Time capsule not creating folders

I setup time capsule with a external hard drive connected directly to my iMac and it created a backup folder with dated backup sub-folders.  When I moved the drive to my AirPort Extreme router, I was able to get Time Capsule working but it now does not back up to the folders.  I also setup Time Capsule to back up my MacBook and it does the same thing.  No folders, only a "sparse bundle" file.  How do I get it working like it did when it was connected directly?

You cannot.. Time Machine works differently on local and network drives.. see Pondini for the difference in operation.
http://pondini.org/TM/Works.html

Similar Messages

  • Time Capsule not excluding folders

    All of a sudden, my Time Capsule doesn't exclude the folders I tell to do so from backup. I have this huge folder I just prefer not to copy to Time Capsule, and even though I have selected it to exclude it, then, in the end, system doesn't listen to me and begins copying everything, including that folder. Why is that? How can I fix this? Thank you all.

    Are you sure you followed the instructions completely? 
    Has it completed the backup?  If so, use one of the apps in #A2 of Time Machine - Troubleshooting to see exactly what's getting backed-up.
    If not, or if Time Machine is trying to back up everything, see #D7 there.
    Message was edited by: Pondini -- a typo:  it should be #D7, not #B7.

  • Do you have to disable your Wifi on your existing Reuter if using time capsule to Create a new network

    Does one need to disable the wifi on ones reuter if using a time capsule to create a new network what happens if you don't and what are the benefits of doing so

    No but you may experience a bag of hurt from cross channel interference. You may have to reset the Subset Mask of one of the routers along with separating the broadcast channels.
    Further if you then have one device a PC perhaps on one network and your Mac on another you may not be able to share files/ITunes etc.... with any ease.
    So switching off the Wifi on the router/modem and hanging an Ethernet cable to the Time Capsule and setting that up as your WiFi router distributing the IP addresses over DHCP really is the least problematical approach.
    IF you have cable Internet with a decoder with Ethernet output ditch your old router completely !

  • Airport time capsule not found error message

    HI,
    My time capsule is blinking orange.
    I open aiport, sometimes airport finds the TC, sometimes not.
    When not, get message:
    "airport time capsule not found"
    When TC is found, aiport utitily shows an error with the extended network I am setting up. I press 'edit', the settings all seem good. Re-type passwords etc and update.
    The problem remains.
    I have updated the firmware. An apple shop near me has reset TC using the recessed button on back of TC, and then I have re-configured at home.
    BTW, TC was working fine in my old house with same laptop, so prob not simply a basic user issue...
    4 other devices on my wifi network all have reliable connection, visitors' phones and laptops too, so shouln't be a wifi netowrk issue, ie network outside TC.
    Any thoughts out there?
    HOpe so!
    mana

    yes, running airport 6.1, OS 10.7.5
    OK.. I failed to ask enough questions.. I think your comment it all used to work threw me.
    1. You are trying to extend wireless network of what router. This will only work with another Apple router.. the way apple built it is in the family only. So please spell out what is the primary router??
    If you did have it working to extend the wireless of a non-apple router in your previous house I simply don't know how.. according to Apple it isn't possible. You can use WDS.. that is slow and reduces everything to G wireless.. that is the only way.
    2. When you say in the first post..
    4 other devices on my wifi network all have reliable connection, visitors' phones and laptops too, so shouln't be a wifi netowrk issue, ie network outside TC.
    I presume if you turn off the TC, these devices still have wireless network because they are connected to the primary router.. not the TC.. again my bad reading.. I assumed they are connected to the TC.
    So please spell out the whole network..
    Broadband modem.. type, model, make.
    Main router.. type model make
    Any other network devices.
    And how was it setup in your old place and how is it different now.

  • Time Capsule Not Seen By Disk Utility, Not On Desktop

    My 1T TC works like a champ and backs up as expected. Can TC be used as an ordinary external HD in addition to being the location of TM back ups. The TC does not appear on my desktop and is not discovered by Disk Utility.

    Rocky,
    Be very careful with the xxxxxx.sparsebundle file. That is an image of all of your Time Machine backups. Leave it alone unless you want to delete all of your backups.
    If you do want to delete your Time Machine backups, use the gear icon just above the xxxxx.sparsebundle file. Click the .sparsebundle file to highlight it and select Move to Trash. This is only safe way to do this.
    There is also an alternate way to delete your backups and wipe the Time Capsule clean if that is what you want to do. Open AirPort Utility, select Manual Setup, click on the Disks icon, then click on the Disks tab just below that and select Erase. This is probably the better option if you want to start over with a clean disk.
    Now, if you want to create a folder or folders on the Time Capsule to move files into, use that same gear shaped icon in the preceding paragraph and select New Folder. Once you see the folder, you can rename it as needed. Create more folders in the same way. You can drag files into the folder from the desktop.
    I haven't tried any kind of automated backups into the folders and don't know if this might be possible.
    If you add folders and keep your Time Machine backups, Time Machine will leave the folders alone even if the TC is full and deleting old backups to make room for new Time Machine backups.
    Hope this helps. Just be careful and you will be fine.

  • Time Capsule Not Recognized by PC

    I've replaced my old router with a new Time Capsule (TC).  The router is connected to a Motorola SB6120 cable modem for internet access via my cable TV company.  Set up of the TC seemed to go smoothly, the network still has the same SSID and WEP security code as it did before, picked up automagically from the old router during the set up.  My wireless devices are a Macbook Pro (that I used to do the setup), an iMac, an iPad2, two iPhone4s (plural iPhones, not to be confused with the new iPhone4S), an HP Photosmart Premium All-in-One printer, and the problem - a Dell Inspiron N5010 PC running Windows 7 Home Premium SP1.
    After completing the set up I had to re-enter the WEP security code on each Apple device and the printer when they first tried to connect to the network, even though the code had not changed, but other than that one-time minor inconvenience they all connect fine.*
    The problem is with the Dell PC.  It can 'see' the network - the SSID shows in the list of available networks - and it sees excellent signal strength, but it connects with only "Limited Access".  Neither disconnecting from the network and reconnecting, nor disabling and re-enabling the network card, changes that.  Initially, running the Network Troubleshooting routine produced the following result:
    - The 1st (and only) stopping point was a request to confirm the WEP security code.  The code shown was correct, but I re-entered it and continued.
    - The troubleshooting routine then went through a series of other checks without stopping for user input or confirmation.
    - The troubleshooting routine ended by showing 2 Problems Found:
    1) the security code confirmation
    2) 'IP problem' (not the exact wording, but something about an IP address problem).
    After doing some research on the internet, I downloaded and installed Airport Utility on the Dell PC and tried to run it.  On launching Airport Utility I got this message on the screen, "Unable to find any Airport wireless device".
    Again I tried to run the Windows Network Troubleshooting routine.  Again the 1st item is to confirm the WEP security code after which the routine runs to completion without stopping.  Now there are 2 different problems found:
    1) Problem with wireless adapter of access point - Detected - triangle with ! inside
    2) Windows cannot connect to [SSID network name] - Fixed - circle with checkmark inside
    Any suggestions for what might be going on?  What hardware or settings I ought to check and report back on?
    Thanks in advance for and suggestions anyone can offer.
    * Aside: my iMac shows that the network security type is WPA2, not WEP, but it connects just fine anyway!

    Thanks again for your suggestions and instructions, now wish me luck!
    Yes, I do!!
    Never mind - Google is my friend!
    Sure is.
    2. how do I determine which of the two networks to use?
    Easy.. pick the best one. ie best signal strength and speed. 5ghz is better speed and poor range. 2.4ghz the opposite. At any point pick the best. Best signal / speed. Close to the router, it will be 5ghz.. further away 2.4ghz will be better. Try both.. it is a 10sec effort.
    The reason to do this manually is the TC is designed to swap channels automatically when there is interference.. It is also so the client on the computer (mac only) will auto swap between 2.4ghz and 5ghz for whichever is faster. So you have auto channels on top of auto band.. and even the Mac gets confused .. the PC has no idea.
    3. What channel should I set for the 5 ghz network?  (If I recall correctly, the TC is presently using channel 6 - does that apply to both networks?)
    No.. 2.4ghz uses channels 1-11 in USA.. 1-13 in Europe Australia..
    There are 3 non-overlapping channels, 1, 6, 11.. pick one and try it. Better still on the PC download the application inssider.. and you will see which channels are in use.. usually all of them if you live in a city in USA or moderately weathly country. Pick the channel with the lowest signal and use that. Since only those three channels are non-overlapping picking channel 9 for instance because nobody is using it, is pointless. Wireless on both channel 6 and channel 11 will then interfere with it. Use the lowest signal channel, out of the three, 1, 6, 11. (13 in Europe 14 in Japan).
    5ghz has a large range of channels, beginning from 36 up to 151 (at least in Australia) .. your country if different will vary. Use the lower channels if possible.. but there is not much interference yet on 5ghz. Usually you can just use 40 which meets lower end equipment. eg early versions of the AEBS and TC do not offer a large range of channels.
    4. Can I leave the security as WEP until I get everything working?  I understand that WPA2 is better
    WEP is equal to a strong door on a tent.. it is next to useless. It keeps out people who are not trying to get in. And offers 1min of difficulty to the guy with the knife. Use no security to do setup.. then use WPA2.. if something doesn't work with wpa2 you can use wpa at a pinch. Throw away any item not compliant with at least WPA. WEP is not a rated security for N wireless.. it could well not work or fall back to G wireless. So for testing just turn off security.. when it is working jump straight to wpa2.
    5. Why turn on the Guest account?  I don't see that it's used in the subsequent steps.
    If you ever want to write to or read the hard disk from PC.. you will have issues with security on Windows not matching the TC.. You do not need to use guest account (this is hard disk access not wireless btw).. if you never want to use hard disk. I added it for completeness. You can also fight your way through the difference in security between a Mac and a PC with win7 in particular.. loads of fun. If the disk is going to be on a private network and the TC has to be really, then use guest network. If anyone wants to break in it is no more difficult than holding down the reset for 1sec and it will reset all the passwords. So what more security do you need. Guest is fine.
    6. Will do.  I do have a workgroup specified on the 3 computers, but it's one that I created and it's not named <WORKGROUP>
    SMB uses workgroup name.. what name you use is irrelevant.. again this is for hard disk access. If you just want internet it is not necessary to worry about. Put into the workgroup name the name of YOUR workgroup. But it makes it appear in the windows networking as a network drive and that can be helpful.
    Somewhere on the Dell PC I've seen that both ipv6 and ipv4 show as not used, don't recall where I saw it though, and there did not appear to be any way to change it.
    You have internet connection it MUST use TCP/IP which has to be either ipv4 or ipv6 or both. That is how the internet works.. you cannot have neither. You change the settings in TCP/IP properties box associated with the wireless card.. go to device manager and the wireless device. Click on it and go to properties.. see TCP/IP and go the advanced.
    You need to learn to use the networking tools. 
    The key tool is ping.. that allows you to see if a device is available and responding on the network.
    Command window is same as terminal on the Mac.. (well near enough). You do low level commands.. both will do ping.
    You can also get all the settings in the network.
    Simple one is ipconfig in windows.. ifconfig in the mac.. that will show the IP address of all the network clients. In windows there is a full description if you do ipconfig /all
    These commands are very important to use and learn about.

  • Using airport time capsule to create an internet connected network from pre existing wifi network

    i bought an airport time capsule for college. I bought it to create a network for my dorm room so that I could take the pre existing wifi from the school and make my own mini network that I can hook my other stuff up to. Problem is that I don't have an ethernet hook up in my room so the network would have to be created from a wifi network rather that a ethernet hook up. Is this still possible? Alternate suggestions? I am afraid of either the college network blocking users from communication with other devices via the wifi, or the fact that my printer would be on a huge network for all to screw with.

    Is this still possible?
    NO, it won't work. Apple only works with apple.
    Alternate suggestions?
    I am sure your college has rules about not running your own wifi networks.. but anyway.. that is up to you.. the Apple TC cannot turn off 2.4ghz which would be handy.. so the only way to do this following the rules is ethernet. You can run a full network standalone on ethernet. And still use wireless for internet.
    If you want to use wireless standalone this is also possible but you need to connect a second wifi USB dongle your Mac so you can have two networks at once.. You can use an express to connect to the college wireless and bridge that to the TC by ethernet.. then use the TC to create your own network.. since you cannot turn off 2.4ghz I guess how long the College IT people take to track you down should be hours. If you could just use 5ghz it would probably be ok.

  • Time Capsule not on same network?

    I've been backing up to a 2TB Time Capsule using Time Machine for months now. Had to get a new router, and went with a dual-band Netgear (N750). I've set up both my Macbook Pro and the Time Capsule to use the 5GHz band, and confirmed both are on it. However, my backups seem to keep failing even after the progress indicates several GB have been backed up. I receive two messages each time:
    "Another device on the network is using your computer's IP address (192.168.1.4). Try connecting again later. If you continue to have problems, change the IP address of this computer or the IP address of the other device. Contact..."
    "Time Machine couldn't complete the backup due to a network problem. Make sure your computer and the backup disk are on the same network, and that the backup disk is turned on. Then try again to back up."
    This is all very funky and a little new to me. It's my first dual band router. I set up both a 2.4GHz and 5GHz private and guest network, using WPA2-PSK [AES]. I've made sure that both my Macbook and the Time Capsule are using the 5GHz private network. I first started off with my Time Capsule using it's same static IP (192.168.1.42), and have tried it in DHCP mode in case static IPs were the problem. I also tried giving my Macbook Pro a static IP, but it didn't seem happy with that. So, from what I can tell, I've got everything set up correctly. Except for the fact that it consistently fails to backup since I switched routers.
    Any suggestions?
    Thanks!

    As far as I know, the TC is not in either router or bridge mode, it's just another device on the network. There's a "Wireless Mode" option within the Airport Utility that I have set to "Join a wireless network." That sounded like it'd just be on the same network as the other devices. I figured "Create a wireless network" would be TC as WAP, and "Extend a wireless network" would be TC as a bridge.
    The MBP and all other devices also get their IPs from the Netgear router. I'd double-checked the settings. I have basically two different networks "Network" and "Network5" ... mainly because it looked like that's how the Netgear was set up to operate and I thought it better to avoid confusion. I thought it may help me to make sure I'm using the right connection for the devices that can see the 5GHz to avoid interference. I've got an Apple TV and a Sony Bravia with Internet apps on the same network, as well as iPads and iPhones. Both the MBP and the TC are on the 5GHz network, which is set to use channel 153. The Netgear router is set to auto for the channel of the 2.4GHz network.
    I did try to set up the MBP with a static IP, but couldn't get a valid network connection at that time. Thought I had it using the same subnet and gateway information as the TC, but maybe not.
    Presently Time Machine says it's backed up 23.74GB of 43.1GB. I'll have to see if this one completes.
    Thanks!

  • Yosemite and Time capsule not working?

    I just started using Yosemite on my mac book pro laptop and my mac desktop. Time machine has been fine on my desktop with my external drive which is plugged into the computer. I had no problem with new backups. But, I can't get time machine to work with my laptop and time capsule. I have another external cloud drive as well, and it will not work with that one now either. First, I can no longer just open up my backups from the folders in the finder like I used to be able to. instead all I see is a disk image with my back up and when I click on it I can not open it and get an error message (see below). Also, it will not back up at all, it give me the other error message in this picture. What is going on here? I am so frustrated. I may just have to go to the genius bar but this is so frustrating.
    I also can't even access my back ups now from before even if I go in through the finder window and select the hard drive the back up do to go very far back. Only a few days. I am worried that somehow all of my backups are gone but am hoping that is not the case. It all worked fine before I installed Yosemite. I would appreciate any help or guidance.
    For the first image, if I try to back up to time capsule I get the exact same message except it says could not back up to the name of my time capsule drive.

    A third-party NAS is unsuitable for use with Time Machine, especially if it's your only backup. I know this isn't what you want to hear. I know that Time Machine accepts the NAS as a backup destination. I know that the manufacturer says the device will work with Time Machine, and I also know that it usually seems to work. Except when you try to restore, and find that you can't.
    Apple has published a specification for network devices that work with Time Machine. None of the third-party NAS vendors, as far as I know, meets that specification. They all use the incomplete, obsolete Netatalk implementation of Apple Filing Protocol.
    If you want network backup, use as the destination either an Apple Time Capsule or an external storage device connected to another Mac or to an 802.11ac AirPort base station. Only the 802.11ac base stations support Time Machine, not any older model.
    Otherwise, don't use Time Machine at all. There are other ways to back up, though none of them is anywhere near as efficient or as well integrated with OS X. I don't have a specific recommendation.
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  • Can't change permission on Time Capsule files and folders

    I am using my Time Capsule as a storage device that everyone on my network can access, and I also have a fairly small (~5000 songs) iTunes Library as well. This was all working fine, until I decided to try to get a second computer, beside my MacBook Pro (8,1) to connect to the iTunes Library. Suddenly strange things started happening, like the network dropping at seemingly completely random times, certain people being kicked of the network, etc. So then I thought "well maybe its because of the iTunes Library." So I did a 'Get Info' to the Library folder, named iTunes Library, and it showed this:
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    EDIT: Sorry for the low-res images, Apple seems to have done something to them

    Verify volume failed with error Could not unmount disk (-10000)
    That could happen if there is another process that is presently accessing the volume.  I don't think it related to the volume having data corruption.  The fact that is it a "server" may be relevant.
    In the time that you have had this problem, has it been shut down and restarted? 
    You can also try restarting it with the Shift key held down.  That should do a Safe Mode startup, if an Xserve acts like a regular Mac.
    http://support.apple.com/kb/HT1564
    http://support.apple.com/kb/HT1455
    The Safe Boot will do some maintenance and tests during startup, and start up with only essential proceses running.  Try accessing that folder now.  If you can access it, you should probably save it off on another volume, such as an external drive, so that you have a current backup.
    Try running Repair Disk Permissions and Verify Disk again in Disk Utility.  Repair Disk Permissions will probably give you a lot of messages; they are usually just "informational" so don't be concerned.  However, if Verify Disk reports an error, that is a serious problem that needs to be addressed.
    Edit:  If the volume being tested is NOT the startup disk, then Repair Disk Permissions will be disabled.  It only applies when there is a system installed on that volume.

  • Lightroom 3 not creating folders in Library module

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    Ah, well, that makes sense.  If you are "adding" them, then the images themselves are merely being referenced, and LR will not create new folders for them, but use the folders you already have them in.  So in order for them to be in the correct format, you'd have to have them in the correct location you want them referenced as.
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  • LR 5.7.1 will not create folders on a network connected Drobo.

    LR 5.7.1 on IMac2 (OS 10.9.5) will not create a folder an a Drobo that is USB connected to IMac1 (OS 10.10.2).  The two IMacs are ethernet connected through a router.  When attempting to create a folder on the Drobo from LR on IMac2 an error message from LR is displayed: "Could not complete the folder move. The folder named “2014” could not be created." A folder cannot be uniquely created from LR on the Drobo.  Folders can be created on the Drobo from the desktop of IMac2,  image files can be moved between already created folders on the Drobo and new images can be added to existing folders.  Read and Write permissions are set for all users on both iMacs.  Looking for some help on figuring this out.

    Have you successfully Signed Out and back in to CC (or do you still have an error message on CC)?
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  • 2 TB Time Capsule Not Letting Windows 7 Prof Backup With Connection Sharing Off(Bridge Mode)

    Hello Everyone,
         I've been struggling with this and I am completely puzzled, I have a 2 TB Time Capsule that has the connection sharing: Off(Bridge Mode) and I am unable to backup my Windows 7 Professional Desktop to the Time Capsule.  So far I am able to map and access the Data file inside the Time Capsule
    in My Computer on the PC after installing Airport Utility version 5.5.3.  However, I see 2 errors when trying to perform a backup:
    Error 1)  When I try to do a regular back up using the Backup and Restore Utility, I get an error stating:
    Error Code: 0x81000031  The last backup did not complete successfully
    Error 2) When I try to create a system image :
    A backup cannot be done to a remote shared folder which is not hosted on a volume formatted with NTFS. 
    Error Code:  0x807800B0
         What's weird about all this is other then having the backup inside my Windows 7 Proffesional home PC configured the exact same way, and back up
    on my Linux and XP and Windows 7 Proffesional boxes with no issues, the only change in menu that is different on that Windows machine is that under the Internet Tab under the Airport Utility, Connection Sharing is set to:
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         I've read some post online and microsoft is saying that the error is generated because the Time Capsule is not in NTFS format.  However, my time
    capsule at home is a FAT32 just like the 2TB one here that is giving me all this grief.  Any help on this is greatly appreciated.
    Best Regards,
    Nevins Duret

    mocanuj wrote:
    Hello,
    Please read this article. So far as I've read the approach the author takes might make your task easier.
    http://howto.cnet.com/8301-11310_39-57401784-285/the-best-ways-to-format-an-exte rnal-drive-for-windows-and-mac/
    Some of the article is wrong.. so be careful.. HFSexplorer AFAIK cannot write.. only read HFS+.
    It is also irrelevant to the TC.. what the Mac can read and what the TC can read are two different things.. also storage on network drive is handled by SMB.. file format is actually irrelevant. For disks directly plugged into a computer.. buy two.. one for the Mac and one for the PC.. use each in native format. Share files the right way.. via network.

  • Time Capsule not working with itunes

    Hi, was really excited to get my time capsule in the mail the other day...
    My vision: to use it as an extra hard drive for my MAC laptop and my wife's vista laptop to access. To play all our music through a consolidated itunes library on the time capsule.
    Problem: As soon as I try to add the songs on my TC to itunes, my itunes freezes up. I tried adding 1 song at a time (i have thousands) and it took 60 seconds to finally add 1 song. Its almost as though its taking forever to access the drive.
    Is my goal possible? I watched a movie off of my TC without a problem (not using itunes). Windows media player can play the songs off the TC. I am not sure why itunes will not let me add these mp3s.
    Any suggestions? (I have tried both letting itunes organize my folders and not, same difference--the colored circle appears for hours if I add a folder with >10 songs)

    Oh and here it is, on this page, Section D, #1:
    "Section D.  OTHER  PROBLEMS  RUNNING  BACKUPS
    D1.  Stuck in "Calculating changes" or "Preparing""
    and then the Apple supporting doc, as well:
    http://support.apple.com/kb/TS1516
    Fabulous. Thank you.

  • Time capsule not working - fixing hdd with disk utility

    My time capsule stopped backing up today.  It couldn't connect to the airport disk.  So I opened up the Time Capsule and connected the HDD to my laptop hoping that running disk utility would find some simple error and fix it.  After running the verify disk utility gave me the following message -
    At this point I'm definitely beyond my knowledge of what to do ... should I create an EFI partition?  But, it says its for boot disks and RAIDs, neither of which applies to the Time Capsule/Airport Disk ... I think.
    Any hardware guys out there that can advise me what are my next steps?  Please write with the assumption I'm new to Apples and computers in general.
    DCRican

    should I create an EFI partition?
    No, it will lead to errors in the Time Capsule if you modify its disk in any way.. do not touch the disk.. This is not an error btw.. which you did realise.. the disk is not mean't to have EFI because the TC boots from Flash not EFI.
    I am a bit surprised your immediate reaction to a failure to link to the TC you assumed disk errors and then went to this extraordinary method to test it.
    We do recommend a disk pull as a last resort to recover files.. or the disk is dead.. not this error.
    My time capsule stopped backing up today.  It couldn't connect to the airport disk.
    I think you mean Time Machine. (backup software on your computer.. not related to Time Capsule other than as a target for the backup).
    This is a software problem in the computer and has nothing to do with the Time Capsule.. (hardware)
    It looks like you're on Yosemite.. poor blighter.. !!
    It is about Apple's worst release at least for network.. just read the discussions .. many many people have issues...
    When you hit a problem like this.. first google.. then ask on the discussion forum.. please don't start pulling your hardware apart.
    There is no real known fix yet..
    There are things to try.. but nothing so far is proving infallible which means we haven't really hit the main cause..
    Start with a full factory reset.
    Factory reset universal
    Power off the TC.. ie pull the power cord or power off at the wall.. wait 10sec.. hold in the reset button.. be gentle.. power on again still holding in reset.. and keep holding it in for another 10sec. You may need some help as it is hard to both hold in reset and apply power. It will show success by rapidly blinking the front led. Release the reset.. and wait a couple of min for the TC to reset and come back with factory settings. If the front LED doesn’t blink rapidly you missed it and simply try again. The reset is fairly fragile in these.. press it so you feel it just click and no more.. I have seen people bend the lever or even break it. I use a toothpick as tool.
    N.B. None of your files on the hard disk of the TC are deleted.. this simply clears out the router settings of the TC.
    Then in airport utility setup the TC with short names.. no spaces and pure alphanumeric names (and passwords but 8-20 characters).
    Good names.. TCgen4 name of the TC. TCwifi as wireless name.
    If you then have issues.. please first of all make sure you can mount the TC disk in finder.. ie click TCgen4 in the left pane of finder and the disk appears on the right. Access the disk.
    If that fails.. post again and we can go the next step.

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