TS1424 downloaded an entire album and everything is fine on my iPod, but on the computer 7 tracks have an exclamation point and when I try to play those track I get a message that the original files are missing.
Exlamation point on 7 tracks from an entire album, all the others are fine. It won't play on the laptop, I get an error message that the original files are missing. But they play fine on the iPod.
Try deleting those missing tracks from your computer's iTunes, connect the iPad to your computer and do File > Transfer Purchases - that should copy them back from the iPod
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I am using a laptop with Windows 7. For several weeks Thunderbird has been running very slowly & there are messages saying a script is running too long. So I decided to try to clean up all the mail boxes, but still get the messages...so then I decided to uninstall Thunderbird and this worked correctly & I rebooted the system (as it asked me to). But when I try to re- install Thunderbird I keep getting a message that the system must be rebooted to finalize the uninstall. I did this but the same thing happens each time I try to install...so now I have no mail application on my laptop. Most frustrating but fortunately I have an iPad...
Can someone please advise? Thanks in advanceyou original problem is almost certainly your anti virus, I would also hazard a guess your new one is as well.
Thunderbird does not require a reboot on install, or uninstall.
try restarting the operating system in '''[http://en.wikipedia.org/wiki/Safe_mode safe mode with Networking]'''. This loads only the very basics needed to start your computer while enabling an Internet connection. Click on your operating system for instructions on how to start in safe mode: [http://windows.microsoft.com/en-us/windows-8/windows-startup-settings-including-safe-mode Windows 8], [http://windows.microsoft.com/en-us/windows/start-computer-safe-mode#start-computer-safe-mode=windows-7 Windows 7], [http://windows.microsoft.com/en-us/windows/start-computer-safe-mode#start-computer-safe-mode=windows-vista Windows Vista], [http://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/boot_failsafe.mspx?mfr=true" Windows XP], [http://support.apple.com/kb/ht1564 OSX]
; If safe mode for the operating system fixes the issue, there's other software in your computer that's causing problems. Possibilities include but not limited to: AV scanning, virus/malware, background downloads such as program updates. -
When I try to uninstall apple updater I get a message that says " The feature you are trying to use is on a network resource that is unavailable." I dont understand this. How can I finish uninstalling the apple update program?
(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any Apple Software Update entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install using an iTunesSetup.exe (or iTunes64Setup.exe) downloaded from the Apple Website:
http://www.apple.com/itunes/download/
Does it go through properly this time? -
I am new to Facetime. I want to be able to talk to my iMac from my Macbook. When I try to connect via email I get a message that says the person being called "is not available for Face Time".
Hi PhiDor,
Thanks for visiting Apple Support Communities.
See this article for some information that can help:
FaceTime for Mac: Troubleshooting FaceTime
http://support.apple.com/kb/ts4185
Regards,
Jeremy -
I uploaded an rtf (word) document to icloud, but when I try to open in Pages, I get a message that it does not support rtf format. What is going on?
Supported file formats for iOS Pages
Import:
Pages ’09 for Mac
Microsoft Word - Office Open XML (.docx) and Office 97 or later (.doc)
Plain Text files (.txt)
Export:
Pages ’09 for Mac
Microsoft Word (.doc)
PDF
As you can see - .rtf is not supported. -
when I try to login to icloud I get a message that says my appleid is valid but it wont work for icloud. What do I do?
Hi ljzimprich!
To have a better understanding of your issue, please let everyone know which model printer you own and what operating system you are connecting it to. That way, community will be able to assist you with suggestions appropriate for your product.
Thanks! -
when I look at my I tunes library on my computer I have an exclamation point next to some of the songs and apps. when I click on this it tells me the original file couldnt be found. How do I go about finding the original file to correct this?
See this article: iTunes: Finding lost media and downloads
B-rock -
When trying to activate my iPad 3, I consistently get a message that the activation server is unavailable, Please Try Again. Does anyone know how to help me?
It is not bricked... I think I finally found the way: http://www.imore.com/how-fix-activation-errors-iphone-after-installation-ios-7-b eta.
The above artical started to help.. but eventually I did the following:
1) put device into DFU mode
http://www.imore.com/tip-put-iphone-ipad-dfu-mode
2) when connecting ipad to itunes, itunes was aware of DFU mode. Just selected the update and itunes downloaded the correct new OS (iOS 7.0.2) and did it's thing.
Note: there was no need to download an older version of iOS. In fact, I was always rejected when attempting a downloaded ipsw. iTunes always said, "This device isn't eligible for the requested build".
Device Info: iPad 3 wifi. Software was iOS beta 7 (7 release 5 I think). -
I am having a problem getting my Starbucks song to play. I redeemed it in the iTunes store. The song -- You Found Another Love -- shows up in my playlist, but it is not playable because I get an error message that says: File not found.
Anyone have this problem?Because the location for each song in your library is on your hard drive. If the hard drive isn't there, how can iTunes play it?
You'll have to move/copy the music from your hard drive to your computer's hard drive.
Basically, EASIEST way to do all this, if you don't care about your play counts, etc...
-Delete EVERYTHING from iTunes, so that your library is now empty.
-Go to "Advanced" inside of the "Preferences" window, found in the "Edit" drop-down. You can also access Preferences by pressing Ctrl+, (Press Ctrl and the comma key)
-Change your iTunes Media Folder Location to something simple, but on your computer. I use C:/iTunes. Make sure "Keep iTunes Media Folder Organized" and "Copy files to...." are both checked. You can close Preferences now.
-Now, drag and drop your music from your hard drive into your iTunes library. iTunes will automatically add the music to your library, as you would expect, and also creates a copy of each file to place into that iTunes Media Folder you just created.
Shouldn't have any more problems... -
when i try to download itunes i get a message hkey_local_machine\software\classes\dapp\shell. verify that you have access to that key. what do i do
Perhaps try the fixit from the following Microsoft web page. (Try the "problems uninstalling" option.)
Fix problems with programs that can't be installed or uninstalled -
what do i do about this message?
Click this link. There are suggestions which may help you:
https://discussions.apple.com/thread/2710895?start=0&tstart=0 -
i keep getting the same error message which prevents me from opening firefox. how can i rectify it?
Message: Firefox is already running, but is not responding. To open a new window, you must first close the existing Firefox process, or restart your system.Did you find the Firefox profile folder?
See http://kb.mozillazine.org/Profile_folder_-_Firefox
"Application Data" in XP/Win2K and "AppData" in Vista/Windows 7 are hidden folders, use %APPDATA% in the File name field<br />
Go to: Control Panel > Folder Options > "View" tab > under "Hidden files and folders", select "Show hidden files and folders"<br />
See http://kb.mozillazine.org/Show_hidden_files_and_folders
*XP: C:\Documents and Settings\<user>\Application Data\Mozilla\Firefox\Profiles\<profile>\
*Windows: %AppData%\Mozilla\Firefox\Profiles\<profile>\ -
The problems began when I deleted a ymail account and replaced it with a new ymail account. My main account is a gmail. At some point Yahoo appear to have changed the suffix from ymail.com to yahoo.com. I could not and indeed cannot get iCloud to accept my new account. I kept getting told that my id and password could not be configured. Eventually I tried it on my mini iPad and "hey presto!" no problem at all. My new yahoo account nestles comfortably in iCloud on the mine iPad. But the MacBook Pro will have none of it! I write this question now as I fear that I will be totally demented very soon and unable to formulate my thoughts clearly!
By the way, I also find the "password" issue problematical. It seems Apple want my Apple password rather than my eMail password. All very confusing.Killerfinch wrote:
My new yahoo account nestles comfortably in iCloud on the mine iPad.
No, your Yahoo account is not in iCloud (which only handles iCloud mail), it is in Yahoo, and the Yahoo mail account is on your iPad.
But the MacBook Pro will have none of it! I write this question now as I fear that I will be totally demented very soon and unable to formulate my thoughts clearly!
Get the correct settings for your account from Yahoo and set it up manually.
By the way, I also find the "password" issue problematical. It seems Apple want my Apple password rather than my eMail password. All very confusing.
That would depend on what you are trying to do. -
I am having issues with Quicktime. It would not open, so I tried to "delete" it and re-intall. When I did that, it would not let me install it and I got a message saying it could not install because I already had it.
So, I guess what I need to know is how do I un-install Quicktime (even though the icon is gone) and then re-install it.
Thanks!Yes I had that problem this week. Did search in finder and dragged all files to trash,including any attempted down loads of updated quicktime, emptied, restarted and then down loaded latest version and all ok.
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