Terminate the Signature Process

My form has several fields which need to be validated, and the only event in which it makes sense to do the validation is the Enter event of the Signature Field. But if the validation fails I don't know how to terminate the signature process. It keeps going after the validation script. I don't want to rely on the user hitting Cancel. Is there a method to terminate the signature process? Thanks.

Hi,
There is a cancelAction method which you can use with a preSign event.
You could validation script in the preSign event and then if this fails you could use:
Reference_Syntax.cancelAction = true;
I would also include an app.alert to notify the user why the signing has failed.
This was implemented in XFA2.8, which means that it is likely that it will only work in Acrobat / Reader version 9. This might be a limit to you.
I haven't used this, so you should check out the help file.
Good luck,
Niall

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How to Terminate the BPM Process instance

Hi,
If I have an instance of bpm process which fault at the database service task, I want to manually terminate or suspend it. I tried to do it in the workspace as an bpm administrator, however, since the instance pass the human task already, so that i can't suspend the instance. On the enterprise manager console, I don't see any way to terminate one instance. Please advise and it is so important and urgent for me, since our bpm project already on prodction, we have to fix it as soon as possible. Thanks in advance

I'm thinking you're asking what you can do with an instance that has an uncaught exception and not how to have modeled it so they can be properly handled. If you're not catching the exception, in any of the 7 techniques listed below - you're kind of stuck.
If you have a service task and you'd like to handle the exception (manually or other), you have the choices listed below. If you are using none of these, then you're allowing the BPMN engine to handle the exception and about all you can do is to delete the instance in Enterprise Manager.
1) You could add a catch error event to the boundary of the Service task and have that event designated to handle the exception thrown. From the boundary event, you might have a sequence flow to an Interactive activity that lets you hande the exception. Once handled, the instance can continue on with the process.
2) You could add an event subprocess in the same process as the Service activity that has a start error event and have that event designated to handle the exception thrown. From the event subprocess, you might have a sequence flow to an Interactive activity that lets you hande the exception. The difference between this scenario and the first is that the instance in the process has to terminate in the end event in the event subprocess.
3) If your process is invoked as an embedded subprocess, you could add a boundary event (1 above) or catch it in an event subprocess (2 above).
4) If your process is a reusable process invoked from a parent process using a Call activity, if the exception isn't caught inside the called subprocess you could add a boundary event to the Call activity in the parent process. This is similiar to 1 above and you'd need a sequence flow comingin out of the boundary catch error event on the Call activity to go somewhere in the process to handle the exception.
5) If your process is a reusable process invoked from a parent process using a Call activity, if the exception isn't caught inside the called subprocess and it is not caught by a boundary error event on the parent's call activity then you could add an event subprocess in the parent process that has a start error event and have that event designated to handle the exception thrown inside the child process.
6) There is a way to handle exceptions thrown inside a peer process but I'm guessing that might be too much for this post.
7) You can handle exceptions using a Policy outside of the processes. Rather than using the above to handle exceptions, you could use policy based exception handling where you give the policy the different types of faults you want to catch and if you want to retry, let it be handled by someone in Enterprise Manager and if you just want to abort the instance.
If the exception is not caught, then you're in the scenario you're in now and the BPMN engine is where it is unfortunately caught. Although you can see it, it is a non-recoverable exception and about all you can do is delete the instance in Enterprise Manager.
Hope this helps,
Dan

Need help to terminate the local process chain

hi
Master DATA attribute local process chain was triggered twice in our daily master process chain. it is showing twice in the logs.
Can any one help us to terminate the one replica of the running master data attribute local process chain.
Thanks much in advance
Raj
Edited by: Gangaraju Eegu on Dec 10, 2008 3:03 PM

Hi,
Please check in execution selection any periodic job is running twice, so remove there.Double click on first node i.e. start and > Chamge Selections> Periodic Values.
Or
Find any event is triggering twice in a day?. and tehn cancle it.
Thanks
Reddy

RFC execution process terminates the Java Process

Hi All,
we have a RFC which returns large data with export parameter. While executing JCO.client.execute(), java process is getting terminated. I tried to set the more heap size but of no use. It didn't give any OutOfMemory either.
The JCO trace file at level 10 shows as below which clearly indicates that something is going wrong at JNI layer of JCO.
The problem seems to be with allocation of heap size in 'C' layer of JCO.The trace file has below last entries
JMS Async S21514 [14:34:47:386]: [JNI-LAYER] RFC.Tables_C2Java() enter, [SUCCESS]
JMS Async S21514 [14:34:47:386]: [JNI-LAYER] RFC.reallocRecordBuffers() enter, [SUCCESS]
JMS Async S21514 [14:34:47:386]: [JNI-LAYER] RFC.reallocRecordBuffers("ZWNVPAIR"(4AB2BB8C),54D1A740) enter [SUCCESS]
It seems to suggest that reallocRecordBuffers was never completed and it is this call which could be responsible for java process getting killed.
I think a successfull call will be recorded as below in JCO trace file:
Completion of RFC call will be recorded as below in JCO trace file:
JMS Async S21514 [14:34:47:386]: [JNI-LAYER] RFC.Tables_C2Java() enter, [SUCCESS]
JMS Async S21514 [14:34:47:386]: [JNI-LAYER] RFC.reallocRecordBuffers() enter, [SUCCESS]
JMS Async S21514 [14:34:47:386]: [JNI-LAYER] RFC.reallocRecordBuffers("ZWNVPAIR"(4AB2BB8C),54D1A740) enter [SUCCESS]
JMS Async S21514 [14:34:47:386]: [JNI-LAYER] RFC.reallocRecordBuffers() with rc = RFC_OK leave, [SUCCESS]
JMS Async S21514 [14:34:47:386]: [JNI-LAYER] RFC.Tables_C2Java() with rc = RFC_OK leave, [SUCCESS]
JMS Async S21514 [14:34:47:386]: [JAV-LAYER] JCO.Client.execute (Z_DB_READER) on handle [X] returns after XXXX ms

Can anyone please help me here in understanding the above behavior?

Thanks for reply. Where can i see the timeOut ineterval for Connection or Client object? I am not able to figure out any API which can be used to set the timeout behavior.

Shut down the concurrent managers to terminate the process ORA-01000

Dear All,
Error As Follows
Shut down the concurrent managers to terminate the process or use port-specific operating system commands to terminate the process.
Job number is: 638
Job number is: 639
01-FEB-2013 10:46:36 - ORACLE error 1000 in get_status
The SQL statement being executed at the time of the error was: &SQLSTMT and wJob number is: 642
The call to function PingProcess in cartridge AQCART has failed.
Routine FNDSM cannot terminate the concurrent process with concurrent process ID &CPID and
operating system process ID 7537140
The SQL statement being executed at the time of the error was: &SQLSTMT and was executed from the file &ERRFILE.
01-FEB-2013 10:44:34 - ORACLE error 1000 in get_status
Cause: get_status failed due to ORA-01000: maximum open cursors exceeded.
Again after some time i used to get this error
Cause: get_status failed due to ORA-01000: maximum open cursors exceeded.
The SQL statement being executed at the time of the error was: &SQLSTMT and was executed from the file &ERRFILE.
01-FEB-2013 11:12:15 - ORACLE error 1000 in get_status
Cause: get_status failed due to ORA-01000: maximum open cursors exceeded.
The SQL statement being executed at the time of the error was: &SQLSTMT and was executed from the file &ERRFILE.
The call to function PingProcess in cartridge AQCART has failed.
Job number is: 651
Suggestions are welcome
Regards
Surinder Singh
Edited by: Surinder Singh on Feb 1, 2013 11:16 AM

Surinder Singh wrote:
Database Version - Oracle Database 11g Enterprise Edition Release 11.2.0.2.0 - 64bit Production
Application Version - 11.5.10.2
Current Open cursors value
SUM(A.VALUE) NAME
28396 opened cursors current
Regards
Surinder SinghThis value is high.
Please run AutoConfig and make sure it completes successfully.
Can you find any errors in the database log file?
Thanks,
Hussein

Cancel the Signature

Why does the postSign event still fire when the user presses "Cancel" instead of "Sign" in this box below?
Shouldn't the preSign event fire on a click of the empty signature field of the form? Then if the user here cancels the signing process by pressing the cancel button this should stop the signature process and the postSign event from firing? I ask because it doesn't seem to work this way in LiveCycle PDF forms I have created. The postSign script still runs if the user cancels with this box. Anyone have any good references of how to understand this process better? Or an answer? Thanks.

just cross it out...

Hide the Save As dialog in the digital signature process

Hi!
I'm searching for a way to hide the Save As dialog when digitally signing a pdf document (embedded in a website) and instead transmit the signed document back to the website without saving it locally.
(The reason for doing this is, that I can not be sure whether the user is capable of storing the signed document locally, recover it and send it back to the server.)
In the "Adobe Acrobat SDK - Developing Plug-ins and Application" documentation under "Digital signature extended API", "Understanding the process" is stated that the digital signature plug-in displays the Save As dialog box. But it's not clear to me whether there is a way to suppress it and instead call some custom code to send the document to a webservice or something like that. (btw: I'm new to the acrobat sdk api)
Could someone be a bit more specific about this?
Are there other ways to achieve my aims?
(To use submit buttons inside the document is not an option.)
Thanks and kind regards
Marcel

Hi Leonard
I'll try to explain in more detail what I'd like to do. :)
Preconditions:
- I have no controle over the forms.
- I need to build a website hosting PDF documents for clients.
- The client needs to be able to access these docs and digitally sign them.
- When the client signs them, they should be stored on the website (overwrite the unsigned ones).
Problem:
The whole process should be as simple as possible for the client. Therefore he should not have to manually download the docs, sign them and manually upload them to the website.
Possible solution:
The client selects a document to sign which is then opened inside the website (aspx / custom control) by the Adobe Reader browser plug-in.
Now, when the client signs the document I would like to catch the "Save as" dialog and instead call some custom routine to send the signed document back to the website (webservice).
As I see it:
We would have to write a Reader plug-in that would be started when the browser-plugin is called and could be passed the address of the webservice (to send the signed PDF). Maybe the address passing could be done by javascript, but the handling of the "Save as" dialog would probably have to be handled by a custom plug-in.
My question:
Is there any way to accomplish the above (if yes, how?), or are these things that are just not possible (why? ;)?
I hope this helps to clear up things a little...
Thanks for any help!
Marcel

Making the Signature/sending Certificate process easier

After you insert a Digital Signature and send the file, you have to also send a Certificate to the receiver who can then use it to verify that and all other future signatures. My problem/question: The process of sending (exporting) the Certificate requires about 6 mouse clicks through windows and is fairly cryptic. When we tested the process my client could not figure it out by themself. Is there an easier way to have the user send a Certificate to a receiver to accompanies the signed document?
Thanks for any tips.

hi
I am creating a three tier CA infrastruture, I have created the 2 tiers (1 root and 2 standalone CAs), however when I try to create the issuing server (enterprise sub ordinate) I am getting the above error on the certificate request process.
Basically the error is The signature of the certificate cannot be verified. 0x80096004 (-2146869244) Error Constructing or Publishing Certificate Resubmitted by xxxxxx 17.12.2013 13:12 xxx xxxxx Subordinate Certification Authority
(SubCA)
It is a 512 key ca enterprise installed on windows 2008 server.
Any help would be great....
Also, why are you creating a 3 tier infrastructure with 2 policy CAs? What is the business driver for this? Typically these days, unless absolutely necessary, best practice is 2-tier, not 3.

Adobe Acrobate XI and SecCommerce SecSigner have a problem during signing of a document, creating/verification of the signature is not possible - solutions?

Adobe Acrobate XI and SecCommerce SecSigner have a problem during signing of a document, creating/verification of the signature is not possible - solutions? SecSigner is not responding.

Well, I contacted SecCommerce about the issue, the response was, that I should sign the file later (afterwards). This is a solution, but not the best in my opinion.
When I sign the document the SecSigner window/Java window appears and freezes. Adobe is not responding. I have to terminate Adobe because the program is not responding.
I only found this support website, so I have realized that this is a User 2 User site, but it was a try to get some help.

Digital signature process has not been completed yet

Hi Everyone
One more issue today. we had digital signatures process for couple of our statuses in DMS and later part of the project they were revoked due to various reasons.
Now we move the status of the approved document i.e. RL (Released) to NE( Initial status) and made the changes to the same document. When DIR status changed from NE to AP( for approval, previously we had digital signature active for this status) we are having issues and not allowing further to change the status (Message appears as "Status does not allow you to change certain data")
Is there any way I can change the status of the DIR? I can't copy this document and create a new version for many reasons.
Appreciate your quick response.
Regards
Prasad

Hi Athol
Thanks for your promt reply. We had to revoke deigital signatures as we have introduced new work flow system I.e. CENIT which is affliated to SAP... So approval process is tracked and done in that system, so it updates DIR In SAP whenever document is approved in that system. Cenit work flow is implemented through PLM 7.0 Net weaver business client.
So please let me know if we you have any suggestion to change the status of the documents. We wanted to obsolete these DIR's as we have created new versions.
Regards
Prasad

Can't seem to figure out how to get the signature to work correctly

I am having trouble getting Digital Signatures to work on a PDF. This is the first time that I have ever tried to use them, and the first time that I used Lifecycle to convert a form instead of just building it one field at a time in Acrobat Pro.
In the past, I have gotten several PDF's that required signing. It seemed like an easy process, I clicked on the signature to sign it and then the email button to submit. The first time I did it before I had a signature, it walked me through the process of getting one set up, that was easy too.
Now, I need one, and all of the sudden, it doesn't seem so easy any more.
I have the CS3 Design suite with Acrobat Pro 8.0
I did the layout in InDesign, and the form conversion in Lifecycle. The signature fields were added there automatically, all looked good so far.
I open the file in Reader 9.0 and am unable to add a signature. I made sure that Reader 9.0 knew where my signature file was, but no matter what I do the document sign options are all greyed out.
I opened the form in Acrobat 8 and it will let me sign, but I have to immediately save/as or the signature doesn't take. I have to save it save/as twice because there are two signatures.
I figured there was some rights setting wrong, but can't find it. I have searched for signature, but can't seem to find a post that applies to my problem.
This is driving me crazy. This shouldn't be that difficult. I am missing something here.
Can anybody here shed some light on this?
Thanks,
Kirk

To enable the form to be signed in Reader you will need to open the form in Acrobat; goto Advanced>Enable Usage Rights and then save this copy of the form for sending out to the users.
The user should then be able to edit and digitally sign the form. They can then email the signed/saved pdf as a browsed for attachment or via the email icon in the toolbar. Note - if you have created an email submit button on the form, then unless they have Acrobat they could only return an xml file.
The other way to do this however is to create a dataset by 'distributing' the form. This time the Email Return button will send back a full version of the form. During the distribution setup you will have the option to email the form directly or to save it and send it later,so you can send to users as and when or even post it to a website or intranet.
When you receive and open the returned form it will ask whether you want to add it to the predetermined dataset (or if you want to categorise the returns into geographical areas for example, you could create new additional datasets at this point). If the form is data heavy however, the dataset will become very large and unwieldy pretty quickly, but you can export the data from it (including signatures) in xml format and import this into an Excel spreadsheet.
To simplify the Excel xml import process I'd recommend you carefully structure your form in the hierarchy (LiveCycle) into the order you would want the data items to appear in your spreadsheet and switch off those data items that you will not need by setting the default binding for the irrelevant fields to "None".
Clear as mud? Hope this helps.

How do you unlock fields when clearing the signature using the SignatureServcie?

I have a workflow built using Process Management and is available through Workspace. A claimant completes their expense report, digitally signs the form and submits it to their approver. The form is setup to lock a set of fields after signature. The approver then has the option to approve or disapprove the form. When they disapprove the workflow clears the digital signature using Clear Signature Field operation in the SignatureService and routes it back to the claimant. When the form is opened by the claimant the digital signature has been cleared as expected, but the fields are still locked. Is there an autoamted way to unlock them? Is this a service configuration issue or is there another service operation we need to call after clearing the signature?
We did try using Javascript to set the readonly property on the field with no luck. Any thoughts?
We are developing on ES3 and will be upgrading to ES4 in the next week.

You need to link the image. See the example for the Canada flag below.
<img src="http://forums.ni.com/ni/attachments/ni/130/6908/1/Canada-small.PNG" border=0>
Replace with the image you like. This goes into the signature box within the profile tab of the personal settings.
RayR

Make the signature disappear after the modification of a certified document

Hallo,
I would like to certify a document to make the people who receive it aware that it is a unique and original document and to discourage people in modifing it.
I've tried using certificate function and, when I activate the certification, the document became protected from editing and my digital signature appears on it.
That's ok but, with one of the many programs used to unlock the protected .pdf documents, I was able to edit the document, my digital signature didn't disappear and the document seem to be original apart from the signature functions which aren't enabled anymore.
I would like a strong visual change on the document, like the disappearing of the signature or the appearing of a mark, in order to tell people:"If you see/don't see this mark the document could have been modified and you don't have to rely on it", is it possible?
I'm using Adobe Acrobat 8 Pro.
Thank you,
Alberto Bellini

Hi Chris,
Just to be clear, I'm only talking about what Acrobat does. To begin with, Acrobat will respect (enforce) the permissions that correspond to a Digital Signature (be it a Certifying or Regular signature). If somehow you do something to the file that is not allowed by the permission set, then the signsature will be rendered invalid.
The question I have is what application is making the change. When it comes to third party software (i.e. not made by Adobe) as long as it can open the file the user can do whatever they want. You can always open a PDF in a text editor and make a change. Whether or not the third party software processes the signature or obeys the permissions is a separate question.
Finally, back to your question. If you do make a change using third party software that is outside the scope of the signature, when you reopen the file in Acrobat (and when I say Acrobat I really mean both Acrobat and Reader, but I'm too lazy to type both) it will show up as invalid. If you made changes that are within the scope of the signature, then the signature would be valid with changes. It would be just as if you made an allowable change using Acrobat.
For example, if adding form data was an allowable change for a Certifying signature, and your ability to write in PDF is strong enough to add the data to the correct object using the third party software, and update the XREF table while keeping the signature byte range intact, when opening the file in Acrobat you would get a valid signature.
Steve

The system process 'C:\Windows\system32\lsass.exe' terminated unexpectedly with status code 255

Hello All
We have a server 2008 R2 HyperV server and during the last few months it started to reboot randomly.
Initially we thought its related to the issue fixed by the following hotfix so we applied it but even with the hotfix it still keeps rebooting.
http://support.microsoft.com/kb/2732595
Unlike what's mentioned in the hotfix , the faulting module is not "ntdll.dll" but "msvcrt.dll".Also came up with the following indication the reboots could be related to KB2871997 but that update is not installed
on this system.
Following are the events from system log.
Log Name: System
Source: LsaSrv
Date: 2/9/2015 11:58:12 PM
Event ID: 5000
Task Category: None
Level: Error
Keywords:
User: SYSTEM
Computer: HV2008-Host
Description:
The security package Kerberos generated an exception. The exception information is the data.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
 <Provider Name="LsaSrv" Guid="{199FE037-2B82-40A9-82AC-E1D46C792B99}" />
 <EventID>5000</EventID>
 <Version>0</Version>
 <Level>2</Level>
 <Task>0</Task>
 <Opcode>0</Opcode>
 <Keywords>0x8000000000000000</Keywords>
 <TimeCreated SystemTime="2015-02-10T04:58:12.415529200Z" />
 <EventRecordID>8091130</EventRecordID>
 <Correlation />
 <Execution ProcessID="736" ThreadID="5888" />
 <Channel>System</Channel>
 <Computer>HV2008-Host</Computer>
 <Security UserID="S-1-5-18" />
</System>
<EventData>
 <Data Name="Package">Kerberos</Data>
 <Binary>050000C00000000000000000000000001111F6FEFE070000020000000000000000000000000000008EEB1802000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000</Binary>
</EventData>
</Event>
Log Name: System
Source: USER32
Date: 2/9/2015 11:58:24 PM
Event ID: 1074
Task Category: None
Level: Information
Keywords: Classic
User: SYSTEM
Computer: HV2008-Host
Description:
The process wininit.exe has initiated the restart of computer HV2008-HOST on behalf of user for the following reason: No title for this reason could be found
Reason Code: 0x50006
Shutdown Type: restart
Comment: The system process 'C:\Windows\system32\lsass.exe' terminated unexpectedly with status code 255. The system will now shut down and restart.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
 <Provider Name="USER32" />
 <EventID Qualifiers="32768">1074</EventID>
 <Level>4</Level>
 <Task>0</Task>
 <Keywords>0x80000000000000</Keywords>
 <TimeCreated SystemTime="2015-02-10T04:58:24.000000000Z" />
 <EventRecordID>8091132</EventRecordID>
 <Channel>System</Channel>
 <Computer>HV2008-Host</Computer>
 <Security UserID="S-1-5-18" />
</System>
<EventData>
 <Data>wininit.exe</Data>
 <Data>HV2008-HOST</Data>
 <Data>No title for this reason could be found</Data>
 <Data>0x50006</Data>
 <Data>restart</Data>
 <Data>The system process 'C:\Windows\system32\lsass.exe' terminated unexpectedly with status code 255. The system will now shut down and restart.</Data>
 <Data>
 </Data>
 <Binary>06000500000000000000000000000000000000000000000000000000000000000000000000000000</Binary>
</EventData>
</Event>
Following are the events from Application logs.
Log Name: Application
Source: Application Error
Date: 2/9/2015 11:58:14 PM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: HV2008-Host
Description:
Faulting application name: lsass.exe, version: 6.1.7601.22653, time stamp: 0x534893ed
Faulting module name: msvcrt.dll, version: 7.0.7601.17744, time stamp: 0x4eeb033f
Exception code: 0xc0000005
Fault offset: 0x0000000000001111
Faulting process id: 0x2e0
Faulting application start time: 0x01d03c91dbe5854f
Faulting application path: C:\Windows\system32\lsass.exe
Faulting module path: C:\Windows\system32\msvcrt.dll
Report Id: 6af0ff3d-b0e1-11e4-83ca-0026b9340d61
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
 <Provider Name="Application Error" />
 <EventID Qualifiers="0">1000</EventID>
 <Level>2</Level>
 <Task>100</Task>
 <Keywords>0x80000000000000</Keywords>
 <TimeCreated SystemTime="2015-02-10T04:58:14.000000000Z" />
 <EventRecordID>267648</EventRecordID>
 <Channel>Application</Channel>
 <Computer>HV2008-Host</Computer>
 <Security />
</System>
<EventData>
 <Data>lsass.exe</Data>
 <Data>6.1.7601.22653</Data>
 <Data>534893ed</Data>
 <Data>msvcrt.dll</Data>
 <Data>7.0.7601.17744</Data>
 <Data>4eeb033f</Data>
 <Data>c0000005</Data>
 <Data>0000000000001111</Data>
 <Data>2e0</Data>
 <Data>01d03c91dbe5854f</Data>
 <Data>C:\Windows\system32\lsass.exe</Data>
 <Data>C:\Windows\system32\msvcrt.dll</Data>
 <Data>6af0ff3d-b0e1-11e4-83ca-0026b9340d61</Data>
</EventData>
</Event>
Log Name: Application
Source: Windows Error Reporting
Date: 2/9/2015 11:58:23 PM
Event ID: 1001
Task Category: None
Level: Information
Keywords: Classic
User: N/A
Computer: HV2008-Host
Description:
Fault bucket , type 0
Event Name: APPCRASH
Response: Not available
Cab Id: 0
Problem signature:
P1: lsass.exe
P2: 6.1.7601.22653
P3: 534893ed
P4: msvcrt.dll
P5: 7.0.7601.17744
P6: 4eeb033f
P7: c0000005
P8: 0000000000001111
P9:
P10:
Attached files:
C:\Windows\Temp\WER5001.tmp.appcompat.txt
C:\Windows\Temp\WER535C.tmp.WERInternalMetadata.xml
C:\Windows\Temp\WER53DA.tmp.hdmp
C:\Windows\Temp\WER6690.tmp.mdmp
These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportQueue\AppCrash_lsass.exe_3c1aa5eeba75bf26fcebc4f54e714efe7b5162a2_cab_20a56871
Analysis symbol:
Rechecking for solution: 0
Report Id: 6af0ff3d-b0e1-11e4-83ca-0026b9340d61
Report Status: 0
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
 <Provider Name="Windows Error Reporting" />
 <EventID Qualifiers="0">1001</EventID>
 <Level>4</Level>
 <Task>0</Task>
 <Keywords>0x80000000000000</Keywords>
 <TimeCreated SystemTime="2015-02-10T04:58:23.000000000Z" />
 <EventRecordID>267650</EventRecordID>
 <Channel>Application</Channel>
 <Computer>HV2008-Host</Computer>
 <Security />
</System>
<EventData>
 <Data>
 </Data>
 <Data>0</Data>
 <Data>APPCRASH</Data>
 <Data>Not available</Data>
 <Data>0</Data>
 <Data>lsass.exe</Data>
 <Data>6.1.7601.22653</Data>
 <Data>534893ed</Data>
 <Data>msvcrt.dll</Data>
 <Data>7.0.7601.17744</Data>
 <Data>4eeb033f</Data>
 <Data>c0000005</Data>
 <Data>0000000000001111</Data>
 <Data>
 </Data>
 <Data>
 </Data>
 <Data>
C:\Windows\Temp\WER5001.tmp.appcompat.txt
C:\Windows\Temp\WER535C.tmp.WERInternalMetadata.xml
C:\Windows\Temp\WER53DA.tmp.hdmp
C:\Windows\Temp\WER6690.tmp.mdmp</Data>
 <Data>C:\ProgramData\Microsoft\Windows\WER\ReportQueue\AppCrash_lsass.exe_3c1aa5eeba75bf26fcebc4f54e714efe7b5162a2_cab_20a56871</Data>
 <Data>
 </Data>
 <Data>0</Data>
 <Data>6af0ff3d-b0e1-11e4-83ca-0026b9340d61</Data>
 <Data>0</Data>
</EventData>
</Event>
Log Name: Application
Source: Windows Error Reporting
Date: 2/9/2015 11:58:22 PM
Event ID: 1001
Task Category: None
Level: Information
Keywords: Classic
User: N/A
Computer: HV2008-Host
Description:
Fault bucket , type 0
Event Name: APPCRASH
Response: Not available
Cab Id: 0
Problem signature:
P1: lsass.exe
P2: 6.1.7601.22653
P3: 534893ed
P4: msvcrt.dll
P5: 7.0.7601.17744
P6: 4eeb033f
P7: c0000005
P8: 0000000000001111
P9:
P10:
Attached files:
C:\Windows\Temp\WER5001.tmp.appcompat.txt
C:\Windows\Temp\WER535C.tmp.WERInternalMetadata.xml
C:\Windows\Temp\WER53DA.tmp.hdmp
C:\Windows\Temp\WER6690.tmp.mdmp
These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportQueue\AppCrash_lsass.exe_3c1aa5eeba75bf26fcebc4f54e714efe7b5162a2_cab_20a56871
Analysis symbol:
Rechecking for solution: 0
Report Id: 6af0ff3d-b0e1-11e4-83ca-0026b9340d61
Report Status: 4
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
 <Provider Name="Windows Error Reporting" />
 <EventID Qualifiers="0">1001</EventID>
 <Level>4</Level>
 <Task>0</Task>
 <Keywords>0x80000000000000</Keywords>
 <TimeCreated SystemTime="2015-02-10T04:58:22.000000000Z" />
 <EventRecordID>267649</EventRecordID>
 <Channel>Application</Channel>
 <Computer>HV2008-Host</Computer>
 <Security />
</System>
<EventData>
 <Data>
 </Data>
 <Data>0</Data>
 <Data>APPCRASH</Data>
 <Data>Not available</Data>
 <Data>0</Data>
 <Data>lsass.exe</Data>
 <Data>6.1.7601.22653</Data>
 <Data>534893ed</Data>
 <Data>msvcrt.dll</Data>
 <Data>7.0.7601.17744</Data>
 <Data>4eeb033f</Data>
 <Data>c0000005</Data>
 <Data>0000000000001111</Data>
 <Data>
 </Data>
 <Data>
 </Data>
 <Data>
C:\Windows\Temp\WER5001.tmp.appcompat.txt
C:\Windows\Temp\WER535C.tmp.WERInternalMetadata.xml
C:\Windows\Temp\WER53DA.tmp.hdmp
C:\Windows\Temp\WER6690.tmp.mdmp</Data>
 <Data>C:\ProgramData\Microsoft\Windows\WER\ReportQueue\AppCrash_lsass.exe_3c1aa5eeba75bf26fcebc4f54e714efe7b5162a2_cab_20a56871</Data>
 <Data>
 </Data>
 <Data>0</Data>
 <Data>6af0ff3d-b0e1-11e4-83ca-0026b9340d61</Data>
 <Data>4</Data>
</EventData>
</Event>
Would really appreciate if someone can point us to the correct direction on how to get this issue sorted.
Regards,
Dhanushka

Hi Sir,
Please try the following items:
1. if ther is anti-virus installed , please uninstall it temporarily
2. run " sfc /scannow "
3. keep windows up-to-date
4. if you updated some hardware driver please roll it back
5. if the issue persists , please use windows installation media to perform inplace-upgrade for the system
Also please refer to reinstall C++ runtime within the similar thread:
https://social.technet.microsoft.com/Forums/windows/en-US/bf69eeff-24c4-499f-b280-b6a3098f4f9f/problem-with-msvcrtdll-version-70760117744?forum=w7itprogeneral
Best Regards,
Elton Ji
Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Subscriber Support, contact [email protected] .

Using the Android Reader app, why is the signature option greyed out?

I have a client that has enlisted me to create 3 fillable PDF forms. I used FormsCentral to create these fillable forms, then I saved them as PDFs to my Dropbox. I opened the Adobe Reader app on my Tablet, and access the forms. As for the client, they are home builders, and these 3 forms are 3 different stages of the building process. They are using them to interact with the new homeowner. They want to do this on Samsung Note 10.1 tablets with Verizon data. There are 3 issues I am faced with fixing:
1. The signing process is quite a process. Meaning too many clicks to setup and apply a digital signature according to the customer. And that is on a PC, because I am unable to use the "signature" function - the button is greyed out. Why is that?
2. Once we resolve the above issue, then will there be a way to "lock" the form so that the customer's responses and selections are unchangeable? If so, how?
3. Once the form is signed and "locked" (if possible), what is the simplest way to send the form via e-mail? I ask because they want there to be a way to setup the form to e-mail copies to the addresses that are entered into an e-mail field on the form. Sort of "auto-populate" the addresses as well as be able to set a predetermined address (back to their office) so that the results may be sent via mobile instantly upon completion.
I know that is a lot to ask. Your help would be most appreciated!
Thanks in advance, Rob

(1) Why is the Signature button greyed out (disabled)?
You used FormsCentral to create fillable forms and exported to PDF. When exporting FormsCentral forms to PDF forms, FormsCentral adds "extended rights" to PDF forms so that users can fill out the PDF forms in Adobe Reader (which is a PDF viewer, not a PDF editor).
The current version (11.5.0) of Adobe Reader for Android does not allow signatures to be added to any "Reader Extended" PDF documents (including forms). We are actively investigating and trying to resolve the problem.
(2) Is there a way to "lock" a PDF form?
You can "flatten" a PDF form after the form has been filled out and signed by a customer. Once flattened, it's not possible to change filled data or signatures. When you try to email a filled PDF form (optionally with a signature), Adobe Reader for iOS will present the E-mail Document dialog with two options: "Send Original Document" and "Send Flattened Copy". You can choose the "Send Flattened Copy" option.
Unfortunately, the feature has not been supported in Adobe Reader for Android yet.
(3) What is the easiest way to send a "flattened" copy via email?
Because the issues 1 & 2 above have not been resolved, you are not able to do this in Adobe Reader for Android. However, you can do this in Adobe Reader for iOS.
First, you need to add a Submit button to your PDF form. I am not sure if you can do this in FormsCentral. But you can use Adobe Acrobat (a paid product) to add a Submit button.
Setting action buttons > Add a submit button
When your customer taps the Submit button in the PDF form, Adobe Reader (for iOS - for now) will present thee same E-mail Document dialog. Once the "Send Flattened Copy" option is selected, Reader will launch the default Mail app and auto-populate email address(es) specified for the Submit button action.
Please let us know if you have further questions.

Terminate the Signature Process

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