Trying to install Photoshop. Bought it at Office Depot. Got a card. Looked like it was installing, but at the end it failed. What to do?

what now?

what now?
You provide proper technical details like system info, error messages and so on so that people actually can help you. Just saying that something is wrong is not in any way useful.
Mylenium

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We are desperately trying to pull up viber call history (fine with the viber messages). We've tried to send history (this used to be an option on viber), it looked like it was sending but never seemed to go anywhere and never worked :-((

Please can someone help?
We are desperately trying to print our viber call history (messages are fine).
Viber used to give this as and option and could create a file but it never went anywhere.
I see viber are now saying they can't provide call history.
Previously you could go right back through the old Viber call history right to the start and now this seems to have changed and is only showing the last month.
Can anyone suggest anything at all we are really desperate and need these records.
Would really appreciate any advice.
Thanks

Contact Viber support. That's not an Apple product.

I tried to download a form from my doctor's office and got a message that I had to install adobe reader, accept the end-user agreement agreement, quit and relaunch. I did all that to my best understanding of those words but still saw nothing but the same

I tried to download a form from my doctor's office and got a message that I had to install adobe reader, accept the end-user agreement, quit and relaunch. I did all that, to my understanding of those words which could be wrong, but still have the same message. Please help.

The key word is "launch", the Apple word for "run an app". You must run an app from Applications

I just tried to install Photoshop 4.0 to my iMac (version 10.9.3) and I was informed that there was an error with the software. I could not install it. Where do I go from here?

I just tried to install Photoshop 4.0 to my iMac (version 10.9.3) and I was informed that there was an error with the software. I could not install it. Where do I go from here?

Photoshop 4.0 is not compatible with MAC 10.9.3 . You will face issues as when Photoshop 4.0 was launched there was no MAC Mavericks and Adobe has not tested the version on new MAC OS.
If you want you can download the latest version of Photoshop CC 2014 and you can use it as a trial for 30 days and you can plan to switch to the latest version.
http://www.adobe.com/products/photoshop.html

I tried to update Photoshop CS6 through CC, and PS got corrupted and wont open now.

I tried to update Photoshop CS6 through CC, and PS got corrupted and wont open now. I uninstalled it, but now I can't re-install photoshop...installer just gives me the option to uninstall.
This is my job, so very important .
Thanks
Johnny

Download the CS6 installer from this link it should install on any machine the meets the specs. Even without a serial it should install as a trial version. If CS6 was activated on your system your CS6 credentials should still be there and when you install it should be activated. Then use CS6 menu Help>Updates to install the updated, CS6 installs need to be updated.

I am trying to update a number of items which the software check brings up: It runs and says it is installing but at the end I get this error message: The update could not be expanded, and may have been corrupted during downloading. The update wil

Hi,
I am trying to update a number of items which the software check brings up:
It runs and says it is installing but at the end I get this error message:
BUT then I ge tthis:
Can anyone help me to enable the software to update?
Thanks

Thanks. Something isn't right as I just tried to download the iphoto update - it said it had competed the download but then when I clicked on the download item I get this:
Think will have to take it into the store.....
thanks for replying.

If I do a clean install on my MacBook Pro will I be able to re-install apps (FCP, Aperture, MS Office etc.) from a Time Machine backup, or will I need the original install DVDs with authorization codes?

I have two questions...
1) If I do a clean install on my MacBook Pro will I be able to re-install apps (FCP, Aperture, MS Office etc.) from a Time Machine backup, or will I need the original install DVDs with authorization codes? (because I don't have them)
2) Has anyone ever seen anything like this before on their computers?
The Apple Genius' were stumped by my laptop issues and said they'd never seen anything like it before and recommended I did a clean install. Below you can see my trash bin, and if you look at the "Empty" button it reads "N201" and then there's the "N39" to the left of it. You can also see these numbers over by the folder area--"SD5, SD6, SD7." But that's not all...
When I right click on items I see the numbers again. Instead of "Open with" I get "N152" and there's an "N35" and "LB1" towards the bottom.
I have no idea what's going on so I'm just going to do a clean install on my machine but I don't want to lose my apps. I don't have the original install DVDs for them anymore. If you have any suggestions please let me know. Thanks!

You don't lose them. You can always redownload them from the app store after you log back in with your Apple ID.
"Buy, download, and even redownload.
You can install apps on every Mac you use and even download them again. This is especially convenient when you buy a new Mac and want to load it with apps you already own."

I have ios7.1.2 on my iphone and am trying to upgrade to 8.0.2. I haven't installed 8 yet and when I try and upgrade nothing happens. It says just the improvements from 8 are available but not the whole ios. What to do?

I have ios7.1.2 on my iphone and am trying to upgrade to 8.0.2. I haven't installed 8 yet and when I try and upgrade nothing happens. It says ios8.0.2 improvements from 8.0.1 are available but not the whole ios. What to do?

It sounds like maybe 8.0.1 has downloaded onto your phone but not installed. You can check for it in Settings > General > Usage > Storage, Manage Storage. If it's there you should see it at the top of the list of apps. Swipe to delete it. 8.0.1 was pulled by Apple quickly after it was introduced due to issues and replaced by 8.0.2. Once it's deleted you should be able to download and install 8.0.2.

Installing Photoshop CS4 from original Disk onto my new Macbook Pro. Serial number accepted but now asks for the serial number of a previous version e.g. CS3 which I no longer keep. How do I resolve ?

Installing Photoshop CS4 from original Disk onto my new Macbook Pro. Serial number accepted but now asks for the serial number of a previous version e.g. CS3 which I no longer keep. How do I resolve ?

Tina Hadley did you migrate/transfer your applications over to your new Macintosh? If so this could cause problems with your serial number being recognized. Please run the available uninstallers located in Applications/Utilities/Adobe Installers folder. Once this is done you will also want to run the CC Cleaner Tool. Details on the use of the CC Cleaner Tool can be found at Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6 - http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html.

Wanting to use Photoshop CS6 to open images directly from iPhoto 11. Using OSX10.8.2 and iPhoto 11. Just installed Photoshop CS6 and want to open images directly from iPhoto. Before I installed PS I was not able to edit photos in iPhoto 11. Nothing

Wanting to use Photoshop CS6 to open images directly from iPhoto 11.
Using OSX10.8.2 and iPhoto 11. Just installed Photoshop CS6 and want to open
images directly from iPhoto. Before I installed PS I was not able to edit photos
in iPhoto 11. Nothing happens when I click on ‘edit‘ it is blank.
And now it will not work using Photoshop CS6 either.
From Help Center I have gone to iPhoto/Preferences/ Advanced and chosen Photoshop CS6 to Edit Photos but then cannot find an 'Open' to click? Perhaps this is the problem?
When I select a photo in iPhoto and click the Edit button - nothing happens.
Please advise. Glenys

This may be of help to you:
Using Photoshop or Photoshop Elements as Your Editor of Choice in iPhoto.
1 - select Photoshop or Photoshop Elememts as your editor of choice in iPhoto's General Preference Section's under the "Edit photo:" menu.
2 - double click on the thumbnail in iPhoto to open it in Photoshop. When you're finished editing click on the Save button. If you immediately get the JPEG Options window make your selection (Baseline standard seems to be the most compatible jpeg format) and click on the OK button. Your done.
3 - however, if you get the navigation window
that indicates that PS wants to save it as a PS formatted file. You'll need to either select JPEG from the menu and save (top image) or click on the desktop in the Navigation window (bottom image) and save it to the desktop for importing as a new photo.
This method will let iPhoto know that the photo has been editied and will update the thumbnail file to reflect the edit..
NOTE: With Photoshop Elements the Saving File preferences should be configured as shown:
I also suggest the Maximize PSD File Compatabilty be set to Always. In PSE’s General preference pane set the Color Picker to Apple as shown:
Note: to switch between iPhoto and PS or PSE as the editor of choice Control (right)-click on the thumbnail and select either Edit in iPhoto or Edit in External Editor from the contextual menu. If you use iPhoto to edit more than PSE re-select iPhoto in the iPhoto General preference pane. Then iPhoto will be the default editor and you can use the contextual menu to select PSE for your editor when desired.
OT

I just installed Photoshop CS5 on a new Mac . On my older Mac I saw in Bridge on the above right sight of a miniature, a kind of aperture sign so that you know the RAW photo was treat. I can't see that sign on my new Mac. How do I get back that sign on my

I just installed Photoshop CS5 on a new Mac . On my older Mac I saw in Bridge on the above right sight of a miniature, a kind of aperture sign so that you know the RAW photo was treat.
I can't see that sign on my new Mac. How do I get back that sign on my new Mac?

Apple provides repeat downloads as a convenience, not a substitute for your computers being the primary source of file transfers. All your iTunes information such as playlists, ratings, etc. are in a file on your computer, not in the Apple Store. Typically when you move computers you copy the whole iTunes folder and everything it contains to the new computer. Moving media files can be done with a drive, or by Home Sharing. You can also redownload media but let's say somebody desiced Apple may no longer sell a certain album; it cannot be downloaded again but if you already have it on a computer you can move your copy of the file.
5 authorizations: Some households have multiple computers. If you want ot use one with an account it has to be authroized. It means you can use any computer in the house to make purchaes, etc.
Okay, my 5 minute typing limit for any one response is up.
What are the iTunes library files? - http://support.apple.com/kb/HT1660
More on iTunes library files and what they do - http://en.wikipedia.org/wiki/ITunes#Media_management
What are all those iTunes files? - http://www.macworld.com/article/139974/2009/04/itunes_files.html
Where are my iTunes files located? - http://support.apple.com/kb/ht1391

Trying to download Photoshop Elements 9 on to my tablet. I have my S/N. I down loaded the files –PhotoshopElements_9_LS15 – but can not open.

Trying to download Photoshop Elements 9 on to my tablet. I have my S/N. I down loaded the files –PhotoshopElements_9_LS15 – but can not open.

you need both the 7z and exe files. put both in the same directory and click (or double click) the exe.
Downloads available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 12 | 11, 10 | 9, 8, 7
Photoshop Elements: 12 | 11, 10 | 9,8,7
Lightroom: 5.6| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

Hello, I need help with my macbook pro. It looks like I cannot install anything anymore. Everytime I try to install a new software, use the migration assistant or click the lock to make changes, it simply does not react.

Hello, I need help with my macbook pro.
It looks like I cannot install anything anymore. Everytime I try to install a new software, I simply get stuck during the installation type process. I put in my password, it does accept it, but it does not go any further.
I tried to reset the password, put no password, repair the permissions, the disk but nothing will do. I nearly got stuck with the log in screen but finally succeeded in disabling it.
So I thought I might try to create a new account but I cannot click the lock to make changes. It simply refuses to react.
I am now thinking about using the migration assistant to save all my settings, data and so fourth, but again I get stuck when I have to type in my password. It accepts it but nothing happens...
I guess it has something to do with the authorization process, but can't find anything on the internet about it... Can you help me out?
I am running Lion 10.7.3.
Regards,
Nicolas.
(I apologize if any grammatical/structural mistakes were to be found, english is not my mother-tongue. )

You probably won't like this suggestion, but I suggest you reinstall Lion.
First, backup your system. Next, reboot your system, press/hold the COMMAND-R keys to boot into the Recovery HD. Select 'Reinstall Mac OS X'. If you purchased Lion as an upgrade to Snow Leopard, the reinstall process will install Lion 10.7.3. If your system came preinstalled with Lion, you might still get Lion 10.7.2. Both installs are a total install of the OS. None of your apps or data will be impacted. Just the OS.

I am getting this response when I am trying to open a file: Before viewing PDF documents in this browser you must launch Adobe Reader and accept the End User License Agreement, then Quit and relaunch the browser." What do I do?

I am getting this response when I am trying to open a file: Before viewing PDF documents in this browser you must launch Adobe Reader and accept the End User License Agreement, then Quit and relaunch the browser.” What do I do? I have opened this up in the past without a problem.

Back up all data.
If Adobe Reader or Acrobat is installed, there should be a setting in its preferences such as Display PDF in Browser. I don't use those applications myself, so I can't be more precise. Deselect that setting, if it's selected. Otherwise do as follows.
Triple-click anywhere in the line of text below on this page to select it, the copy the selected text to the Clipboard (command-C):
/Library/Internet Plug-ins
In the Finder, select
Go ▹ Go to Folder
from the menu bar, or press the key combination shift-command-G. Paste into the text box that opens (command-V), then press return.
From the folder that opens, remove any items that have "Adobe" or “PDF” in the name. You may be prompted for your login password. Then quit and relaunch Safari, and test.
The "Silverlight" web plugin distributed by Microsoft can also interfere with PDF display in Safari, so you may need to remove it as well, if it's present. The same goes for a plugin called "iGetter," and perhaps others.
If you still have the issue, repeat with this line:
~/Library/Internet Plug-ins
If you don’t like the results of this procedure, restore the items from the backup you made before you started. Relaunch Safari again.

I installed Adobe Web and Design Preium CS6 on windows 8.1, but when I open the program the size of the menus and tools are so tiny. It is not like that for Acrobat, but all the other programs. Is there a fix for this?

I installed Adobe Web and Design Preium CS6 on windows 8.1, but when I open the program the size of the menus and tools are so tiny. It is not like that for Acrobat, but all the other programs. Is there a fix for this?

Thanks for the help. I installed CC and it fixed everything but Photoshop. I guess I will have to use my old laptop for images until Adobe fixes the problem. Do you know of a place where we can send issues like these to Adobe?

Trying to install Photoshop. Bought it at Office Depot. Got a card. Looked like it was installing, but at the end it failed. What to do?

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