Trying to connect to a license server in a diffrent country

Our Client has just installed another SAP installation. They are trying to connect the hina SAP client to the Licence server in  a diffrent country (the licese server has a Global licence )
the 2 countries are in diffrent time zones too.
so far we have not been successful!
typing in the ip address gives a error "Connection license server failed......."
I cannot find any documentation on this as well.
appreciate any help

Hi Gordon,
Our situaiton is diffrent - we are trying to share a licence server  - thats in a remote server. see clarificaiton below.
The situaiton is they want to SHARE the LICENCE SERVER ONLY.
simply,
Australian server has a unique SAP installation with its own database
China server has a unique SAP installation with its own database
somewhere in the middle ( the lincense server is runing on a common server  - that server too is in Australia but what matters is its common and needs to be shared)
Australia needs to see its own databses ONLY
China needs to see its own databases ONLY
Both Australia and China needs to be authenticated using the same common licence server as above

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