Tried to download itunes audio book.  Partially loaded.  Upon checking itunes app can get no response to any commands.  How to fix?

Tried to download audio book from itunes.  Already paid for with gift certificate.  Partially downloaded. Says "waitin" has for last 18 hours.  Cannot get into itunes app....nothing happens or changes.  How to fix problem? 

Hello Russlsmith
Close out of iTunes and then open it back up and try to resume the interrupted download of your audiobook. If you are still unable to download it, then report the issue to the iTunes store about your purchase.
iTunes: How to resume interrupted iTunes Store downloads
http://support.apple.com/kb/ht1725
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/HT1933
Regards,
-Norm G.

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