Trying to download a trial of Photoshop Elements but can't download Air

My husband has suggested getting a better photo editing software and I saw Photoshop Elements and thought about buying it.  I see that you are able to download a trial version but I don't have AIR.   When I go to download it it just keeps opening up windows to agree with the download.   YEAH It is very frustrating.   

here's help with adobe air: http://helpx.adobe.com/air/kb/troubleshoot-air-installation-windows.html

Similar Messages

  • I purchases photoshop elements but can't download

    i purchased elements but i can not download and it asks me to buy again

    Please post Photoshop Elements related queries over at
    http://forums.adobe.com/community/photoshop_elements
    You may want to provide more information about the problem and your set-up.

  • My laptop's been stolen; I have serial number of my Photoshop Elements but can't remember which version; I now have Wondows 8.1. How do I know which version to redownload and install?

    Sorry...title says it all. I had a Photoshop Elements 3.0 on disk and have subsequently downloaded updates and was running an updated version on my stolen laptop with Windows 7.
    MyAccount shows my Photoshop serial number but not the version number which I have forgotten. I assume I can now redownload the version I had - updated to work on Windows 8.1 but don't know which version to download.

    Contact Customer Support by chat or by phone and they should be able to look into your purchase history.  You might even find it yourself if you poke around different links in your account.
    Here is a link to a page with options to help make contact:
    http://www.adobe.com/support/download-install/supportinfo/
    Support should be able to deactivate the software for your stolen laptop as well.

  • My Adobe trial for Photoshop Elements 10 for the Mac was over and I wanted to buy the application. The screen message was "Your trial has expired...but the fun doesn't have to end! Buy now to continue using Photoshop Elements 10 without having to download

    My Adobe trial for Photoshop Elements 10 for the Mac was over and I wanted to buy the application. The screen message was "Your trial has expired...but the fun doesn't have to end! Buy now to continue using Photoshop Elements 10 without having to download or re-install. " and then the button "Buy Now". When I hit the Buy Now button I am put in a field to buy Photoshop Elements 13, with no way to change to Elements 10. I do not want to go through the hassle of reinstalling etc. In fairness, it's been over a month since making the decision to buy. Still, I consider this a nightmare. Any ideas on how to buy the app I've got withou having to purchase a whole new one? Thanks.
    If worse comes to worse, will I need to uninstall the trial if I buy a new version? Can I use part of it lime download assistant?

    Adobe does not sell older versions of their software.  If you wish to purchase an older version you will have to find and take your chances with a third party vendor.

  • Can downloading a free trial of PhotoShop Elements 13 harm my MacBook? I keep getting this warning....

    Hello,
    Can downloading a free trial of PhotoShop Elements 13 harm my MacBook? I keep getting this warning before I can open the download.
    Thanks.

    After I downloaded the file, a pop-up says "This type of file can harm your computer. Do you want to keep PhotoShopElements_13_WWEFDJ.dmg anyway?" then, there are the options of Discard or Keep.

  • Hello, i'm trying to email pictures from my photoshop elements 11 organizer and once i submit, i dont get the pics i n my inbox...

    hello, i'm trying to email pictures from my photoshop elements 11 organizer, however once i submit for the pictures to send, the person is not receiving them?  any guidance?
    thanks,
    Rob

    Hi,
    Which operating system are you running on?
    In the organizer, go to the Edit menu and select Preferences -> Sharing. Which email client are you using - Adobe Email Client?
    What type of file are you trying to send - JPG, raw?
    What is the size of the file?
    An alternative way to share files would be to use something like Dropbox. You can upload the file to a dropbox and then give the other person the link so they can download it.
    Brian

  • I have an I-mac with Max OS X vers. 10.6.8. Have tried to install both an old Photoshop 7.0 and an Photoshop Elements but it does not work. 7.0 I bought many years ago end the Elements came with a Canon scanner. What to do? Regards Peter Lindgren

    en

    I´ll check the messages. Elements 4.0.
    Peter
    9 dec 2014 kl. 18.44 skrev Jeff A Wright:
    I have an I-mac with Max OS X vers. 10.6.8. Have tried to install both an old Photoshop 7.0 and an Photoshop Elements but it does not work. 7.0 I bought many years ago end the Elements came with a Canon scanner. What to do? Regards Peter Lindgren
    created by Jeff A Wright in Downloading, Installing, Setting Up - View the full discussion
    Peter Lindgren do you receive any specific error messages when you attempt to install Photoshop 7 or Photoshop Elements?  What version of Photoshop Elements are you installing?
    If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/6999366#6999366 and clicking ‘Correct’ below the answer
    Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page:
    Please note that the Adobe Forums do not accept email attachments. If you want to embed an image in your message please visit the thread in the forum and click the camera icon: https://forums.adobe.com/message/6999366#6999366
    To unsubscribe from this thread, please visit the message page at , click "Following" at the top right, & "Stop Following"
    Start a new discussion in Downloading, Installing, Setting Up by email or at Adobe Community
    For more information about maintaining your forum email notifications please go to https://forums.adobe.com/thread/1516624.

  • I purchased Photoshop Elements but I cannot download the software.

    I purchased Photoshop Elements but I cannot download the software.

    What happens when you try? Have you tried from this page?
    Download Photoshop Elements products | 13, 12, 11, 10

  • I HAD TO BUY A NEW HARD DRIVE FOR MY LAPTOP. I AM TRYING TO RE-INSTALL MY ADOBE PHOTOSHOP ELEMENTS 12 BUT IT KEEPS SAYING MY SERIAL NUMBER IS INVALID. WHAT DO I DO?

    I HAD TO BUY A NEW HARD DRIVE FOR MY LAPTOP. I AM TRYING TO RE-INSTALL MY ADOBE PHOTOSHOP ELEMENTS 12 BUT IT KEEPS SAYING MY SERIAL NUMBER IS INVALID. WHAT DO I DO?

    jessicar
    Just user to user....based on past and current history, Adobe Tech Support is not going to help you with a technical issue which is preventing you from using your purchased serial number for Photoshop Elements. Version 12 is not the current version. And, the Adobe Tech Support is limited even for the current version which is 13. If this matter involves a purchased activated serial number trapped on a crashed computer while you are trying to install on a 3rd computer, then probably Adobe Chat Activation can be of assistance. If that is the case and you want to explore that possibility, then click on the following link
    Contact Customer Care
    Photoshop Elements
    Adobe ID, Signing In
    Adobe ID, Sign In, Account Help
    Chat Panel
    If the above link does not hold its set, then you will need to navigate to the Chat Panel using the above titles as guides.
    Are you getting one of those "too many computers with your serial number" messages? Then the above should apply to your situation.
    Before the above consider....
    a. For Photoshop Elements technical issues please post your question in the Adobe Photoshop Elements Forum. Somehow your
    question got posted in the Adobe Premiere Elements Forum.
    b. Have you verified your Photoshop Elements serial number at the Adobe web site (http://www.adobe.com) - after signing in with your
    Adobe ID and Password, type My Products in the Search field and follow the path to your product in My Products. Click on Adobe
    Photoshop Elements 12 in your list to reveal the serial number.
    c. Do the install with antivirus and firewall(s) disabled.
    ATR

  • I purchased Adobe Photoshop Elements 13 for my Macbook Air. I entered the key and serial number and not sure if it downloaded to my computer. It isn't in my downloads folder. Where else would it be?

    I can't find the download for Adobe Photoshop Elements 13 on my Macbook Air. Where else could it be?

    Hi Michelle Whiteman,
    Kindly check the below mentiond link to download it, if it isn't there in downloads.
    Download Premiere Elements products | 13, 12, 11, 10
    Thanks,
    Atul Saini

  • Trying to install photoshop elements but have os 10.7.5 ,can I upgrade this?

    trying to install photoshop elements but have os 10.7.5 ,can I upgrade this?

    Elements 13. Can I update my OS?
    Sent from my iPhone

  • Trying to install older version of photoshop elements on new windows 7 computer with internet explorer 11. Install program does not recognize windows explorer 11. What can I do

    trying to install older version of photoshop elements on new windows 7 computer with internet explorer 11. Install program does not recognize windows explorer 11. What can I do

    HI Bill,
    Did you set Internet Explorer as the default browser? If not the set it as the default. Check to see if you can do custom install
    Thanks
    Scott
    Here is the system req.
    Photoshop Elements 6.0
    Windows
    Intel Pentium 4, Pentium M, or Intel Centrino 1.3 GHz (or compatible) processor
    Microsoft Windows XP with Service Pack 2 or Windows Vista
    256 MB of RAM (512 MB recommended)
    1.5 GB of available hard-disk space
    Color monitor with 16-bit color video card
    1024 x 768 monitor resolution at 96 dpi or less
    Microsoft DirectX 9 compatible display driver
    CD-ROM drive
    Web features require Microsoft Internet Explorer 6, Netscape Navigator 7.0, or Mozilla Firefox 1.5
    Languages

  • I just got a new windows 8 laptop and I am trying to install the version of photoshop elements I bou

    I just got a new windows 8 laptop and I am trying to install the version of photoshop elements I bought at Costco on it, and it will not accept the serial number on the package.

    Hi Jglowney,
    Please let me know what error you get while using the serial number to activate.
    You may want to refer : http://helpx.adobe.com/x-productkb/global/error-serial-number-invalid-try.html

  • Hi, Trying to buy an upgrade of photoshop elements, however, when I go to any of the pages it comes up with an error - 413  Header Length too Large.

    Hi, Trying to buy an upgrade of photoshop elements, however, when I go to any of the pages it comes up with an error - 413  Header Length too Large.

    Hi Johnson,
    the maximum request size is 10000 characters. To translate larger documents you'll need to break them into smaller chunks. When using the HTML mode, make sure you send a complete element, for instance the whole <p> element up to and including the </p>.
    Also make sure not to break requests in the middle of a sentence. Translator needs whole sentences to translate. You can use the BreakSentences method to find sentence boundaries. Breaksentences is also subject to the 10000 character request size limit.
    Let us know if this helps,
    Chris Wendt
    Microsoft Translator

  • I uploaded the upgrade to Photoshop Elements 12 today.  I got a "dispatching error" for Photoshop Elements, but was able to download Premier elements!  I did not order Premier Elements, so I'm confused (unless this was a package that I did not know about)

    I uploaded the upgrade to Photoshop Elements 12 today.  I got a "dispatching error" for Photoshop Elements, but was able to download Premier elements!  I did not order Premier Elements, so I'm confused (unless this was a package that I did not know about).  I really want the Photoshop Elements upgrade - not Premier Elements.  I do hope I did not pay for both - I only want one.  Help!

    Maryrhire910 I am sorry that you are facing difficulty downloading and installing Photoshop Elements 12.  Are you downloading the installation files from Download Photoshop Elements products | 13, 12, 11, 10?  If so what specific error are you receiving?

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