I just tried to install Photoshop 4.0 to my iMac (version 10.9.3) and I was informed that there was an error with the software. I could not install it. Where do I go from here?

Photoshop 4.0 is not compatible with MAC 10.9.3 . You will face issues as when Photoshop 4.0 was launched there was no MAC Mavericks and Adobe has not tested the version on new MAC OS.
If you want you can download the latest version of Photoshop CC 2014 and you can use it as a trial for 30 days and you can plan to switch to the latest version.
http://www.adobe.com/products/photoshop.html

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HT5654 Hi, I have tried to update my itunes the way i usualy would but this has not worked. I have uninstalled it and then reinstalled it and I am still having the same issue. It keep saying that there is an error with the apples mobile device.

Hi, i have tried to update itunes in the normal way as when i opened it, it said that there was an update available. However it would not let me saying that the was a mobile device error. I have unistalled and reinsatlled it and I am still getting the same error. Does anyone know how I can fix this?

You need to do as provided. If no change after restoring as a new iPhone or not from the backup, the iPhone has a hardware problem.

I have just downloaded firefox but when I try to access the internet it comes up with the message "firefox could not download the search plugin from ...

== Issue
==
I have another kind of problem with Firefox
== Description
==
I have just downloaded firefox but when I try to access the internet it comes up with the message "firefox could not download the search plugin from: http://toolbar.inbox.com?search_plugin_firefosx.aspx.tbid=801398language=en" Can you help please
== User Agent
==
Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; YPC 3.2.0; FunWebProducts; .NET CLR 2.0.50727; .NET CLR 3.0.04506.648; .NET CLR 3.5.21022; .NET CLR 1.1.4322)

Uninstall the Inbox Toolbar, following steps here:
http://toolbar.inbox.com/faq.aspx?faqid=2876&faqmod=WST_Install#1
Then retry opening Firefox.
You can also try opening Firefox in [[Safe Mode]] (use Continue in Safe Mode first).
If that works, reopen Firefox Safe Mode, but use the dialog option to '''Restore default search engines''' as shown at https://support.mozilla.com/en-US/kb/Safe+Mode#Safe_Mode_window and press the '''Make changes and restart''' button.

I have an Ipod Touch 4G, Although I have tried two connection leads to the computer, it comes up with the message ' Itunes could not connect to "Dads Ipod" because an invalid response was received from the device'. Using WinVista Homebasic. Please help?

I have an Ipod Touch 4G, Although I have tried two connection leads to the computer, it comes up with the message ' Itunes could not connect to "Dads Ipod" because an invalid response was received from the device'. I can access the contents of the device via the connection leads using 'My Computer' but not through Itunes as the message always appears!! Using WinVista Homebasic. Is this a known fault with the Ipod4 and VISTA? It works okay on a laptop, however, I would like an expert to take me through the steps to sort out my home desktop computer? Please help? Thanks in advance
I

Try this previous discussion:
https://discussions.apple.com/message/11240674#11240674

I downloaded mavericks but the install failed. The message stated there was an error with the disk which required repairing.

Help please! I downloaded mavericks but the install failed. The message stated there was an error with the disk which required repairing. Using disk utility repair disk is not available ( greyed out) and verify disk stops and says disc requires repairing. So the online support page suggests I erase the disc and reinstall then back up from time machine ( I have a recent backup). But when I try to erase the Macintosh HD I get the message volume erase failed with the error couldn't unmount disk.
I'd be very grateful for any help anyone can give me.
I have a macbook pro 17" mid 2009- running on snow leopard 10.6.8 ... I lost the snow leopard disk so I don't know what to do from there ... I tried restarting by clicking SHIFT (safe mode) after the chime comes up, but It doesnt seem to make any difference ... please help !!
thank you sooo much
many many thanks for your hep guys !!

Whenever you install a new version of OS X being installed, the disk is checked just as if you were using Disk Utility checks the disk to see if the disk is damaged. And,, from what you report, your disk is damaged and needs to be replaced. This isn't a fault with Mavericks - your disk may have been failing for years.
It's a very good thing that you've a recent backup as you're going to need it. I would suggest that you evaluate what functionality that you need in a new disk and go shopping at OWC for a new drive - HGST (or any Hitachi), Seagate SSHDs or Toshiba drives are all good. Be sure that you buy an enclosure for the 'new' drive so that you can format it using Disk Utility before installing it into your machine - you can get one of those from OWC as well.
Good luck - call back with any questions...
Clinton

Whenever I try to download an app [from the app store on the computer], a popup message appears saying 'A server with the specified hostname could not be found'. What could I do to resolve this?

Whenever I try to download an app [from the app store on the computer], a popup message appears saying 'A server with the specified hostname could not be found'. What could I do to resolve this? I am using a MacBook Pro laptop. There is around 250 gb of free space. Please help

Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
The title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen.
Click the Clear Display icon in the toolbar. Then try to update. Select any lines that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Some private information, such as your name or email address, may appear in the log. Anonymize before posting.
When you post the log extract, you might see an error message on the web page: "You have included content in your post that is not permitted," or "The message contains invalid characters." That's a bug in the forum software. Please post the text on Pastebin, then post a link here to the page you created.

Just the other night my phone desided to reset itself, and when i went to restore it it came up with The iPhone iPhone could not be restored. an unknown error occurred (-1).

Just the other night my phone desided to reset itself, and when i went to restore it it came up with The iPhone iPhone could not be restored. an unknown error occurred (-1).
Please Help i need this phone....and i dont have the money to replace it!

I havent jail broken it so its probable a hardware issue then.......well then.......
anyway thanks man
Cheers!

I am writing a book and need to have the margins alternating left and right pages, so that there is sufficient margin for the binding. I have tried different inside and outside margins, the same inside and outside margins, facing pages, changing the maste

I am writing a book and need to have the margins alternating left and right pages, so that there is sufficient margin for the binding. I have tried different inside and outside margins, the same inside and outside margins, facing pages, changing the master, and I cannot get the margins to alternate at print time. The larger margin is always on the left. Can anyone please help me on this, as I have spent hours and lots of ink.

Set up as facing pages with a larger inside margin.

I try to download an app, and it says that there is an error in the app , Ive tried to download other apps and i get the same error. can someone help?

I try to download an app, and it says that there is an error in the app , Ive tried to download other apps and i get the same error. can someone help?

You need to reinstall the App Store.
Use Lion Recovery to do that.

I'm unable to install the newest version of itunes on my pc, the promt says that there is a problem with the windows installer package, but I have downloaded the exe more than once. Is anyone able to help?

I'm unable to install the newest version of itunes on my pc, the promt says that there is a problem with the windows installer package, but I have downloaded the exe more than once. Is anyone able to help?

Yes, I had found a similar solution also. I'm running XP Pro, SP3. I went Control Panels/ Add-Remove programmes/apple software update/ change/ repair. Then run the 10.5 exe.
While the programme updated from version 8 of iTunes, my new iTunes is now a mess. Not all of my music was in the same folder previously but it all showed up on iTunes. Now many albums have been left out, some have only a few tracks and some have two copies of some tracks as well as having other tracks missing. I haven't begun to work on that.

Trying to restore/update 3rd gen ipod touch - keep getting error message - THe ipod touch could not be restored. An unknow error occurred (-1). Please help.

Please Help..
Trying to restore / update ipod 3rd generation - keep getting error message - The ipod touch could not be restores. An unknown error occurred (-1).

Error 1 or -1
This may indicate a hardware issue with your device. Follow Troubleshooting security software issues, and restore your device on a different known-good computer. If the errors persist on another computer, the device may need service.
The "device may need service" means a hardware problem. in that case make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar

Hi i am trying to open a pdf but " preview " is saying that the file cannot be opened or that there is a problem with the file - what do i do? :-)

hi i am trying to open a pdf but " preview " is saying that the file cannot be opened or that there is a problem with the file - what do i do? :-)

Try opening the file using Adobe Reader.
Clinton

Hi there. I have 3GS and tried to up-date it today (19 Feb 2013) with iTunes and now I can't activate it! it shows the "Your iPhone could not be activated. tha activation server is unavailable...". The iPhone has never been jailbroken!!!

Hi there. I have 3GS and tried to up-date it today (19 Feb 2013) with iTunes and now I can't activate it! it shows the "Your iPhone could not be activated. tha activation server is unavailable...". The iPhone has never been jailbroken!!!
- have tried restor
- have tried recovery mode
- have tried on 2 PCs
... can someone tell me what to do! I'm tryin for 5hours now!

no! i havent change my carrier still the same

Getting error message "the requested item could not be found" when trying to install Firefox on my android.

I had to uninstall Firefox for Android because I was having problems logging in to sync. I got a support e-mail to uninstall and reinstall because the sync issue had been fixed. I uninstalled the Firefox app and then when I tried to reinstall it I get the error message on my phone "the requested item could not be found." HELP!

Some supported phones are not displaying Firefox in the Market for some reason. We're still investigating this. You can check if your phone is supported here:
https://wiki.mozilla.org/Mobile/Platforms/Android
and then download the app directly from here:
http://ftp.mozilla.org/pub/mozilla.org/mobile/releases/4.0b3/android-r7/multi/
(Note: If your phone is from AT&T, you will have to search for instructions on "sideloading" the APK file, since AT&T disables the option to install from non-Market sources.)

I can no longer play my music from iTunes on my computer. i get the error prompt: The song (name) could not be used because the original file could not be found. What do I do?

not sure what to add other than to repeat myself. ive lost ability to play music from my iTunes library on my computer. Everything is there but i get an error message that says '"The song (name) could not be found. Would you like to locate it? Then it gives me the option to locate or cancel. i can't do that for 3800 songs!! i have all my music in separate folders by album and all individual selections in an external hard drive. i can play from there but thats clicking on one number at a time. i lost my capability in the process of Microsoft correcting a problem with my outlook program. Why, i haven't a clue. help!!

This happens if the file is no longer where iTunes expects to find it. Possible causes are that you or some third party tool has moved, renamed or deleted the file, or that the drive it lives on has had a change of drive letter. It is also possible that iTunes has changed from expecting the files to be in the pre-iTunes 9 layout to post-iTunes 9 layout,or vice-versa, and so is looking in slightly the wrong place.
Select a track with an exclamation mark, use Ctrl-I to get info, then cancel when asked to try to locate the track. Look on the summary tab for the location that iTunes thinks the file should be. Now take a look around your hard drive(s). Hopefully you can locate the track in question. If a section of your library has simply been moved, or a drive letter has changed, it should be possible to reverse the actions.
Alternatively, as long as you can find a location holding the missing files, then you should be able to use my FindTracks script to reconnect them to iTunes .
tt2

I just tried to install Photoshop 4.0 to my iMac (version 10.9.3) and I was informed that there was an error with the software. I could not install it. Where do I go from here?

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