Tree creation failed on node: pcd:portal_content/...

Question

Hi out there,
after patching our EP 7 from SPS 10 to SPS 13 we have the following error:
In the portal content directory there are some folders which cannot be
expanded anymore. The following error message appears: "Could not load
or refresh node Tree creation failed on node: pcd:portal_content/..."
I have found out that this is always caused by an inconsistent role
which is located in the folder I'd like to expand (or in a subfolder
of it).
It seems that this error has already been occuring in earlier SPs and / or releases. Has anyone found a solution to it?!?
Thanx for your support and best regards
Juergen Kuechle.

Answer 1

Hi
Restart the server it solve ur problem
The problem is caused by a missing "ADD" notification for imported folder objects. If the package contains new folder objects , the caches on other cluster nodes are not synchronized for these folders. If the package contains a complete folder hierarchy with other PCD objects (like iViews, pages, roles, ...) under a folder, and this folder object is contained in the package and imported before the objects under the folder, the complete hierarchy is not synchronized in the cluster.
Release the PCD cache on all cluster nodes after importing an EPA file containing folder objects
Create separate transport packages for the folder objects and import them after the transport packages containing the (regular) objects under these folders
Check SAP NOTE 991599
Regards
Krishna.