Tried to download iOS 6.1.5 on my daughter's ipod and it has said connect to iTunes ever since. When I connect to iTunes I still get nowhere
When I tried to download iOS 6.1.5 to my daughter's iPod it gave me a connect to iTunes message and will not let her past that screen but when I connect to iTunes it goes nowhere
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar
Similar Messages
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Have a new iPad trying to download iOS 6.0.1 but it seems to have stopped. Has been going on saying estimating time remaining for the last 5 hours!!
Try a reset:
Hold the Sleep and Home button down for about 10 second until you see the Apple logo. -
Trying to download ios 5.0.1 on 8gb 4th gen ipod touch, HELP!
I went on my itunes, I have itunes 10.5, and it came up with a box that told me that I can update my ipod touch to iOS 5.0.1. So I clicked download and update. It told me about how the update will delete my apps ect. So then it started downloading. It downloaded for an hour then nothing else happened. I have an 8gb ipod touch (4th generation). This is my fourth time trying to download. PLEASE HELP!!
I'm having the same problem with my son's IPod touch, it's driving me mad - can anyone help please?
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After trying to download ios 7, iPad will not charge, will not open and will not connect to itunes. Sometimes, screen will switch from Apple logo to low battery notification, but doesn't look as if battery is charging.
Connect with cable to computer. Your ipad is in recovery mode.
Follow directions to fix
http://support.apple.com/kb/HT1808?viewlocale=en_US -
I have been trying to download iOS 6.1 on my ipad. After its been downloading for about 4 hours, I receive a message that there is an error and cannot download. How can I delete this download from my settings? I tried downloading other apps, but it will not let me unless I download iOS 6.1
What iOS are you currently running?
If you have an iPad 1, the max iOS is 5.1.1. For newer iPads, the current iOS is 6.1. The Settings>General>Software Update only appears if you have iOS 5.0 or higher currently installed.
iOS 5: Updating your device to iOS 5 or Later
http://support.apple.com/kb/HT4972
How to install iOS 6
http://www.macworld.com/article/2010061/hands-on-with-ios-6-installation.html
iOS: How to update your iPhone, iPad, or iPod touch
http://support.apple.com/kb/HT4623
If you are currently running an iOS lower than 5.0, connect the iPad to the computer, open iTunes. Then select the iPad under the Devices heading on the left, click on the Summary tab and then click on Check for Update.
Tip - If connected to your computer, you may need to disable your firewall and anitvirus software temporarily. Then download and install the iOS update. Be sure and backup your iPad before the iOS update. After you update an iPad (except iPad 1) to iOS 6.x, the next update can be installed via wifi (i.e., not connected to your computer).
Cheers, Tom -
I tried to download IOS 7.0.3 to my iphone 4 and a screen popped up that shows a cord with an arrow to itunes. i connected it to itunes and a little screen popped up with my phone on it. The only option on their for me to click was cancel or reset. I decided to reset it and when it said it was finished a screen popped up on my computer that said that something was preventing the download from happening. I did this 3 times. Nothing has worked.I unplugged it and held the lock and home button together and an apple came up, so i did it again and it told me to plug into itunes again. Its been like this since yesterday so please help me.
it says " itunes has detected an iphone in recovery mode. you must restore this iphone before it can be used with itunes" so i restore it and after it gets finished it says " the iphone :iphone" could not be restored. the device cannot be found" but ive used this itunes since i got this phone.
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I am trying to download ios 5.1.1 on my iphone from itunes and i get an error message that my iphone cannot be updated because the filmware is not compatible? What do I do?
iOS 5 is only compatible with the iPhone 3Gs and later...
Updating to iOS 5 http://support.apple.com/kb/HT4972 -
I tried to download iOS 6 on my iPod 4 and I disconnected my iPod from my computer and now it won't load. I even tried reconnecting my iPod to the computer. Help Please!
I was trying to update my iTunes, so the computer asked me to restart my computer. After I selected shut down. I knew it was a mistake. What should I do?
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For the past few hours I have been trying to download ios 7.0.4 from itunes onto my iPhone after trying many times it would give me a error saying network failed! then i tried to download Ios 7.0.4 manually and then put it on but it keeps failing? i have tried everything that i have came across and nothing seems to work please help!
I venture to say you have a Windows PC.
If so, before beginning the download try temporarily disabling your antivirus, anti-adware, anti-spyware, and any other anti-whatever that is required with the insecure OS your computer is running. -
My iphone 4 randmonly started going into recoveery mode when i was trying to download ios 7.1, and now the apple logo will come one and then fade to black and continue this process. My iphone wont restore either and will get the 3194 error message.Help please!
Hello chindeepchow,
Thank you for using Apple Support Communities.
For more information, take a look at:
Resolve specific iTunes update and restore errors
http://support.apple.com/kb/ts3694#3000
Resolve communication issues
Related errors: 17, 1004, 1013, 1638, 3014, 3194, 3000, 3002, 3004, 3013, 3014, 3015, 3194, or 3200. These alerts refer to gs.apple.com, say "There was a problem downloading the software," or say the "device isn't eligible for the requested build."
Check the hosts file or TCP/IP filtering, which might cause communication issues between iTunes, ports, and servers.
Have a nice day,
Mario -
Trying to download ios 6.1 on ipod touch but i get error -23
Can someone help me ?
Just got my ipod back but its running ios 4.1 and im trying to download ios 6.1 but I get an error -23Error 20, 21, 23, 26, 28, 29, 34, 36, 37, 40
These errors typically occur when security software interferes with the restore and update process. FollowTroubleshooting security software issues to resolve this issue. In rare cases, these errors may be a hardware issue. If the errors persist on another computer, the device may need service.
Also, check your hosts file to verify that it's not blocking iTunes from communicating with the update server. See iTunes: Advanced iTunes Store troubleshooting—follow steps under the heading Blocked by configuration (Mac OS X / Windows) > Rebuild network information > Mac OS X > The hosts file may also be blocking the iTunes Store. If you have software used to perform unauthorized modifications to the iOS device, uninstall this software prior to editing the hosts file to prevent that software from automatically modifying the hosts file again on restart. -
I just downloaded iOS 6 because I hadn't downloaded that one yet then once that is downloaded i tried to download iOS 7 but my settings keeps saying that I already hav the latest update but my update is only iOS 6 not 7 so I was wandering how to get iOS 7 to download onto my iPod
iOS 7 not compatible with 4G iPod
All the iOS devices compatible (iPhone 4 and later, iPad 2 and later, and 5G iPod touch) with iOS 7 have at least 512 MB of memory. The 4G iPod only has 256 MB -
I tried to download tI tried to download iOS 7.0.4 and have been stuck on a screen with iTunes logo and up arrow and a picture of charger plug. It has been this way for 2 hours. Help??
doreen329 wrote:
... have been stuck on a screen with iTunes logo and up arrow and a picture of charger plug. .
Your Device is in Recovery Mode and needs to be connected to the Computer you Usually Sync with.
Once the Device is asking to be Restored with iTunes... it is too late to save anything...
See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once...
Be sure to Follow ALL the Steps..
Once you have Recovered your Device...
Re-Sync your Content or Restore from the most recent Backup...
Restore from Backup > http://support.apple.com/kb/ht1766 -
I am trying to download iOS to my iphone. Don't have software update showing after I tap general under settings. What do I do?
Hello kcmercier,
Welcome to the Apple Support Communities!
I understand that you are trying to update your iPhone but do not see Software Update as an option. The ability to update iOS over Wi-Fi was introduced in iOS 5; it sounds like the iPhone you are currently using may be on iOS 4 or earlier. You can update your iPhone; however, using iTunes on a computer. Please follow the instructions in the Update your device using iTunes section of the attached article to complete this process.
Update the iOS software on your iPhone, iPad, and iPod touch - Apple Support
Have a great day,
Joe -
HT1222 When trying to download IOS 5.1 on my IPAD2, I keep getting an error message
When trying to download IOS 5.1 on my IPAD2, I keep getting an error message
Hi,
Tap Settings > General > Reset > Reset Network Settings
Now restart your iPad. Hold the On/Off Sleep/Wake button down until the red slider appears. Slide your finger across the slider to turn off iPhone. To turn iPhone back on, press and hold the On/Off Sleep/Wake button until the Apple logo appears.
If that didn't help, you need to post in the iPad forum here.
This is the forum for Safari for the Mac OS X.
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