The BBC is a drop-down menu item on my bookmarks toolbar. About 20% of the time, when I click on a news story, I get the link that's underneath, not the one on the drop-down menu. What the?

I don't understand why Firefox would take me to a link UNDERNEATH the link I clicked on in the drop-down menu. Items in the drop-down menu are supposed to be clickable. I'm tired of clicking on a BBC news story link only to be sent to the beanie babies page of Amazon.com.
== This happened ==
Not sure how often
== I installed my third-to-latest upgrade, about 3.5

To add a Pinterest icon to your Home Screen do the followiing:
In Safari:
Go to the Pinterest Website - http://pinterest.com
Touch the Share icon at the top (looks like a box with an arrow coming out)
Touch Add to Home Screen

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Why, when I open Firefox 9.01 do I get a message that I do not have the latest version when Help-About Firefox says I do?

There are/were three problems:
'''1.''' Why, when I open Firefox 9.01 do I get a message that I do not have the latest version when '''Help>About''' Firefox says I do?
'''2.''' Also, with the 8.xx version, I was unable to open in a new window with a right click until I upgraded to 9.01. (Old problem now, but I am curious.)
'''3.''' When I tried to uninstall the older version the uninstaller told me that I had to close the open version, but it was closed according to my taskbar. I also have this problem with Thunderbird.

1. You are using the latest version which is Firefox 9.0.1
From your description it sounds as if you may still have the old http://www.google.com/firefox Firefox start page hosted by Google as your homepage. This old default homepage is no longer used as '''about:home''' has been in use since Firefox 4.0
Either ignore the message, change homepage to '''about:home''', change it to another page or leave blank.
http://support.mozilla.org/en-US/kb/How+to+set+the+home+page

I uploaded an rtf (word) document to icloud, but when I try to open in Pages, I get a message that it does not support rtf format. What is going on?

I uploaded an rtf (word) document to icloud, but when I try to open in Pages, I get a message that it does not support rtf format. What is going on?

Supported file formats for iOS Pages
Import:
Pages ’09 for Mac
Microsoft Word - Office Open XML (.docx) and Office 97 or later (.doc)
Plain Text files (.txt)
Export:
Pages ’09 for Mac
Microsoft Word (.doc)
PDF
As you can see - .rtf is not supported.

When I try to load the new firefox, I get a message that I do not have certain priveleges.

You keep tempting me with updates. I run 4.0b8. When I try to put it in my application folder, I get the message that I do not have certain privileges.

If you get an error message that you do not have sufficient permissions to update then easiest is to trash the currently installed version to do a clean install of the new version.
Download a new copy of the Firefox program and save the DMG file to the desktop
* Firefox 3.6.x: http://www.mozilla.com/en-US/firefox/all-older.html
* Firefox 4.0.x: http://www.mozilla.com/en-US/firefox/all.html
* Trash the current Firefox application to do a clean (re-)install
* Install the new version that you have downloaded
Your profile data is stored elsewhere in the [http://kb.mozillazine.org/Profile_folder_-_Firefox Firefox Profile Folder], so you won't lose your bookmarks and other personal data.

When i try to update my app, i got an infomation, that my "Account Not in this Store". I must switch to the swedisch store before purchasing. How and where can I switch to the Swedischpurchasing?

?

From the iTunes Store home page scroll down and click on the small flag in the bottom right hand corner.
tt2

After aborted rebuild in Mail: I can see and select the message in the center pane and when I click on it to display, I get "Loading" text, but nothing comes up

I have searched quite a bit to find a resolution to this problem, with no success. Any help would be appreciated.
I decided to rebuild my inboxes by following this advice: http://support.apple.com/kb/PH11704. The rebuild took several hours and at 96% (4 minutes remaining apparently), the indexing froze (that is, after 8 hours, the message was still telling me "4 minutes left"). I forced quit mail, restored the previous Envelope files from the trash, and everything seemed fine.
However, since this failed attempt, I can see and select the message in the center pane and when I click on it to display, I get "Loading" text, but nothing comes up. All messages in my various inboxes have the reloading problem, EXCEPT messages that I downloaded since the aborted rebuild (in other words, there are about 40 messages that I downloaded since I tried the rebuild and I have no problem with these). The other 70,000 messages however wont load, even though I can see them in the centre pane and spotlight has no problem finding them and showing me their contents (when I hover the mouse over the message). When I click on the message in spotlight, mail opens and the loading problem re-occurs.
Since then, based on various suggestions I found for similar issues, I have used Disk Utility to verify and repair permissions and the drive. I used Onix to rebuild the Mail index (that only took about a minute - I am not sure how to interpret this when compared to the hours the rebuild took with Mail). No joy, I still have the same problem. I even restored one of my inboxes via Time Machine and the same issue with loading continues.
I am using ML 10.8.2. I have a combination of IMAP accounts (work) and POP accounts (personal). The issue of loading occurs irrespective of the account.
I am baffled and am now considering migrating to either Thunderbird or Postbox 3 to try and solve my problem. I prefer to stay with Mail. I should note also that I am using MailTags with Mail (http://www.indev.ca/MailTags.html), although I have not used any of the features. I upgraded to ML from SL about 2 weeks ago. It was very smooth and there appear to be no issues (not sure how helpful this is and probably not at all related to this issue).
Any suggestions much appreciated!

Maybe these will help:
https://discussions.apple.com/message/17677533#17677533
https://discussions.apple.com/message/18324129#18324129
https://discussions.apple.com/message/18203126#18203126

I can't get to the Firefox Start Page which has menu items such as Bookmarks, toll , etc

I can't get to the Firefox Start Page which has menu items such as Bookmarks,Tools , etc.Also there is no back arrow.
== This happened ==
Every time Firefox opened

'''''"menu items such as Bookmarks,Tools , etc"''''': That's the Menu Bar; see below.
'''''"Also there is no back arrow"''''': That's on the Navigation Toolbar; see "'''Navigation Toolbar, Bookmarks Toolbar and other Toolbars'''" below. Also see the articles under "Also see:" at the end of the instructions.
'''Can't see the Menu Bar''' (File, Edit, View, History, Bookmarks, Tools, Help)?
Turning the Menu Bar on and off is a new feature in version 3.6.
''(~~red:Linux & OSX see~~: [[Menu bar is missing]] )''
''Windows'' Method 1. '''''Hold down''''' the key and press the following letters in this exact order: V T M then release the key
''Windows'' Method 2. Tap once on the F10 key, while the Menu bar is visible, choose "View > Toolbars", click "Menu Bar" so that a check mark is placed next to Menu Bar
''Windows'' Method 3. Tap once and release the key. The Menu Bar will be displayed; then choose ~~red:V~~iew > ~~red:T~~oolbars and click on ~~red:M~~enu Bar so that a check mark is placed next to Menu Bar
The Menu Bar should now be displayed permanently, unless you turn it off again using View > Toolbars. Check mark = displayed, NO check mark = not displayed.
See:
http://support.mozilla.com/en-US/kb/Menu+bar+is+missing
http://kb.mozillazine.org/Toolbar_customization#Restoring_missing_menu_or_other_toolbars
'''Navigation Toolbar, Bookmarks Toolbar and other Toolbars''' under View > Toolbars. Clicking on one of them will place a check mark (display) or remove the check mark (not displayed).
'''To display the Status Bar''', View, then click Status bar to place a check mark (display) or remove the check mark (not displayed).
'''Full Screen mode'''
http://kb.mozillazine.org/Netbooks#Full_screen
Also see:
''' [[Back and forward or other toolbar buttons are missing]]'''
'''[[Navigation Toolbar items]]'''
'''[http://support.mozilla.com/en-US/kb/How+to+customize+the+toolbar How to customize the toolbar]'''

I deleted the "desktop" in tiger, can't "alias", "copy" or "drag & drop" anything to it now, I get a message that "desktop can not be changed"

I was trying to make an alias of "SAFARI" icon to have on the desktop & in the dock as well, I managed to make the safari icon appear on the desktop, but when I wanted to switch from firefox to safari it wouldn't open / start safari, so OK, no big deal, I moved it the trash, ( by rt. click,>move to trash>click ) the horror starts here, everything on the desktop disappeared into the trash !!!!! ......
So I have tried to "drag & drop", "alias", "copy", "duplicate" to get things back out of the trash, but every attempt is met with a message "the desktop con not be changed", and whatever I try to bring anything out of the trash window, it gets a "minus - sign" added to it when it crosses over the edge of the trash window, and of course it jumps right back into the trash when the mouse button is released.
I think (barely) I will need the do a "clean install", or a "restore" from the install DVD to restore / get the desktop back.
And while the only thing on the desktop now is the HDD icon, clicking it open does not show the desktop in the Lf. column of the window where it should be, or any OS X folders when clicking on anything, but the OS is is running for this post and yahoo, etc., and there is a upward facing arrow next to the "network" name in the left column, that doesn't go away, like after installing some software, this is weird !!
Any solid ideas welcomed, and Thanks for reading my driveling post, ..... wayne146 .........
this is happening on my back-up machine, a G4 400mhz PCI, OS X TIGER 10.4.11 & 9.2.2 in classic ( all the 9.2.2 stuff does still show in the hdd when clicked )
I am having bigger troubles with my QS 800 dp, so I need this one to stay online, Please help !!!

to safari it wouldn't open / start safari, so OK, no big deal, I moved it the trash, ( by rt. click,>move to trash>click ) the horror starts here, everything on the desktop disappeared into the trash !!!!!
I am confused by what you did.
open / start safari
What did you do? This looks like a terminal command.
Or, did you click on the safari icon then right click on the safari icon then click on open?
I do not understand how you that moving to the trash would be helpful.
I suspect disk corruptions.
I run disk utility verify the file system on your starup disk. See below.
verify & repair your startup drive
To verify & repair you file system on the startup drive, you will need to run disk utility from you installation DVD.
This article will tell you how to get to disk utility. Once in a disk utility, you can go and attempt to recover the disk.
http://support.apple.com/kb/TS1417
To repair your startup drive, you will need to run disk utility from your startup DVD.
Mac OS X 10.4: About the utilities available on the Mac OS X 10.4 Install DVD
http://support.apple.com/kb/HT2055
How to run disk utility from your startup DVD.
Insert your startup DVD into your reader. Power down your machine. Hold down to the c key. Power on your machine. This will bootup your startup DVD.
This will bring you to a panel asking you for your language. Pick your language.
You you come to the Install Mac OS panel. Do not install.
Click on Utilities menu item. This will give you a pulldown list of utilities.
Click on the disk utility.
You are now in disk utility. Pick your disk. Click on repair it should be on the lower right of the panel.
Once the repair completes successfully, you should update your permissions.
Verify a disk
As an alternative, you can verify that the filesystem on the disk is correct. You will not be able to repair the file system.
I suggest that you use disk utility to verify that your startup disk is OK. Macintosh-HD -> Applications -> Utilities -> Disk Utility Start up disk utility. On the left pane view, you will see a list of all your disks. click on your startup disk. Click on the First Aid Tab. Click on verify. Hopefully your disk will verify. If not, you have to boot from your installation DVD and run Disk First Aid from there to attempt to repair your file-system.

Hello. I have a new Computer and import my mediathek with an externe storage. When opened the new Mediethek in front of every song there is a explanation mark: original song could not been found. I try everything. Whats the Problem??

Hello. I have a new Computer and import my mediathek with an externe storage. When opened the new Mediethek in front of every song there is a explanation mark: original song could not been found. I try everything. Whats the Problem??

But it seems the OP has a setup where the media is on the external drive, and the library files are on the internal. This is what I refer to as a split library, Migrating such from one computer to another is not straightforward. Often iTunes will have some definite idea about where the files should live, and updating the setting of the media folder won't change that. If it requires a drive letter change that is usually not too hard, but sometimes there is another preference file that needs tweaking to indicate which of the old & new layouts for the library is being used. In more extreme cases I have a script for automatically making track by track repairs.
tt2

I want to open a radio file that is .rm. I get a message that says I need additional Quicktime software, but I cannot locate what I need to download on the QT website. Anyone got ideas about how I can open this file?

I want to open a radio file that is .rm. I get a message that says I need additional Quicktime software, but I cannot locate what I need to download on the QT website. Anyone got ideas about how I can open this file?

Hi bert,
the ".rm" extension is created by 'Real Media' application.
The easiest way to use it is to install the 'Real Media' player:
1. RealPlayer BBC.app
2. RealPlayer 12.app
I have both installed & use them sometimes.
(The 'BBC' wersion doesn't have any adverts with-in the app.)

The little graphical icons are not showing for many of the items on my bookmarks toolbar.

I have a number of items on my bookmarks toolbar which have blank icons. At one time or another, they had the website logos in them. If I click on them, the website logo does appear on the left of the URL bar. Sometimes, it will then "pop" into the bookmarks toolbar and stay there. But for a great many others, this isn't happening. It's maddening, because I like to use the bookmarks without any text labels but with the icons blank this is impossible. Please help!

You can do this with the Roomy Bookmarks Toolbar add-on - https://addons.mozilla.org/firefox/addon/roomy-bookmarks-toolbar/

When attempting to install OS X Mountain Lion I get the following error message "We could not complete your purchase. OS X Mountain Lion is not compatible with this computer." Any idea what the issue might be?

When attempting to install OS X Mountain Lion I get the following error message "We could not complete your purchase. OS X Mountain Lion is not compatible with this computer." Any idea what the issue might be?

Mama --
Which Mac??????
iMac, MacBook Pro, Mini,, what?
Go up to the Apple icon on the upper left hand corner of your screen (menu bar).
Click that, and then "More Info". and then "More Info" again.
What does it say? Here's what mine says:

I have an iphone 4 had it for awhile but yesteday the back camera is blurry. I've had this happen before but it looked like therewas steam in the camera lens and I let that air out and it went back to normal. So whats the problem this time?

I have an iphone 4 had it for awhile but yesteday the back camera is blurry. I've had this happen before but it looked like there was steam in the camera lens and I let that air out and it went back to normal. So whats the problem this time? My mom isn't willing to buy me another iphone because before I went to a concert and the speakers messed up half the screen. If its the software acting up can I get a free new one?

Moisture has somehow entered your iPhone and specifically the camera. They will do an out-of-warranty replacement for $149 USD.

I am updating iphoto 9.1 to 9.3 and every time when I clicked for update aps store asked to open it in the account where you purchased. I am using the same account and its available in the purchased item of this account. Can someone resolve this problem.

I am updating iphoto 9.1 to 9.3 and every time when I clicked for update aps store asked to open it in the account where you purchased. I am using the same account and its available in the purchased item of this account. But in my purchased item library it indicates that you update iPhoto. I am not sure which account the aps store asking. Can someone resolve this problem.

Contact App Store support. They're the folks who can help with Account issues.
Regards
TD

HT204135 not able to add my hp laser jet 3330 mfp printer, I get a message that it is not currently available from the software update server. What do I do?

how can I installed my hp printer when I get a message that it is not currently available from the software update server?

The drivers are there. I see this quite often. What's happened is the supported devices list on the Mac is a little out of date. All you should have to do is disconnect the printer from the Mac, run Apple Software Updates, restart the Mac, connect the printer back to the Mac, and add the printer's queue to the Mac. You can find a little more information on this and other helpful tips in the link below. Let me know what happens.
Basic Printer Troubleshooting Steps for Mac
I am a printer tech for HP.

The BBC is a drop-down menu item on my bookmarks toolbar. About 20% of the time, when I click on a news story, I get the link that's underneath, not the one on the drop-down menu. What the?

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