Trying to redeem mountain lion, i've got the key mail, but app story always ask to login, how can i do ?

rt...

Hello Mats in Sweden!
I'm from Austria, not so far away! The file that you've received seems to be a Windows Media File and you may need a special software for your iPad to be able to open it. I've found something HERE.
If you open this link on your iPad it should take you to the App Store, resp. open it. The price for this app is 1,59 €.
Greets from Vienna,
Bärbel

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HT1338 I'm trying to download mountain lion, I've got an icon in the dock saying "OSX Mountain Lion waiting..." What is it waiting for? I can't seem to find any context menu or information.

'm trying to download mountain lion, I've got an icon in the dock saying "OSX Mountain Lion waiting..." What is it waiting for? I can't seem to find any context menu or information.

I got it to download by going to the App Store, Purchases, and download.
This was after a false start thanks to Apple Help (total misnomer) which sent me to iTunes.
It is an amazingly slow download, so pack a lunch.
Thanks everyone.

I upgraded my operating system to OS X Mountain Lion into my computer and now I cannot log in with my password. How can I get into my computer?

I upgraded my operating system to OS X Mountain Lion into my computer and now I cannot log in with my password. How can I get into my computer?

You will find directions here: https://discussions.apple.com/docs/DOC-4101

I tried to down load mountain lion. was charged for the down load but did not get the down load

I coukd not get the mountain lion to down load on my computer.

Ok, we will get through this. But you need to give us a description of what exactly the problem is.

I'm trying to install mountain lion, bought it a few weeks ago, but it comes up with an error each time

I bought the mountain lion a few weeks ago, each time i try to install it, it comes up as an error, I can't seem to get time to stay with it, being so busy. i wonder if i'm missing something.

And the error would be?

HT4759 I cannot upgrade to mountain lion b.c. my Mac is too old; therefor no icloud. So, now, how can i sync up my devices?

My mac is too old for an upgrade to mountain lion. I tried from the app store and says it is not eligable, even though i have most recent snow leopard upgrade. My question then, is how do i sync up my devices? I put events on my calendar on my ipod, but they are not syncing with my imac calendar desktop. Please help!

Not a problem.
One last check ... read this list for applications that may not work under Lion: http://roaringapps.com/apps:table
And make a good TM or clone (CarbonCopyCopy download for $40 or SuperDuper download for $30) in case you need to start over or decide to go back.

As iMac user upgraded to Mountain Lion and lost all Legacy connection with years of Apple/Mac data storage. How can recovery since every default says "no longer supported, After years of Mac software use now it is not accessible ??????

As iMac user upgraded to Mountain Lion lost all Legacy connection with years of Apple/Mac data storage. How can recovery since every default says "no longer supported, After years of Mac software use now it is not accessible ??????

Please provide more details. What version OS X were you using?
Are you saying that Mail faIled to upgrade and you lost your old mail?
Are you asking about PowerPC applications that require Rosetta to run like AppleWorks and Microsoft Office 2004?

Nano 4th gen library was greyed out. Tried to access on new laptop. Got pop upasking permission to get access. Deleted library. How Can I retrieve or reverse?

Have a 4th gen, Nano. Original iTunes library was on old computer that no longer works. Was able to access iTunes on new laptop but songs were greyed out tried to get them released w/o success. Got a pop up message requesting permission to allow access for new computer. Entire library vanished and cannot seem to retrieve. Is there any way to retrieve the library? HELP!

If it's slow on startup it would be extensions loading or LaunchDaemons starting up.
You should have a look in:
/Library/LaunchDaemons
/Library/Extensions
You can count out anything in your home folder and it shouldn't put anything in /System as that's reserved for Apple.

Hi Guys I have asked to transfere my creative suite from windows to mac, no problem, I got the serial number, but I have a windows installation disc how to I get the mac version on my mac computer?

HI Guys I have recently asked to transfer my Windows creative suite to a Mac computer. I received the serial number but unlike my lightroom install disc, which is win and mac, my Creative Suite disc is windows only, how do I go about installing a Mac version of my creative suite onto the Mac computer?

I am talking about the Ver 3 download link that came with the purchase email.
That link is no longer available. Use "Migration Assistant" to copy your Applications from your old mac to the new Mac, then immediately run software update. Aperture Version 3.2 will not run on your new mac with Mavericks, you will have to Upgrade to version 3.4.5 at least - you can download this update from the Support page: Aperture 3.4.5
Then launch Aperture and enter your registration key and try now too update from version 3.4.5 to 3.5 from the AppStore. The AppStore will change your Aperture registration to an AppStore version, so you will able to reinstall by downloading from the AppSTore in future.
If you want transfer only Aperture and no other applications, do it manually: You will have to copy not only the application but folders from the libraries as well:
/Applications/Aperture.app
/Library/Application Support/Aperture/
~/Library/Application Support/Aperture/
Leonie

Mail (in Mountain Lion) automatically opens my PDF attachments rather that adding them as a file. How do i stop this?

Mail (in Mountain Lion) automatically opens my PDF attachments rather than attaching them as a "file". How can I prevent this?

Download and run the free application TinkerTool (not "TinkerTool System"), select the Applications tab, and check the box labeled Don't display contents of attachments inline. Then relaunch Mail.

HT1918 hi , i don't have bank account . im trying to use apple id to download free apps but it is asking me to provide billing information but i don't have it . so how can be able to preceed without my account provided here

Hi, im trying to use an apple id at iTunes store. I only wanna get free apps but it is asking me about the billing information but I don't have bank account . how can I provide a bank account there. how would I be able to use those free apps on my iphone without providing the billing information.

Creating an iTunes Store, App Store, iBooks Store, and Mac App Store account without a credit card

While trying to instal Mountain Lion OS on my macbook pro, I got the error message that my HD was damaged and it reverted to my Lion OS. Why does this happen? I bought the OS online through the app store

While trying to instal Mountain Lion OS on my macbook pro, I got the error message that my HD was damaged and it reverted to my Lion OS. Why does this happen? I bought the OS online through the app store.

The Mountain Lion installer looks at your internal drive to make certain that it's error-free before continuing installation. You should have an application named "Install OS X Mountain Lion.app" in your Applications folder now so you shouldn't have to download it again. Do this...
Boot to your Lion recovery partition by holding down both the Command and the R keys while booting. Open Disk Utility from the Recovery partition and select your hard drive (usually named "Macintosh HD" unless you've renamed it) and click on Verify Disk. If you come up with any errors, click on Repair Disk. At the end of the cycle you will get a message that the disk was successfully repaired or a message that the hard drive could not be repaired.
If you're able to repair the disk, just reboot as normal and open the "Install OS X Mountain Lion.app" and the installation will proceed. If Disk Utility was unable to repair the disk, you need to get to your local Apple Store as soon as possible so that they can see if the disk is salvageable or beyond repair.
Good luck,
Clinton

I have installed the most recent version of Snow Leopard on my MAC, and I am trying to install Mountain Lion from the Apple Store. It will not install, because it says I do not have 2GB of memory, even though I have over 200GB available. Please help.

I have installed the most recent version of Snow Leopard on my MAC, and I am trying to install Mountain Lion from the Apple Store. It will not install, because it says I do not have 2GB of memory, even though I have over 200GB available. Please help.

Welcome to the Apple Support Communities
One thing is the memory, and another thing is the hard disk space. You are telling me that you have 200 GB of free space on the hard disk, but the App Store is telling you that you have to install 2 GB of memory or more on your Mac if you want to upgrade to OS X Mountain Lion.
First of all, open  > About this Mac > More Info, and copy "Model Identifier" here, so we can know what Mac you have got and how much memory you can install.
We recommend to buy the memory in OWC or Crucial (Crucial is cheaper and offers the same compatibility warranty as OWC) because you won't probably have any problem with the memory you buy there

Trying to install Mountain Lion, getting Disk not formatted properly

I am currently running osx 10.6.8, trying to install Mountain Lion and when I am selecting the drive to install too I get:
"This disk is not formatted as Mac OS Extended (Journaled)..."
This is my master HD so i cant really just reformat it? Im not great with macs so step-by-step would help.
Model Name:          MacBook Pro
Model Identifier:          MacBookPro8,1
Processor Name:          Intel Core i7
System Version:          Mac OS X 10.6.8 (10K549)
Kernel Version:          Darwin 10.8.0

Open Disk Utility, select your Macintosh HD volume. In the status area at the bottom check that it is partitioned using GUID. Now click on the Journal icon in the toolbar above. This should fix it for you without having to reformat the drive.
Since you have the downloaded Mountain Lion installer I suggest you make a copy of it in your Downloads folder. Then do the following:
Make Your Own Mountain/Lion Installer
1. After downloading Mountain/Lion you must first save the Install Mac OS X Mountain/
    Lion application. After Mountain/Lion downloads DO NOT click on the Install button.
    Go to your Applications folder and make a copy of the Mountain/Lion installer. Move
    the copy into your Downloads folder. Now you can click on the Install button. You
    must do this because the installer deletes itself automatically when it finishes
    installing.
2. Get a USB flash drive that is at least 8 GBs. Prep this flash drive as follows:
a. Open Disk Utility in your Utilities folder.
b. After DU loads select your flash drive (this is the entry with the mfgr.'s ID and size) from the left
      side list. Click on the Partition tab in the DU main window.
c. Under the Volume Scheme heading set the number of partitions from the drop down menu to one.
      Set the format type to Mac OS Extended (Journaled.) Click on the Options button, set the
      partition scheme to GUID then click on the OK button. Click on the Partition button and wait until
      the process has completed.
d. Select the volume you just created (this is the sub-entry under the drive entry) from the left side
      list. Click on the Erase tab in the DU main window.
e. Set the format type to Mac OS Extended (Journaled.) Click on the Options button, check the
      button for Zero Data and click on OK to return to the Erase window.
f. Click on the Erase button. The format process can take up to an hour depending upon the flash
     drive size.
3. Locate the saved Mountain/Lion installer in your Downloads folder. CTRL- or RIGHT-click on the installer and select Show Package Contents from the contextual menu. Double-click on the Contents folder to open it. Double-click on the SharedSupport folder. In this folder you will see a disc image named InstallESD.dmg.
4. Plug in your freshly prepared USB flash drive. You are going to clone the content of the InstallESD.dmg disc image to the flash drive as follows:
a. Double-click on the InstallESD.dmg file to mount it on your Desktop.
b. Open Disk Utility.
c. Select the USB flash drive from the left side list.
d. Click on the Restore tab in the DU main window.
e. Select the USB flash drive volume from the left side list and drag it to the Destination entry field.
f. Drag the mounted disc icon from the Desktop into the Source entry field.
g. Double-check you got it right, then click on the Restore button.
When the clone is completed you have a fully bootable installer that you can use without having to re-download Mountain/Lion.
Note: The term Mountain/Lion used above means Lion or Mountain Lion.

App Store keeps Crashing when trying to purchase Mountain Lion.

Help! I've tried everything. I am using a Mac OS X 10.6.8. I am trying to buy Mountain Lion off the app store to update my OS so I can purchase Pages but everytime I open the app store and click buy the color wheel starts spinning and the app store won't respond.I have to force quit everytime. I tried to purchase some free apps to see if they would work and I'm getting the exact same problem. I've researched several solutions and have had no luck. I called apple and they said it could be because everyone was updating their iphone so try at non peak hours I did that and still no luck. I don't think thats the problem anyway. Any solutions?

You could also try enabling the debug menu for the App Store, using the terminal command below:
In there it gives you the option to delete cookies and reset the app... This might help you.
Nobody knows for sure what these options do, but it has never caused me any problems. However, be very careful not to click around too much, it may damage your machine.
Quit App Store.app
Open Terminal
Type "defaults write com.apple.appstore ShowDebugMenu -bool true" (without the quotations)
Hit ENTER
Relaunch App Store.app
Locate Menu and select the appropriate topic
Close & relaunch App Store.
Fingers crossed it will work for you.

Trying to redeem mountain lion, i've got the key mail, but app story always ask to login, how can i do ?

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