Touch screen on my iphone 4 is frozen and unresponsive can anyone help me. i`ve tried turning it off and on but no change at all
touch screen on my iphone 4 is frozen and unresponsive can anyone help me. i`ve tried turning it off and on but no change at all
Basics from the manual are restart, reset, restore.
Try all of these.
iPhone User Guide (For iOS 4.2 and 4.3 Software)
Similar Messages
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I Got an iPad air 2 yesterday and had no problems downloading apps. The pad has been synced to my phone. Today I am unable to download apps on either devise Tried logging out of iTunes on both but now can not connect to iTunes and do not receive an error code.
Thank goodness it's not just me. I also have tried everything from previous forums and nothing works. I logged out and cannot log back in. Even changed password to no avail. How can we find out if this is an Apple problem.
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My iPhone's wifi is grey and won't allow me to slide it into the on position. What do I need to try?
Try This...
Close All Open Apps... Sign Out of your Account... Perform a Reset... Try again...
Reset ( No Data will be Lost )
Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
http://support.apple.com/kb/ht1430
If no joy...
Reset all settings
Settings > General > Reset > Reset all Settings.
This will return all iDevice settings to factory defaults... you will not lose any data.... But you will have to re-enter all of the device settings -
my iphone 4 screen has gone blank and its still on it vibrates when i put it on charge ive tried turning it off and the screen is still not showing anything please help
Hi Ellen,
Welcome to Apple Support Communities.
It sounds like your iPhone 4 has a dim or blank black screen but responds to some commands like enabling vibrate. I understand this may be a frustrating situation, but the troubleshooting suggestions in the article below will help you solve the issue.
Get help with the screen on your iPhone, iPad, or iPod touch - Apple Support
If your screen is too dim, too bright, or you see only faint images
Try to adjust the brightness. If the screen doesn’t respond when you adjust the brightness, open several apps to make sure it’s not an issue with only one app.
If you have a screen protector, try removing it. Try removing your case if it includes a screen protector.
If you see the issue in multiple apps, restart your device.
If restarting doesn’t fix the issue, restore your device.
If you still see the issue after you restore, contact Apple Support.
Take care,
-Jason -
hi my ipod touch has jammed in the middle of nowhere i tried turning it off and it is now stukk it wont do how would i get it repaired
- First try resetting the iPod:
Reset iPod touch: Press and hold the On/Off Sleep/Wake button and the Home
button at the same time for at least ten seconds, until the Apple logo appears.
- Connect an iPod to a computer and see if iTunes sees the iPod. If it does, restore the iPod. If you are connected to the syncing computer restore from backup. Otherwise you will hve to restore to factory defaults/new iPod.
- If not visible in iTunes see if placing the iPod in recovery mode will make it visiable so you can restore the iPOd. For recovery mode see:
iPhone and iPod touch: Unable to update or restore -
I ran bootcamp and tried to install Windows 7. I end up with a DOS screen and an unresponsive keyboard.
I have been on line with Apple and microsoft and they can't help. I have lated versions of Lion and bootcamp. HELP!
My Lion is up to date.
I used the 64-bit windows disc.
Should I try parallels?Do you have a DOS screen with a command prompt or just a blank screen?
Is your Windows 7 x64 an original MS Full Version Installation DVD?
Did Windows 7 Install Disc start?
If it did you would have had to choose the location of where to install Windows 7.
Did you select the Partition named BOOTCAMP that corresponded to the Partition Size you created in BootCamp?
Were you asked to format the Partition?
Did you format the partition to NTFS and then get an option to click NEXT and actually start the Windows 7 installation?
Do you have a wired USB keyboard and wired USB mouse?
If you actual went through the installation and restarted then here are some things to try:
First try doing a CONTROL-ALT-DELETE and see if a Windows Option Screen appears.
If you get the Screen you will have some options displayed.
You want to highlight and click TASK MANAGER which should be the bottom choice I beleive.
If Task Manager runs you will get a window showing all the processes running.
See if you can find EXPLORER.
If EXPLORER is running highlight it and go to the bottom right and click the END TASK button.
Now go to the Top Left Menu Bar.
Click FILE
In the sub menu that opens select RUN or RUN NEW TASK (Not sure which it is in Windoes 7 as I am running Windows 8)
Once RUN is selected a new window will open to CREATE NEW TASK
Type in EXPLORER and then the OK button.
If Windows 7 installed properly the Desktop should appear after a bit of time.
Your first concern is to get your keyboard running so you may have to remove and reinstall Windows using Boot Camp on the Mac Side.
Let us know how it goes.. -
I'm having problems with Siri on my iPhone 6. It worked briefly yesterday and now its not doing anything. I have turned phone off and on and made sure everything is on in settings. Please help!
Do you have an active data connection (wifi or cellular)? Have you tried resetting the phone by pressing and holding the Home and power buttons until the apple appears (this is different than just turning it off and back on).
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i have an iphone 4 just updated my iTunes and now i'm having troubles to sync my iPhone with iTunes... can anyone help me plz?
You need to do as provided. If no change after restoring as a new iPhone or not from the backup, the iPhone has a hardware problem.
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Can anyone help? No incoming emails are appearing in my Inbox, but they turn up in the Gmail All Mail box.
Even if I delete an email it pops up again here. This is happening on both my ipad and iphone4s and is gradually driving me mad.
Any help would be much appreciated.All I had to do was complain. I synced my iPhone to the Windows machine, checked the other account at iTunes prompting (where no apps had shown up previously), reconnected the iPad, and 140 apps downloaded including the App Store. I have no idea why.
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Iphone 6Plus will not allow POP email account and cannot print to my wifi printers, I did on my Iphone 5 until I upgraded, can anyone help
I had talked with three people at Apple tech support on the phone, one person in the Apple store in Indianapolis, plus the other places I mentioned. Only the one young man in the Apple store was even able to identify the problem which was the POP vs. IMAP issue. And then like you said he was only able to say he hoped it would be fixed in the next update release. I did call him back this morning and told him about your simple solution, that I had seen it at the Apple forum, and that he might suggest bringing this topic up at the next staff meeting. I also let my Verizon rep know and an agent at Comcast. Something so simple yet it took three days and a lot of frustration to get fixed. Thanks again. You're my hero! ~ Carol Thomas
Also forgot to mention ... I got the iPhone 6 Plus about three weeks ago and did not have this problem. But I did a backup of my iPhone 5S on the computer and then used that backup to restore to my new iPhone. The iPad I did differently and just set it up as a new iPad with no restoring from the old one. That must have made a difference on the phone because it was set up just like the 5S ... as a POP3. -
i can't transfer music and other files from library to my iphone 4 by dragging it.can anyone help me?is there any other way to transfer files into iphone?
If you want to drag and drop ( don;t know why you would do this), you will have to check manually manage music.
Why not just sync?
iPhone User Guide (For iOS 5.0 Software) -
My IPhone 4S does not recognize any wi-fi network. I have turned it off and on a dozen times and tried 6 places which have wi-fi.
I am trying to update to 7.0.2 and cannot because I cannot access a wi-fi.Give this a whirl and see if this helps.
Forget the network on the device and turn wifi off.
Turn bluetooth off. (Not sure why, but seemed to help with others)
Turn on airplane mode and then off again.
Reconnect to you network and open up a browser to confirm connection. -
I am using iPhone 4S. Recently I updated my software to iOS 6.1 since then my Iphone become very slow. Can anyone help me to resolve it?
Standard troubleshooting...
Try a reset by pressing the home and sleep buttons until you see the Apple logo, ignoring the slider. Takes about 5-15 secs of button holding and you won't lose any data or settings.
Remove all apps from Recently Used list...
- From any Home Screen, double tap the home button to bring up the Recents List
- Tap and hold any icon in this list until they wiggle
- Press the red to delete apps from this list.
- Press the home button twice when done.
If still a problem restore with your backup.
If still a problem restore as new, i.e. without your backup. See how it runs with nothing synced to it.
If still a problem, it's likely a hardware issue. -
I forgot my passcode and i have no backup of my Ipad, it is locked and disabled, can anyone help to restore factory settings atleast as a new ipad
Hey salosawaya,
If you have never synced your device with iTunes and you forgot your passcode, you'll follow these directions:
If you see one of following alerts, you need to erase the device:
"iTunes could not connect to the [device] because it is locked with a passcode. You must enter your passcode on the [device] before it can be used with iTunes."
"You haven't chosen to have [device] trust this computer"
If you have Find My iPhone enabled, you can use Remote Wipe to erase the contents of your device. If you have been using iCloud to back up, you may be able to restore the most recent backup to reset the passcode after the device has been erased.
Alternatively, place the device in recovery mode and restore it to erase the device:
Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.
Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to shut down.
While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
Continue holding the Home button until you see the Connect to iTunes screen.
iTunes will alert you that it has detected a device in recovery mode. Click OK, and then restore the device.
via: iOS: Forgotten passcode or device disabled after entering wrong passcode
http://support.apple.com/kb/HT1212
Welcome to Apple Support Communities!
Regards,
Delgadoh -
When my screen saver has been on a while, I have to use the cursor to "rub out" part of the screen saver to see my login section. Can anyone help me with this?
I don't have a solution for you, but just wanted to let you know I used to have the exact same problem. I resolved it (for the most part....about 90% of the time, anyway) by adjusting the screensaver and power settings to never let the computer go to sleep.
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