I bought an iphone 5 on 01 February 2013 from your store to use in Turkey. But the phone is sim-locked. What can I do now? Please help urgently.
I bought an iphone 5 from apple store in Geneva to use in Turkey. But it is sim-locked. What can I do now. Please help urgently.
Return it to the store where you purchased & get your money back. Either that, or call the store. No one here can help you, as there is no one from Apple here.
Similar Messages
-
My iphone 4 of ios 7.1.1 sim card has not working from since yesterday, it always shows searching whenever i insert sim in it, i do it again and again, but it cant be fix. What can i do? Please help me.
Get a new SIM from your carrier.
-
Hi! My phone speaker is not working, so I cant hear people when they call me. I bought my iphone 4s con February 2013 in the Grand Central (NYC - USA) Apple Store. I would like to know if I can take it to an Apple Store in Spain so they can fix it or change it. Or I need to find a way to take it to the US, where I bought it.
Thanks!!!You will need to return the phone to the US. iPhone warranty is only good in the country of purchase, with the exception of the EU.
-
I bought mountain lion en app stores and start download, but stops and mentioned is incomplete. and when start installation mentioned error because download is incomplete and send me to download again but the button is in "downloaded" what can i do?
Welcome to the support forums.
Please ask this question in the Mac App Store forum where they can better assist you. -
have iphone 3gs v 4,2.1 i want to upgrade to ios 5 i will erase all data, how can i install again the software, and now my device can not be detect to my computer? what can i do? please help me..
You can not install iOS 5. It is no longer signed by Apple. You can only install the current version of iOS. For a 3GS, that's 6.1.3.
However... if you have 4.2.1 on your phone, odds are it is not a 3GS, it is a 3G. If that's the case, you've reached the end of the road for that. It can not run anything higher than 4.2.1. -
I updated iOS in iPhone 5 just now... But I can not download/install apps (Skype,Facebook etc.) from apple store...it shows error code -1009... What can I do...?
The error 1009 error is normally associated with a blocked country. There are a list of countries that Apple is not allowed to sell their software to due to US restrictions
-
am using iphone 3gs and updated it to ios 6.1.3, after this when i restar the phone and put the sim back it said that your phone cant be avtivated because the server is temporarily unavailable, my sim is also undetected. what should i do now please help.
If your iPhone was hacked/jailbroken to use a different carrier then the update locks it back again to the original carrier.
-
I am attempting to download IOS 6 to iphone and get error code 1602 which also freezes my Iphone. What can I do. Please help.
Wow, I found a solution in another thread:
I had exact same error.....
Rebooting - Failed
Logging in to iTunes - Failed
Logging into itunes Store - Failed
Logging into iTunes Genius - SUCCESS I woulnd't have thought it would make a difference but it does Then just log into the 'other' services with iTunes.
Good luck!
I still need to know how to change the name to Ann, though, Mike keeps popping up - and yes, I have changed it under Settings..... -
One week ago my iPhone felt, the screen was damaged but it was still working. Today it felt again and now it doesn't turn on, what can I do? Please help me.
Hold down on the sleep button and the home button at the same time for about 10 seconds until the Apple logo appears on the screen. Ignore the red slider. When the logo appears let go of the buttons.
-
what should i do. when i start my phone the message display me like the sim card inserted in this phone does not appear to be supported. only the compitable sim appear to be supported carrier may be used to active the iphone,
now please help me with probelm i am having an iphone5 with me but what should i do with it bcs it dosent work my carrier please help me what should i do ?Send it back, as you won't be able to activate a Sprint iPhone in India, nor will you be able to get the sim slot unlocked since you're not a Sprint customer. Your parents bought the wrong iPhone.
-
I need to sync my iphone as its damaged ( water submersion) i can't though as itunes is asking me for my passcode and my screen doesn't work, the phones on though still ringing etc ... Please help
You need to do more research before you make purchases like this. You've wasted your money. The ONLY officially unlocked iPhone model sold in the US is the GSM model, and that model is only sold by Apple. That's the model iPhone you should have purchased.
Did you read & understand my initial post? Especially this part:
The unlocking of the GSM portion is just for International travel in order to use local sims. You still have to pay Sprint for the use of their international GSM partner’s network on a “pay as you go basis”. -
I have an iPhone 4 and it will not turn on. I plug in and says connect to iTunes. I connect it and it won't restore. What can I do? Please help
http://support.apple.com/kb/TS3694#error21
These errors typically occur when security software interferes with the restore and update process. FollowTroubleshooting security software issues to resolve this issue. In rare cases, these errors may be a hardware issue. If the errors persist on another computer, the device may need service.
Also, check your hosts file to verify that it's not blocking iTunes from communicating with the update server. See iTunes: Advanced iTunes Store troubleshooting—follow steps under the heading Blocked by configuration (Mac OS X / Windows) > Rebuild network information > Mac OS X > The hosts file may also be blocking the iTunes Store. If you have software used to perform unauthorized modifications to the iOS device, uninstall this software prior to editing the hosts file to prevent that software from automatically modifying the hosts file again on restart. -
I saw a software update in general settings so i let it downloaded.. it took hours and now the screen with apple sign appears and going but the phone is not turning on.. iphone 4
Coincidentally I have had the same problem and I am also on Reliance network. I learnt the lesson in an expensive way (Read at Rs.17/min as this is the ISD rate of Reliance for calling to USA). I did mnp (mobile number portability, you oldie!) from Airtel to Reliance. So I had the inactive nano sim of Airtel. I took out the Reliance sim and inserted the Airtel sim into my iPhone 5s. By the time it was serching for the network, I quickly navigated to settings>phone and turned that damned dial assit off. That's it. Now when I inserted the Reliance sim and dialled the toll free numbers it was working perfectly, means free of cost. But I still wonder how come Reliance does not send the post call charge notification after the ISD calls? I had to call 198 to know about the balance deduction.
-
A friend gave me her old iphone 4 but could not remember the passcode and the phone is disabled. How can I reset the passcode?
In HT1212,
If you have never synced your device with iTunes, or you do not have access to a computer
If you see one of following alerts, you need to erase the device:
"iTunes could not connect to the [device] because it is locked with a passcode. You must enter your passcode on the [device] before it can be used with iTunes."
"You haven't chosen to have [device] trust this computer"
If you have Find My iPhone enabled, you can use Remote Wipe to erase the contents of your device. If you have been using iCloud to back up, you may be able to restore the most recent backup to reset the passcode after the device has been erased.
Alternatively, place the device in recovery mode and restore it to erase the device:
Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.
Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to shut down.
While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
Continue holding the Home button until you see the Connect to iTunes screen.
iTunes will alert you that it has detected a device in recovery mode. Click OK, and then restore the device. -
Hi. I have an iphone 4 that I have just installed ios7 onto. I had backed up the phone prior.
After the software install the phone rebooted and showed the 'Hello' setup. I am stuck because as part of the setup it asks me to 'restore from backup via itunes". I dont understand why i need to do this as I thought the ios7 install procedure would restore the phone with it's content.
I tried to restore from backup but it says I cant because there is not enough space on the phone. If I connect the phone to itunes, it shows that the phone has all my content, especially since iphoto launches and I can see all the photos it wants to download to iphoto off the phone.
I am caught in a loop. My phone has it's content, but the startup procedure on the phone will not let me progress until I have restored from backup via itunes. But it cant because the phone has no space!!
The only other option it gives is 'Set up as new phone".
Can anyone help please. Thanks.You should be syncing your contacts with an app on your computer or cloud service (iCloud, Gmail, Yahoo, etc), and not relying on a backup. If you haven't been doing this, start now and then restore your old backup. You will then be able to sync the new contacts back into the phone. However, you will lose all messages, etc newer thant the backup.
Maybe you are looking for
-
How to print Data Model in Report??
Do anyone know how to print Data Model?? Thanks your help. - Frank
-
Hi. I have been having problems with my iphone 4s ios 6.?? heating up alot, draining the battery fast. It goes down to about 20% before half the day is over. I still have 4GB left (from a 64GB iphone) and don't have anything functioning, (other than
-
Fetching data from java system
Hi All I want to fetch the data from Java application into my SAP system how can i fetch that . Thanks and rgards Saurabh Khanna
-
DMC-L1 RAW high ISO and garbage strips on edge
I'm seeing some weird RAW decoding issues on some of my DMC-L1 photos that are shot with a high ISO (800 and over). There is a strip of garbage on the right edge (and sometimes on the left). If I use Adobe's DNG converter I do not get the garbage str
-
Need test automation libraries for QTP 10
I need Test Automation libraries like automation_agent.swc, automation_dmv.swc, automation.swc, qtp.swc , automation_flashflexkit.swc to complile the application. The link (http://www.adobe.com/products/flex/flexdownloads/) in adobe site is not worki