The app store on my laptop is asking for my husband's apple id and password to update my apps, but he is not a user on my computer. How do I change that? The apple id email is grayed out, so I cannot select it.
The app store on my laptop is asking for my husband's apple id and password to update my apps, but he is not a user on my computer. How do I change that? The apple id email is grayed out, so I cannot select it.
Delete and redownload those applications.
(120219)
Similar Messages
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I have a problem with my App Store whenever I try to download a free app from it a red writing pops up at the top saying "there was a billing problem with my previous purchase" therefore it won't allôw me to download and install any free app please give me some advice on how to get rid of this thanks.
Thanks Ralph, i tried that but it still didnt change the ID on the apps store. Strange thing is I tried my origional password and it worked, it seems the Apple ID ie my email address is not transfering to the app store , as when I try to download something and it requests my password when the Apple ID box opens, the ID is still missing a letter? Im at a loss as to how this happened or how to change it, but as it s working with my old password should I be worried about it? its different to anything else On apple ID , other than the one missing letter its the same email address but a different password for each one. It seems that what ever is in my Apple ID, it wont transfer to the app store Apple ID?
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I can use my Apple ID to log in here but I can not use it to reinstall IOS on my Mini. What gives this has been 3 hours. I've changed the password twice, I can log into the forum but the App store say unknown error!
What makes you think an Unknown Error has anything to do with your password....
Also, a Mac Mini runs OSX not IOS. Be that as it may, a simple Google search would have led you to this support article for "iTunes Unknown Error":
http://support.apple.com/kb/TS1368
Hope you are able to find a solution!
Cheers,
GB -
My AppStore id is my apple id n password which is good when purchasing. But when I am updating from update option it ask for a password. The user id I see there is not mine, it's different. How do I change that to my apple Id? Please help me resolve this issue. I have tried resetting it but nothing... Either I'm doing something wrong or....
I believe the issue is with the Apple ID that was used to purchase the App. If you download an App that was purchased under a different Appple ID then all updates will also be linked to the original purchaser's Apple ID. Your Apple ID is the the same ID as your iTunes, iCloud, etc. Some folks use different ID for the different Apple sites. No need for that One ID for all Apple Sites, and if someone else buys an App using their ID and they(you) download that App onto your device and that App requires an update it will ask for the purchasers Apple ID. This happens a lot when folks sell their iPad or give it to someone else and leave some purchased(free) Apps on the iOS device. You cannot change the original ID the App was purchased under. A suggestion would be if someone else has an App that you like but do not want to pay for use their ID or in the future have them gift the App to you.
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I cannot purchase anything at the itunes store because I am being ask for my security questions, but I don't remember the answers. I tried going to appleied.apple.com but I won't allow me to change my security answerswithout answering the original questions. How do you change you security questions with out knowing them? I need help.
Welcome to the Apple Community.
Start here, and reset your security questions, you will receive an email to your rescue address, use the link in the email and reset your security questions.
If that doesn't help or you don't have a rescue address, you might try contacting Apple through iTunes Store Support -
My ipad2 was set up with my apple id, i restored it and asked my apple id and password to set it up but i havent used that id for a long time i forgot everything about it what should i do? And i promise to my dead body i didnt steal my ipad it was a bday gift from my mom... Can anybody help me?
If you at least know your Apple ID you can go to this Apple Support page.
https://appleid.apple.com/cgi-bin/WebObjects/MyAppleId.woa/
Click on Forgot My Password.
Try to recover or set a new password. Hopefully your email addresses still get mail from Apple. -
I have created Apple id and password to set up icloud but its not taking in the same login id and password. Should i have an Apple product in order to install icloud? becoz i am using HP PC
thanks riaYou can on create an iCloud account on an iiPhone, iPad or iPod Touch( running iOS 5 or higher) or Mac (running OS X Lion or higher).
After creating an account on one of these devices you can then sign into the account on your PC, but you can't create the account on a PC. -
Any help? I am unable to change my settings because my iPad is not recognizing my Apple ID and password. Everything is correct,but I keep getting the message that an error occurred during activation. Try Again.
Thank you!Try this. Go to Settings>General>Date & Time>Set Automatically>On. Make sure that the time zone setting is also correct.
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i have recently updated my computer and it has imessage on it but sometimes they dont send them to my phone how can i make all the messages be on both?
See Here > About Messages
Using Messages > http://support.apple.com/kb/HT3529
Troubleshooting Messages > http://support.apple.com/kb/TS2755
Mac 101: Messages
http://support.apple.com/kb/HT5395 -
Hi. I have Snap To Grid and By Kind enabled in Lion but it's not working. When I trash an icon, instead of snapping the remaining icons to the By Kind grid, a space is left where the trashed icon was. Any suggestions on how to get Snap To Grid working?
Where are you talking about the Desktop?
I don't see where it is possible to set both Snap to Grid and By Kind they seem to be mutually exclusive.
And then
If I have Snap to grid set I get the behavior you describe. If I have By Kind set the icons stay together and close up the space from the deleted icon.
regards -
My boss gave ma a gift card but I can not use it in my country, how can I change country to star using it?
You cannot change your iTunes country unless you are really moving to another country, nor can you change country association for a gift card. Give it as a gift to a friend who lives in the country of origin for the card.
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When I download from App Store I don't get asked for my Apple ID password!
I am having a problem with ensuring my children are not downloading expensive apps on my iphone4 and our older iphone3. The problem is I am not asked for my Apple ID and password once I've signed. How can I ensure it comes up every time?
JonM2 wrote:
Right now I have restrictions on for installing apps, but it is a hassle to go back to settings>general>restrictionck s>enter password>turn on install apps>then go back to app store for purchase. Any suggestions?
if that is such a hassle then why don't you just tell your kids they are not allowed to download any apps without asking you first? -
My apple ID been disable for the past 3 days. i followed the direction of changing my apple ID and password on i=tune account also i changed the icloud account and my apple id is still disable. hoping you could help me out to activate my account. thank you and have a good evening...
All apps are DRM protected & tied to the account used to originally obtain them. They cannot be updated using another iTunes account/Apple ID, nor can they be transferred to another iTunes account/Apple ID. You'll have to contact iTunes support, explain the situation & request they add your apps to the download queue of your new Apple ID:
http://www.apple.com/support/itunes/contact/ -
How do you stop my iphone keep asking for my works proxy server name and password
how do you stop my iphone keep asking for my works proxy server name and password
Having been in IT for close to 30 years what they actually thought was, "whether you can connect your phone to our network isn't out problem, please go away".
They don't want to troubleshoot it. And, honestly, if it's your personal phone, they shouldn't have to. it's not their problem unless their boss says it is. -
I want to change the security answers on my account but have noticed that the email address I listed is a hotmail one which I cannot get into. How do I change this as I only see an edit button for logging into iTunes but not one where I can change in the security answers. Thankyou
You need to contact Apple to get the questions reset. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
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