Trouble launching extension-associated applications through WebLogic Web Server

We are using WebLogic 7.1 to do a simple document management system. We have a
servlet that generates HTML. The HTML contains a hyperlink to document that is
served through WebLogic Web Server, via a Web Application, and is located in the
application directory.
The problem is, when you click on the hyperlink, an application associated with
the extension (for example, Microsoft Word for .doc extension) is not launched.
Instead, the browser brings up the document in its raw form directly in the browser
window.
This feature works properly when you browse to other sites that contain hyperlinks
to Word Documents (Microsoft Word gets launched properly within the browser).
Any ideas would be greatly appreciated.

Hi Jay,
During my on going testing on our DR site, across all the issues which kind of fixed and working now – I have come across 1 which I am a little amazed with
While trying to run the ping and buffer on REN SERVER
ERROR 404 Page not found. Everything is set up perfectly to what I understand.
Env. – HR to portal .
Request goes to RPS passes the firewall goes to LB and to REN and so on along with that.
Initially the Setup was incorrect which is corrected now. Then LB was listening to desired port – which was not activated while RPS was brought up – we have fixed that. so for now LB listens to port.
We have bounced app/prcs and cleared cache. But when tried to ping test – 404 (page not found error )
I have checked config.xml / struts-config.xml and web.xml – jus to verify the document root and context is alrite. Looks Good.
Checked logs - No specific error.
HR – Websphere … RPS apache...
Portal – Weblogic
Tools - 8.49.18
App - 9.0 (HR)
RENQ is up and running.
REN Server Cluster ID: RENCLSTR_0002
*StateFlag Active
*REN Server Cluster URL: https://psportal:8065
*REN Server Browser URL: https://psportal.dowjones.net:8065
Authentication Domain: dowjones.net
request your help pls

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