There used to be a feature on the 'back' arrow; a small tiny down click arrow where i could choose a specific recent page to go back to. it saves hitting and reloading old pages i want to skip. what can i do now?

at the top left corner of the tool bar, there is a 'back' arrow and a 'forward' arrow. before the latest software upgrade to firefox, i used a teeny tiny 'down' arrow that was to the right of the 'forward' arrow. when i clicked on the tiny 'down' arrow, it showed me a list of all the pages that had recently been opened; not just a website i might have been visiting, but all the pages i had navigated to on that website. i used the 'down' arrow as a shortcut to get back to a specific page which out having to click the 'back' arrow like ten times or more. i would really, really, really like for you to put that feature back, or tell me what i can do instead. thanks.

You're welcome.

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I tunes has disappeared from my computer and I have tried unsuccessfully to download it. what can I do now

I tunes has dissappeared from my laptop and I am unable to download it. What can I do

Could you walk us through what happens when you try to download iTunes in some more detail, please?

My email addy that I used for my icould was compermized, and I cant get into it anymore so what can I do now?

Can anyone help?

Change it as explained here under "Edit or change your Apple ID and primary email address": http://support.apple.com/kb/he68. Before doing so, turn off Find My iDevice and provide your password. Then, after changing the ID, save your photo stream photos to your camera roll, go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your data will still be in iCloud). Then sign back in with your changed ID.

Hello, I am running Mac OS X 10.9.3. Someone has been pestering me with unwanted e-mail. There used to be a feature that allowed one to "bounce" unwanted mail back to the sender, a message saying they have reached a wrong address. How do I do that now? TY

Hello, I am running Mac OS X 10.9.3. Someone has been pestering me with unwanted e-mail. There used to be a feature that allowed one to "bounce" unwanted mail back to the sender, a message saying they have reached a wrong address. How do I do that now? TYIA

It is not available in Mail any longer (for quite a while, now).
You can add a rule to have Mail mark them as junk, or you could possibly log onto your Email provider's web site and block that address.

I want to buy an in-app purchase but i don`t remember my security questions and i cant access my recovery email either, what can i do? i have 100$ on my account and cant use it because of that problem, please help URGENT

I want to buy an in-app purchase but i don`t remember my security questions and i cant access my recovery email either, what can i do? i have 100$ on my account and cant use it because of that problem, please help URGENT

If you have a rescue email address on your account then you can use that - follow steps 1 to 5 half-way down this page will give you a reset link on your account : http://support.apple.com/kb/HT5312
If you don't have a rescue email address (you won't be able to add one until you can answer your questions) then you will need to contact Support in your country to get the questions reset : http://support.apple.com/kb/HT5699

HT2534 I want to use an iTunes gift card as the back up for in app purchases for a so called free app instead of my credit card or having my bank account emptied.

I want to use an iTunes gift card as the back up for in app purchases for a so called free app instead of my credit card or having my bank account emptied.
How can I do this? I saw something about gift cards can only be used for music or movies, not apps.

You can use an iTunes gift card for app, music, movies and other media.To redeem one see:
iTunes Store: How to redeem a code

HT1766 i have backed up my iphone 5 and have a 5s I want to set up from that backup file. I have gone through the process once, and when I next connect the new AND the old phone to the mac and open itunes, restore or create new phone comes up not synch??

i have backed up my iphone 5 and have a 5s I want to set up from that backup file. I have gone through the process once, and when I next connect the new AND the old phone to the mac and open itunes, restore or create new phone comes up not synch?? Tried starting the whole process over once but same result. Seems not to recognise the phone and just synch as it should. Help?

Hello CosK,
The following guide can step you through the process of using a backup of your iPhone 5 to transfer your content to your iPhone 5s.
Transfer content from an iPhone, iPad, or iPod touch to a new device
http://support.apple.com/kb/HT2109
Should one or both of your phones fail to appear in iTunes, the following article provides troublesooting steps that can assist.
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Cheers,
Allen

HT4528 iphone 4 is disabled daugher does not remeber passsword wants to save pics? is there a way around it. has never been backed up on new computer and dont have old computer?

iphone 4 is disabled daugher does not remeber passsword wants to save pics? is there a way around it. has never been backed up on new computer and dont have old computer?

There is no way around this.

HT1338 i currently have a macbook 2.1 and want to update. what can it support? I can't even download IPhoto! I can't open anything in my ICloud account either! its not on my current browser nor am i able when logging onto my ICloud account.

i currently have a macbook 2.1xersion 10.6.8 and want to update. what can it support? Everything i try, it won't support! I can't even download IPhoto! I can't open anything in my ICloud account either! its not on my current browser nor am i able when logging onto my ICloud account. Can anyone give me some advice besides buying a newer laptop?

Lion 10.7.5 is as far as you can go. You must have at least 2 GBs of installed RAM.
Upgrading from Snow Leopard to Lion or Mountain Lion
You can upgrade to Mountain Lion from Lion or directly from Snow Leopard. Mountain Lion can be downloaded from the Mac App Store for $19.99.
If you sign into the App Store and try to purchase Mountain Lion but the App Store says your computer is not compatible then you may still be able to upgrade to Lion per the following information.
Upgrading to Lion
If your computer does not meet the requirements to install Mountain Lion, it may still meet the requirements to install Lion.
You can purchase Lion by contacting Customer Service: Contacting Apple for support and service - this includes international calling numbers. Or you can order directly on the online Apple Store. The cost is $19.99 (as it was before) plus tax. It's a download. You will get an email containing a redemption code that you then use at the Mac App Store to download Lion. Save a copy of that installer to your Downloads folder because the installer deletes itself at the end of the installation.
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I have an iPad 2, and every time ii attempt to open a new page "about blank" appears. What can I do to get rid of this from my system baring in mind that I am not particularly computer literate. Many thanks

I have an I pad 2, and when I attempt to open a new page "about blank" appears. What can I do to remove this from the system baring in mind that I am not particularly co outer literate.
Many thanks

Is this in safari?
try going into settings, safari and clear history. You may also want to clear cookies (means you will need to sign back into sites)
It's possible that that page is a popup ad of some sort that can't run, for example a flash based ad. You may have picked the cookie up browsing the internet and now that it's in there the only way to get rid of it is to clear your history and cookies.

Burned iMovie .mov to DVD and it caused movie to skip/have weird transitions between scenes and sound to not match with picture. What can I do to help fix this when reburning?

Burned iMovie .mov to DVD and it caused movie to skip/have weird transitions between scenes and sound to not match with picture. What can I do to help fix this when reburning?
Movie details
QuickTime Movie
Size: 17.95 GB
Duration 17:39
2 audio channels
Codecs- Linear PCM, Apple ProRes 422, Timecode
Thanks!!

You can't use iMovie to create a video DVD - for that you need iDVD:
Why is there no iDVD on my new Mac? How do I get it and how do I install it?
https://discussions.apple.com/docs/DOC-3673
To burn a DVD with iDVD from the latest version of iMovie, you have to export the movie using the Export button and select 480p as the size. Open iDVD and start a new project, then drag that exported movie file into the iDVD menu window, avoiding any drop zones you see.

HT4623 When I bought my iPhone 4s, a friend activated it for me using his email. Later I changed it to my own email on iPhone website (iCloud A/C). But when I try to update, I found it still shown my friend's email and I don't have his password. What can

When I bought my iPhone 4s, a friend activated it for me using his email. Later I changed it to my own email on iPhone website (iCloud A/C). But when I try to update, I found it still shown my friend's email and I don't have his password. What can I do?

In addition to what FelipeV is telling you, I advise you to contact your friend and have him remove the iPhone from his apple id through icloud.com. Otherwise, if in the future you want to update the iOS or restore the iPhone for troubleshooting a problem, you may find that you cannot activate it again due to the feature Activiation Lock in iOS 7.
Once your friend has done this, you should deactivate Find my iPhone on your iPhone iCloud settings and then activate it back with your own Apple ID.

TS2446 Hi! I tried to update a few apps from AppStore and to install new applications, but i got a message : " your Apple ID HAS BEEN disabled" !!! Please help me!!! What can i do now? How can i use my Apple ID? Please, i need help, i have this ID for 2de

Hi everyone!
I tried to update a few apps from my iPhone, and to install new applications from APPSTORE. But i got a message :" Your Apple ID has been disabled"!!!!!!
What can i do now? Can you help me please?
The same thing happend with my IPAD....
How can i do to function all this in the same way which was working till this problem appears.
I want to mention that i have 2 email adresses asociated with the same Apple ID.
wait for an feedback!
Thanks a lot!

Depending on why it's been disabled you might be able to re-enable it via this page : http://appleid.apple.com, then 'reset your password'
Or you might need to contact Apple : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
If it then works on your computer's iTunes but not your phone/iPad then try logging out of your account on the phone/iPad by tapping on your id in Settings > Store (Settings > iTunes & App Stores on iOS 6) and then log back in and see if that 'refreshes' the account on it

I bought an iphone 5 on 01 February 2013 from your store to use in Turkey. But the phone is sim-locked. What can I do now? Please help urgently.

I bought an iphone 5 from apple store in Geneva to use in Turkey. But it is sim-locked. What can I do now. Please help urgently.

Return it to the store where you purchased & get your money back. Either that, or call the store. No one here can help you, as there is no one from Apple here.

Pages software in 10.8.3 does not support work done on microsoft office 2004. Pop us says "You can't open the application "Mircosoft Excel" because Power PC applications are no longer supported. What can I do now?

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Use Numbers, OpenOffice, LibreOffice, Microsoft Office 2008 or newer, Google Docs, or similar tools to open the files.
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There used to be a feature on the 'back' arrow; a small tiny down click arrow where i could choose a specific recent page to go back to. it saves hitting and reloading old pages i want to skip. what can i do now?

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