Trying to set up my account on my new computer, but CC only will let me buy new plan. How do I transfer account?

I just bought a new computer and am trying to move my CC acct over, but CC only will let me buy an additional plan, not transfer the existing plan. How do I transfer? Thank you!

Aloha Helzo,
Not sure if it's solved or not. I did have to uninstall all my CC from the old computer before I was allowed to install on the new computer, but it still kept telling me I had to buy the programs. I'll just watch and see if I get double-billed. I should know within a couple of weeks. If I do, then I will try and resolve it through the people in the billing department. that's how I ended up having to resolve it last time I changed computers.
Leilehua

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Trying to set up my account on my new computer, but CC only will let me buy new plan. How do I transfer account?

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