The wrong apple ID pops up on my new iPod touch 5th gen. It is asking me to sign into an account that has my friend's email address. She has never even touched this iPod. Why is this happening?

My son got a 5th gen iPod touch today. We have an established Apple ID from my iPhone and we are able to log into it just fine on the new iPod. After a few hours of use, the iPod started asking him to log into an Apple ID account that he doesn't recognize. It appears to be a gmail address of a friend of mine who has never used any of my Apple products. What is going on and how do I stop it? We have to keep hitting 'cancel' every time it comes up. Thanks!

Sounds like apps purchased from those accounts got synced to the iPod and it is asking to log into that account to update them.
- Apps are locked to the account that purchased them.
- To update apps you have to sign into the account that purchased the apps. If you have apps that need updating purchased from more than one account you have to update them one at a time until the remaining apps were purchased from one account.
What do yo see if yo go to the Updates Section of the App Store app?

Similar Messages

  • HT201593 The newest version of iTunes deletes all of my iPod Touch 5th gen audible and visual media when I delete or add music or video to my library and add it to my device manually. Why?

    The newest version of iTunes deletes all of my iPod Touch 5th gen audible and visual media when I delete or add music or video to my library and add it to my device manually. Why? I guess the question speaks for itself. I have the latest version of iTunes and iOS 8.2 on my iPod Touch.

    If it's any consolation i've just had a similar thing happen. Went to add a playlist and it wiped 35 gig of music off my iPod touch 64g in a nanosecond. I've got the latest iTunes and osx but do not back up because i keep different styles of music (and loads of it) in separate libraries and devices which i don't want mixed together. All my stuff is burned from cd so it's not lost for good and i've got a hard drive with the "lost" mp3 music on it but even so it will take literally weeks to prune the tracks for my iPod to be the same again. Why do they make it so difficult to manage your music on these things. I have massive amounts of music on my computer so autofill is a disastrous unusable gimmick to me. The whole thing seems to be aimed at 9 year old kids with about 6 mp3's on their phone rather than serious music lovers (for example accessing EQ is a joke let alone the lack of a manual option). I'm a dj and use apple for that reason but to be honest i'm beginning to wonder why. I'm absolutely livid. The weird thing is that my mac still shows the titles of the missing tunes in the 'on my device' window but as my macbook storage display shows no increase i'm pretty sure it's all gone. Nightmare. I have no confidence in this device anymore and could barely use the previous osx 8.2 anyway. Why they have to change it every ten minutes is beyond me. As the old saying goes 'if it ain't broke, don't fix it' but this format just gets more broken every time they update. An absolute disgrace. Why not just drag and drop or delete. No wonder the iPod is said to be a dying device, it's for music, it is not a phone. Not fit for purpose anymore. I can't be bothered to read a massive 'how to use' article every update. Good technology should be easier and more intuitive with each new version. I suppose i'll have to phone apple at my expense to find out what's going on, or maybe that's the whole idea. Very very very not happy.

  • Hi, I have recently bought a new laptop and when I went to add new songs to my iphone and ipods and there is no music there when i signed into my account on itunes.  How do I get it on there?

    Hi, I have recently bought a new laptop and when I went to add new songs to my iphone and ipods and there is no music there when i signed into my account on itunes.  How do I get it on there? thanks

    Copy the entire iTunes folder (not just the music folder) from your old computer to your new one, using one of the methods outlined here: http://support.apple.com/kb/HT4527.

  • When i try logging into my account to open my laptop..it freezes and doesnt allow me to log in why is this happening?

    to use my laptop i have to login to my account but most of the time it freezes and does not allow me to type my password. why is this happening? does it mean i have a virus? how can i fix this problem? because it is really annoying since my only solution is to restart my laptop

    OnyX cleaning, plug-in check
    Run ALL of  the free OnyX maintenance and cleaning aspects and reboot.
    Run OnyX > Verify > Preferences and write down any corrupt ones, move them to your trash and reboot (they get rebuilt)
    http://www.titanium.free.fr/
    Check the status of your browser plug-ins here and update.(especially Flash and Silverlight)
    https://www.mozilla.com/en-US/plugincheck/
    Backup your data the first chance you get you could have a failing hard drive.
    Stick the disk that comes with the Mac in and reboot holding c
    A couple of screens in is a Utilities Menu with "DiskUtility" launch that and select your drive on the left.
    Repair Disk and Repair Permissions.
    Quit and exit the installer, reboot.

  • How do I delete my iCloud account that is storing an old email address after I changed by Apple ID?

    I changed my Apple ID online to a new email address, but now my iCloud account on my iPhone still has the old email address when it prompts me for a login.  I can't change the email address, so I want to delete it, but I can't delete it without a password and the password for my new Apple ID doesn't work.  I am forwarding my emails from the old email address to the new, but when I request a reset on my password, nothing shows up.

    If the old ID is yours, and if your current ID was created by editing the details of this old ID (rather than being an entirely new ID), go to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID.  Click edit next to the primary email account, change it back to your old email address and save the change.  Then edit the name of the account to change it back to your old email address.  You can now use your current password to turn off Find My iPhone, even though it prompts you for the password for your old account ID. Then save any photo stream photos that you wish to keep to your camera roll.  When finished go to Settings>iCloud, tap Delete Account and choose Delete from My iPhone when prompted (your iCloud data will still be in iCloud).  Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was.  Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.

  • Whenever i want to update my apps the iTunes box pops up for you to sign in but the account it's asking me to sign into isn't mine and i do not know how to sign in using my account

    The email that iTunes wants me to sign into is my mums which is weird because my mum has never touched my ipod so i don't why iTunes is asking me to sign into her account.
    I've tried finding ways to change it but i can't seam to.
    Another thing is that when i download an app, iTunes manages to get the email right and the box pops up with my email account and not my mums.
    Please help me change this because i cannot update my apps.
    Many thanks

    - Apps are locked to the account that purchased them.
    - To update apps you have to sign into the account that purchased the apps. If you have apps that need updating purchased from more than one account you have to update them one at a time until the remaining apps were purchased from one account.
    To change the login
    - Go to settings>Store and sign out and sign into your account.
    You may have apps purchased with her account that need updating.

  • How can I unlock ipod touch 5th gen currently disabled and never sync'd with itunes

    Basic situation. Ipod touch 5th gen. Passcode forgotten and tried too many times such that ipod is disabled and requested to connect to iTunes.  Problem is that the ipod was never sync'd with iTunes so the connection fails.  I've only owned it for 9 months or so.  I know I can recover all my music through iTunes and my applications through the app store since all of my content was legally purchased.  The problem is that I need to also recover my contacts and pictures since this is the only place they exist.
    I have read about methods up to 4th generation where you can access a particular file on the device via computer and rename it to unlock the device. That would most likely allow me to then sync/backup via iTunes and recover my data.  Problem is that I can only access the DCIM folder via windows manager and it contains no data. Perhaps there is a way to access the device a different way?
    Is there a way with the 5th generation to either reset the lock (from disabled to locked with a 1 min wait for retry as an example) to allow me more opportunities to try other passcodes that I may have set (including mistypes etc) or to remove the passcode completely and let me set it to something I will write down this time?
    Please do not reply with the standard apple responses of 'sync with itunes' or 'factory reset' and no, I did not sync with the icloud either (I tried but it was unsuccessful for some reason).
    The answer doesn't even have to be a free one as I would be willing to pay for the solution if it were guaranteed to work.  Since apple seems to want to charge for any type of support, even to ask a question, I am relying on the community for help.  Thanks much.

    You have to place the iPod in Recovery mode as Apple says and erase the device. It is a security feature.
    or
    If you previously turned on FIndMyiPod on the iPod in Settings>iCloud and wifi is on and connected go to iCloud: Find My iPhone, sign in and go to FIndMyiPhone and use Remote Wipe to erase the contents of your device. If you have been using iCloud to back up, you may be able to restore the most recent backup to reset the passcode after the device has been erased.
    You can also wipe the iOS device by installing the FindMyiPhone app on another iOS device and using that app to wipe the device.
    There is not other way

  • Ipod Touch 5th Gen - Music videos contained in playlists don't display in full screen mode

    I am using an Ipod Touch 5th Gen. I have music videos contained in different playlist that are utilized for a class where they are displayed on a large screen through a projector. When I playback the videos through the playlists, they don't appear in full screen mode. I didn't experience this issue with previous versions of the Touch. If I access the videos individually through the video icon, they display correctly.

    That is how it works now. Make a suggestion to Apple to fix it by going here:
    http://www.apple.com/feedback/ipodtouch.html
    For work around see:
    https://discussions.apple.com/thread/5338621?start=90&tstart=0

  • Will the Touch 5th gen be faster than the 4th gen?

    What I mean is will the ipod touch 5th gen be able to handle iOS 6 without lagging? That is my main gripe with my 4th gen ipod touch. iOS 5 is so sluggish on it! It takes several swipes to change menus, half the time it doesn't respond, and when it finally does respond and switch from one menu screen to the next it really lags while doing it. Apps tend to lag a lot also. It can't be because I have the ipod full because I removed everything and reset it and it still was sluggish after resetting it. I swear at times it's slower than my LG Android and that thing is slow! This is my main reason for wanting to upgrade to the 5th gen. I don't want to deal with lagging anymore.

    yes, it has a better core, just go to apple.com and compare them
    http://store.apple.com/us/browse/home/shop_ipod/compare

  • I don't have Facetime in iPod Touch 5th gen

    When I started to configure my iPod Touch 5th Gen (iOS6) it asked to configure Facetime and I answered no. Then now I don't have Facetime in apps list; and I don't have Facetime in Settings. The region is set US. But I think it must have been bought in UAE. How can I turn on Facetime?

    If it is not hidden by Restrictions (Settings>General>Restrictions) then you officially purchased the iPod from one of the middle eastern countries that prohibit FT, like the UAE. This is not legitimate way to get FT on those iPods.

  • I am having Issues after updating iPod Touch 5th Gen to version 8.1.2.  My iPod now won't finish syncing...it gets stuck at applying updates...

    I just did the update on my iPod touch 5th gen to version 8.1.2 and now it gets stuck in sync on applying changes.  I am afraid to reset my iPod as the last time I had an iPod and needed to be reset the iPod never came back to life. 

    Maybe:
    Re: "Waiting for changes to be applied"
    Waiting for changes to be applied solution
    stuck on waiting for changes to be applied

  • Since installing iOS 7 my iPod Touch 5th gen is occasionally failing set some emails as "read". It only happens on two of the six accounts I monitor on my iPod. This previously worked fine across all my devices (blackberry Bold, PC running Windows 8/outlo

    Is there an email account setting somewhere on my iPod touch 5th gen where I can reset the number of unopened emails in the inbox to zero? This worked fine until I installed iOS7, and still does on the other devices (Blackberry, windows 8 PC/Outlook 2010) And it only does this on the occasional email and not in all accounts. I won't repeatedly delete/reinstall the accounts as suggested elsewhere. Thanks.

    Try restoring the iPod from backup

  • This end of the year. Ipod touch 5th gen price drop.

    Since, there will be a newer iphone model and ipad air and mini models. I was wondering since there are few people who are interested in buying the 5th gen. Will there be a price drop? I've been using my IPT4 as a music/video player, web surfing and play games for almost 4 years since it was released. Will there be another price drop this upcoming BER months? I was planning to buy a 64GB model. But the local MAC stores here are already sold out of IPT5 64GB and there wouldn't be a new shipment until further notice. How much is a 64GB in us and how do I ship it plus pay it? I don't have any credit cards but I do use cash.

    My country is in the Philippines and in here. The cost of an ipod touch 5th gen 64GB is quite similar to the iPhone 4s 8GB. Wherein the price in here is roughly $500. The reason why I get a huge internal memory is I have tons of movies which had a file size of 2Gb per video. Note that this isn't converted on HD MP4. My friends told me to purchase an apple device outside my country. I don't own a credit card but I have enough money to buy a 64GB model.
    Anyway the price of the iphone 5s in here is almost a fortune. roughly $1,138 if you converted it to US. But it doesn't have any carrier yet. The same goes for the ipad air and mini whose price is above $600. I always envy for those guys in US or in Europe who can buy these at not going above the $1,000 margin. The only thing that I can purchase as of now is the IPT5 64GB. How much is the shipment cost + the device model.

  • I cannot send an email from my iPad 2? No problem receiving, why does this happen? Have tried the suggestions for setting up email and after doing the sync mail through iTunes receiving worked great but still cannot send? Any help would be great

    I cannot send an email from my iPad 2? No problem receiving, why does this happen? Have tried the suggestions for setting up email and after doing the sync mail through iTunes receiving worked great but still cannot send? Any help would be great!

    The fact that you can receive means you have a valid e mail address, and have established the connection to the incoming server, so all of that works.  Since the send does not work, that means your outgoing server is rejecting whatever settings you used formthe outgoing set up.  Try them again. 
    Google your particular isp, and ipad and many times you will find the exact settings needed for your isp.  Or tell us here, and soneone else may be on the same isp.  Some mail services need you to change a port, or have a unique name for the outgoing server.  
    Kep trying.

  • My iPod touch 5th Gen iOS 8.1 won't turn on, charge and CONNECT TO iTUNES. Maybe this is because of the new release ios 8.1 where after the update it went recovery mode then i didn't restore, i set up a new ipod. What's wrong? Is ths bcoz of ios 8.1?

    My iPod touch 5th Gen iOS 8.1 won't turn on, charge and CONNECT TO iTUNES.
    Maybe this is because of the new release ios 8.1 where after the update it went
    recovery mode then i didn't restore, i set up a new ipod.
    What's wrong? Is ths bcoz of ios 8.1?

    How do you do that
    lllaass wrote:
    Try:                                               
    - iOS: Not responding or does not turn on          
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable              
    - Try on another computer                                                       
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
      Apple Retail Store - Genius Bar                              

Maybe you are looking for

  • My camera on my iPad is vert grainy, bad pictures. How can I fix it. It's a ipad2

    Help, if you can my camera on my iPad 2 is bad ! Very grainy, every scents I updated the picture is bad.

  • Mini with Toshiba 32C120U

    Anyone ever hooked up a mini to a Toshiba 32C120U TV.  Planning to use this configuration as a household computer for the family, phot editing for me and video streaming for netfix, hulu, etc.  Will connecting to the internet with an Airport Extreme.

  • Movie rentals from the iTunes store

    Hi everyone, I just downloaded the latest version of iTunes after hearing about movie rentals from the iTunes store. After the install (which installed cleanly), I went to the movie section and do not see an option to rent any movies. Am I missing so

  • IPhoto is killing my machine!

    I have iPhoto 6.06 on my intel iMac. I've noticed in the last few weeks that when ever I launch the app, it takes at least a minute or more of spinning beach ball time for it to load. I just rebuilt the library with apple>option and it still is prett

  • Problems with itunes 7.02

    After having various problems with the most recent itunes upgrade, i.e: after i loaded it, itunes started checking my library and checking my music files the program would just hang and the icon would keep rotating indefinitely so I would try to forc