I am trying to set an open DNS using the MacAir. But when I tried to flush the existing one at utilities/terminal, it will not work. I am using Yosemite. May I know what should be the command line so that I can shift to an open DNS? Thanks

>SystemPreferences>Network>DNS

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I opened a website that said that all of my files had been encrypted. A popup appeared and asked if I wanted to leave the page, but when I tried to, it wouldn't let me. How do I know if this is a real problem or not?

I was researching information for a class and I clicked on a website that said that all of my files had been encrypted. A popup appeared and asked if I wanted to leave the page but when I tried to, it would let me. I had to force quit Safari in order to do so. How do I know if this is a real problem or not?

It's a JavaScript scam that only affects your web browser, and only temporarily.
1. Some of those scam pages can be dismissed very easily. Press command-W to close the tab or window. A huge box will pop up. Press the return key and both the box and the page will close. If that doesn't happen, continue.
2. From the Safari menu bar, select
Safari ▹ Preferences... ▹ Security
and uncheck the box marked Enable JavaScript. Leave the preferences dialog open.
Close the malicious window or tab.
Re-enable JavaScript and close the preferences dialog.
3. If the Preferences menu item is grayed out, quit Safari. Force quit if necessary. Relaunch it by holding down the shift key and clicking its icon in the Dock. From the menu bar, select
Safari ▹ Preferences... ▹ Privacy ▹ Remove All Website Data
to get rid of any cookies or other data left by the server. Open your Downloads folder and delete anything you don't recognize.

I am trying to set up my newly purchased Apple TV but when I enter my network password while setting up, I am not able to enter the Submit button, any idea how to hit the visible submit button that is visible on screen but not responding?

I am trying to set up my newly purchased Apple TV but when I enter my network password while setting up, I am not able to enter the Submit button, any idea how to hit the visible submit button that is visible on screen but not responding?

You need to use the right arrow on the remote to go all the way to the right. The submit button will be highlighted and you can then press select on the remote to proceed.

On my Mac Mini, I keep getting this error message: "iCloud encountered an error while trying to connect to the server". I don't have any problems with iCloud on my laptop / PC. It works fine... Does anyone know what the problem could be?

On my Mac Mini, I keep getting this error message: "iCloud encountered an error while trying to connect to the server". I don't have any problems with iCloud on my laptop / PC. It works fine... Does anyone know what the problem could be?

Your Mac must be on Lion (10.7) to run iCloud. Apple had to change the operating system to fully support it. Nevertheless, it is possible to get emails from iCloud without having Lion. Please tell me if this interests you.
Anyways, here is the link to buy Lion (30 dollars, totally worth the upgrade ): http://itunes.apple.com/be/app/os-x-lion/id444303913?mt=12
Franklin

My ipod 4g was working fine until i locked the screen but when i tried to turn it back on the screen stays black and its been 3 days. Does anyone know how i could fix this?

my ipod 4g was working fine until i locked the screen but when i tried to turn it back on the screen stays black and its been 3 days. Does anyone know how i could fix this?

- Charge the iPod for half an hour. Then reset the iPod:
Reset iPod touch: Press and hold the On/Off Sleep/Wake button and the Home
button at the same time for at least ten seconds, until the Apple logo appears.
- if still not working, connect to your computer. If iTunes sees the iPod, restore the iPod.
- If still problem, place the iPod in recovery mode and then try to restore the iPod. For recovery mod see:
iPhone and iPod touch: Unable to update or restore

My iPhone will not respond to my touch. Does anyone know what the problem might be or has anyone had this problem before?

My iPhone will not respond to my touch. Does anyone know what the problem might be or has anyone had this problem before?

First thing to try is to reset your device. Press and hold the Home and Sleep buttons simultaneously until the Apple logo appears. Let go of the buttons and let the device restart. See if that fixes your problem.

Hi, I have small problem, for some time in music area I had two folders to use 1. Apple loops for soundtrack pro 2. Final Cut pro sound effects now both are gray and with out content may I know what happend

Hi, I have small problem, for some time in music area I had two folders to use 1. Apple loops for soundtrack pro 2. Final Cut pro sound effects now both are gray and with out content may I know what happend

I just went through this and it appears that my Focusrite Saffire was the culprit. I connected all the outputs on the focusrite according to the way the jacsk on the back were labeled and then set up the multichannel speaker setup to match. Then I went into STP, created a pink noise clip and panned it around, the LFE, center and rears were not in the right place.
I reconnected the hardware to match the 5.1 pan pot in STP then changed the multichannel speaker setup to match. Everything appears to be correct now but I would have loved to have been able to just assigned the output busses to correct outputs in the saffire.
Next step is to pan that pink noise around with my SPL meter to calibrate the room.

I tried to upload my daughters videos she made on her iPod to my mac iPhoto and it seemed to have "Stuck" and now will not work at all. It had to a complete fix of the existing library.

I tried to upload my daughters videos she made on her iPod to my mac iPhoto and it seemed to have "Stuck" and now will not work at all. It had to a complete fix of the existing library. It will now not let me move pictures from the "Stream" to "photos", it looks like it is trying to but gets stuck and I have to force a shut down of the programe.
Thanks!

-> Tap ALT key or press F10 to show the Menu Bar
-> go to Help Menu -> select "Restart with Add-ons Disabled"
Firefox will close then it will open up with just basic Firefox. Now do this:
-> Update ALL your Firefox Plug-ins https://www.mozilla.com/en-US/plugincheck/
-> go to View Menu -> Toolbars -> unselect All Unwanted toolbars
-> go Tools Menu -> Clear Recent History -> '''Time range to clear: select EVERYTHING''' -> click Details (small arrow) button -> place Checkmarks on '''Cookies, Cache''' -> click "Clear Now"
-> go to Tools Menu -> Options -> Content -> place Checkmarks on:
1) Block Pop-up windows 2) Load images automatically 3) Enable JavaScript
-> go to Tools Menu -> Options -> Privacy -> History section -> '''Firefox will: select "Use Custom Settings for History"''' -> REMOVE Checkmark from '''"Permanent Private Browsing mode"''' -> place CHECKMARKS on:
1) Remember my Browsing History 2) Remember Download History 3) Remember Search History 4) Accept Cookies from sites -> select "Exceptions..." button -> Click "Remove All Sites" at the bottom of "Exception - Cookies" window
4a) Accept Third-party Cookies -> under "Keep Until" select "They Expire"
-> REMOVE CHECKMARK from CLEAR HISTORY WHEN FIREFOX CLOSES
-> When using the Location Bar, suggest: select "History and Bookmarks"
-> go to Tools Menu -> Options -> Security -> place Checkmarks on:
1) Warn me when sites try to install add-ons 2) Block reported attack sites 3) Block reported web forgeries 4) Remember Passwords for sites
-> Click OK on Options window
-> click the Favicon (small drop down menu icon) on Firefox SearchBar (its position is on the Right side of the Address Bar) -> click "Manage Search Engines" -> select all Unwanted Search Engines and click Remove -> click OK
-> go to Tools Menu -> Add-ons -> Extensions section -> REMOVE All Unwanted/Suspicious Extensions (Add-ons) -> Restart Firefox
You can enable your Known & Trustworthy Add-ons later. Check and tell if its working.

My phone will not turn on, is showing a sign of "loading", what should I do?

My phone will not turn on, is showing a sign of "loading", what should I do? I put it to charge but will not turn , help me please !

There are only a few things that prevent an iOS from charging When using the charger that came with the iPhone and having that plugged into a wall outlet.
1. No power in the outlet.
2. Bad charger. Try a different charger.
3. Bad cable. Try a different Apple branded or name brand cable.
4. Dirt, lint or fuzz in the connection ports. Check and carefully clean with a wooden toothpick if necessary.
5. Software glitch. First thing to try is to reset your device. Press and hold the Home and Sleep buttons simultaneously until the Apple logo appears. Let go of the buttons and let the device restart. See if that fixes your problem.
6. Hardware failure. Make an appointment at an Apple Store to have your device examined by a technician. Or contact Apple Support.

HT1631 I am not able to recover my keychain access. I followed the directions to "Reset My Default Keychain" and then entered a new password. It will not accept a new password. How do I Reset or recover the KeyChain Access Password?

I am not able to recover my keychain access. I followed the directions to "Reset My Default Keychain" and then entered a new password. It will not accept a new password. How do I Reset or recover the KeyChain Access Password?

This is what you tried?
Resetting your keychain in Mac OS X...
If Keychain First Aid finds an issue that it cannot repair, or if you do not know your keychain password, you may need to reset your keychain.
http://support.apple.com/kb/TS1544
Keychain Access asks for keychain "login" after changing login password...
http://support.apple.com/kb/HT1631

When looking at my "About This Mac" it says that I have 60gb of space left on my hard drive, but when I go into finder to find all of these files there is not 300gb worth in anything I search, even searching, "All files on the Mac". Help!?

When looking at my "About This Mac" it says that I have 60gb of space left on my hard drive, but when I go into finder to find all of these files there is not 300gb worth in anything I search, even searching, "All files on the Mac". Help!?
It says I have over 150 gigs of video on my hard drive. But I have gone through and deleted almost all of what shows up, still it says there is roughly the same amount on the hard drive. Where are these files? I want to delete them so I can have my hard drive clear.
Thanks for your help guys!

Quote from the article.
Time Machine in OS X Lion includes a new feature called "local snapshots" that keeps copies of files you create, modify or delete on your internal disk. Local snapshots compliment regular Time Machine backups (that are stored on your external disk or Time Capsule) giving you a "safety net" for times when you might be away from your external backup disk or Time Capsule and accidentally delete a file.
So what makes a notebook any different then a desktop, other then with a desktop you might have your tm backup drive connected all the time.
The object here is to not indiscriminately delete files you need or want to keep. I personally have never deleted a file I wanted to keep.
In essence a backup is for catastrophic failure of your system. So it can be restored once that failure has been fixed. Not because you go in willy nilly and start deleting files.

On my MacBook Pro, sometimes when I click to close tabs in Safari the button will not work. I have to click on some other part of the screen and then it will. This happens in other programs like Word/Excel for changing font, etc. Solution/Suggestions?

On my MacBook Pro, sometimes when I click to close tabs in Safari the button will not work. I have to click on some other part of the screen and then it will. This happens in other programs like Word/Excel for changing font, etc. Solution/Suggestions?

Start up in Safe Mode.
http://support.apple.com/kb/PH4373

Hello, I am a user of the iPhone is not the place for bi çıkıcak turkey apple brand products and product support and equipment does not work as it used to fix and send back waiting for your help. Please support me in this regard quit

Hello, I am a user of the iPhone is not the place for bi çıkıcak turkey apple brand products and product support and equipment does not work as it used to fix and send back waiting for your help. Please support me in this regard quit

We are all iphone users just like you.
Do you have a question for fellow iphone users?

Good Morning, Are there any other donotfollow plug-ins or add ons for the version 4 of Firefox? The one available on your site will not work with version 4. Thank you.

I am starting to affiliate market and need a donotfollow plug in or add on and the one available on your site will not work with version 4 of Firefox. Is there another place I can go or do you have another add on that will perform the same function as the do not follow you have on your site for the previous versions of Firefox? Any help would be greatly appreciated.

OK - to answer my own question, Apple recommend 8.2.1, but you can install 9.1.1 and it will run on a G3. Very slowly. Looks like this is the only option. Get it here: http://support.apple.com/kb/DL1036. You need OSX 10.4.11 or later though....

After upgrading to maverick my epson WF-2540 scanner will not work. There are no upgrades showing so what do I do?

After I upgraded to Maverick my Epson WF-2504 scanner will not work. There is no software update showing necessary either. I have gone to the Epson website but it doesn't offer a download. It tells me to go to "software update" ??? Any suggestions?

Thanks Arthur,
I was hoping for a good bubble bursting, but I tried that HP "update" as soon as my printer stopped responding. I really really wanted my bubble popped.
One needs the Apple supplied driver for this work. It will not work because the driver to basically function on the updated Mavericks is not supplied by Apple Updates, so the HP driver that stops printing an extra page is rendered useless. I spent, wasted two days going back and forth between Support threads, HP chat and on the phone, through all the Mac channels where I was told that the 2011 HP was antique. HP said Apple had the drivers. So, they pointed a finger at one another with this unlucky customer caught in the crossfire. HP said Mac did it and Mac said HP did it. BOOM ! goes the guy in between who spent a good bit of money to have good equipment. What is wrong with expecting a printer to last beyond 3 years, or for a back up drive to last more than 3 years?
I do appreciate the attempt to help though. It was here in Discussions where I was guided to the gimp driver, drivers which in the past always worked when needed but in this case something wicked about Mavericks prevents it from working. No matter how many times HP says it works on their site all you have to do is try and then speak with customer service to find out that in a parellel universe this may logically hold. It does not hold here. If it were the case that by working in Lion it would work in Mavericks then there must be something wrong with me. But why, APPLE, is it that one day it works, do the update and then it does not when Lion was the previous OS? I did Everything, every single thing recommended by people who had good ideas and wanted to help but all too often the facts tell us nothing of the world. Facts are tools used to decieve, the world is where it works or does not work and in this case Mavericks has cost me close to $300. Probably not a big deal in some cases, but money is money. When it is gone it is gone.
I followed the complete uninstall, going into library and removing all HP, then restarting and lo and behold HP driver for 4500 not only was not present but along the way my 500gig back up drive died, as in dead, nothing.
Of course I will not buy another HP product. If you go to the list of drivers Mac says it carries the HP Officejet 4500 wireless may be present but is not carried by Apple. I have tried Apple update over and over. What I have done is wasted my time and money. In one fell update I lost a printer and a back up drive. No storms, no loss of electricity, no boogie men lurking, no malware, no gremlins, nothing but an innocent customer updating when Apple said "update". Sure it is serendipity that both my printer and back up drive died on the same day at the same time following the Mavericks update. Who am I but a loyal customer? I must be stupid because my equipment stopped responding after the update. It is not new that there are bugs and glitches following updates. I was a beta tester for OS X, it wiped my computer clean, but I understood, it was beta.
A friend told me the same about planned obsolescence in that since printers are cheap and ink is expensive they don't really care about customer satisfaction. Three years old is antique, out of date. We should and must all be angered by this hatred for the customer shown by manufacturers across the board. Blaming the customer is ridiculous and absurd but not unheard of, in fact it has become the rule of thumb from the other side. The customer is innocent. All we want is to buy premium equipment and to have it behave in a manner befitting the cost. I am an Apple user since 1994. I designed a restaurant on a 333 mhz black and white Mac. You know, the big floppy disc one. I am not new to Apple. Fiercely loyal for 20 years. This is the most angered I have been by the flippant attitude shown to us all.
Thank you for giving the links and hopeful advice. I tried them all when I first had the troubles. The good people in discussions, not the Apple plants, but the users, tried their best. I thought that by coming back later there would be updates and new links that would help. But no. Maybe one day. HP lost a customer, it means nothing to any of the manufacturers when a customer is ridiculed by their cynical attitude towards the customer. Maybe there will be someone else to come along here that has had similar experiences and found a way to fix. Used to be a gimp driver could do the trick. Used to be a way. I fear we lose control of our equipment more and more every day. This is not a rant. It is a somewhat sad expression of having been ripped off. Discussions here have helped in the past but the more things advance the less we matter. And as in the past when I was mad about an Apple failure a member sent a fix and I printed the fix for others to use in return. We help one another in the best of ways. Please spread the word, maybe there will be a fix to show up here sometime. I kissed my iOmega back up drive and the 500 gigs of writings, photos, backups and music goodbye, gone forever, poof! But the HP printer is still here on my desk. I don't want to give up hope.

I am trying to set an open DNS using the MacAir. But when I tried to flush the existing one at utilities/terminal, it will not work. I am using Yosemite. May I know what should be the command line so that I can shift to an open DNS? Thanks

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