Time Capsule and power failure

The power went out for about 10 seconds during the night. In the morning, all of my machines presented an AirPort Utility window telling me that I had 2 problems: no DNS server (which it said had been resolved), and double NAT. It advised me to switch to bridge mode. I know for a fact that my setup does not have a double NAT problem and that I do not require bridge mode. However, it was early in the morning and I had only had one sip of coffee, so I foolishly went ahead and clicked Continue.
AirPort Utility then took me through a whole bunch of apparently recommended changes, all of which I applied. When I was done, I found that I had turned off the Time Capsule base station's wireless capability, and I had changed the attached disk's security from accounts to password -- and I could no longer access my Time Machine backups.
Fortunately, I'm excessively cautious about keeping records of my settings, and I was able to get everything back to normal after I woke up. I can once again access my Time Machine backups.
But the average user would likely have found this experience completely baffling, and would have lost access to the backups. I'm going to file a bug with Apple suggesting that they improve the user experience in the event of a power failure. As it is now, the dialogs unrealistically expect the user to have a complete understanding (and memory) of the technical details of AirPort utility. My recommendation to users: if you ever encounter this situation, just Quit AirPort Utility and get on with your life.

Double NAT means you are having a router and your Time Capsule both running in gateway mode. Only one can be in gateway mode and the other must be in bridged mode. I would try doing a hard reset and then go from there.

Similar Messages

Time capsule and Power book G4 10.4.11 help

I have an old powerbook G4 running 10.4.11. I recently purchased a new time capsule. I am trying to figure out if it is possible to copy my old iphoto and itunes library to the time capsule. I tried plugging the time capsule into the computer via ethernet but the time capsule doesnt appear on the computer. The G4 also does not have time machine, so i would like to know if there is another way to do this. Any help is greatly appreciated.
thank you.

Welcome to Apple Support Communities
The latest OS X version for PowerPC-based Macs is 10.5.8, so you can't install Mac OS X Snow Leopard.
Instead, check that your Mac can run Mac OS X Leopard > http://support.apple.com/kb/sp517 If so, you can buy Mac OS X Leopard at Amazon.
Then, make a backup of your Mac with Carbon Copy Cloner (there's a version for Tiger) and finally, insert the Leopard DVD and upgrade. After upgrading, open  > Software Update, and install the most recent Leopard version.
After upgrading to Mac OS X Leopard, you won't be able to use Classic applications

Time Capsule Drive login failure and Firmware frustration

Good morning. I've been attempting to troubleshoot my inability to login to my Time Capsule Hard Drive in Windows XP.
I get the "Unknown User, Incorrect Passsword, or login Disabled. Please re-type" and so on (67) error. From what I'm reading, the new firmware might have caused this issue so being a good geek, I read up and got the 5.3.2 Airport Utility and attempted to download the old 7.3.2 firmware version, only to discover that every link that points me to it, takes me to an article with no download location. I have googled the planet and search all over the Apple site to no avail.
Time Capsule and AirPort Base Station (802.11n) Firmware 7.3.2
Every download link takes me to http://support.apple.com/kb/HT1218
Now I might be missing something...this is only about 3 hours of my life I'll never get back, but is there some help out there?
The only other post I've found that describes my exact issue seems to have been mostly ignored.

To be honest, my TC works perfectly with OSX. I have found where the version and clicked it, but to do this thru Windows Airport utility requires me to have the firmware file on my computer somewhere. Apple.com does not allow me to download the file, let alone find it. All in all, a very frustrating firmware update and I'm somewhat disappointed that Apple has chosen to ignore the issue at hand, or at the very least, provide some form of commentary or dialogue indicating they recognize the issue and are working to resolve it.
I appreciate your help tho Bob, and thanks for taking the time to reply.
Jason

Time Capsule and Xfinity Routers

I had been using a Time Capsule for a couple years: first with Comcast, then with ATT Uverse, and then back to Comcast. Last year the Time Capsule drive died so I bought a new 2TB Time Capsule. I have been having a recurring problem with this new Time Capsule where every day (usually between Noon and 4PM) the green light turns auburn, the Time Capsule seems to reset itself for 90 seconds or so, and then goes green again. Sometimes it happens late at night 2amish. This usually happens once per day, which in theory shouldn't be a major problem but when I work at home Noon-4PM is a problem. I never had this problem with my old Time Capsule or if it did the same thing it was resetting very late at night when I was asleep.
I called Apple tech support. They said it was a problem with the wifi on my Xfinity modem conflicting with the Time Capsule and I needed to get Xfinity to turn the Wifi off on the modem, which is a SMCD3GNV model. Xfinity told me that I can just use the button on the modem to turn off Wifi. I did. Same problem with the Time Capsule so I called Apple again. The next time Apple told me to have Comcast disable SSID on my modem and open all ports on the modem. Comcast disabled SSID but to have them talk me through opening all ports required paid customer support, and to be honest, I've not really found their service reps to be that smart. I am still experiencing the same problem with the Time Capsule (every day). I should add that the Wifi light is unlit on the Xfinity modem but when I login to the admin interface via my Web browser, I still see Wifi checked.
So, I have 3 questions:
(1) I saw in another thread that there are problems with the latest Time Capsules. Maybe this is a single user problem. Or maybe it is a larger problem. If it is a larger problem, this Time Capsule is still under warranty. I could return it and just use a WD drive via Time Machine and turn the Wifi back on on the Xfinity for a lot less money. But if this was a single user problem then that leads to (2) and (3)
(2) Do I need to turn off the Wifi in the Xfinity admin Web interface since I still see a green checkmark next to Wifi? The signal name no longer appears when I click on the airport icon at the top of my screen, so I assume that the signal is off, but if I need to turn off in the admin Web browser window, how do I do that?
(3) Is there a way for me to open all ports via the Xfinity admin Web interface? If so, how do I do that?
Thanks.

If you have phone service via the xfinity modem you may be stuck with using it in router mode. It depends how phone service is being handled. Nor do you need to do any port opening to the TC.. the TC MUST be in bridge mode..
I downloaded the manual for the SMC
http://media2.comcast.net/anon.comcastonline2/support/userguides/SMCD3GNV_User_G uide.pdf
but it has no details at all.. if you know where there is a more detailed user manual with full guide to the setup of the router please give me the URL.
In bridge there are no ports being blocked. There is one and only one router in such a newtork, the SMC.
The only reason to open ports in the xfinitiy is because both the xfinitiy and the TC are in router mode.. this is the wrong setup at any time.
If you want to pursue the issue.. then you need to be prepared to do a bit of work on the settings of the TC.. and study the logs to see if you can find where the failure occurs.
But you need to know the issue is not the SMC .. so if the TC is off.. then there are no dropouts???
If that is the case the TC needs to firstly have a full factory reset.
The quick method of factory reset.
Power down the TC.
Hold in reset. and keep holding it in. Be Gentle! It is a tiny surface mount switch with a plastic lever.. Attempting to push it out the other side of the TC will not make the switch turn on better.
(I fix TC and have several reset levers bent over and jammed or broken off).
Power on the TC.. remember with the reset held in.. this needs three arms.. a friend or power switch you can get to with your feet..
Keep holding in reset for about 10sec until the front LED flashes rapidly.
Release reset and wait .. the boot will be slow as it deletes previous setting.. only from router side and pulls out the factory defaults. No files are deleted on the hard disk.. but the name of the TC may change.
Redo the setup with all SMB compatible names.. that means.. short.. 2-20 characters, no spaces and pure alphanumeric.
Use fixed wireless channels.. this is really important to keep the SMC separate from the TC. So fix channels on both device.. is what I would recommend. There are only 3 channels that do not overlap.. 1, 6, 11 at 2.4ghz .. set one device to 1 and the other device to 11.
5ghz is less of a problem and the SMC doesn't use it.
Now using a 5.6 utility you need to keep track of the log in the TC and watch when the drop out occurs.
There is also a wireless check in the utility.
I do recommend you set the DCHP server in the SMC which is handling the whole network, to a very short lease time.. eg 20min.
Give me some screen shots of the setup of the TC as you have it now. Particularly the wireless and network setup.

I recently bought a new iMac as well as a wireless time capsule and have it connected how can I use this external drive as the location to store all my files for iTunes, or is this even possible?

New iMac user here, I recently bought a new iMac and Time capsule and have the whole network up and running now. I have connected another external HD to the time capsule as well and have a total of 3 TB of storage connected wireless to my new iMac. My question is can I use this location as the default location for iTunes? I doubt I am gonna run out of room considering the iMac has 1 TB of storage already, but I'd prefer to keep my movies and music off the Mac to keep it running smoothly. If this is possibly, I'd like to do this with iPhoto as well.

I would advise against placing your iTunes library on a Time Capsule.
The Time Capsule is designed as a backup device and not for wireless streaming of video.
Before you do anything more, can I suggest you put into place a reliable, redundant backup strategy.
Unless you are prepared to risk loss of your iTunes library due to a hard drive failure, I would not put iTunes on the Time Capsule.
Leave your iTunes library on your iMac until such time as your internal drive is full. Backup to Time Capsule using Time Machine and create a clone of your internal iMac HD to your external drive.
That's my 2 cents worth. Others may have a different opinion.

Time Capsule and time machine with third party router

Hi,
This is the first time I use this site.
I have over three years old Mackbook.
APP has expired.
Now I want to know how to set up time capsule in a new environment.
I moved from Australian and Singapore.
I was using Time Capsule and Airport Extreme in Australia.
I have moved to Singapore.
I am using router provided by Singtell(Singapore Telecommunication). I do not have an Airport Extreme anymore. My housemate and I are using wireless internet-sharing. Needless to say that internet provider is SingTell.
Now I would like to know how to use time capsule and time machine with the network created with a router provided by SingTell.
What I did so far is;
Connected the time capsule to the power point.
Orange lamp lit and flashed for a few second and stop. Orange lamp stayed on.
Apple Utility does not recognise Time Capsule.
I prefer to use it wirelessly.
There are only two USB cable ports installed.
One is used to synchronize iPhone.
Other is used for a printer.
but if it is not possible, wired would be OK.
MacBook 13 inch 2.0 GH Late 2006
I hope that someone able to give me an answer for this.
Cheers,
morepubholidays

In this case the apple support people reveal a truly poor understanding.
You must bridge something.. you either bridge the TC.. which 90% of people do.. or you bridge the dsl router.. which some people do manage to do.. You will have to look that up for your modem and check with verizon if they support pppoe authentication.
IMHO just bridge the TC as you were told not to do.. as they are simply wrong about that.
If you already tried this and it didn't work.. try again.. it is the correct approach.
You have no choice. But this time let me suggest you do it using the 5.6 airport utility.. as the apple toyland v6 airport utility is likely half your trouble.
So here is how to get the utility into your computer.
How to load 5.6 into ML.
1. Download 5.6 for Lion.
http://support.apple.com/kb/DL1482
Click to open the dmg but do not attempt to install the pkg.. it won't work anyway.
2. Download and install unpkg.
http://www.timdoug.com/unpkg/
Run unpkg on the desktop.. it is very simple.. drag the AirPortUtility56.pkg file over to unpkg.. and it will create a new directory of the same name on the desktop.. drill down.. applications utilities .. there lo and behold is Airport utility 5.6 .. drag it to your main utilities directory or just run it from current location.
You cannot uninstall 6.1 so don't try.. and you cannot or should not run them both at the same time.. so just ignore the toyland version.. the plastic hammer.. and start using 5.6.. a real tool.
For screen shots see this post.
https://discussions.apple.com/thread/4668746?tstart=0
Then open the manual setup on the 5.6 utility.. go to internet tab. Connection sharing.. off bridged mode.
Select this and update..
Then all your IP addresses will be wrong.. I suspect this is where things are going wrong.. and messing you up.
Once the TC is bridged.. turn off everything and restart.. in correct order.. modem.. TC.. client computers etc. 2min gap between each.

Setting up Air play with new time capsule and newer airport express?

I just recently purchased a new time capsule, and I'd like to use my current generation airport express to stream music from my apple devices. I just was wondering what I had to do in airport utility to set this up? I was also wondering how to transition the network over from the old express to the new time capsule as far software settings go. I really appreciate the help and assistance. Thanks folks. I'm really looking forward to setting up the network for our new iMac.

Your setup is very easy..
This is how I would do it.
Remove the express from the network.. ie just unplug it but do not change anything in it. Keep the configuration as is until the TC is working.
Power off the cable modem.. this is requirement.. at least 20min is usually needed, dependining on your ISP.
Go into the airport utility and setup the TC as router for your network .. it is a simple setup.. but I would do as stated.. all short names, no spaces pure alphanumeric rather than accept Apple's names. That is for TC and wireless.
After 20min power up the cable modem. Once it is running and you have internet access. you can proceed to setup the express to do the airplay. If the internet still doesn't work, power off the cable modem overnight..
Do not lose that express setup so if you absolutely have to, you can at any time substitute it back and have internet again.
So everything is working properly TC in place as full router.. now hard reset the express.. and simply use the airport utility to put it in extend wireless .. or plug in by ethernet if you are going to hard wire it.
The extend wireless setup is all done straight from the existing setup.
Now you can plug your express audio port into your speaker.. and setup the airplay via the itunes.
I will get Bob to give you his way of doing it.. There is no one RIGHT way .. but he can give you more info if you want a particular method.

I've had a new hard drive installed and reloaded all my stuff via time capsule and now can't connect to the internet although it say Airport is connected. How can I fix this problem ?

Just had a new hard drive for my iMac and reloaded all my stuff via time capsule, all works fine apart from Safari which won't connect to internet. Airport is connected but each time Safari comes back saying there is no connection....any help gratefully recieved.

So you have the apple rotuer called a time capsule and you have complete the frist time machine back up? but there is not internet access ?
If so.
Opem airport utiltiy on your Comptuer :
What is the IP ? > if its 169.254.xx.xx > its a self assigned
Try power cycling the Internet source for up to 1 mintue and make sure all the lights turn off.
In Airport Utility Version 5.5.3 / 5.6.1
Gi > Intenret > conncetiong sharing > Is it off bridge mode change it to share a public Ip address
In airport Utility version 6.0/6.1
Edit > network > rotuer mode : Should be DHCP and NAT unless you use PPPoE to conecnt to the internet then this is automatically invoked.

1st Gen Time Capsule and External Hard Drive Issues

I have a 1st generation Time Capsule and have never had any luck connecting an external hard drive (both Western Digital MyBook and Seagate FreeAgent Pro) via an USB hub for an extended period. They will connect for a few hours or up to a day or two before they lose the connection and look up the wi-fi connection (although the internet and connected printer don't seem affected). Thought it might be an issue with the powered hub, but have same issue with both (Belkin and APC). I have read that others have had similar issues.
For laughs, I connected a dinky personal drive (WD My Passpoert 750gb) to the USB hub and it came up instantly and had no issues for the 12+ hours it was connected. Question #1: can I run a portable drive for an extended period of time (weeks, months, years) via USB hub without killing it?
Also, I would like to house my large iTunes and iPhoto libraries to be accessed by 3 different MacBooks. Question #2: is a NAS drive connected directly via ethernet to the TC is the best answer?
I am spoiled by the simplicity of the plug-and-play connectivity of Apple products. Is there a mysterious sequence of procedures that I need to follow to get the Time Capsule to play well with the USB connected HDs?
Thanks in advance for your help.

To answer the general question, a drive that is constantly spinning is both more likely to be damaged and less likely to give issues of access to the USB.. the one fights the other. Feel the small passport drive and see if it is continually spinning.. if so that could account for it maintaining connection.. although according to your testing 12hrs is not long enough to know for sure. Feel the other drives. If they spin down and then when you try to access them, do they spin up? Or is it the spin down time that dictates the time they are available on the network. It may simply be a case of usb connected to a router is not getting the correct spin up info.
IMHO a NAS is the right way to do this.. especially if you have multiple computers accessing it. USB is not a fast connection. Especially hanging off the TC series 1, were not renowned for speed. A NAS is not that expensive now and using a mirrored raid you at least have some protection. Remember to always have the source files in mulitple locations. A NAS can also work as an itunes server, which the TC cannot. And the connection from gigabit ethernet to sata is not made via usb.
As a secondary option.. open your series 1 TC and put in a 2TB hdd.. this is well documented.. larger sizes give trouble but the series one can easily be updated to 2TB.. remember also the power supply in a series one can go at any moment. Get ready for it, plan for it.. one day it will happen.

Extending a network with Time Capsule and AirPort Extreme (via Belkin powerline)

Hello -
I've seen many topics about extending wireless networks here, but none seems to resolve the issue I'm having. I currently have a setup where a DSL cable modem is connected to a Time Capsule and I need to extend this network to another room using an AirPort Extreme.
I live in a very old apartment in Brazil and the walls seem to block the signal from one room to another, hence the need to extend it. Since wireless signal is very weak between rooms, I bought a Belkin powerline AV500 so I could connect both Time Capsule and AirPort using the electrical power at home (just installing a regular Ethernet cable between rooms is not an option).
I started with the basics: configure the Time Capsule + DSL as a standalone network, and it works perfectly within it's range. Then I connected the Belking powerline, plugged a MacBook via Ethernet on the other end and still got very good results (actually better speed than expected). Used it for a while with streaming and other network intensive tasks to make sure it could sustain the connection.
Finally, pluggned the AirPort Extreme on the Belking powerline and this is where the problems started. AirPort Utility 6.3.1 only gives me the option of extending a network wirelessly - it doesn't seem to give me the option of extending it via Etherenet (roaming), which is not good in my case. Luckly I had a copy of AirPort Utility 5.6 which seems to do the job (or I thought so), but it's still not working well.
Although I managed to configure both with the same name, it doesn't seem reliable and some devices (the iPhone 5, for example) are unable to connect and end up with a self-asigned IP address. I'm almost sure I'm doing something wrong on the setup, as I've seen a similar setup working before, so if anyone out there has any clue of what can be done, it will be much appreciated.
Attached the screenshots of both Time Capsule and AirPort Extreme configurations.
Thanks a lot,
-TM
AirPort Exteme:
Time Capsule:

Hello JuliaApple. Welcome to the Apple Discussions!
You have several ways to configure both base stations for what you are trying to do.
The simplest would be to configure the Time Capsule (TC) to "join" (AirPort Utility > Manual Setup > Wireless tab > Wireless Mode = Join a wireless network) your existing 802.11n AirPort Extreme Base Station (AEBSn). In this type of configuration the TC would perform as any other wireless client and not perform as a router. It will; however, still allow for both backups and sharing USB devices attached to it.

Is there any downside to using a reference type library if I use Time Capsule and will do file management only from within Aperture?

Have done a lot of reading to get prepared to convert to Aperture 3 and have this question regarding setting up my library type.
I'm not a professional -just a heavy user hobbyist.
It appears that the major factors in using reference style is to backup the images with Time Capsule and always do moves or deletes from within the Aperture application.
If my architecture matters here's what I have that may be involved in photo management and editing:
iMac (latest 27" high power version with lots of memory)
Internal 2TB HD where the library is stored
External (FireWire) 2TB HD where the images are stored
External (FireWire) 6TB HD backup drive
In the future an iPad for remote work on images (when/if available) and a Mac laptop (for same remote use)
I see major downside issues to letting the library manage my files - such as inaccessibility (or awkward accessibility) to the images for other programs, and performance issues when the library gets large (thousands of images or 100+ gb in size)
The chief complaints I've seen regarding using a reference mode is the broken link issues created if file management is done outside of Aperture (adds, deletes, moves of files) and the inability to use the Vault function for backup.
One feature that I imagine I'd like to have is maximum integration with Final Cut Pro X and that's one area I haven't seen much on and would be interested to hear about if that integration is affected with the choice of managed vs referenced library types. (I like to produce film clips that are combinations of pics and video and want to be set up so that is done in the easiest fashion when working in FCP X)
I'm sure I've not seen all sides of this issue and would like to see some discussion around this question.
Thanks to everyone contributing!
Craig

Goody, Goody, you hit a few of my favorite subjects! Herewith some comments, with the usual caveats - true to the best of my knowledge and experience, others may have different results, YMMV, and I could be wrong.
I run Aperture on two machines:
-- 2007 Mac Pro with 2x2.66 GHz Xeon, 21 GB of RAM, a 5770 GPU, and multiple HD. I have about 11,000 images, taking up 150 GB. (Many are 100 MB TIFF, scanned slides)
-- 2006 Mac Book Pro with 1 2.0 GHz Core Duo, 2 GB of RAM and a 240 GB SSD.
Two very different machines.
-- Aperture Libraries are all the same - Managed or Referenced. If Managed, then the Master image files are inside the Package, if Referenced, they are outside, and you can have any combination you want. Managed is easier, but Referenced is not hard if you are the least bit careful.
-- While the sheer size of an Aperture Library is not a big issue, the location on disk of the different components can have a tremendous impact on performance.
-- Solid State Drives (SSD) read and write faster than regular Hard Disks (HD) and, what is more important, empty HD read and write much faster than full HD.
-- Aperture speed requires a combination of RAM, CPU, graphics processing unit (GPU) speed, and disk speed. The more RAM you have, the less paging you will see. With enough RAM, the next bottle neck is CPU (speed and cores) and GPU speed. But even then you will still have to fetch an image (longer if you pull the full resolution Master, read and rewrite the Version file, and update the Preview and Thumbs.
So what works?
-- RAM, RAM, and more RAM. 4 GB will work, but you will page a bit. 8 GB is much faster. On my old MacPro the sweet spot was about 16 GB of RAM.
-- Keep your Library on your fastest (usually internal) drive. Keep that disk as unloaded as possible. How do you keep it unloaded? Either buy BIG, 1 TB+ or move your Masters off onto another disk. The good news here is that as Master files are written only once and never rewritten, speed of this disk, as opposed to the disk that holds the Library, is not important. There is a one second pause as the Master is read into memory and, if you have enough RAM, that is it - the Master will never be paged out. If, on the other hand, you do not have enough RAM, and you do a lot of adjusting at full resolution, then the speed of the disk that holds your Masters will become very important due to paging.
-- I found that I picked up a tiny bit of speed by keeping the Masters on a dedicated disk. Thus, in your configuration, if you can dedicate that 2 TB FW HD to your Masters, you should see very nice performance.
Final notes on backups and archives:
-- One conventional wisdom is that you should make an archive copy of every image file before or as you load them into your system. (Aperture in this case.) This archive is then never touched or deleted.
-- An alternative approach is that you do not keep such an archive, but only the images that you have in your Aperture Library. And when you delete from the Library, you no longer keep a copy anywhere.
I do the following:
-- Card to Aperture. Card is then kept at least 24 hours until all of my backups have run. (I use three - Time Machine, Clone, and off site.)
-- I do not keep archive copies. If I decide to delete a file, my only recourse is to recover it from Time Machine during the six month cycle of my Time Machine backups. Thereafter, it is lost.
There are merits to both approaches.
Hope this is clear, correct, and responsive to your needs.
DiploStrat

Please Help - Time Capsule and External hard drive Issues

Recently, I switched from Comcast to AT&T uverse as my internet provider and I started experiencing problems.
(1) I have a 4th generation Apple Time Capsule which I am using as my router.
(2) Connected to the Apple Time Capsule - USB - is an external hard drive (not for backup with Time Machine.)
(3) I have a 2011 Macbook pro which I use to access my file on my time capsule and external hard drive.
(4) I had been using my AT&T portable Hotspot from my cell phone to get internet access on my MacBook pro from remote locations to gain access to my external hard drive which is attached to the time capsule.
(5) On August 2, 2014, I switched from Comcast to AT&T and had the AT&T turn off the router function. (I have been using the router from my apple time capsule)
(6) Under Network I switched to bridge mode.
(7) And since August 2, 2014 my time capsule has not been backup.
THE PROBLEM - I need to be able to use the hotspot function from my cell phone to gain access on the external hard drive using my MacBook Pro which I was able to do before. Now it is showing time capsule under finder but unable to connect.
Do I need to reset my Time Capsule since I have a new service provider. Everything else works fine - meaning able to get internet signal but unable to access my external hard drive and backup my time capsule. Please HELP.

(5) On August 2, 2014, I switched from Comcast to AT&T and had the AT&T turn off the router function. (I have been using the router from my apple time capsule)
(6) Under Network I switched to bridge mode.
(7) And since August 2, 2014 my time capsule has not been backup.
If you got ATT to turn off router function in their modem..
Then 6. is wrong.. You cannot have the Network switched to bridge mode..
You must have it set to dhcp and nat.
That is also why you cannot backup.. the TC is off the network.
Please change back to router mode in the TC.
Ensure the internet tab shows dhcp and you create a wireless network.
Then power down the TC... power down the ATT modem.. wait about 20min (you can try 5min.. but it might not be long enough).
Power up the ATT modem.. wait 2min for things to flash lights in de right blinkin order.. then start the TC.
Open the airport utility and make sure your TC captured the public IP and is now working as the router.
That should fix that end of it.. the hotspot end??
Tell us what happens.

About time capsule and external hard disk

I have got rMBP. I also have got time capsule. External WD hard disk is connected to time capsule.
I have got 3 users in my rMBP:
(1) Admin : Administrator
(2) User A : I normally do all my work from this user.
(3) User B: I recently added this new user.
Here, using Finder tabs, User A can see time capsule and External WD hard disk. But, Admin and User B cannot. I also want User B to have the ability to see WD hard disk (and time capsule). For User B and Admin, time capsule does show up, but it shows as not connected. How can I provide User B the ability to see External WD hard disk (since User B needs to store large different files there)? Any permission issue on hard disk?
(Amazingly backup does take place automatically even if I am connected as User B or Admin).
I will appreciate your feedback. Thanks.

Emma1609 wrote:
Hi,
hi emma, and welcome to discussions
Once the external HD is turned on my Time Capsule is not longer recognized. I can't connect to Time Capsule and make any backups. It is also no longer appearing in the Airport settings.
you could try a power cycle on your devices. turn off modem, TC, and HD for, say, 10 minutes. turn the modem back on for 2 minutes, followed by the HD, followed by the TC.
then go airport utility > manual setup > disks. see if your HD is showing beneath the TC

Time Capsule and external Hard Disc

Hi,
I have a problem with my Time Capsule (1 TB) and External Hard Disc (1 TB). The external HD is connected via USB. The idea is to have use the device as a shared HD in my network. First it worked perfect. After upgrading to Snow Leopard i have following problem.
Once the external HD is turned on my Time Capsule is not longer recognized. I can't connect to Time Capsule and make any backups. It is also no longer appearing in the Airport settings.
Can anybody help?
Thank you.

Emma1609 wrote:
Hi,
hi emma, and welcome to discussions
Once the external HD is turned on my Time Capsule is not longer recognized. I can't connect to Time Capsule and make any backups. It is also no longer appearing in the Airport settings.
you could try a power cycle on your devices. turn off modem, TC, and HD for, say, 10 minutes. turn the modem back on for 2 minutes, followed by the HD, followed by the TC.
then go airport utility > manual setup > disks. see if your HD is showing beneath the TC

Time Capsule and external 2 tb drive

I am trying to connect a 2 tb seagate free agent desk external drive for mac to my time capsule through the USB port. I would like to have additional memory available for the three macs on the home network. Everything works fine for 15 mins or so and then the drive and the time capsule seem to hang. I can no longer see the external dive or connect to the time capsule. I have to restart the time capsule and the drive. (the network stays connected however).
I talked to apple support they tell me that they only support the time capsule not what is connected to it. Seagate says that they only support direct connection to the Mac pc not a network device......any help would be greatly apreciated.

Hi, and welcome to the forums.
Be sure the drive is formatted right (it sounds like it probably is, but double-check it). It's usually best to completely erase and reformat an external, to get rid of the often-problematic software that comes with them.
That drive has it's own power supply, doesn't it? It should work without a powered USB hub, but that's a possibility.
WD's don't have the best reputation here; among other things, some of them have a built-in sleep or "spin down" mode that doesn't always wake or spin back up properly. We see this mostly when they're attached directly, but it's quite possible you're having the same problem.
You might want to try using the drive temporarily while connected directly to your Mac; if the problem persists, then it's something to do with the drive's hardware or firmware.
Also check WD's site for any driver or firmware updates for it.

Time Capsule and power failure

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