Trouble with my webcam

Hey, I am having trouble with my webcam. I can see the other person just fine, but he can NOT see me. When I went to tools and options it said that the webcam was working, but it is not comeing on (aka the light doesnt come on) and he can not see me. I havent had trouble with it untill now. How can i fix it?

If your contact has a video camera but you cannot establish a video chat then there may be a compatibility issue/limitation between the versions being used. Find out what version of Skype your contact is using. If it is an older Skype for Mac version, iOS version or similar and that contact is unable to upgrade to the latest release due to Hardware/OS limitations, then you may have to downgrade your client to a version that is video compatible with your contact's. I believe that may be at least a Skype for iPad release 4.6.306. Unfortunately older releases are not available from Skype as the iTunes Store only seems to carry the latest release.
Using your discretion you can however do a websearch for "Skype for iPad 4.6.306.ipa" or something similar and easily find versions that are available for download from 3rd party sites. If you kept a backup copy of that previous release then you could re-install it as well. With the .ipa file you can place it into your iTunes Apps directory and attempt to downgrade to that version when your iPad is connected.
This video compatibility issue is also mentioned here as well:
http://community.skype.com/t5/iOS-iPhone-and-iPad/Cannot-video-call-some-of-your-contacts-anymore/td...

Similar Messages

Trouble with Toshiba built-in webcam: "unable to enumerate USB device"

I am running archlinux on a Toshiba Satellite L70-B-12H laptop, and having troubles with the Webcam. *Once in a while*, everything goes well and I get
# lsusb
Bus 004 Device 002: ID 8087:8000 Intel Corp.
Bus 004 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 003 Device 004: ID 04f2:b448 Chicony Electronics Co., Ltd
Bus 003 Device 003: ID 8087:07dc Intel Corp.
Bus 003 Device 002: ID 8087:8008 Intel Corp.
Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
# dmesg
[ 3433.456115] usb 3-1.3: new high-speed USB device number 4 using ehci-pci
[ 3433.781119] media: Linux media interface: v0.10
[ 3433.809842] Linux video capture interface: v2.00
[ 3433.826889] uvcvideo: Found UVC 1.00 device TOSHIBA Web Camera - HD (04f2:b448)
[ 3433.835893] input: TOSHIBA Web Camera - HD as /devices/pci0000:00/0000:00:1a.0/usb3/3-1/3-1.3/3-1.3:1.0/input/input15
[ 3433.835976] usbcore: registered new interface driver uvcvideo
[ 3433.835977] USB Video Class driver (1.1.1)
Unfortunately, *most of the time* the camera seems invisible to my system, and I get
# lsusb
Bus 004 Device 002: ID 8087:8000 Intel Corp.
Bus 004 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 003 Device 003: ID 8087:07dc Intel Corp.
Bus 003 Device 002: ID 8087:8008 Intel Corp.
Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
(note the missing "04f2:b448 Chicony Electronics Co., Ltd" device), and
# dmesg
[ 480.104252] usb 3-1.3: new full-speed USB device number 4 using ehci-pci
[ 480.171097] usb 3-1.3: device descriptor read/64, error -32
[ 480.341235] usb 3-1.3: device descriptor read/64, error -32
[ 480.511375] usb 3-1.3: new full-speed USB device number 5 using ehci-pci
[ 480.578007] usb 3-1.3: device descriptor read/64, error -32
[ 480.748151] usb 3-1.3: device descriptor read/64, error -32
[ 480.918282] usb 3-1.3: new full-speed USB device number 6 using ehci-pci
[ 481.325196] usb 3-1.3: device not accepting address 6, error -32
[ 481.392091] usb 3-1.3: new full-speed USB device number 7 using ehci-pci
[ 481.798926] usb 3-1.3: device not accepting address 7, error -32
[ 481.799166] hub 3-1:1.0: unable to enumerate USB device on port 3
Searching on the web, most results I found lead to this page, where it is said that the problem is due to badly tuned overcurrent protection, and advocated that unplugging and switching off the computer for a little while gets things back into normal. This does not really work for me; the problem seems to occur more randomly, unfortunately with high probability (my camera is available after less than one boot out of ten).
I tried to ensure that the ehci-hcd module is loaded at boot with the ignore-oc option (with a file in /etc/module-load.d/), to no avail.
I also wrote a script which alternatively removes and reloads the ehci-pci driver until my device is found in lsusb. It is sometimes helpful, but usually not. And even when my device is found that way, it can only be used for a while before disappearing again.
Anyway, such a hack is unacceptable... So, my questions are:
is it indeed related to overcurrent protection ?
is there anything else I can try ?
should I file somewhere an other of the numerous bug reports about "unable to enumerate USB device" already existing ?
If of any importance, I am running linux 3.15.7, because at the time I installed my system, I couldn't get the hybrid graphic card Intel/AMD working under 3.16.
Last edited by $nake (2014-10-18 16:29:06)

uname -a
Linux libra 3.9.4-1-ARCH #1 SMP PREEMPT Sat May 25 16:14:55 CEST 2013 x86_64 GNU/Linux
pacman -Qi linux
Name : linux
Version : 3.9.4-1
Description : The linux kernel and modules
Architecture : x86_64
URL : http://www.kernel.org/
Licences : GPL2
Groups : base
Provides : kernel26=3.9.4
Depends On : coreutils linux-firmware kmod mkinitcpio>=0.7
Optional Deps : crda: to set the correct wireless channels of your country
Required By : nvidia
Optional For : None
Conflicts With : kernel26
Replaces : kernel26
Installed Size : 65562.00 KiB
Packager : Tobias Powalowski <[email protected]>
Build Date : Sat 25 May 2013 16:28:17 CEST
Install Date : Sun 02 Jun 2013 15:30:35 CEST
Install Reason : Explicitly installed
Install Script : Yes
Validated By : Signature

Trouble with webcam

Hi I am having trouble with my optia pro webcam. When it turns on it shadows with black and then progressively get's worse. I am using Windows Vista. Is there a link or download that will solve this problem. Thanks

Thanks for the replies, everyone.
I've made some progress. Like I said, before this problem occurred, I had to start my laptop's webcam software (CyberLink YouCam) before starting my .Net applications. If I failed to start YouCam, instead of a video feed I would receive an image from YouCam
instructing me to start YouCam. This is annoying because I have to run YouCam, which is not a light program, along with my stuff.
I wanted to find a way to run my .Net stuff on its own, so I began experimenting, which included uninstalling YouCam. After uninstalling, .Net couldn't get the video feed at all, so I reinstalled. This is when the weird error above appeared, but only for
SOME projects, oddly.
Last night I experimented further. I have three versions of Visual Studio on this system, so I pulled up 2010 to give it a try. Same issue. This lead me to believe the issue was not only outside of my code, but outside of project scope all together.
After a system restore to a point prior to uninstalling and reinstalling miserable YouCam, my video programs worked again, meaning I still have to start YouCam. It seems YouCam is monopolizing something, or maybe the un/reinstall messed something up.
The method I'm using from Emgu CV library is called Capture(), which creates an object to access the video feed. By default, it accesses the default camera. However, you can specify with an index a different camera. I'm suspicious that YouCam might be creating
a virtual webcam and making it the default, so perhaps if I specify a different index, I'll be able to access a camera directly.
Further thoughts are appreciated. Thanks.

Issues with using webcam in Flash Windows 8.1

Hi there
Anyone else experiencing this and can help?
I have recently upgraded to Windows 8.1 and ever since then I cannot get Flash Player to display my webcam on various chat sites and realtime messaging tools.
All i end up with is a white pane where the webcam image should be. Is there any way of getting this to work as this is causing lots of problems for me?
I have tried changing the settings, running in compatability mode etc but nothing seems to work. As I am on Windows 8.1 I cannot even try the Flash Player 12 beta to see if that resolves it.

8.1 is (with the possible exception of Vista) the worst abomination Microsoft ever released. And IE11 (which I suppose you're using too) is every bit as bad.
The pages can't recognize the browser, so they don't recognize any of the plugins, like Flash Player. So far, Microsoft has made NO indication that they have any plan to fix it soon.
Microsoft's recommendation is to use Compatibility View for affected pages, and "pretend" you're using an different browser. Trouble with that is it has seen limited success at best, and you have to individually enable it for EVERY page that has problems.
I'm not big on "pretending" so I recommend actually using another browser.
Firefox (from Mozilla)
Opera (from Opera)
Safari (from Apple)
Chrome (from Google)
ANY of those will work where IE11 won't, with the Flash Player Plug-in (For all other browsers), and Chrome doesn't even need that because it has its own Flash Player plugin built in.

Trouble with Benq DC C 700 digital camera on Satellite L30 105

Hello
I'm having trouble with my digital camera when I connect it to my laptop. Every time I connect the camera the laptop freezes and gives me the blue screen of death, that is, the screen you get when a fatal error occurs, and then my laptop has to be rebooted. So this happens each and every time I connect the two.
I've tried updating the bios and installing the latest drives but nothing seemed to work. I've contacted the support center at Benq and they told me to contact Toshiba as they are pretty sure the problem is not with the camera. So please anyone, if you have any ideas and or suggestions/solutions I'll be glad to hear them out.
Thanks!

Hi
First of all if you need the Toshiba support you have to contact the Toshiba authorized service partner in your country. This forum here is only a user-to-user forum and you will not find anyone from Toshiba here.
Secondly;
It seems the Satellite L30-105 was delivered with Vista. Do you use this OS on the L30?
I have read about many issues with the 3rd party devices, software and Windows Vista.
I dont know what the guys told you but possibly the webcam software is not 100% compatible with Vista.
You should know that the BSOD appears if there is a serious software or hardware problem. I dont think that this issue was caused by a hardware problem and therefore there is only one possibility; software compatibility issue.
In you case I would update the Vista to the latest state and would ask the webcam manufacture if its 100% compatible with Vista.
Good luck

Help with Creative WebCam Live! Ultra for Notebooks.

Hi!
I have trouble with my camera and the Live! Cam Doodling software. The program say that the camera is not supported. Is there anyway that i not have an Live! camera model. On the backside of the camera the model number is : VF0070 Thanks in advance.

mikaelna,
I'm afraid your Live! Ultra webcam isn't compatible with the Live! Cam Doodling software.
Here's a few of the Live! Cam series webcam that works with the Doodling software.
1.Live! Cam Optia AF
2.Live! Cam Voice
3.Live! Cam Optia
4.Live! Cam Video IM Pro
5.Live! Cam Video IM Skype Edition
6.Live! Cam Video IM
Jason

Y50-70 trouble with intel drivers

Hi, I'm having a problem installing some of the intel drivers on my Y50-70, I had some trouble with my OS and decided to downgrade to windows 7 which ended up needing the Partition type change which wiped the disk, so here I am.I'm on Windows 7 64-bit, I've installed most of the drivers but there are 2 that just aren't working, the only driver I have actively not installed is the webcam driver, because I'm paranoid The drivers that aren't working:Intel Management Engine Interface Driver 9.5.15.1 730-"The setup program failed to install one or more device drivers. Setup will exit."andIntel Video Driver for 64-bit Windows 10.18.10 .3574/6. 16.0.3137- "This computer does not meet the minimum requirements for installing this software"In my Device manager my current display adapter is listed as:Standard VGA Graphics adapterand I have a few items with yellow alerts, these are:3D Video ControllerEthernet ControllerPCI DevicePCI Simple Communications ControllerAny ideas as to why I can't install either of the Intel drivers?This is driving me nuts, any help will be greatly appreciated. Sorry for the bunched text, apparently the spaces I used made the post complain about invalid HTML, today is not my day.

If you don't need the Management Engine, don't bother installing the drivers for it. Disable it in BIOS too.
As for the integrated graphics driver, you need to unpack it, then manually install it using Have Disk from Device Manager.

I have been having a lot of trouble with the latest itunes update and my ipod classic 80Gb i.e. being unable to sync songs, but now i have no files at all on my ipod, it is completely blank when i view it from my computer. I need help, please, anybody.

As it says above, i have been having a lot f trouble with my ipod classic and the latest itunes update, i was unable to sync songs or anything to it and have tried every conceivable 'fix' i could find. i have run an itunes diagnostic and the results are posted below. a major problem is that when i try and view my ipod through my computer it displays nothing at all on the ipod, no files or anything, this may be the problem but i have no idea how it has happened or how i could resolve it.
This ipod holds huge sentimental value and i am loathe to buy a new one! If anybody can help it is greatly appreciated, than kyou in advanced.
Microsoft Windows 7 x64 Home Premium Edition Service Pack 1 (Build 7601)
ASUSTeK Computer Inc. K50IJ
iTunes 11.1.5.5
QuickTime not available
FairPlay 2.5.16
Apple Application Support 3.0.1
iPod Updater Library 11.1f5
CD Driver 2.2.3.0
CD Driver DLL 2.1.3.1
Apple Mobile Device 7.1.1.3
Apple Mobile Device Driver 1.64.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
iTunes Serial Number 0038B8600B98D1E0
Current user is not an administrator.
The current local date and time is 2014-03-21 16:52:39.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is not supported.
Core Media is supported.
Video Display Information
Intel Corporation, Mobile Intel(R) 4 Series Express Chipset Family
Intel Corporation, Mobile Intel(R) 4 Series Express Chipset Family
**** External Plug-ins Information ****
No external plug-ins installed.
Genius ID: 2fd81a1f13cf3ff25a8b4f0e8e725116
**** Device Connectivity Tests ****
iPodService 11.1.5.5 (x64) is currently running.
iTunesHelper 11.1.5.5 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
Universal Serial Bus Controllers:
Intel(R) ICH9 Family USB Universal Host Controller - 2934. Device is working properly.
Intel(R) ICH9 Family USB Universal Host Controller - 2935. Device is working properly.
Intel(R) ICH9 Family USB Universal Host Controller - 2936. Device is working properly.
Intel(R) ICH9 Family USB Universal Host Controller - 2937. Device is working properly.
Intel(R) ICH9 Family USB Universal Host Controller - 2938. Device is working properly.
Intel(R) ICH9 Family USB Universal Host Controller - 2939. Device is working properly.
Intel(R) ICH9 Family USB2 Enhanced Host Controller - 293A. Device is working properly.
Intel(R) ICH9 Family USB2 Enhanced Host Controller - 293C. Device is working properly.
No FireWire (IEEE 1394) Host Controller found.

Here is what worked for me:
My usb hub, being usb2, was too fast. I moved the wire to a usb port directory on my pc. That is a usb1 port which is slow enough to run your snyc.

Hi, i am having trouble with my mac mail account, i cannot send or receive any emails because of the server connection problems. Message says it could not be connected to SMTP server. Thanks in advance for your help.

Hi, i am having trouble with my mac mail account, i cannot send or receive any emails because of the server connection problems. Message says it could not be connected to SMTP server. Thanks in advance for your help.

Hello Sue,
I have an iPad 3, iPad Mini and iPhone 5S and they are all sluggish on capitalisation using shift keys. I hope that Apple will solve the problem because it is driving me crazy.
I find using a Microsoft Surface and Windows 8 phone, which I also have, work as well as all the ios devices before the ios 7 upgrade.
It has something to do with the length of time that you need to hold the shift key down. The shift key needs to be held longer than the letter key for the capitalisation to work. For some reason, this is a major change in the way we have learnt to touch type on computers. I am having to relearn how to type!
Michael

Trouble with OR in where clause

Hello,
I'm having trouble with execution speed. The problem seems to be with using OR in my where clause.
Here's the meat of the function where i_pledge_number is an input parm:
BEGIN
SELECT /*+ INDEX (pp) */ SUM(pp.prim_pledge_amount)
INTO return_amount
FROM
primary_pledge pp
WHERE
-- Get total if multiple allocations
pp.prim_pledge_number IN
(SELECT pc.pledge_number
FROM pledge_codes pc
WHERE pc.pledge_code_type = 'M'
AND pc.pledge_code = 'AC'
AND lpad(pc.pledge_comment,10,'0') = i_pledge_number)
-- Get total if single allocation
OR pp.prim_pledge_number = i_pledge_number;
RETURN return_amount;
END;
If I comment out either half of the OR statement (either the subquery or the pp.prim_pledge_number = i_pledge_number half) the function returns a value in .02 seconds. If I leave the OR in, it takes 2.764 seconds to execute?? Can someone please show me a better way (faster) to do this? I tried using nvl() around the subquery but couldn't get it to compile.
Thanks

These things are difficult to diagnose remotely, but here is something you can try....
SELECT */ SUM(pp.prim_pledge_amount)
INTO return_amount
FROM   primary_pledge pp
WHERE pp.prim_pledge_number IN (SELECT pc.pledge_number
                                 FROM pledge_codes pc
                                 WHERE pc.pledge_code_type = 'M'
                                 AND pc.pledge_code = 'AC'
                                 AND lpad(pc.pledge_comment,10,'0') = i_pledge_number
UNION ALL
SELECT i_pledge_number FROM dual)
   RETURN return_amount;
END;If that doesn't do anything (and it might well not) there are a large number of different ways we can recast this query. To save us further guessing please give us more details: execution plans, database version number, volumetrics.
Cheers, APC

A trouble with "LIKE" in a select statement

Hi!
I'm having trouble with "LIKE" in a select statement...
With Access I can make the following and everything works well:
SELECT name, birthday
FROM client
WHERE birthday LIKE '*/02/*';
but if try to do it in my application (it uses Access), it doesn't work - I just can't understand that!!!
In my application the "month" is always the currently month taken from the "System". Look what I'm doing...
String query1 = "SELECT name, birthday " +
          "FROM client " +
          "WHERE birthday " +
          "LIKE '*/" +
          pMonth +
          "/*' " +
          "ORDER BY birthday ASC ";
ResultSet rs = statement1.executeQuery(consulta1);
boolean moreRecords = rs.next();
The variable "moreRecords" is always "false", the query returns nothing although the table "client" has records that attend the query.
Please, anyone can help me?! It's a little bit urgent.
Thanks,
Katia.

Hi Katia,
I'll bet the problem lies with the characters you're using to escape the LIKE clause. You're using the ones that Access likes to see, but that's not necessarily what's built into the JDBC-ODBC driver class.
You can find out what the correct escape wildcard characters are from the java.sql.DatabaseMetaData.getSearchStringEscape() method. It'll tell you what to use in the LIKE clause.
I'm not 100% sure about your code. It doesn't use query1 anywhere. I'd do this:
String query = "SELECT name, birthday FROM client WHERE birthday LIKE ? ORDER BY birthday ASC";
PreparedStatement statement = connection.createStatement(query);
String escape = connection.getMetaData().getSearchStringEscape();
String test = escape + '/' + pMonth + '/' + escape;
statement.setString(1, test);
ResultSet rs = statement.executeQuery();
while (rs.hasNext())
// load your data into a data structure to pass back.
rs.close();
statement.close();Let me know if that works. - MOD

(Trouble printing) Trouble with connection between Macbook Pro and Hp Deskjet 1510.

Trouble with connection between Macbook Pro and Hp Deskjet 1510. (Nothing Prints).
I have a Macbook Pro and am having difficulty printing documents from ‘Pages' from my Hp Deskjet 1510. I have installed the necessary software for the printer and it is connected via USB. Every time I try to print the printer icon comes up as it should, 'printing' and then 'job completed' and then the icon disappears. (Nothing is printed.) I thought it might be something to do with Pages compatibility with the printer but exporting the document to Word or making it a PDF doesn’t change anything. I don’t have Microsoft Word on my computer. The scanner does work and when I printed a ‘Test Page’ that worked too.
Let me know if you know why this is happening.

With these settings the network now works flawlessly, however, when i have my ethernet cable plugged in, my internet access via my airport card(on the macbook pro) is no longer available. Hoping you can tell me why this would be with this info i've provided.
Educated guess. The networking devices have priorities as to which are used. The standard order is that Ethernet has a higher priority than Airport.
While your Ethernet is unplugged it is inactive and the Mac ignores it. Once you plug it in, the Mac sees that it is active and switches traffic to that interface.
I actually take advantage of this feature at home, but configuring my Airport and Ethernet with identical fixed IP addresses. Normally I'll use Airport, but if I'm copying a huge file and I want faster performance, I'll just walk my MacBook (previously iBook, previously Powerbook) over to my Ethernet switch and plug in my MacBook. Magically, the Mac detects that the Ethernet is active and continues the file transfer uninterrupted over the faster 100baseT Ethernet connection. When the transfer is finished, or if I really need to move back to the Comfy Chair, I unplug the Ethernet cable, and all activity reverts back to the Airport, all without disrupting any existing networking connections.
You on the other hand have totally different settings for your Ethernet and your Airport, so when you switch to Ethernet, you basically loose your Airport connections.
Something you can try:
System Preferences -> Network
Gear icon on the bottom left, next to the [+] [-] icons.
Select *Set Service Order...*
Now Drag the network interfaces into the perfer priority order you want. In this case put Airport above Ethernet.
NOTE: You may want to create a new Network Location for this, instead of messing with your normal home Location (which is most likely the default Automatic. That way you have your original you can always fall back to.

Edge Animation having troubles with iOS devices within Muse Site

Hi All! I've been creating a mobile version of my website www.rinkdesigns.com and have it all complete. I created an animation/navigation bar within Adobe Edge Animate and imported it into Muse. It functions AMAZINGLY on my Nexus 4 (Android) in Chrome but on a buddies iPhone 5 Chrome only loads about 3/4 of the animation/nav bar, in Safari the animation does not load at all and half of the page background does not load either. Please check out the preview site here http://rinkdesignsmobile.businesscatalyst.com/phone
Has anyone else been having animation/mobile troubles with iOS devices? Any hints as to how you fixed your errors would be extremely helpful! I also posted this question in the Muse forum and haven't gotten a response...
Thanks,
John

Or, how about this:
Does anyone know how to have Edge Animate objects that utilize "_top" in an open url trigger make the Muse site that they are a part of open a new window/tab with that action (as opposed to having it open the url in the current page, or using "_blank" in the trigger)?

Trouble with 3rd party VST installs for Garageband, can't find instruments

Hi,
I am having trouble with Audio Units for Garageband when installing 3rd party software, VSTs, loops, instruments. I have more issues with Logic Pro. I am hoping that it is the same underlying issue and that I am just missing something. I have the manuals (not great for troubleshooting). I am confused with some installs use User Library and others use the Computer Library. I do go to the mfgs sites for updates. The installs sometimes work as standalones but I don't see ALL of the components of the software in say Garageband or Logic. Mostly, I am missing the "instruments" and "loops" that I want to access within the DAW. Some examples:
• Here is some of the software I am talking about: East West sample libraries (Play and Native Instruments); Vienna Symphonic librarires; Sylenth1 (just last night); Sample Tank 2 and Total Workstation 2 from IK Multimedia and others.
• In GB I see the Audio Units for Vienna, Play, Sylenth, some of the IK Multimedia but NOT any instruments when I go to the "Sound Generator" -- I seem to be missing the instruments and loops. I see less AUs in Logic Pro. Some of these are VST instruments.
• Can I just drag-drop samples to the library folders to fix this?
• The plug-ins do not seem to work (though Sylenth1 worked for a single sound). When there is a standalone app (as in Sample Tank), I finally got the "sounds" to be reinstalled and loaded, those sounds/samples don't show up in any DAW.
• When and if the sounds/loops/samples show up in GB's "Instruments" section will I be able to tell that they belong to that particular software or library?
Thanks in advance.
John

Found the answer myself, it was simple:
• Select the Track
• Show the Instrument (info area)
• Click on Edit
• Click on the "Sound Generator" pop up field.
• At the bottom of the pop-up list, select from the Audio Units that you have installed. This is where you see "Sample Tank 2, Vienna Instruments..."
• NEXT -- IMPORTANT: CLICK ON THE PICTURE next to the Sound Generator pop-up field.The AU unit loads up, the interface pops up, you load up the instruments in this AU Unit. You do NOT see the sounds from the AU unit in the normal Apple instrument list.
This was not intuitive but once you know it, fairly simple.
Still, the devil is in the details -- more questions on the way.

I'm having trouble with something that redirects Google search results when I use Firefox on my PC. It's called the 'going on earth' virus. Do you have a fix that could rectify the vulnerability in your software?

I'm having trouble with a virus or something which affects Google search results when I use Firefox on my PC ...
When I search a topic gives me pages of links as normal, but when I click on a link, the page is hijacked to a site called 'www.goingonearth.com' ...
I've done a separate search and found that other users are affected, but there doesn't seem to be a clear-cut solution ... (Norton, McAfee and Kaspersky don't seem to be able to detect/fix it).
I'd like to continue using the Firefox/Google combination (nb: the hijack virus also affects IE but not Safari) - do you have a patch/fix that could rectify the vulnerability in your software?
thanks

''' "... vulnerability in your software?" ''' 
And it affects IE, too? Ya probably picked up some malware and you blame it on Firefox.
Install, update, and run these programs in this order. They are listed in order of efficacy. '''''(Not all programs detect the same Malware, so you may need to run them all to solve your problem.)''''' These programs are all free for personal use, but some have limited functionality in the "free mode" - but those are features you really don't need to find and remove the problem that you have. 
''Note: If your Malware infection is bad enough and you are mis-directed to URL's other than what is posted, you may have to use a different PC to download these programs and use a USB stick to transfer them to the afflicted PC.''
Malwarebytes' Anti-Malware - [http://www.malwarebytes.org/mbam.php] 
SuperAntispyware - [http://www.superantispyware.com/] 
AdAware - [http://www.lavasoftusa.com/software/adaware/] 
Spybot Search & Destroy - [http://www.safer-networking.org/en/index.html] 
Windows Defender: Home Page - [http://www.microsoft.com/windows/products/winfamily/defender/default.mspx] 
Also, if you have a search engine re-direct problem, see this: 
http://deletemalware.blogspot.com/2010/02/remove-google-redirect-virus.html
If these don't find it or can't clear it, post in one of these forums for specialized malware removal help: 
[http://www.spywarewarrior.com/index.php] 
[http://forum.aumha.org/] 
[http://www.spywareinfoforum.com/] 
[http://bleepingcomputer.com]

Trouble with my webcam

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