Try pt 6 installtion

Question

hi all,
I was try to install for pt version 6.
It was done that the following messages were not going to be displayed by it with the Diagnostic tool. Is someone in the understanding of the action method?
PORTAL_HOME=D:\plumtree\ptportal\6.0Expected PORTAL_HOME=D:\plumtree\ptportal\6.0OpenLog: verbosity level = 2 Diagnostic system initialization OK. Portal Startup begins: 15 total tasks.OpenLog: Registered application name: ConfigInitializationOpenLog: Registered application name: portal.eipsvr22.EIPSVR22 (local machine only)
OpenLog native: Registered application name portal.eipsvr22.EIPSVR22 (local machine only) FATAL: Task #1 (InitPortalObjects) step 4 failed to complete. PTException
PortalObjectsFactory Initialization Failure (.NET) RECOMMENDATION: Review the exception listed below for more details. Since OpenKernel initialized correctly, this usually means that the portal database is not scripted or properly configured, or there is an installation problem related to .NET assemblies. This may mean the search libraries are not on your path. Try running ptverify.Task 'InitPortalObjects' Failed on Startup Task #1 (InitPortalObjects) Step #4--------------------------------------------------------------------------------error: PortalObjectsFactory Initialization Failure (.NET)platform: Windows (.NET)failure: FATAL: PortalObjectsFactory Initialization Failure (.NET)recommendation: RECOMMENDATION: Review the exception listed below for more details. Since OpenKernel initialized correctly, this usually means that the portal database is not scripted or properly configured, or there is an installation problem related to .NET assemblies. This may mean the search libraries are not on your path. Try running ptverify.exception: PTException PTException
message: -2147024891 Error in function PTSession.Connect (iUserID == 2, SecurityProviderInfo == ): -2147024891 Error in function PTSessionInfo.GetCurrentMyPages (): -2147024891 Error in function PTSession.GetMyPages (): -2147024891 Error in function PTBaseObjectManager.Open (nObjectID == 2, bLockInitially == false): -2147024891 Permission to open object with ID and class ID denied.secondary exception: at com.plumtree.server.impl.core.PTSession.Connect(Int32 iUserID, String strPassword, Object SecurityProviderInfo) in e:\buildroot\Release\portalserver\6.0.x\portalobjects\build\x86\src\dotnet\com\plumtree\server\impl\core\PTSession.cs:line 438
thanks,

Answer 1

The error message seems clear enough to me:
"Since OpenKernel initialized correctly, this usually means that the portal database is not scripted or properly configured, or there is an installation problem related to .NET assemblies. This may mean the search libraries are not on your path. Try running ptverify."
So: Something is wrong with your PATH environment variable, which usually means you didn't reboot after installing, or you are trying to run portal 5 and portal 6 at the same time, or you didn't uninstall portal 5 first.
The database connection tool ptconfig.exe, which allows you to easily configure your database connection settings, would be the first place to start, once you have verified your PATH looks right and doesn't accidentally refer to other portal .NET assemblies (i.e., 5.0 stuff).
Run ptconfig.exe and adjust your database settings until the "Test Database Connection" button works.
Then try running ptverify.bat to check that it is all correct. If that generates an exception, you can try diagnostic.bat, which does usually tell you waht it wrong (as it did here).
Specifically, you need to check that the search libraries are on your PATH.
- david