Transferring my warranty

Hey everyone, I've just sold my iMac and need to transfer warranty over to a new user.
I've just been on the phone with Apple for 20 minutes and on hold for 10 more, and the woman on the other end basically had no idea how to do this.
She ended up saying the buyer has to phone up AND write a letter in! Is it seriously this lengthy??

Requirements for transferring Applecare can be found in Applecare terms and conditions.
http://images.apple.com/legal/applecare/docs/NAAPP_Englishv5.2.pdf

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I just Bought a IPod Classic 80 GB, and it is stuck!

I just bought a IPod Classic 80GB today, and it is stuck. On the screen it says ejecting you may disconnect now. I have disconnected. My question is how do I clear that?

Hmmm, I bought a 60-GB Ipod Classic at first then it was stolen. The thing is my 2 year warranty didn't kick-in, nether did my car insurance which doesn't cover theft.
So I had to take the loss and come up with cash for another Ipod but this time it was the 80-GB Classic. Now this one has crashed. So I may try ZUNE this time, are you listening @ APPLE ? I've only had this new one since July 7th- 07.
So far I've shelled out roughly $930.00 for two APPLE Ipods with the 2 year warranty in approve. 18 months.
Another thing is that I didn't transfer the warranty to the new Ipod. They don't tell you themselves about the transfer but you have to take the initiative yourself. They never offered to give me the paperwork. There you have it the pitfall of not transferring your warranty. Without that warranty you are left holding the bag. So get that warranty puuuleeeezze.

Best cover for an ipad mini and do you need a keyboard?

best cover for an ipad mini and do you need a keyboard?

If the iPad is unopened, and in the original box, then it comes with the full warranty. However, if it is used, and comes with an original box, it may or may not have the original warranty; if there's still some warranty left, the original seller should have transferred the warranty to you.
Read this:
http://support.apple.com/kb/HT5693?viewlocale=en_US&locale=en_US
The only way you can add to your warranty is by extending an Applecare contract.

How you can load the Genius mix list in a Ipod Classic 80 GB

Hi, G´day!
Somebody can help me about how you can load the Genius Mix List in a 80 GB Ipod Classic?
I have totally updated my Ipod Software and the Itunes but the Genius Mix List didn´t appear on my device, can you help me if is possible to load this kind of list?
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Hmmm, I bought a 60-GB Ipod Classic at first then it was stolen. The thing is my 2 year warranty didn't kick-in, nether did my car insurance which doesn't cover theft.
So I had to take the loss and come up with cash for another Ipod but this time it was the 80-GB Classic. Now this one has crashed. So I may try ZUNE this time, are you listening @ APPLE ? I've only had this new one since July 7th- 07.
So far I've shelled out roughly $930.00 for two APPLE Ipods with the 2 year warranty in approve. 18 months.
Another thing is that I didn't transfer the warranty to the new Ipod. They don't tell you themselves about the transfer but you have to take the initiative yourself. They never offered to give me the paperwork. There you have it the pitfall of not transferring your warranty. Without that warranty you are left holding the bag. So get that warranty puuuleeeezze.

What do I do my Ipod is not working anymore?

okay so about less than a year ago my iPods screen broke and I paid $100 to get a refurbished one, so now it's been a while and it's not working properly anymore. I need to touch things several times before it can open the app, also the music app is not working I already tried everything possible even changed it back to factory settings but it's still the same. So now the problem is I want to change my ipod, yes I bought the 2 year warranty AppleCare but I have not transferred the warranty to the refurbished ipod so I need to figure that out. thanks any help is appreciated.

The AppleCare should have transferred automatically. Check you coverage here:
Apple - Support - Check Your Service and Support Coverage
If not transfered then you have to contact Apple
Contacting Apple for support and service
Since you said yo restored to factory settings/new iPod and still have the problem that indicates a hardware problem.

Does the Superdrive work with Mac Mini w/out server?

I want to buy an external Superdrive for my old Mac Mini but I'm not sure it will work because of the information about it on the Apple website.
It read, "Compact and convenient, the MacBook Air SuperDrive connects to your MacBook Air computer or Mac mini with Snow Leopard Server."
What is meant by "a Snow Leopard server"? I have Snow Leopard on my Mac Mini but it's not connected to a server. It's a standalone computer in my home. Does that mean it won't be supported by a Mac Mini unless it is on a server?
Thank you in advance for answers.

If you're in the market for a new Mac mini, observe that the external SuperDrive is compatible with the newest Mac mini; in fact, it's offered as an option when you order one from Apple's site. The caveats linked to above are about Snow Leopard, which isn't supported on the newest machines — it won't even install without jumping through hoops.
If you want to save money by buying the older version, do bear in mind that the CPUs on the latest models are significantly faster — for comparison, the 2011 minis, while slightly slower, are in the same ballpark as the 2011 iMacs, wheras the fastest 2010 mini is slightly slower than the slowest "early 2009" iMac.
The new ones also have a Thunderbolt port.
If you do decide to go the eBay route and you're concerned about buying a broken Mac, look for one covered under the AppleCare Protection Plan (you can verify coverage by getting the serial number and checking here), as it's transferable and, given that the last model was released less than two years ago, it'll have at least a year of coverage left.
To be on the safe side, you should ensure the seller transfers the warranty with Apple — while they'll honor it regardless, a shady seller could request a pro-rated refund from Apple on the remaining AppleCare at any time after the sale, since they'll have proof of purchase and it'll still be in their name. Not sure how to do this, because I've never bought a Mac on eBay — the one time I tried several years ago, there seemed to be more scam artists than legitimate sellers (to be fair, I was in the market for a G5 tower when it was the current high-end and retailed for several thousand dollars).
Finally, factory refurbished 2010 minis with full Apple warranties appear on the Apple store site (at a discount) from time to time.
In case it isn't obvious, I'm in the market for a new mini myself.

Is the warranty transferable?

Hello. Thinking about buying a two-month old iMac from a friend. He bought from an Apple store and has the original sales receipt.
If I have a warranty problem in year 1 will the machine be covered? Do I need to transfer the computer into my name some how?
Are there any issues with purchasing the extended warranty?
Thanks in advance for any help you can provide.

The initial warranty is based on the serial number. When you need service or support that's the first thing they ask for. If you do want apple care, then you should buy it yourself, in your name, because transferring apple care is much more complicated.
You can read the entire thing here.
6. Transfer of Plan
You may transfer this Plan to a new owner of the Covered Equipment by sending or faxing notice of transfer to AppleCare Administration, P.O. Box 149125, Austin, TX 78714 — 9125, U.S. (fax number 512 — 674 — 8125). You must provide the Plan Agreement Number, the serial numbers of the Covered Equipment being transferred, proof of purchase of the Plan, and the name, address, telephone number and email address of the new owner.
edit-added the transfer info
Message was edited by: 1.21 Gigaflops

De-registering ipad before selling is it possible so that transferring warranty is under new owner?

de-registering ipad before selling is it possible so that transferring warranty is under new owner?

http://www.ehow.com/how_6675908_transfer-applecare-warranty.html
 Cheers, Tom

HT201269 Is iphone data transfered when apple warranty exchanges it?

Im trying to get my iphone 5 exchanged. I still have the apple warranty so im wondering if all my data on my iphone would be transfered. (Note, Pictures, Music, Apps)

So would I have to do it on my computer or would they be able to do it? Because my computer hasnt worked for awhile.

Is iPod AppleCare Warranty Transferable?

In July of 2004 I purchased a 4G iPod with AppleCare. Last year it broke and Apple replaced it. It has stopped working again (seems to be a battery issue) and the online repair form tells me it is no longer under warranty.
I was under the assumption that my AppleCare warranty was still valid, or does Apple not carry it over to the replaced item?

Ah, I see. Seems I misunderstood your original question.
The AppleCare should transfer to the new iPod. Did you register your AppleCare? If not, that's what is causing problems. If you did, best thing to do is give AppleCare a call and find out what's going on--and request service for your iPod. You could also stop at an Apple Store and talk to the Geniuses. I'm sure they'd be able to help.

Best Buy Geek Squad TV Warranty is Terriblw!

I'm in my third week of waiting and I still don't have my TV repaired! What a frustrating experience! I called Best Buy Geek Squad 17 days ago to report that my TV stopped working. I had purchased the repair warranty so I assumed I could get it fixed in a timely manner. Wrong. I had to call every single day the first week just to try and get a service date. Finally a repair service agreed to come out but cancelled without reason the same day. I talked to many Geek Squad personnel and was constantly transferred so many times to other people. Each time they expressed concern that my problem was not being handled but then promptly transferred me to someone else. On at least three occasions I was promised that someone would call me back to schedule service. None of those promises were kept. No calls were returned. In the second week I finally got a repairman to stop by the house. He told me he wasn't authorized to fix the TV, but rather had to figure out the problem and report back to Best Buy. He narrowed the problem down to three different components and left. I received a call from someone at Best Buy who told me that they were assigned to assist me through this process. It's been ten days and I haven't heard back from this person. My repairs were apparently approved at some point and I'm still waiting for replacement parts. I filed a complaint with the Better Business Bureau but was told by Best Buy that they couldn't do anything, such as replace the TV, for at least 30 days. So I'm in week three and still waiting!
I had this problem one other time and after weeks of scheduled repair appointments where the service personnel failed to show on at least three occasions Best Buy finally sent me a gift card to replace the TV. I should have learned from that experience. Now it's happened a second time! I've spent thousands of dollars over the years on TVs, computer systems, and electronics at Best Buy. I can assure you that after this experience my family and I will shop elsewhere for our electronic needs! I'm very disappointed!

Hello usms2617,
I can’t even begin to count how many shows I watch on my days off from work. Because of this, I know I’d be frustrated too if I went without my TV for a long period of time, especially if a repair took longer than anticipated. While rare, repair delays do occur and are usually due to part delays or technician availability. It seems though that there may be other issues in play though. I’m sad to hear that your TV repair hasn’t progressed as smoothly as we would’ve hoped, and I am sorry for any aggravation this has caused.
When one of our customers is underneath a Geek Squad Protection plan and a repair is necessary, we ask them to set up a service claim with us by either calling 1-800-GeekSquad or by scheduling an appointment online. There are times though when our Geek Squad agents are unavailable for certain areas, and our third party team takes over the repair to assist. Upon review of your work order using your email address on the forum, I’ve found your repair is currently processing through one of these third party teams.
However, the quality of service should still stay the same no matter who is repairing your television. As we want to ensure that your television repair progresses as smoothly as possible from here, I’ve contacted Matt from our Special Forces team who handles situations likes yours. As your repair time is longer than normal, I understand he has reached out to you to discuss this further.
Please know that I will keep my case open with you and watch its progress as Matt and I are working together to resolve this. I appreciate your patience and I’ll send you a private message once an update is available. You may view it by logging into the forum and clicking on the envelope in the upper right-hand corner.
Thank you for posting!
Alex|Social Media Specialist | Best Buy® Corporate
Private Message

IPhone 4s update was interrupted and message said phone had to be reset to factory settings. Lost all photos from phone in process of transferring to pc. Copy of my backup overroad that phone and all the old data and photos are gone.

My boyfriend and I share an iTunes account. I just tried to update his phone and during the update an error message occurred saying that his phone had to be reset to factory settings. It said it was an un setup phone and needed plugged in to iTunes. With no other choice, we had to select reset to factory settings. Now, my phone backup through iCloud downloaded onto his and all of his contacts and photos were overridden by mine. His photos were in process of transferring from the phone to the pc while this occurred and over 900 of them were complete when this happened. They don't show up on the pc now either since the sycn wasn't finished. Is there a way to get them back? When we plug his phone in now it shows my name instead of his so I'm not sure how to get to an old version of his backups even.

Error -1 indicates a hardware issue with the device.
Read here > http://support.apple.com/kb/TS3694
The device should still have warranty but unfortunately any service needs to be done in the US.
Warranty check > https://selfsolve.apple.com/agreementWarrantyDynamic.do
Is it possible for you to send the device home and have a family member take it to the Apple Store?

USING OTHER FAMILY ACCT UPGRADE AND TRANSFERRING TO MY PHONE #

Sharing Upgrade Question
Hi all,
A family member was eligible for upgrade 1/20/11 we are on different accounts. He has a simple standard phone but i wanted to get another phone he has let me use his upgrade which changed his plan to include a data plan.
in order to actually order the phone I wanted which i know can later be changed back to his original plan.
What steps are going to have to happen for me to activate the new phone under my phone number? Does he have to do it under his contract and is this going to require having to call CS? If he does call CS can he just let them know he decided to give me the phone and let me activate in under my phone number?
I know this void the warranty..
Thanks
Have a nice da!

DARKFAIRYPIXI1 wrote:
Do i have to have both phones in my possession in front of me.Your family member (with the upgrade) will need to have his phone and the iPhone with him. First, he will activate the iPhone on his line to accept the terms of the contract. He MUST do this, or he could be charged full price for the phone. Once it is activated, the contract has been accepted, so he can then re-activate his old phone on his line. Re-activating his old phone will release the iPhone to be used on another line.
Do i have to call into CS? If i call into CS can't I just let them know he didn't want the phone so i want to activate it to my phone number instead. You do not have to call into CS. Dialing *228 and choosing option 1 will put you into the automated activation system. If your activation has a problem, you will automatically be connected to CS so they can finish the process. You CANNOT call CS and tell him "he doesn't want the phone." As the account owner, HE has to accept the 2-year contract by activating the phone on his line first before it can be used on another line.
The thing is I won't have his phone availabe to me as i will be at work and he will be somewhere else. You don't need to have his phone, but he does need to have the iPhone briefly to activate it on his line. Then he can give it to you to activate on your line.
Sorry for all the confusion but if i can transfer and have the new phone that i ordered with me while temporaily activating it then transferring it over to my number while the family member has his phone whereever he may be would be great if not i will have to wait to activate it when all the phones can be together. Thank you every1 that has responded and sorry for all the confusion.

I purchased an ipad from a dealer on ebay with a 9 month warranty still on it. I set it up and decided to return it and buy the new Ipad instead. How can I be sure I didn't activate the warranty, or deactivate if it has been activated?

I purchased an ipad from a dealer on ebay with a 9 month warranty still on it. I set it up and decided to return it and buy the new Ipad instead. How can I be sure I didn't activate the warranty, or deactivate if it has been activated?

Sorry, I can't tell what it is you're trying to ask. What does the warranty have to do with your intention to return the iPad (to whomever) and get another one?
There's no way to deactivate a warranty.
The warranty transfers with the machine, has nothing to do with the owner.
Look around in the Support pages, you can figure out a way to type in your serial number and see what your current warranty status is.

Cd drive on my laptop not seen as a device. Can refresh itunes and device appears but get unknown sync error 13019 when transferring cd's to my nano. The cd's appear on the nano when it's connected to itunes but aren't there when I disconnect?

cd drive on my laptop not seen as a device. Can refresh itunes and device appears but get unknown sync error 13019 when transferring cd's to my nano. The cd's appear on the nano when it's connected to itunes but aren't there when I disconnect?

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From your statements above, it sounds like you never tried to burn a CD for at least the first year that you owned the laptop, as it had a one year warranty on it. While you might have used it frequently to install software, play DVDs, Blu-Ray disks, etc, that's unclear from your statements. Nonetheless, it might just be dirty-dusty. So, before deleting-uninstalling any software, and given they're cheap, try a CD-DVD Cleaner Disk first and see if that resolves your problems.
Let us know what happens. Good luck.
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Transferring my warranty

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