The bounding box is too big

I have a bounding box that is 6in wide x  4 in height. the image that i have on that box  is 4in wide by 4 in height. I have tried with the transform tool but it also
scales down the picture. I just want my picture to be 4in width by 4 in height

Might this image object be masked or grouped with other objects?
If push come to shove, just create a box at the right size, as a helper guide, then center your misbehaving image object on top of it and transform it, keep it centered as you do. Trial and error until done.

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      Processor Name:          Intel Core i5
      Processor Speed:          2.3 GHz
      Number of Processors:          1
      Total Number of Cores:          2
      L2 Cache (per Core):          256 KB
      L3 Cache:          3 MB
      Memory:          8 GB
      Boot ROM Version:          MBP81.0047.B27
    Printer access log:
      Source:          /var/log/cups/access_log
      Size:          174 bytes
      Last Modified:          11/21/12 10:09 PM
      Recent Contents:          localhost - - [21/Nov/2012:22:09:16 -0500] "POST / HTTP/1.1" 200 61628 CUPS-Get-PPDs -
    localhost - - [21/Nov/2012:22:09:20 -0500] "POST / HTTP/1.1" 200 61628 CUPS-Get-PPDs -
    Image Capture Support:
      Image Capture Support:
      Path:          /Library/Image Capture/Support/Hewlett-Packard/Devices/HPAiOScan.bundle/Contents/Info.plist
      Version:          2.3.0
      Path:          /Library/Image Capture/Support/Hewlett-Packard/Devices/HPAiOScan.bundle/Contents/Resources/Dev iceInfo.plist
      Version:          2.3.0
    Photosmart C5100 series:
      Status:          Idle
      Print Server:          Local
      Driver Version:          4.0.0
      Default:          Yes
      Shared:          No
      URI:          dnssd://Photosmart%20C5100%20series%20%5B960B9E%5D._pdl-datastream._tcp.lo cal./?bidi
      PPD:          HP Photosmart C5100 series
      PPD File Version:          4.0.0
      PostScript Version:          (3011.104) 0
      CUPS Version:          1.6svn (cups-327)
      Scanning support:          Yes
      Scanning app (bundleID path):          -
      Scanning app version:          -
      Scanner UUID:          CC8DD435-CC8D-D435-CC8D-D435CC8DD435
      Printer Commands:          ReportLevels
      CUPS filters:
    Inkjet:
      Path:          /Library/Printers/hp/cups/Inkjet.driver/Contents/MacOS/Inkjet
      Permissions:          rwxr-xr-x
      Version:          4.0.0
    commandtohp:
      Path:          /Library/Printers/hp/cups/filters/commandtohp.filter/Contents/MacOS/comman dtohp
      Permissions:          rwxr-xr-x
      Version:          2.1.1
      Fax support:          No
      Printer utility:          /Library/Printers/hp/Utilities/HP Utility.app
      Printer utility version:          5.9.1
      PDEs:
    PDE.plugin:
      Sandbox compliant:          Yes

    Hello Sig
    The scanner works with a Windows computer, which proves the device is functional at a cursory level. The drivers are now distributed by Apple and this is an Apple computer. There is no scanning software provided by HP. HP's answer is that Mountain Lion takes care of all of this.  I anticipate that some setting or driver was somehow tweaked since the scanner had been working with Mountain Lion until a few days ago.  The device in question is an Apple product. So, I'm pretty confident that I'm in the right place.
    Regards

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