The following letters will not print on my wireless keyboard: q,w,e,r,t,y,u,i,o. All the other keys are fine.

Keyboard/Mouse – Troubleshooting Wireless
Keyboard Doesn’t Work
Keyboard Keys Do Not Respond

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Downloaded acrobat reader 11 onto my Mac Book Pro, it can open the file but will not print. Get a message that says PDF cannot be printed, however, I forwarded it to someone else and they could print it, no problem. I called HP and spent an 1hour with the

downloaded acrobat reader 11 onto my Mac Book Pro, it can open the file but will not print. Get a message that says PDF cannot be printed, however, I forwarded it to someone else and they could print it, no problem. I called HP and spent an 1hour with them and then called Apple support and worked with them for 3 hours. No one can figure it out. Is there something wrong with this version? the pdf was created in 2004. Do I have to pay to get Acrobat?

Let me give you a slightly different perspective than everyone else here. You are using an unsecured wireless network, which means that all your network traffic is easily available for viewing by anyone else using that network. That's bad. Very bad, for you, unless you absolutely trust everyone who lives within range of this network. So stop doing it.
As to the Mac not connecting, wireless networking is simply too complex for any reasonable answer without more information. There are many possible error points, and as often as not it's the Mac that can connect and the Windows PC that cannot. Since you can't give us any information about the configuration of the neighbor's network, and can't make any changes to it, we can't do much to help you troubleshoot it.

The MacBook Pro will not allow me to cut-and-paste to and from or to click-and-drag to the external drive. I can copy-and-paste, but then I must send the original to the trash, which doubles the time and effort. Is there any way to cut-and-paste?

I have recently switched from a PC to a MacBook Pro.
I have a large number of documents and photographs on a multiterrabite external drive, backed up on a second multiterrabite external drive.
Both external drives are formatted for MacIntosh. This has been verified by agents at an Apple store and also at Best Buy in two different cities.
This is the problem:
The MacBook Pro will not allow me to cut-and-paste to and from or to click-and-drag to the external drive. I can copy-and-paste, but then I must send the original to the trash, which doubles the time and effort. Is there any way to cut-and-paste?
Also, the MacBook Pro will not allow me to rename multiple documents or photographs. I can click-and-rename a single one, but this is impossibly time consuming. I can batch-rename in iPhoto, but when I transfer the photographs to the external drive, the rename does not transfer.
I’m reduced to using my wife’s Toshiba to cut-and-past, rename, and transfer documents. It works perfectly. Is there any way to do this on the MacBook Pro?
Thanks!
Roderick Guerry
[email protected]

Roderick Guerry wrote:
The MacBook Pro will not allow me to cut-and-paste to and from or to click-and-drag to the external drive. I can copy-and-paste, but then I must send the original to the trash, which doubles the time and effort. Is there any way to cut-and-paste?
No, this is a philosophical difference between Apple and Microsoft. Apple believes that it's dangerous to cut a file in case the user never pastes it; in that case the file is lost. Microsoft seems to not have this problem (if I remember Windows correctly) because they don't delete the originating file if it's cut but never pasted.
Even though Macs have a lot of keyboard shortcuts, philosophically Macs have traditionally been mouse-first. This applies to file copy operations. In your case, what a Mac user would do is open the source window, open the destination window (on your second drive), and then Command-drag the selected files from the source to destination window. This is because a normal drag would leave the originals behind, while adding the Command modifier key tells OS X that this is a Move, not a Copy, so don't leave the originals behind.
(In addition there are different rules for drag-copying within the same volume or between different volumes. If you drag between two folders on the same volume, the files are moved. If you drag between different volumes, the files are copied unless you hold down Command to delete the copies on the source volume.)
Roderick Guerry wrote:
Also, the MacBook Pro will not allow me to rename multiple documents or photographs. I can click-and-rename a single one, but this is impossibly time consuming. I can batch-rename in iPhoto, but when I transfer the photographs to the external drive, the rename does not transfer.
Two problems in this case. First, batch file renaming is not built into OS X unless you build something with Automator. However, there are many utilities that can do batch file renaming which you can find at macupdate.com or on the App Store. Since I work with media I often batch rename using one of the media managers I have lying around like Media Pro or Adobe Bridge (comes with Photoshop).
iPhoto is a database front end designed to shield the file system from the consumer and let them concentrate on creativity and sharing. As such it is often a poor choice for managing files directly. When you "transferred the photographs" chances are you moved the originals, not the ones iPhoto edited which are stored in a hidden folder.
Roderick Guerry wrote:
I’m reduced to using my wife’s Toshiba to cut-and-past, rename, and transfer documents. It works perfectly. Is there any way to do this on the MacBook Pro?
There will not be a way to do it exactly like Windows. As described above, there are ways to do it "the Mac way." If it is possible to remove judgment on which way is "better" you might find the Mac way to be acceptable, but of course sometimes we simply prefer what we're used to.

I used the Nik filter collection as a trial version on Elements 12 on MacOS10.9. When the trial was up, the purchased version is not allowed to work. Any suggestions. I've uninstalled everything aand cleaned out all the NIK files from the libraries.

I used the Nik filter collection as a trial version on Elements 12 on MacOS10.9. When the trial was up, the purchased version is not allowed to work. Any suggestions. I've uninstalled everything aand cleaned out all the NIK files from the libraries.

To Mickey: I got the 2 RAR files into one directory, extracted the part1.rar file, and in that new folder there is a file called start.html. I opened this, and followed the links on the right, from "Welcome" to "Getting Started". After all this I had the SAP Management Console, as well as the Database Manager applications created. You will find the specific instructions for setting up the MaxDB under the "Getting Started" link. After setting up the Database Manager you have to start it up with a user-id and password which was created during the set-up, and specifically link the database to the NSP system. I seem to remember that this didn't work at first, because the Database Manager shortcut does not run the program as an administrator. So run it as an administrator! I altered the shortcut's properties under the shortcut/advanced so it will always run the program as an administrator, and haven't had any problems - once you have done the "Add" procedure you may never need to re-visit the database manager.
Edited by: Paul Wright on Jan 8, 2009 2:03 PM

On my iPad mini, my inbox number count is over 500 even though the inbox. Is empty. All accounts do this on my iPad but all my other device are fine. Problem showed up two weeks ago???

On my iPad mini, my inbox number count is over 500 even though the inbox. Is empty. All accounts do this on my iPad but all my other device are fine. Problem showed up two weeks ago???

Hi Peter,
Thanks for participating in the Apple Support Communities.
It sounds like the Mail app on your iPad mini is showing that you have over 500 unread email messages, but your inbox is actually empty.
There are several steps I'd use to troubleshoot this situation.
First, restart your iPad to see if it clears up the symtom:
Restart or reset your iPhone, iPad, or iPod touch - Apple Support
Press and hold the Sleep/Wake button until the red slider appears.
Drag the slider to turn your device completely off.
After the device turns off, press and hold the Sleep/Wake button again until you see the Apple logo.
If this doesn't correct the behavior, try removing and re-adding the affected email accounts next:
Get help with Mail on iPhone, iPad, and iPod touch - Apple Support
Delete the affected email account from your device.
Tap Settings > Mail, Contacts, Calendars.
Tap the affected email account.
Tap Delete Account.
Add your account again.
If the same thing happens after re-adding the account, you may need to use the steps below to reinstall iOS. You may want to back up your iPad to iTunes before completing this step.
Make sure that you have iTunes 12 or later on your computer.
Put your device in recovery mode.
When you get the option to restore or update, select Update. This will reinstall iOS without erasing your data.
From:
If your iPhone, iPad, or iPod touch doesn't respond or doesn't turn on - Apple Support
All the best,
Jeremy

My printer will print pages from the internet but will not print from my files.

My printer will not print from my computer files but will print from the net. Does anyone have any idea what is going on with my printer?

Please read this post then provide some details. What printer model? What operating system? How is the printer connected - USB, wired LAN, Wireless LAN, bluetooth? What programs are you printing from?
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

My printer will load the paper but will not print

the printer setting says ready but when i try to print it goes offline

Hi thanks for the reply,
Please follow the following steps for this printing issue.
1. Check if printer able to print test page by following the below mentioned document.
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01409695&cc=us&dlc=en&lc=en&jumpid=reg_R1002_US...
2. Install and Run Print diagnostic utility for this issue from the following link.
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02114788&cc=us&dlc=en&lc=en&product=3374275&tmp...
Although I am an HP employee, I am speaking for myself and not for HP.
--Say "Thanks" by clicking the Kudos Star in the post that helped you.
--Please mark the post that solves your problem as "Accepted Solution"

The backslash key bound to " " all other keys are fine [SOLVED]

Hi, I was wondering how I could rebind the problem key to the right character, or change the keymap if necessary, although the other keys are all fine. I hope this is the right place to ask and thanks in advance.
Last edited by EponaFries (2010-06-07 22:26:05)

I think that changing the keymap with xmodmap would work. http://wiki.archlinux.org/index.php/Xmodmap
Sorry, but I don't have any idea what caused that. So I have no better solution.

TS1702 The following Aps will not upgrade: How to cook everything, The professional chef by the culinary institute, Showtime anytime and WatchESPN. I am asked for my password which is accepted and the Aps do not update.

How do I upgrade the following apps: How to cook everything, The Professional Chef, Showtime Anytime and WatchESPN?

Hello Berm1,
Welcome to the Apple Support Communities. Sorry to hear that your apps are not updating. Try following the guidelines in the following link for troubleshooting this:
Using apps on your iPhone
http://www.apple.com/support/iphone/assistant/application/
You can skip the first two sections (Verify iOS requirements and Update apps) and start with the third section (Close app). I hope this helps!
Best,
Sheila M.

My iPad will not print to my wireless hp office jet 6600 anymore

MY iPad will no longer print to my wireless hp office jet 6600 printer

Hi Everyone,
Don't spend too much time trying to figure this out. Apple has total control of what apple products can do. Since the upgrade to IOS my 6600 HP printer no longer is recognized by my Ipad. Just to add insult to injury my Iphone's wifi is now greyed out and I can no longer use wifi.
I didn't see this coming but think about how apple can force you to upgrade to other products by simply limiting a device's capability through an operating system upgrade.
I made an appointment with an Apple genius today and they said "Sorry this is a hardware issue (Iphone) and you will need to upgrade." Of course I will, a $700 phone or Ipad should only last a couple of years... right?
I am not upset but I will be more critical in my future purchases of Apple products.

"The iPod software update server could not be contacted. The Server does not support this version of iTunes." Any thoughts? Also, iPod will not turn or or charge (tried in my laptop, house computer and dock) I have all the lastest updates to my knowledge

"iPod software update server could not be contacted. The Server does not support this version of iTunes." iPod will not turn on or charge or reset settings. I tried plugging it in my laptop, house computer and docking station to charge and nothing. Also, I have all the latest software updates to my knowledge. This is a classic 8GB iPod, running of Windows 7. Any thoughts/suggestions?

only thing that seems to work so far is syncing without photos and also check here https://discussions.apple.com/thread/3206849?start=30&tstart=0

Since Snow Leopard, Mac Pro will not sleep with Apple wireless keyboard

I have an odd problem, now on 2 Mac Pro (Nehalem) with 10.6.1:
Since Snow Leopard, the system will not sleep as long as a) the user is logged on (any users/profile) and b) the Apple aluminum wireless keyboard is 'attached'.
If I log off first, sleep works fine. If I turn the keyboard off first, it's fine. But if hitting 'sleep' when logged on, the screen turns dark, sleep process begins, but the system comes right back (with a note 'keyboard disconnected'.
It's as if the keyboard disconnects after sleep, but the system still monitors it, and wakes up.
Note: Wake for bluetooth devices IS NOT ENABLED!
Here is the console log (relevant info):
10/18/09 4:57:33 PM kernel System Sleep
10/18/09 4:57:48 PM kernel Wake reason = UHC1
10/18/09 4:57:48 PM kernel System Wake
10/18/09 4:57:48 PM kernel Previous Sleep Cause: 5
10/18/09 4:57:48 PM kernel USB (UHCI):Port 1 on bus 0x1d has remote wakeup from some device
10/18/09 4:58:53 PM kernel System Sleep
10/18/09 4:58:55 PM kernel Wake reason = UHC6
10/18/09 4:58:55 PM kernel System Wake
10/18/09 4:58:55 PM kernel Previous Sleep Cause: 5
10/18/09 4:58:55 PM kernel USB (UHCI):Port 1 on bus 0x5a has remote wakeup from some device
Does anyone have any idea? While on, the keyboard never disconnects - i.e. I don't have any other issues with BT or the keyboard (this is the 2nd I tried).
Also, my apologies for double-posting this earlier in a different forum; cheers!
Thanks,
Dan

Hi,
and thanks for posting that.
That's too bad. I am probably going to log off if needed, rather than going wired, but I can't believe that this might be more prevalent than just me and there is no 'fix'...
Anyone ?!
Thanks as always,
Dan

5 and j will not work on my wireless keyboard

Is there a fix for my apple wireless keyboard. My 5 and j will not work. Everything else works fine.
This wireless keyboard is the newer model without number keypad attached.

Try resetting the PRAM. If that does not help, the KB is probably broken.
Barry

When accessing my itunes library of music I get the notation on all songs ...The song could not be located because the origional file could not be found...how can this be corrected or did Apple wipe out all the files

wien I access Itunes I get the notification....the song could not be located because the origional filoe could not be found...I have over 2000
songs in my library ....Does this mean they are all gone....How can one retrieve them???

This missing song thing happens if the file is no longer where iTunes expects to find it. Possible causes are that you or some third party tool has moved, renamed or deleted the file, or that the drive it lives on has had a change of drive letter. It is also possible that iTunes has changed from expecting the files to be in the pre-iTunes 9 layout to post-iTunes 9 layout,or vice-versa, and so is looking in slightly the wrong place.
Select a track with an exclamation mark, use Ctrl-I to get info, then cancel when asked to try to locate the track. Look on the summary tab for the location that iTunes thinks the file should be. Now take a look around your hard drive(s). Hopefully you can locate the track in question. If a section of your library has simply been moved, or a drive letter has changed, it should be possible to reverse the actions.
Alternatively, as long as you can find a location holding the missing files, then you should be able to use my FindTracks script to reconnect them to iTunes .
Once you've sorted out the broken links I've written a script called DeDuper which can help remove unwanted duplicates. See this thread for background.
tt2

My iPod touch 4g has stopped connecting to the wifi yet all my other devices are fine?

My iPod 4g hasn't been connecting to the wifi here since last night. It gets up to the point where the little wifi sign next to the server name becomes blue but then the tick never comes up next to the name to verify the connection. I have tried restarting my iPod multiple times, resetting network settings, turning wifi on and off and turning iPod on and off but nothing seems to be working... Anyone got any ideas as to why this might be happening and how to resolve it?

Does the iOS device connect to other networks? If yes that tend to indicate a problem with your network.
Does the iOS device see the network?
Any error messages?
Do other devices now connect?
Did the iOS device connect before?
Try the following to rule out a software problem:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on your router
.- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem and it does not connect to any networks make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

The following letters will not print on my wireless keyboard: q,w,e,r,t,y,u,i,o. All the other keys are fine.

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