The download is not downloading. Why?

I dont understand why the osx mavericks update is not downloading.

Do you see the installer in Applications or Launch Pad?
Resume Interrupted Downloads

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    Ämne:  I have tried to reinstall CS3 extended student version to my new comuter from the dvd and also from the web download but it does not work - I get the information that the server does not work- why. How should I do?
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