TS1277 My Itunes account is unable to authorize on our computer (win7) although I put in the username and password it simply sits forever trying to access the Itunes store. Is there a simple solution??

Hi I just made an itunes acount for myself but when I go to login to the account in itunes on my window 7 computer it simply says "accessing store" and then never logs in. Is there a solution to this problem or is it just my slow internet causing the problem???

With those symptoms, I'd try the following document:
Apple software on Windows: May see performance issues and blank iTunes Store
(If there's a SpeedBit LSP showing up in Autoruns, it's usually best to just uninstall your SpeedBit Video Accelerator.)

Similar Messages

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    I have the same problem but the solution Wendyz99 did has not been successful for me. Part of the itunes store loads on the right side where the tabs for Quick Links and Top Charts are but the center section of the page is white. Also if I click on a song that is in the top chart area it will take me to the page but I'm not able to purchase the song or preview the song.
    I feel I have tried all the solutions I can find on line and even had conversations with apple tech with no help.
    I have down loaded the Autoruns program and in the winstock providers I have Bonjour and Microsoft Windows Live ID Namespace Provider. I have removed Windows Live and this still does not resolve the problem. I am at a complete loss. I am running windows 7, 32bit. Someone please help!

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    Three iTunes accounts have become mixed up on our computer.  I want to be able to run three instances of iTunes independently.  Thanks,

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  • HT1660 After going for a few years without using my iTunes account I bought an iPhone and am trying to access the old songs I purchased. The username and password worked, but I can't locate those songs. Have they been deleted?

    After going for a few years without using my iTunes account I bought an iPhone and am trying to access the old songs I purchased. The username and password worked, but I can't locate those songs. Have they been deleted?

    Hello Bennett,
    The following article provides a comprehensive guide to locating and downloading your past purchases, should they be available for download.
    Download past purchases
    http://support.apple.com/kb/HT2519
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  • HT4759 When I sign into my mobile me account the username and password is not recognised what do I do?

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    - Go to settings>iTunes and App Store and sign out and sign into your account.
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    This forum is for questions from those managing sites on iTunes U, Apple's service for colleges and universities to post educational material in the iTunes Store. You'll be most likely to get help with this issue if you ask in the general iTunes or iPhone forums.
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  • HT5295 How do I automatically sync a "private" podcast where I have to manually input the username and password? It syncs in my iTunes but gives me an error on my iPod.

    How do I automatically sync a "private" podcast where I have to manually input the username and password? It syncs in my iTunes but gives me an error on my iPod?

    Is this an iLife installation disk or system install disk?  In either case download the demo version of   Pacifist and open the install package on the disk.  Locate iPhoto and use Pacifist to install iPhoto.  Then you'll need to apply the latest updater from the Apple Downloads webpage:
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    Hi, I can't access my iTunes store even though I had updated to the latest version of the iOS. It always shows "the request could not be processed" when I tried to access the iTunes store. This has been going on for the past 3 days already. Pls help..

    Many thanks b Noir
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    Hi, I can access my account, i have my username and password . But I forget my answer of the security question. And I lost the reset email. Any other way I can reset the reset email? I still have my redeemed gift card money in there.

    You need to contact Apple. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
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  • I have updated to iOS5 but now itunes says my computer isnt authorized, when I put in the username and password it says it is authorized

    I have updated the iphone 4 to iOS5.  Everything seems great but I am trying to use icloud and it says to plug it intot he computer and have wifi.  I did that but now itunes says that I need to authorize this computer or lose 63 songs.  I did that and then the message says that I have already authorized this computer it is 3 of 5 authorizations and then I am stuck in a loop. 

    With those symptoms, I'd try the following document:
    Apple software on Windows: May see performance issues and blank iTunes Store
    (If there's a SpeedBit LSP showing up in Autoruns, it's usually best to just uninstall your SpeedBit Video Accelerator.)

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