Tried updating my phone to iOS 5 and it got to the restore screen then locked up and now its stuck on the itunes screen. how do i fix it?
tried updating my phone to iOS 5 and it got to the restore screen then locked up and now its stuck on the itunes screen. how do i fix it?
http://support.apple.com/kb/HT1808
Similar Messages
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Hello, Can anyone out there help me? I tried updating my phone to ios 6.0.1 this morning and my phone did a factory default/reset. I lost hundreds of precious pictures and all my contacts. Is there any way of recovering my photos? Please Help :-(
Yes we did a back up, but it's a new computer and we can't find it anywhere on it. We had to "authorize" it through itunes, but still nothing. Thanks for the help
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I tried to update my phone to the new system but i removed it from my cpmputer and now its stuck on the connect USB to itunes screen.....HELP
Hello the_generator2003,
It sounds like after having disconnected the iPhone physically during the update process, the phone appears to be stuck in recovery mode. If you have followed the onscreen image, and reconnected the device to your computer, then I would start by resetting the phone and trying again:
From: Turn your iOS device off and on (restart) and reset
http://support.apple.com/kb/ht1430
If the issue is not resolved, then try putting the unit into recovery mode again with this article:
iOS: Unable to update or restore
http://support.apple.com/kb/HT1808
Thank you for using Apple Support Communities.
Cheers,
Sterling -
i tried to update my software to 10.9 and forgot i had a disc of pictues in the computer. i stopped the istall as it was trying to go onto the disc of pictures. now its stuck on the os x page and i cant get it to my home screen. can anyone help?
I'm not really sure what you mean by "the os x page". It sounds like the installation did not complete.
I would try this:
hold down the power button until the computer shuts down
take out the disk with the pictures!
restart and see if it will boot up
if it boots up normally, I'd probably try to repair your HD: Boot into your recovery partition (hold down ⌘R at restart until you see the Apple symbol), go to Disk Utility, and repair your hard drive. While you're there, repair permissions too. OSX Tips Using the Recovery HD
Then I'd try to reboot and run the installer again. I think it's a good idea to do the installation in safe mode : Mac OS X: What is Safe Boot, Safe Mode? .
if it won't boot up normally, I'd try booting from the recovery partition and repairing your HD.
if it won't boot into the recovery partition, your options are:
Try to repair your hard drive with internet recovery: OS X: About OS X Recovery
If you have access to another (working) Mac and a USB thumb drive, download Recovery Disk Assistant, which you can use to repair your hard drive or reinstall OSX: OS X: About Recovery Disk Assistant
Try to boot into single user mode and repair your hard drive: Repair Your Hard Disk in Single User Mode | Everything Macintosh -
my phone is on recovery mode and when i try to restore it then it shows device is not eligible for the request
Hi, are you doing it through Settings or via iTunes? If doing it through Settings, try plugging it in via USB and updating with iTunes. Hope this helps.
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I jailbreaked my iPhone 5 and now i don't want the jailbreak any more so i restored the iphone without iTunes and then it turned it self off and now its stuck on the black screen with the loading sign. So please how can i turn my iPhone on again?
I figured it out by pressing the home button and the off button but when i turn my phone on again it's not restored. And when i try to restore it with iTunes it has to update but i can't update my phone because it's jailbreaked but if i can't update it, it won't restore the phone.
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I had my ipod touch 4th generation plugged into my sterio and i tried to swipe open my pinger app and now its stuck on the load screen for the app and wont do anything at all its frozen. How do I fix it??
Reset your iPod. Hold the power and the home button for 10 seconds till the iPod restarts. No data will be lost.
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I updated my iphone but now its stuck on the apple logo
I have an iphone 4, I updated my iphone to the lastest update it restarted and installing the update but now its stuck on the apple logo.
My home button does not work prior to this, so I do not know how to get off the apple logo and get my phone back. HELPPPP!!!!!!!Hello WAGHAT,
Thanks for using Apple Support Communities.
You will need to get your phone to enter in recovery mode, as the article below dictates.
If you can't update or restore your iOS device
http://support.apple.com/kb/HT1808
If your home button is not working however, you will first need to get that fixed before being able to enter recovery mode. The link below has more details on getting service for your iPhone.
iPhone Repair - Other Repairs
http://www.apple.com/support/iphone/repair/other/
Take care,
Alex H. -
i reset my ipod and now its stuck on the apple logo what do i do to fix it? reset my ipod and now its stuck on the apple logo what do i do to fix it?
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
I powered off my ipod touch and turned it back on and now its stuck on the apple logo
I turnred ipod touch off and few seconds later, i turned it back on. Now its stuck on the apple logo for more than 6 hours.. :/ anyone knows the proble? D;
Can't connect to the iTunes Store
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i was doing an in-app puchase and it said to contact apple support and another said purchased failed cannot connect to itunes store, how do i fix it?
Contact iTunes Support like the message said
Apple - Support - iTunes - Contact Us
Also
Can't connect to the iTunes Store -
my i phone 4 is stuck with the apple logo on the front screen. i tried turning off but its frozen. this happened when i was doing the most current up date and an error message popped up. please help.
Laci1. Try forcing reboot by holding down the home button and power/sleep button at the same time until the screen restarts.
-- IF THAT FAILS --
Let the phone battery drain. -
My iPad is stuck with the apple and the updating line but it is not finishing the update and the iPad is stuck I can't shut it off nothing is working just the bright white apple in the window.
Hi rm44,
Try resetting your device (nothing will be lost): Hold down the Home and Power buttons at the same time and continue to hold them down until the Apple appears (up to 30 seconds). Once the reset is complete, the Home or Lock screen will display. Once the device is back up, go to Settings>General>About, and see what version is displaying. If it has the iOS number you were updating to, then you are all set.
If it has the old iOS version number, then the update did not take place. The best thing to do in that situation is to hook the device up to iTunes on the computer you sync with, and to update via iTunes.
Cheers,
GB -
my ex girlfriend stepped on my fone and decided to type in the wrong security code numerous times till it got locked for 23,648,410 minutes. the guy at genius bar said i should do a restore but once i done it its now stuck on "conect to itunes" screen. when i connect the phone to my computer, my computer cannot connect to the phone. im travellin on business and desperately need my phone to work. can anyone help?
Are you getting any kind of error message at all regarding the failure to connect, or is it just not seeing it as there?
Any chance your ex managed to actually damage the phone? -
Trying to restore iphone 4s to factory settings, now its stuck on recovery mode???
trying to restore iphone 4s to factory settings but is stuck on recovery mode. home button does not work. can anybody help me? i have tried to restoer it several times but it wont work??
try a different cable a different usb port, drop all security software and fire wall, try a different computer here are the steps
recovery mode
open itunes on computer
plug cable into computer not iOS device
turn device off
hold home button and plug cable into IOS device. do not release home button until an itunes graphic appears on IOS device.
look to computer should have message about recovery mode click ok and restore
Peace, Clyde
if u need an article see
http://support.apple.com/kb/HT1808
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