TS1538 I have 6th gen iPod nano. When I try to sync it my computer tells me it has malfunctioned and Windows does not recognize it. My iPhone syncs fine so the problem must be the iPod. I have reset the iPod several times and no luck. Any suggestions
. I have 6th gen iPod nano. When I try to sync it my computer tells me it has malfunctioned and Windows does not recognize it. My iPhone syncs fine so the problem must be the iPod. I have reset the iPod several times and no luck. Any suggestions?
Hello Alexdad,
We've an article that can help get your iPod Nano working with your computer.
iPod nano: Error message saying that iPod 'could not be identified properly'
http://support.apple.com/kb/TS3218
Cheers,
Allen
Similar Messages
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Using iPod shuffle 4th generation for first time and receiving the error : one of the USB devices attached to this computer has malfunctioned, and windows does not recognize it. For assistance in solving this problem, click this message.
Using win 7 and latest iTunes [10.6.3]. Have already gone through below links and did not find any solution.
http://support.apple.com/kb/HT2292
http://support.apple.com/kb/TS1369
http://support.apple.com/kb/HT1923
http://en.kioskea.net/forum/affich-17997-ipod-not-detectedI was hoping it would be something like a USB device conflict, but now the shuffle is the only thing connected...
This article was one of the ones you linked to above in your initial post
http://support.apple.com/kb/TS1369
Under Part 9. Verify that USB drivers are installed, did you try the steps in If only "Unknown Device" appears? That appears to be your situation.
Also, you said that the shuffle initially worked well enough to do a sync, then it had the same problem again. If you can get it to work again initially, before doing anything else, try the following. Select the shuffle in the iTunes sidebar, under DEVICES. Over to the right, go to the Summary tab. By default, the checkbox for Enable disk use should be unchecked. If so, check it and Apply the change. See if that makes any difference.
(If Enable disk use was already checked, try unchecking it and Apply the change. Basically, set it the "other way" and see if there is any improvement.)
NOTE: When disk use is enabled, you have to eject the iPod in iTunes before disconnecting it physically.
If the disk use change makes a difference, that may provide a clue about the actual cause. -
I connected my sons Ipod Touch to my pc and it worked fine. Now, when I try to connect my iPad the following message comes up: One of the usb devices attached to this computer has malfunctioned, and Windows does not recognize it. For assistance in solving this problem, click this message.
I checked the cable. It surely is not the cable. If I connect the iPod again it works fine. If I use the same cable with my pc and ipad at work or my other son’s laptop, it is working perfectly. It is only on my laptop where the iPod was connected. Something tells me it got something to do with the drivers that went corrupt or something when I connected the iPod.
I searched the internet and I see a lot of people gets this message. Still no solved answers yet. Is there a place where I can download the drivers again or any other suggestions?
Windows 7 and iPad 2
Kind regards,I was hoping it would be something like a USB device conflict, but now the shuffle is the only thing connected...
This article was one of the ones you linked to above in your initial post
http://support.apple.com/kb/TS1369
Under Part 9. Verify that USB drivers are installed, did you try the steps in If only "Unknown Device" appears? That appears to be your situation.
Also, you said that the shuffle initially worked well enough to do a sync, then it had the same problem again. If you can get it to work again initially, before doing anything else, try the following. Select the shuffle in the iTunes sidebar, under DEVICES. Over to the right, go to the Summary tab. By default, the checkbox for Enable disk use should be unchecked. If so, check it and Apply the change. See if that makes any difference.
(If Enable disk use was already checked, try unchecking it and Apply the change. Basically, set it the "other way" and see if there is any improvement.)
NOTE: When disk use is enabled, you have to eject the iPod in iTunes before disconnecting it physically.
If the disk use change makes a difference, that may provide a clue about the actual cause. -
My 16 gig iPod Nano 7th gen was put of power. I connected it to the computer and it started to turn on (the apple appeared in the middle of the screen). Then left it two minutes and the computer went into sleep mode. My iPod nano had gone off and now it will not turn on, or connect to the computer, so i cannot charge it. I am not sure if it is a problem with the usb cable. When I conntct the cable to the computer nothing happens, but then when i connect the iPod to the cable it says 'one of the USB devices attached to your computer has malfunctioned, and windows does not recognize it'. Please don't say its broken already
It probably needs to be reset. The procedure is different for different Nano models: http://www.apple.com/support/ipodnano/assistant/itunes/
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Try putting it into "Disk Mode" http://docs.info.apple.com/article.html?artnum=93651
Then with it in this mode connect it to the PC and try to run the latest iPod updater to do a restore and update software if you have the option. the latest iPod updater is 2006-03-23 and can be downloaded here http://www.apple.com/ipod/download/ -
One of the USB devices have malfunctioned and windows does not recognize it---MESSAGE
Upon plugin, One of the USB devices attached has malfunctioned and window does not recognize it message is displayed. I have tried different settings with the USB driver. Have reset the ipod. Have reinstalled itunes on computer and ipod.
HELP PLEASE!!!Here:
iOS: Device not recognized in iTunes for Windows
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or
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Ive tried plugging this into 3 other computers same error message pops up .
PLEASE help me . thanks (:Uninstall your USB drivers in your computer & reinstall.
contact your pc manufacturer for the steps.
Although I am working on behalf of HP, I am speaking for myself and not for HP.
Love Kudos! If you feel my post has helped you please click the White Kudos! Star just below my name : )
If you feel my answer has fixed your problem please click 'Mark As Solution' and make it easier for others to find help quickly : )
Happy Troubleshooting : ) -
I do not understand why my computer is telling me that my new iphone 5 has malfunctioned and Windows does not recognize it when I plug it in the computer.
I have tried several times and gotten the same message. Any suggestions?
thanksMake sure you can see your device in the sidebar>>
Open Itunes on your computer
Click View
_Click View Sidebar
Then Try EXPANDING all sections in the following article, pressing CTRL>p, printing it all out and following the instructions step by step. Use the instructions that apply to your computer's Operating System, but don't skip any steps.
http://support.apple.com/kb/TS1538
You are installing the Apple Mobile Device USB driver, which I did not have to do previously, so something in the updates has been left out / or changed. -
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I would first try unplugging All the USB devices plugged into your computer, and then plug back in just the iPhone and see if that is recognized. Also, do you have the latest version of iTunes for Windows installed on your PC, as you need to?
Hope this helps -
i have an ipod nano 7th gen and when i plug it in for itunes my computer says 'one of the USB devices attached to this computer has malfunctioned and windows does not recognize it'. what do i do?
As I said above, some of the new lightning cables have been known to be causing problems for some users. Have it replaced if at all possible by bringing it into your local Apple Store's Genius Bar.
B-rock -
I am a damsel in distress. Every time I turn on my printer, I get ths message: "One of the USB devices attatched to your computer has malfunctionedand windows does not recognize it: . All was fine until I put in new ink today. I had not used the printer for about ten days prior to this. I went through the HP line of troubleshooting but nothing has worked. I have Windows 7 64 bit
Thank you
KattUninstall your USB drivers in your computer & reinstall.
contact your pc manufacturer for the steps.
Although I am working on behalf of HP, I am speaking for myself and not for HP.
Love Kudos! If you feel my post has helped you please click the White Kudos! Star just below my name : )
If you feel my answer has fixed your problem please click 'Mark As Solution' and make it easier for others to find help quickly : )
Happy Troubleshooting : ) -
Hello evi one .. My iphone 3gs is not charging and is not recognised by itunes .whenever i attach my iphone to my computer,it displays a message 'one of the USB devices attached to this computer has malfunctioned and windows does not recognize it ' . :-( it do charging sometime with charger but does'nt by computer . kindly please tell me the solution .. thanks
As I said above, some of the new lightning cables have been known to be causing problems for some users. Have it replaced if at all possible by bringing it into your local Apple Store's Genius Bar.
B-rock -
My ipod 32gb 1st generation battery went totally dead because the usb cable was defective. I have since replaced the cable but now itune will not launch automatically as it did before and windows xp does not recognize it. Nonetheless it is charging. However can i resolve these issues bearing in mind that i am not tech savvy?
have since replaced the cable but now itune will not launch automatically as it did before and windows xp does not recognize it.
Try disabling a/v software and turn off the Firewall on your PC.
Disable antivirus software
Turn-Windows-Firewall-on-or-off
Then connect the iPod to your computer. Launch iTunes. If your computer still won't recognize the iPod check out this article.
http://support.apple.com/kb/TS1538
Once your iPod is functioning again, with it connected to your computer, launch iTunes. Select the iPod under Devices in the source list on the left.
Select the box next to: Open iTunes when this iPhone is connected
That way iTunes should open automatically when you connect your iPod to your computer.
And iTunes / Preferences - Devices. You can have your iPod sync automatically whenever it's connected from the Devices pane. -
One of the USB devices has malfunctioned and Windows does not recognize it.
Self Explanatory.
but ill go into detail.
my topic is the message i get when i plug my ipod into my computer. It neither charges nor acknowledges the ipod nano there.
I need some feedback on whether or not to buy a new cable or give up hope on my nano.
Thanks for your time. (and if you read this and dont post then dont read it. Darnit too late...)
-kilerboy17Check these out:
iPod in My Computer but not iTunes
iPod Not in My Computer or iTunes
Check the Device Manager
Windows Laptop Doesn't Recognize iPod Over USB
I hope this helps! -
I really need assistance/help with my ipod because it was working fine one day. Then the next day i decide to put more music on it then this message came up, and ive tried all the troubleshooting stuff and different links to help but still no success. But theres one thing i havent tried yet someone told me to buy another Apple charger and wall plug in to see if that works other than that i need help because i went to settings and erased everything off my ipod to see if that worked and it didnt so all my stuff is gone....Yeah i was ****** but plz help me!
I would first try unplugging All the USB devices plugged into your computer, and then plug back in just the iPhone and see if that is recognized. Also, do you have the latest version of iTunes for Windows installed on your PC, as you need to?
Hope this helps
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