The sound quit working on my iPhone 4s.... any suggestions? I can't play music, my alarm doesn't work, no sounds work!!!!!! Ugh it is less than 2 months old!!!
Does anyone have any suggestions about this problem? I can't believe that my phone is less than 2 months old and it already quit working.... I do not have it on mute, I tried plugging the ear jacks in and out. I have not dropped it, no moisture, and etc
Basic troubleshooting steps clearly outlined in the User Guide are restart, reset, restore from backup, restore as new device.
If you've been through ALL of these steps and you still have problems, then you'll need to bring your phone into Apple for evaluation.
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My apple ID password works for all of my devices but one. i only have one account and have changed the password several times but still cannot get it to work on my iPhone. any suggestions would be appreciated.
Thanks for the suggestion, Chris. I actually did not resolve the issue which is why i did not post an answer.
it turns out that my iphone seems to default to an incorrect User ID (it defaults to an @me account, which is not something that i have ever used).
even when i change the User ID in my settings for the iTunes store, it still appears when i attempt to get updates for my existing apps. however, it does seem to use the correct ID when i attempt to purchase new apps.
If someone actually had an answer to correct this, i would love to update my existing apps.
Thank you. -
HT201401 Sleep/Wake button is not working. Do you have any suggestions how can I fix this?
Hi, I bought an iPhone5 in Sydney on 17 Sep 2012 (through Apple online store-Weborder no. W425361396) while I was studying there. Now I already went back to my home country (Thailand). And I got a problem with my iPhone5. The Sleep/Wake button is not working. Do you have any suggestions how can I fix this?
Looking forward to hear from you.
Best regards,
ApiradeeYou will have to return the iPhone to Australia .The iPhone warranty is not international .
Warranty and service is only provided in Country of original sale
You could try a reset followed if required by a restore initially with backup and then again if required as new
If that makes no difference it will be a hardware issue and you will have to return it to Australia -
I have 2 Apple ID's, one attached to my iTunes account, and one attached to my iPhone. I want to change both to the same e-mail/Apple ID. any ideas on how I can do this without losing any info (contacts, songs, videos, etc.)?
Why would you create a new account?
All purchases will be tied to the account from which they were purchased.
You will have to authorize your computer for all the accounts from which music is purchased. -
I can't open and use my App Store to download book, magazine, apps, music and read it on my MacBook Pro? Anyone can assisit and give a teach?
MacBook Pro
https://discussions.apple.com/community/notebooks/macbook_pro
https://discussions.apple.com/community/mac_os
http://www.apple.com/support/macbookpro -
My iPhone 4 microphone that handles standard voice/sound cannot pick-up sound unless the speakerphone, or a headset is used to make/receive calls the other end caller cannot hear me. Any Suggestions? This seems to be common on forums. Thank You
Same issue on my wife's iPhone 4S. I suspect it is related to the recent 6.1.2 iOS update (Note: I have a 3S and the update did not cause any issues).
I've tested both bottom and top mics on the 4S using video recorder and both mics work fine. Speakerphone and headset during calls also work fine. The issue is only related to the bottom mic while making calls. I can hear the caller but the caller cannot hear me. If I hold the mic very close to my mouth, the caller can hear a very low level signal.
The problem appears to be software related, not hardware. -
Upgraded my phone to iphone 6 from iphone 4. My iTunes with all my music is on a computer that no longer works and can't access the music. Will iTunes Match allow me to get my music off of my iphone 4 and put it on my iphone 6? Sorry about copying twice, new to this.
Do you have iTunes match? You need a computer to manage an iTunes match library.
Jim -
Seems the gyroscope function is no longer working on my iPhone 5c. Suggestions?
Seems the gyroscope function is no longer working on my iPhone 5c. Suggestions?
Thank you so much for this reply. I had already seen this reboot suggestion and actually tried it. During the night I realized that I had phrased the question wrong because I really had the issue of getting my iPhone to change to LANDSCAPE mode. For some reason I asked for help on the gyroscope Thinking that the gyroscope controlled this feature. I found that I had accidentally turned on the "orientation lock" and by bringing up the control panel from the bottom of the screen I was able to find this lock button and correct the problem. The truth is ---- the iPhone scree is so small that I was not able to see this little lock symbol at all. I found this symbol on my iPad and transferred the knowledge to my iPhone. Everything is working fine now And I thank you very much for taking the time to write to me. SuzanneVA
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I am getting a lot of static when using Brookstone wireless headphones and watching movies on the Apple TV. I know it is not headphones, because they work fine when I switch it to cable TV, then the sound is clear with no static. Any suggestions? Which wireless headphones work best with the apple TV?
Ok so I've been doing more testing. It's all videos on the iTunes store. Anytime I try to download a podcast or stream it or anything it's super slow. To download an episode of Diggnation it tells me over 2 hours to download but the time keeps climbing and I just stop the transfer.
Some people said it's an Open DNS thing? Maybe it is but it's not computer specific and I couldn't find a way to change the DNS settings in my Airport, only on each computer. I tried deleting PLists and restoring my Apple TV and restoring my Airport and nothing is working.
I don't know if it an issue with me, my ISP or Apple. Anyone else experiencing this problem? -
HT1515 I Have an Iphone 5 with IOS7, can I play music to diferent aiport stations at the same time?
I Have two new airport express stations and IOS 7 on my Iphone 5, i need to play music using airplay conection to my bose sound systems but it only works from my mac using itunes, I need to Know if is possible do exactly the same with my iphone and how. Thanks. Julian
Ok Thanks, But I have two connected, it works, but only only sounds one at the same time. What can I do? I need to play at the same time because the are two diferent rooms.
I Hope you can help me.
Julian . -
I have just upgrade Itunes (10.6.3.25) and now I can not see my Ipad anymore. before the upgrade it was working fine. I already tried all suggestions from the support page, except re-installing Itunes. any suggestions?
SinluFrank wrote:
already tried all suggestions from the support page, except re-installing Itunes. any suggestions?
Yes. Reinstall iTunes. If that is the point at which you stopped trying the support suggestions then it makes sense to me, that you move on to the next suggestion and if reinstalling iTunes is the next suggestion, so be it.
However .... I too have issues that arise out of the blue with my iPad being recognized in iTunes and what I always do and it eventually works is to quit iTunes, restart my MacBook, and reboot my iPad.
Rebooting the iPad is the last thing that I do and only if I have no success with quitting iTunes and restarting the Mac. It may take a few tries to work, but if you are that dead set against reinstalling iTunes, then give it a try. -
After activating iCloud "video" no longer works on my iPhone and iPad. How can I reactivate "video"?
After activating iCloud, "video" no longer works on my iPhone and iPad. How can I reactivate "video"?
Welcome to the Apple Community lynntice.
Which part of video isn't working, playback or recording, could you please provide a little more information. -
. I have 6th gen iPod nano. When I try to sync it my computer tells me it has malfunctioned and Windows does not recognize it. My iPhone syncs fine so the problem must be the iPod. I have reset the iPod several times and no luck. Any suggestions?
Hello Alexdad,
We've an article that can help get your iPod Nano working with your computer.
iPod nano: Error message saying that iPod 'could not be identified properly'
http://support.apple.com/kb/TS3218
Cheers,
Allen -
I restored my iPhone and when sync with iTunes is in progress I receive the error message "iTunes could not back up the iPhone because a session could not be started with the iPhone." Any suggestions on what to do?
Hi Judy,
Im using windows 7 and im not a computer wizard, i've tried the method by using the instruction for Win7 but it does not work, same problem still exist.
Could uninstall itunes and reinstall it back on my pc fix my problem, please advise...... Many Thanks!
VBR,
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Definitly sounds like a physical issue with the phone. I suggest you go to your local Apple Store or Apple Authorized Service Provider for help.
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