Trouble installing microsoft office 2013

Question

 When i try to install Microsoft Office Professional Plus 2013 32 bit i get the message "Please Wait, were sorry. It looks like another installation is running. Please wait until it's finished and try installing Office again" although i
do not have any other installations running. And once i press close to that Microsoft Bootstrapper "stops working" I have windows 7. Please help, thankyou!

Answer 1

Hi,
First, try to reboot your computer to check the issue, if the issue still occurs, then try the following methods.
Note: Modifying REGISTRY settings incorrectly can cause serious problems that may prevent your computer from booting properly. Microsoft cannot guarantee that any problems resulting from the configuring of REGISTRY settings can be solved. Modifications
of these settings are at your own risk.
I need you to check in the registry for a certain subkey that might be there. The subkey we are looking for is called “InProgress”
 From your desktop click the Start
button
In the search field type “regedit” (do not hit enter, “regedit.exe” will appear in the start menu)
Right-click “regedit.exe” and select “Run as administrator”
(If you receive the User Account Control message, select continue or allow to proceed)
You should now be the Registry Editor.
Now we are going to browse to the following subkey:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\InProgress
Expand HKEY_LOCAL_MACHINE
Expand SOFTWARE
Expand Microsoft
Expand Windows
Expand CurrentVersion
Expand Installer
Under the “Installer” key do you see the subkey “Inprogress”, if so, right-click the “Inprogress” subkey and select delete.
After you delete the “Inprogress” subkey, close the Registry Editor and any other window that you may have open and restart your computer.
Jaynet Zhang
TechNet Community Support