TS1398 My Wifi has completely gone, the option on the slider is greyed out, and the slider won't slide. Tried all the fixes on the forums, (except the fridge/frezzer method), none work. Grrrrr!

My Wifi has completely gone, the option on the slider is greyed out, and the slider won't slide. Tried all the fixes on the forums, (except the fridge/frezzer method), none work. Grrrrr! This has been an issue since installing new IOS! How long will it take apple to come up with a fix. My carrier offered me an early upgarde at a massively inflated monthly cost (how kind of them!).

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I have recently copied my iTunes to a new computer using the instructions from Apple site, via an external drive. My iPod will not sync on the new computer. The option to sync automatically is greyed out and it won't let me set it. How do I resolve?

I have recently installed iTunes on a new Windows 8 laptop and copied from my old XP system using an external drive. This all went ok. The problem is that i can't get my iPod classic to sync on the new laptop. I did a factory reset and re-install. It still won't sync. When I hit the 'sync' icon it does nothing. In the Options screen the option to automatically sync is greyed out and doesn't allow me to enter anything in the box. How can i resolve this?

You need iTunes on the computer. There is no iTunes for your phone. See:
Locked Out, Forgot Lock or Restrictions Passcode, or Need to Restore Your Device: Several Alternative Solutions
1. iOS- Forgotten passcode or device disabled after entering wrong passcode
2. iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
3. Restoring iPod touch after forgotten passcode
4. What to Do If You've Forgotten Your iPhone's Passcode
5. iOS- Understanding passcodes
6. iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
Forgotten Restrictions Passcode Help
You will need to restore your device as New to remove a Restrictions passcode. Go through the normal process to restore your device, but when you see the options to restore as New or from a backup, be sure to choose New.
Also, see iTunes- Restoring iOS software.

I had to re-install XP on my laptop. I installed itunes. Now I want to restore my music from backup CD's. But the option device under file is greyed out. I can't select restore from backup. How do I make the restore option active. I have an ipod nano

I had to re-install XP on my laptop. I then installed itunes again. Now I want to restore my music from backup CD's. But the option device under file is greyed out. I can't select restore from backup. How do I make the restore option active? i have an IPOD nano.

I think it's QuickTime player causing the problem, when I try to open it I get the windows error that an error has occured
Let's try swapping out your QuickTime again, taking a few extra explicit precautions this time.
Head into your Add/Remove programs. uninstall QuickTime.
Next, we’ll manually remove any leftover program files and folders.
1. On the Start menu, click My Computer (or double-click My Computer on the Desktop).
2. In My Computer, open Local Disk.
3. Open Program Files.
4. Right-click on the QuickTime folder and click Delete from the shortcut menu.
5. Navigate to C:\Windows\system32\.
6. Remove the files QuickTime.qts and QuicktimeVR.qtx. (If “Hide filename extensions for known file types” is enabled on the PC, then those two files will appear as “QuickTime” and QuickTimeVR”.)
7. Restart your computer.
Now download and save a copy of the latest standalone QuickTime installer to your hard drive. (We'll run the install from there rather than online.)
Latest Quicktime Installers … get the one that doesn’t mention iTunes
Switch off antivirus and antispyware applications prior to the install. Start the install by doubleclicking the QuickTimeInstaller.exe.
If that install goes through okay, restart the PC and try launching iTunes again. Does your iTunes launch properly now?
(If you get an error message on the QuickTime uninstall or standalone reinstall, let us know what it says. Include error message numbers if you're getting any.)

I had Copernic Desktop Search installed with an add in to Firefox. On removing CDTS it has left the add-in and the remove button is inactive ie greyed out and I can not delkete it or see the folder in the extentions. Help appreciated to get rid of it.

I had Copernic Desktop Search installed with an add in to Firefox. On removing CDTS it has left the add-in and the remove button is inactive ie greyed out and I can not delkete it or see the folder in the extensions. Help appreciated to get rid of it.

uninstalled firefox ....deleted all files still remaining under mozilla firefox directory in program files ... to avoid having to reprogram all my settings, reisntall all addons as well .. I did not remove anything from mozilla firefox that is stored in either appdata or under the windows users directory (if any)
... the as suggested reinstalled the latest version of the firefox browser using the link you provided in the email ..; tested and several issues still remain present and unresolved ....
so please this is urgent or I will have to jump browsers and start using chrome .. because we work 14 hours a day 6 (sometimes 7) days a week, to get ready for the launch of our newest venture and we cannot lose that much days on browser related issues ... so please instead of putting me through week long step process .. of do this .. do that .. can you please actually look into the issue from your end .. I use firefox for so many, many years thta I deserve this kind of support .. thnx Robert

After upgrading to IOS 5.1.1 the Wi-Fi selection in settings greyed out and now says No Wi-Fi. Have tried restting and restoring both from te phone and from Itunes but this does not solve the problem.

I recently upgraded my Iphone 4s to 5.1.1 and founf the Wi-Fi button in settings greyed out saying No Wi-Fi. I have tried Reset network Settings, Rest All Settings and restore in Itunes but to no avail. I understand this is a comon occurence but I cant find a solution to it. Can anybody help?

See this tip --> http://support.apple.com/kb/TS1559
If this doesn't resolve it you most likely have a hardware failure. Fortunately, your phone is in warranty, so if you take it to an Apple store they will replace it.

I customize my paper size and print size and am then viewing a photo on my screen. I print it out and it chops off about 5% of all edges of my original photo on the screen. Why does it do that? It is driving me crazy. I use an Epson Photo 2200 printer.

I customize my paper size and print size and am then viewing a photo on my screen. I print it out and it chops off about 5% of all edges of my original photo on the screen. Why does it do that? It is driving me crazy. I use an Epson Photo 2200 printer

What print and paper sizes are you using? Are you trying to print a borderless print? Does your printer support borderless for that particular size? Are you printing to the custom stock size or to a larger stock size?
OT

I am trying to export all of the separate audio files from Logic Pro X so that I can transfer them into pro Pro Tools, however it won't let me do it without the panning information. The option to untick panning is greyed out. How can I do it?

I have exported the separate audio files, but it contains the panning information. When the export pop up window opens, the export with panning information box is ticked, but it is greyed out so it won't let me unselect it. How do I fix this problem?

A brief and probably non-helpful answer: I know of no way to eliminate your large amount of duplicates other than by repetitive, tedious manual effort.
*There has got to be a simpler way.*
I hope you're right, but I don't think there is a simpler way.
BACKUP: It also appears that the only way I can back up the catalog is to shut down LR. Really?!
Yes, really

Restore Session no longer works properly, the window shows as blank, and the restore button is greyed out. On the history tab, the three associated links are also greyed out and unusable. How do I restore functionality?

Just as the question says, I get a restore session tab whenever I open Firefox, but it no longer shows my tabs, and the Restore button is greyed out. If I open and then close a side, it no longer shows up in the "recently closed tabs" in the History menu. "restore previous session" and "Recently closed windows" are also greyed out.
I'd like this function to work correctly again.

Make sure that you do not use Clear History to clear the Browsing History when you close Firefox.
*Tools > Options > Privacy: History: [X] Clear history when Firefox closes > Settings
*https://support.mozilla.com/kb/Clear+Recent+History
Using the "Show my windows and tabs from last time" setting is a more reliable way to restore session data.
* Tools > Options > General > Startup: "When Firefox Starts": "Show my windows and tabs from last time"

HT201304 I put the Siri choice on On to see what would happen and then I turned it back Off and now Siri won't open at all.. It just goes to the voice cover option

I was going through the setting and just playing with my phone and I came along the restrictions and I put in the code.. By accident I turned the Siri restriction on and now when I hold the home button Siri doesn't come up Vocie Control opens

See [[Troubleshooting extensions and themes]] and [[Troubleshooting plugins]]
You can use "Disable all add-ons" on the [[Safe mode]] start window to disable all extensions.
Create a new profile as a test to check if your current profile is causing the problems. 
See [[Basic Troubleshooting#Make_a_new_profile|Basic Troubleshooting: Make a new profile]]
If that new profile works then you can transfer some files from the old profile to that new profile (be careful not to copy corrupted files) 
See http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox

HT4995 I disabled location services at setup. How do I now get it enabled? The option to turn on is greyed out.

I upgraded to iOS 5 and mistakenly opted not to activate location services. It is now greyed out. How do I now enable location services?

i tried allowing changes to both the account and location services in the restrictions area and I still cannot get the location services to enable. Any other suggestions? I'm so frustrated!

During itunes update an error occured and now it won't open at all on my windows xp pc. The error is saying it is a Runtime Error on the C Library

Last night when I turned my Itunes on it asked me to update. There was Itunes and Icloud update so I clicked update as usual etc.
Halfway through an error message came up as follows:-
Runtime Error
Program: C\ Program Files|iTunes|iTunes.exe
R6034
An application has made an attempt to load the C runtime library incorrectly.
Please contact the application's support team for more information.
You click OK to this message and then another message comes up which says:-
Itunes was not installed correctly. Please reinstall iTunes. Error 7 (windows error 1114)
So can anyone help me with this.
I dare not plug my ipod or ipad in to the pc incase I loose everything.
HELP HELP HELP PLEASE.

Hello, discodiva64
Thank you for the question. Try uninstalling all components of iTunes in the order specified of the article below. Once this is done attempt to install iTunes again.
Removing and Reinstalling iTunes and other software components for Windows XP
http://support.apple.com/kb/ht1925
If the issue persists, I would recommend going through these steps for error 7.
iTunes for Windows: "Error 7" message when opening iTunes
http://support.apple.com/kb/ts3074
If the issue still persists, you may need to process the steps in the article below for each component when uninstalling iTunes.
"The feature you are trying to use is on a network resource that is unavailable" alert when removing Apple software in Windows
http://support.apple.com/kb/TS3704
Cheers,
Jason H.

PLEASE HELP! I transfer one of my garageband songs to another ipad using icloud. I see the song shouw up under "My Songs" with a grenn down arrow at the top right hand corner. When I click the green arrow they song becomes greyed out and wont do anything.

Is the song just taking an extremely long time to download or have I done something wrong?? I have searched everywhere for an answer and cant seem to find it.

Hi
I have the same problem too with two songs which are in the same state. Mine happened when I was uploading to iCloud and GarageBand crashed during the upload.
It's really annoying as these songs were from live instruments plugged into my iPad and I was using iCloud as a backup but now it's lost the entire song.
I've tried turning off iCloud and getting duplicates of iCloud songs copied to my iPad and then enabling iCloud again and that didn't fix it.
I'm currently downloading the latest patch release of GarageBand to see whether installing that version (which apparently fixes the problem in the first place) will help my songs magically reappear.
Feel I have nothing to lose as I can't get to the songs ........

TS1398 why has my 4s wifi slide button greyed out and won't let me turn wifi on?

My 4s will not connect to wifi anymore. Completely randomly after an overnight charge I think, the wifi slide button is locked at off and will not let me turn it on.

Settings App > General > Reset > Reset Network Settings. See if fixed. If not, Restore iPhone with iTunes on your computer. See if fixed. If not, and if there is Warranty or AppleCare make Genius reservation or set up service and take or send iPhone to Apple for resolution.

When I shut off the computer, firefox say's trouble with ending, and then it won't save my bookmarks that i had prior. I'm losing a lot of work why is this? It won't save my bookmarks.

when on websites, after certain time the computer freezes for time, the firefox commit charge seems to get too high to work properly. When I shut my computer to reboot, i lose my bookmarks that i had placed in my bookmark files. I lose a lot of work. Can i retrive this work somehow???

1. You're using an old version of Firefox that is no longer supported. You should upgrade to either Firefox 3.6.17 or the newest version - 4.0.1. 
http://www.mozilla.com/en-US/firefox/ - 4.0.1 
http://www.mozilla.com/en-US/firefox/all-older.html - 3.6.17
2. When you reboot your computer while Firefox is open, you risk losing data. Firefox has backups of your bookmarks file, see this to learn how you can restore a backup from a previous day. 
https://support.mozilla.com/en-US/kb/Lost+Bookmarks

Can I back up to icloud without using wi-fi as the wi-fi option on my iphone is greyed out and won't turn on

I have an appointment with Apple store later this week and want to be able to back up my phone to icloud before I go. Can this be done without using wi-fi. If it can, how do I do it?

Thanks Diesel, I've tried connecting 2 iTunes & selecting backup 2 iCloud but it will only back up to computer.
I've tried going into settings & restrictions 2 change settings there (as a google search suggested) but I can't remember password so it won't let me in to it. Do u have any other suggestions or any idea what I can do 2 get in restrictions without password?
Thanks

TS1398 My Wifi has completely gone, the option on the slider is greyed out, and the slider won't slide. Tried all the fixes on the forums, (except the fridge/frezzer method), none work. Grrrrr!

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