAP as the core system to keep track of inventory, and using external store system, so some considerations would be on, for example:
- whether the count variance or counted quantity shall be interfaced back to SAP
- whether SAP should be the source to initiate a stock count process or POS initiate
It would be very nice if you can share some best practice as in the process flow, system information flow, etc.
Best regards
Dominic

Hello
Both can be done but as you say SAP is the core system at least for tracking inventories, better create and integrate inventories is SAP aswell.
The main advice I would give is to avoid specific tables for inventory integration because standard tables and specific won't be updated well sometimes and support would be needed, stick on standard transactions.
If the inventory is centralised in SAP, you can for example count them with PDA, send to SAP connectors your counting which will be integrated from a xml file transformed in a Idoc for SAP.
One parameter is important to consider as the freeze for inventory. You have to decide if you take into account any stock movement that could occur after your inventory creation or not. If you do, the variance after the counting will depend on the initial stock value and also the movement.
If you don't, the variance will only take into account your initial stock value withotu considering the stock movement.
Hope it helps you,
Génia.

Discount code for retail store?

Hi there,
Hey i'm looking at buying a MB that looks a pretty good price and I had a code to get £23 off a £235 spend but it is 2 days out.
Anyone know if I can get another or could I maybe phone Apple and mention this to them because I didnt realise it expired.
Thanks

You may not be able to get a discount simply because of the fact that it is two days out. I suggest try to get another one on your next purchase.

IS Retail - mySAP Retail Store Management

Hi!
I've been searching for documentations about mySAP Retail Store (Management). I tried searching but only found two documents that can help me. Some just mentioned the term but did not explicitly explain it. I need to know how it works, it's technical architecture, requirements, if it's customizable, how it is different from the SAP Gui, and it's benefits. From the document I found, it says that it has an "offline buffer" where the user can still use the system without being connected to the main SAP Retail system. Retail store can just connect to the central system to update transactions made. I wonder if I understood it correctly.
Hope you can help.
Thanks.
Aenn

Hi Aenn,
The following URL will help you to understand the Retail Store functionality :
<http://help.sap.com/saphelp_erp2005/helpdata/en/fb/89ef37516fdb2be10000009b38f842/frameset.htm>
The customizing for Retail Store can be found in the customizing :
IMG -> Logistcs-General -> SAP Retail Store
The application is based on ITS technology. Requirement is that you should install SAP Retail. Retail Store comes along with SAP Retail. The difference from SAP GUI is that the application is accessed using browser.
I am not sure which document you have read.
The link for SAP ITS is :
<http://help.sap.com/saphelp_erp2005/helpdata/en/4f/2e6a52c3cdc44d83169b181a9c62ba/frameset.htm>
Regards,
Krishnakumar

I bought this iPhone from Apple Retail Store for the full amount, but it does not work with my SIM card only works with AT&T

Hello,
I have an iPhone 4S 32Gb White AT&T, product part No. MC921LL/A, Serial No. C39GMLPWDTDC
I bought this iPhone from Apple Retail Store (from Fifth Avenue, NY) for the full amount. Now it does not work with my SIM card only works with AT&T. I restored the phone several times, but I have not received "Congratulations your iPhone has been unlocked". Please activate my iPhone to work with different SIM cards
Thanks,
Best Wishes

When did you buy it?
Apple did not begin selling an unlocked version of the iPhone 4S in the US until 11/11/11. I believe it went on sale only through the online store at that time. I'm not sure if it's available at retail yet.
What you purchased was a phone without a contract commitment. It is still locked to AT&T. AT&T will NOT unlock iPhones for any reason. Return it and get your money back, then use that to purchase an unlocked phone.

I could not get my iPhone 5 which purchased in Australia repaired by apple in the US. Guys from apple retail store verified a replacement for me and asked to call apple care. However, apple care said they cannot get it fixed nor repaired.

My iPhone 5 got some defects and I went to a apple reatil store yesterday. The guy from the genius bar told me that he verified a replacement for me. And I need to call 1-800-apple care to finish that process. I called apple care and one of the senior supervisors told me that I have to send it back to Australia (where I bought this iPhone) to get it repaired. Turns out I could not solve the problem after a apple store vist and several calls. I just want to know if there any way to solve this. This iPhone is a factory unlocked one that purchased in an apple retail store in Melbourne at the day it was first released. And my experience today is not what I can tell as fair. I will be really appreciate for any helps and advices. Thanks.

Warranty on iPhone is not international, but valid only in country of
original sale. Since you purchased the iPhone in Australia, your warranty
is valid only in Australia. You must either personally return the iPhone
to Australia for evaluation and possible replacement or sent it to someone
in Australia to take into Apple for the evaluation. Apple will not accept
international shipments for repair nor will Apple ship out of the country
after replacement.
Sorry to be the bearer of this news, but it is the way iPhone warranty and
replacement has always worked.

I bought my software pack iWork 2008 at the apple retail store and I cannot get any updates and apple App Store won't help me. Does any one know how I can get the upgrade without paying full price for a second time? I paid $99 for the iWork family pcan'

I cannot believe that apple is refusing to help a customer who bought and paid for iWork software just because I bought it from the retail store the App Store says they cannot allow me to upgrade. I have never heard of such. It should to matter where I got it i bought apples software and I don't et how the retail store can be different frothe App Store my god its all still apple. So stupid. I will not pay full price for the upgrade. Also I purchased Logic Studio and 2 days later the upgrade came out and they will not let u upgrade ? I think there should be at Least a 30-45 day window if u purchase software and they release the upgrade u should get not. It's not like apple doesn't make enough money already.

iWork '08 & 09 installed from the retail disk or from the downloaded trial must be updated through Software Update. Those installations will not be recognized as installed by the Mac App Store. In Mountain Lion Software Update has been "rolled into" the Mac App Store. Choose Software Update from the Apple menu just like you always have & the Mac App Store will launch. Depending on what you have that needs updating you may see two sections in the MAS window.
But, as always, if you're not running the latest versions of the iWork apps installed from a retail box or the downloaded trial & Software Update says your software is up to date, make sure the applications are where the installer initially put them. The updaters are very picky. If the location is not where the updater is programmed to look or if the folder doesn't have the name the updater looks for, it will not work. The applications cannot be renamed or moved. If you installed from the downloaded trial or the retail box, they must be in the iWork '08 folder in Applications. That iWork folder must be named iWork '08. If it doesn't have the '08 Software Update won't find them & the updaters won't work.
If you are running Pages 3.0.3, then you do have the latest version of Pages from iWork '08. If you want to upgrade to iWork '09, you will need to purchase the new version, just like everyone else. The good news is that you can buy just the individual iWork apps - Keynote, Pages & Numbers - that you need or want for $20 US each from the Mac App Store & then install them on as many Macs as you need using the same Apple ID.

I want to exchange my iPhone 5 for a new one, but I bought it online from the factory (unlocked), how do I do this? Can I go to a retail store? or Should I send it back by mail?

So I bought this iPhone 5 probably a year ago now, and I want to exchange it for a new iPhone 5, or if possible an iPhone 5s (if they don't have iPhone 5 anymore), idk.
EITHER WAY, I've read in the web a little about this and apparently I can't do it via going to a physical retail store. Or can I?
ps: on a side note, I heard I need to pay a $50 dollars fee in order to use my AppleCare + warranty, the "exchange your iPhone for a new one" one.
But a friend here in Mexico actually just exchanged his and they didn't charged him a thing. Is this also the same in the US? Can I exchange it here in Mexico? Or what are my options here, since I bought it from Apple.com/online?

The program is for replacement since Apple does not repair iDevices...you take your non-working or damaged iPhone to an Apple store genius bar, or send to Apple service, and they provide a refurbished unit as a replacement, for a fee, of course. You will have to talk with Apple to see if you get all components or just the iPhone replaced.
With AppleCare+ you can have two out-of-warranty replacements for a cost of $49 each.

HT203254 I have this problem on my macbook pro. I live in Sault Ste marie, ON. I took it to Genius Bar at the Apple Retail Store at Eton Center Toronto. They said it cannot be fixed for free, It would cost me more than a grand. I scared & run aways. Haha.

I have this problem on my macbook pro. I live in Sault Ste marie, ON. I took it to Genius Bar at the Apple Retail Store at Eton Center Toronto. They said it cannot be fixed for free, It would cost me more than a grand. I scared & run aways. Haha.I think I should call & set up an appointment at apple third party service provider in my city. wish me luck

Ah, but there's this caveat:
Apple will continue to evaluate the repair data and will provide further repair extensions as needed.
And a number of folks have found sympathetic managers and had the 2008 logic boards replaced, even after four years.
Clinton

How can I get applecare for my new iphone 4s living in a state where there is nor retail store?

I purchased an iphone 4s for my mom who lives in Wyoming. I was told by Verizon that she could purchase AppleCare + via their 800 number in the first 30 days. She has been told she has to go to a retial store. Wyoming has no retail store. The closest store would be 7 hours away! There must be another option for her!

She has now tried all those things and all insist she must go to a retail store. And then they try to sell her the regular Apple Care, which does not cover the two accidental replacements. Pretty irritated with Verizon for mis-leading me and especially with Apple for not providing a way to purchase this at the time of purchase with the provider and compounding the problem by not having a mechanism in place for people who don't live near one of their limited locations. Poor customer service. Have learned my lesson.
Thanks for the suggestions.

How do I get the refund for a bumper that I bought from a retail store .

I bought an Iphone 4 bumper from an Apple Retail Store and I would like to know what do I need to do to be able to get a refund. Do I go to the store with a receipt and get the refund for it or are they going to give refunds automatically. And what happens if I don't have a receipt for it, would I be able to print my bank statement and get whatever number they need from there?

bcoday wrote:
I went to the local Apple store yesterday, receipt in hand, but was told by the employee that Apple was going to be handling these online. I had just driven about 30 miles so I asked the guy to just honor the refund. I was there, I had a receipt, he knew they were supposed to honor refund. He wasn't budging but before I could get seriously insistent, I received an important phone call.
I was/am not happy at all.
After all that, and not calling ahead of time, you stopped your "serious insistence" to take a call and then just gave up? Couldn't you have continued your discussion with the apple person and returned your personal phone call?

I´ve bought Iwork suite for my mac book pro in a retail store, 2/3 years ago, can I made any upgrade version through Itunes without paying any additional fee?

I´ve bought Iwork suite for my mac book pro in a retail store, 2/3 years ago, can I made any upgrade version through Itunes without paying any additional fee?
Someone could assit me on this particular issue?
regards
Bernardo

When you open the application you will have the opportunity to select software update.
You can also go to the App store and check under Purchases and Updates and if the update still does no appear select Store > Check for unfinished downloads.
Having said all that, please do think carefully before you do upgrade. For a great many users the latest version has been a bitter disaapointment (see various other discussions here), as it has lost considerable functionality in the drive to ensure compatitbility with iOS.

SAP Retail Store: Activation of program for Internet

Hi,
We are using SAP Retail store after a good movement we have the possibility to print the Good movement (button print)
However this function does not work because the program RSTWBFMB is not 'free' for internet.
The SAP help is advising me to contact the SAP administrator to do this but nobody seem to know how to... Can you help me ?
Cheers

use Program RSCSAUTH then in the selection put the report RSTWBFMB with the value SWANALYS in the field Client. Mark the entry and save.
Then in transaction SWM0 choose in the menu Report (F6) and release the Report RSTWBFMB
It will then work

TDMS for RETAIL/STORE

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