Touchpad touchscreen problems (erratic behavior/not responding correctly/etc) temporary solution.

I bought a HP Touchpad about a month or two after it came out. It worked pretty much as you'd expect it to until some time ago. I started getting a problem where the screen would go crazy and not respond correctly to my touch inputs. Web pages would jump all over the place, cards would zoom out, etc, in other words, they would behave erratically. After some testing I noticed that certain areas  of the touchscreen would NOT respond at all to inputs while others would make the screen go crazy like I mentioned previously. I looked for information on the web to see if other people where having the same problem and found reports of the same behavior. Unfortunately there where no solutions offered. At that point I tried turning on and off the Touchpad which did not resolve the problem. My next step was to try to reinstall the OS with WebOS Doctor, but I read a post where the user reported similar behavior and reinstalling with WebOS Doctor didn't fix the problem. Needless to say I was bummed out since I figured it was a hardware problem with the touchscreen. After more testing I found a temporary solution to the problem which seems to suggest that the probem could be software. The solution when you get the problem is to hold down the power button and the home button at the same time and keep them pressed until the screen shuts down and the touchpad restarts. Once the OS comes back up it works like it is supposed to until you get the next episode of screen epilepsy. At that point you need to do the procedure again and it will fix the problem temporarily. Usually the fix lasts for a few days in my case. The fix also solves other problems I have with the touchpad. Problems like, videos not playing fluidly or freezing every few seconds although the sound plays fine (youtube), sound gets messed up (sounds are played in a robot like pitch), and others. If anybody has questions or other suggestions let me know, I will answer the as best as I can.
Post relates to: HP TouchPad (WiFi)

I think the YouTube and sound problems are separate from the other erratic behaviour.  Recently my touchpad won't play YouTube videos beyond certain points, starting a few seconds in possibly due to the advertising pop-ups - I can skip forwards, but that means I miss crucial parts.  My sound also goes 'robot-like' until a reboot, which is incredibly annoying!  Your touchscreen problems may be specific to your device - try going to Device Info / Diagnostics and see if that tells you anything.

Similar Messages

  • Problems with IE8 "not responding" on windows 7

    I have a Toshiba Satellite L-355  that has been upgraded to run Windows 7 Home Premium from Windows Vista. I've been having problems with IE8 "not responding" and have tried running it without add-ons, system restore, and banging my head against the wall. All to no avail. Does anybody have any ideas how to fix this? I've tried running other browsers with the same problems.

    Intel(R) HM55 Express Chipset LPC Interface Controller
    Thanks, sav! That's perfect. (Good to know it shows up in Device Manager for people, too.)
    Okay ... although it's the Intel P55 and PM55 chipsets which get all the press about cranky Touch/iPhone connections on Windows 7 systems (the 0xE0000065, -6999 and "Disk can not be read or written to" error messages are the most common, although symptoms can vary further than that), similar sorts of issues look like they could strike other Intel 5-series chipsets ... including your HM55.
    So I'm proceeding precisely as I would with someone with a PM55 chipset.
    *1) Dell updates*
    Some folks with 5-series chipset trouble have got past it by way of BIOS updates. So I thinks it's worth your heading to your Downloads page at Dell, and checking to see if there's any newer versions of your BIOS lurking there. Unfortunately, with the Studio 15s I'm never precisely sure which is the correct downloads page ... so I'd try going to the following Dell page:
    http://support.dell.com/support/downloads/index.aspx
    ... enter your service tag, and then drill through to your downloads page.
    Any improvement with your syncing performance after applying any available BIOS updates at Dell?
    *(2) Adjust power management setting on USB controllers*
    If no joy after updating (if you were behind on your BIOS version), try applying the measures from the following document:
    [iPod not recognized when connected to Windows laptop over USB|iPod not recognized when connected to Windows laptop over USB]
    Reboot the PC after making the changes, and then try another sync. Any improvement?
    (If either set of measures improves your sync performance, please post back to let us know which one helped for you.)

  • My onscreen remote for sling player on my I-Pad does not respond correctly. Any ideas?

    My onscreen remote for sling player on my I-Pad does not respond correctly. Any ideas?

    Do you have access to an Apple Store? If so, make an appointment at the genius bar and show them the problem and maybe ask them to run a hardware test. Since you just reinstalled the OS, that should rule out a software issue.
    It can be hard to troubleshoot over the phone. It may be easier to find the problem if someone can look at your Mac in person and see what it is doing.
    Good luck!

  • Screen not responding correctly.

    Has anyone else had issues with their screen not responding correctly.Mine is typing wrong charaters or none at all. I've updated to the latest ios. restored, reset and everything else I can think of. The phone is less than 6 months old.

    Did you restore as new without the backup? If you restored as new and then restored the backup, there is a chance that something in the backup could be causing it. But frankly, that seems unlikely to me, but the only way that you could know for sure is to try restoring as new without the backup.
    if you did restore as new, there isn't much else that you can do on your own. Take it to an Apple Store and let them have a look at it. It could be hardware related and there isn't anything that you will be able to do about it unless you want to have the device repaired on your own, since Apple does not repair iPads. They replace out of warranty iPads with refurbs for a cost starting at $250.00 in the U.S.

  • Updated iphone 5 to iOS 6.1.3, now trouble with keyboard not responding correctly and screen zooming in by itself...

    updated iphone 5 to iOS 6.1.3, now I am having trouble with keyboard not responding correctly and screen zooming in by itself...
    Buttons pressing themself...
    Also, my main screen is permanently zoomed in...
    suggestions?

    Double tap the screen with THREE fingers, that should get it back to normal again.
    Then go into Settings > General > Accessibility > Zoom > OFF.
    Not too sure about the keyboard and random button presses though.  Back it up and restore from iTunes, see if that fixes it.

  • Buttons not responding correctly

    Help
    I am trying to get a simulation to work but I have problems
    with buttons not responding to actionscript properly.
    Here is how I have it layed out:
    I have a labels layer with 12 keyframes labeled scn2A,
    scn2B...scn2L
    I have a buttons layer with all of the buttons on it.
    The buttons layer has 12 keyframes.
    One button advance to the next frame, the other advances to
    the next scene.
    Each keyframe has the same buttons but different instance
    names. scn2DwnA_btn, scn2DwnB_btn...scn2DwnK_btn.
    The last keyframe uses a different button with an instance
    name of scn2Ok_btn
    here is the problem, when I test the movie everything works
    fine until the last frame.
    The DOWN button is used to advance each frame and then the OK
    button is used to advance to the next scene
    The down button has no script in the last frame but it is
    advancing to the next scene upon a mouse click.
    I would be glad to email source to anyone who would like to
    help.
    Thanks

    The code is just basic button code:
    scn3Ok_btn.onRelease = function...
    all code for each button is on a frame in an actions layer.
    each frame is a keyframe.
    So frame one actions would reference the instance names for
    the buttons in frame one of the timeline.
    Frame two actions would reference the instance names for the
    buttons in frame two of the timeline.

  • I have ongoing problems with "application not responding" in various programmes, ie Word, Excel, Illustrator, Photoshop, iPhoto etc. I recently subscribed to CC but the problem still persists. Any advice please?

    I have ongoing problems with "application not responding" in various programmes, ie Word, Excel, Illustrator, Photoshop, iPhoto etc. I recently subscribed to CC but the problem still persists. Any advice please? This applies to my iMac and my macbook air! I'm using OSX Version 10.9.3

    Hi Shauneenb,
    Welcome to the Apple Support Communities!
    If you are having issues with multiple applications becoming unresponsive I would suggest the steps in the following article, including starting in safe mode.
    OS X Mavericks: If an app freezes or quits unexpectedly
    http://support.apple.com/kb/PH13975
    I hope this helps,   
    -Joe

  • "Insufficient Bandwidth Problem" and "Did not respond" error messages

    I am getting 3 error messages when I try to video chat using isight and ichat with my son's PC (which does video chat with my husband's PC) I have not been able to video chat although I can instant message with my son's PC.
    1. It says insufficient bandwidth"
    2. It says "starting" for a LONG time, and never finishes.
    3. Or they request a chat with me and I get a "Did not respond" message.
    I have tried connecting with both my .mac account and my aim name inside of iChat
    So far, I have:
    1. Changed Quicktime streaming to 1mbps Cable
    2. Reinstalled Quicktime 7.0.1, erasing 7.0.3
    3. Made an ichat AV entry under Firewall, listing TCP etc ports for network entry, using numbers from previous posts
    4. Firewall is off
    Since video chat works between my son's computer and my husband's, I doubt that it is our cable company or my son's. My son can also video chat with friends in his area. They are using msn or aim. However I have not been able to establish a connection using ichat.
    If there are no other fixes, then I will probably have to call Apple tomorrow for a return on the isight that I just purchased. Too bad, because the Los Angeles Times this morning said that iChatAV image quality is superior to even Skype's new product 2.0 for Windows. At this time Skype does not have a cross platform product. Is that the problem with iChatAV, it really only works with other Macs?
    Please advise if there is anything else that I can do to correct the problem. I have used an apple computer for more than 20 years, since the first little Apple IIc that I had. This is the first thing that I haven't been able to figure out.
    Thank you,
    Linda

    HI,
    This
    1. It says insufficient bandwidth"
    2. It says "starting" for a LONG time, and never finishes.
    3. Or they request a chat with me and I get a "Did not respond" message.
    Normally implies the ports are not open some where.
    The bit I have changed to Bold is not specific enough
    I have tried connecting with both my .mac account and my aim name inside of iChat
    So far, I have:
    1. Changed Quicktime streaming to 1mbps Cable
    2. Reinstalled Quicktime 7.0.1, erasing 7.0.3
    3. Made an ichat AV entry under Firewall, listing TCP etc ports for network entry, using numbers from previous posts
    4. Firewall is off
    Can you tell us exactly which ports you have opened and which protocols. APple Doc 93208 is Wrong.
    1. All iChat AV traffic is UDP except for ports 5190 and 5298, which need to be open for both TCP and UDP; and 5220, 5222, and 16384-16403, which need to be open for TCP only.
    You have not siad what ports you have opened and by what method in your modem ?
    Ralph

  • Some keys do not respond correctly!

    Some keys suddenly don't respond correctly on my macbook pro. What's the problem? How can I get this fixed? Please help me. Thanks.

    1. Reset PRAM.  http://support.apple.com/kb/PH14222
    2. Reset SMC.     http://support.apple.com/kb/HT3964
        Choose the method for:
        "Resetting SMC on portables with a battery you should not remove on your own".

  • I am getting problems with Firefox not responding and it takes several tries to get to where I want. What causes this?

    When I log onto the internet I am now using Google as my home page but my problem still exists. When I go to get a new site I get a message that Firefox is not responding. Then it clears up and I click on something else and it does the same thing. I have even done a complete virus and malware check on my computer. What can I do to correct this?

    Please read this thread:
    http://support.mozilla.com/bs/questions/797708

  • My MacBook Pro keeps freezing and not responding correctly.

    Okay, so yesterday I finished FaceTiming a friend and I closed my MacBook Pro like I normally do so it can sleep on my account. But when I open it, it keeps crashing (like it shows the screen and then for like 15 seconds it shows a gray screen and then back to the desktop background) and its not responding as fast as it normally does. It doesn't even show the dock where Safari and FaceTime and iTunes is. But when I go to the Guest User account, it all works fine. I don't know if I've been hacked or not but I would really appreciate it if someone has found the solution to this problem. Thank you so very much for trying to solve it in advance and Happy Holidays.

    When you have the problem, note the exact time: hour, minute, second.  
    These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
    Launch the Console application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad and start typing the name.
    The title of the Console window should be All Messages. If it isn't, select
              SYSTEM LOG QUERIES ▹ All Messages
    from the log list on the left. If you don't see that list, select
              View ▹ Show Log List
    from the menu bar at the top of the screen.
    Each message in the log begins with the date and time when it was entered. Scroll back to the time you noted above.
    Select the messages entered from then until the end of the episode, or until they start to repeat, whichever comes first.
    Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
    The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
    Please don't indiscriminately dump thousands of lines from the log into this discussion.
    Please don't post screenshots of log messages—post the text.
    Some private information, such as your name, may appear in the log. Anonymize before posting.

  • Major Problem - some pages not displaying correctly

    All,
    I have a problem with some pages not displaying correctly i.e.
    SE80 navigation page
    F1 help
    I am using XP sp2 and we have the latest version of internet explorer 7 (which I cannot uninstall as it is company policy)
    SAP version is 6.4c.
    I am using SAP Gui 7.10 with the latest patch 710_7.
    This is making the system completely unusable for me.
    I have read a few forum posts mentioning that upgrading to the latest patch version will resolve this problem, but this clearly has not worked for me.
    Can someone please help,  how do I actually esculate this to SAP?
    <REMOVED BY MODERATOR>
    thanks
    Edited by: Alvaro Tejada Galindo on Apr 8, 2008 4:07 PM

    what kind of useless answer was that?  If you have no constructive comments to add please refrain.
    I am a SAP developer in ABAP and its related to SE80 which I used to use primarily for editing code (i now have to use se38).
    I often use F1 for hints on code etc to use and syntax so it does make it very difficult for me.  If there is a more appropriate forum for this please direct me, instead of posting in gibberish english.
    Max - I assume you have the same problem and it is also not resolved by the latest patch.  I wonder is there a way this can be esculated with SAP?
    Edited by: Steve Trillo on Apr 4, 2008 10:43 AM

  • Problems with javascript not working correctly, have firefox version 15.0.1. Javascript enabled in tools option. What else should I be looking at?

    Certain websites do not load correctly, the webpage sometimes does not display. Upgraded to current version of Java, this did not solve the problem. The most blatant thing I noticed is that when I hit the plus button to open a new tab, the page that displays displays my nine most favorite websites, all nine have descriptions, but only two or three display the actual web page.
    I also have hotmail and when I try to load some pages directly from the e-mail I get the message Javascript needs to be enabled.

    Are you using any cleanup software like CCleaner that might cleanup the cache?
    Start Firefox in <u>[[Safe Mode|Safe Mode]]</u> to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).
    *Do not click the Reset button on the Safe mode start window or otherwise make changes.
    *https://support.mozilla.org/kb/Safe+Mode
    *https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
    To avoid confusion:
    *http://kb.mozillazine.org/JavaScript_is_not_Java

  • Mail Problems - SMTP server not responding: "offline"

    I am currently testing DSL service for a month; set up Mail just before I downloaded the 10.7.3 release. Tested it once and it worked; did not use it to send emails since because I am only testing this (including the email address). I have been receiving emails (which I forwarded to myself from my cable provider's website); today, I wanted to send an email and a 6 hour troubleshooting saga began....
    Total of 2 hours with Centurylink tech support; 1 1/2 hours with Applecare, and another 30 minutes with Centurylink.
    During that time, all different settings were tried, turned on/off. POP server ok, SMTP server not responding. With Applecare, tried it on both the iMac and the Macbook; also tried it after booting into Snow Leopard - SMTP server not responding ("offline"). Applecare tech stated that it has to be the server since we tried it on two machines as well as SL. Centurylink insists there is nothing wrong with their server, but it's Mail's fault.
    So, I finally gave up for the evening, but wonder if there is something amiss with Mail in 10.7.3 (both machines are on the same version) and during the troubleshooting, I noticed an anomaly: in a new message window, there was no choice to choose an account to send from which I thought was odd.
    I was thinking of a new install or to clone back? My clones are up to date though, I have no older clones. I do have a fresh install but it's also the latest one from MAS. Or I could just boot from the fresh install and set up Mail to see if it would work?
    Grateful for any ideas....

    Thanks to everyone; as you can imagine, all settings/configurations were tried yesterday (even booting into SL); Apple said it's Centurylink's fault, and they insisted there was nothing wrong with their server.
    FWIW, I unplugged my Comcast cable (it is still active though and I'm getting TV reception, just unplugged the modem for now); right now, my internet access and email account are with Centurylink for the test. I still access my Comcast mail via their web interface email account.
    Anyway, thanks to a good friend's idea, I decided to check keychain access and to make it short: the issue is fixed and the problem definitely had something to do with the OS because:
    When I first checked keychain, this is what I saw:
    I then checked Comcast settings and there were two: one was checked "allow all apps..." and the other had the "confirm" with Mail listed under the applications.
    So I figured it's so screwed up, I probably can't make it any worse, so I deleted the Internet Accounts and added Mail to the smtp.centurylink...:
    And......... it then worked! These default "internetaccounts" obviously aren't being recognized by Centurylink's server?
    And, to make sure that was it, I not only did the same thing on the Macbook, but also booted into a pristine "backup" fresh install (no added apps or files, just default OS), launched Mail and couldn't send. Launched Keychain, changed the apps to Mail, and I was able to send email.
    I would call that a bug? Or not? In any case, I'll be calling back Applecare and tell them to add the above to the very long log from yesterday and to make a note that "internetaccounts" doesn't work with everything.

  • Second user on 10.6.6 not responding correctly on all applications

    I have a macbook pro, i7, 4GB RAM with two user accounts, both administrators.
    While my account works completely fine, when we log on to my wife's account, either by swithing users or by its own, it is not responding well.
    You open an application, let's say safari. It works fine for the first seconds an then, it sticks with the circular rainbow cursor and doesn't respond.
    I kill the task, start anotherone, let's say angry birds, it loads the first streens and then, STUCKS again....
    It starts responding if I press the volune buttons (???) but then it stops again.
    The fact is that it is always responding if i press volume buttons, but it always sticks
    The other user is just fine....
    I tried recreating the user (deleted thorougly and then created again) but again the same problem
    Any advice???

    Create a new admin user account, log into it, and see if the program runs w/o errors. If so, then you can proceed in two ways. One is to log into your new account, make a list of the preference files (plists) located in /username/Library/Preferences/, including any in the ByHost subfolder, log back into the original account that's having the issue, move everything on that other account's list from the original account's Preferences folder into a newly created folder on the Desktop, log out and back in, and see if the problem goes away. If so, you can copy the ones in the Desktop folder (one at time) back into /Preferences/, restart, and see if the problem returns. If so, you've identified the corrupt/conflicting one. Continue with all of them until isolating the bad ones. That'll save you the trouble of resetting preferences.
    The second way is much more detailed and I'll not burden you with the steps unless the above doesn't fix the issue.

Maybe you are looking for

  • Connecting HP Laserjet 500N using ethernet cable and router

    I had my HP Laserjet 5000N connected to my wireless router via ethernet cable. It worked fine. But then I changed routers and can't remember how to reestablish the connect.  Can anyone help? Thanks

  • Could not trace the issue with IDOC to file

    Hi All,     We are facing issue with missing idoc data in the file, There were 20 idocs got generated (msg type - PAYEXT) from the payment run but only 15 of them written to the file, in the Outbound partner profiles we are using file port to create

  • Determining the max allowable buffer size

    I am working on a program which works with very large amounts of data. Each job that is processed requires the program to read through as many as several hundred files, each of which has tens of thousands of values. The result of the operation is to

  • I have an hp g62 notebook with windows 7 home premium, the computer crased.

    We lost some of the programs.  Is there anyway that we can get back microsoft word back?  When the computer crashed I'm not sure what restore point was used.  This happened a few days ago.

  • Need help with "reading" files ...

    Okay, here's the scoop in two versions ... The Short and Sweet: I'm VERY new to Java programming, but before I dedicate a lot of time into my project, I need to know first if it is possible for a java.class applet (running in a browser, online) to re