TS1424 i didn't get the whole song that i purchased only got 1 min of the song
i didn't get the whole song that i purchased only got 1 min of the song
Other people have been having similar problems with songs over a number of days.
Depending upon what country that you are in (music can't be re-downloaded in all countries) then try deleting it from your iTunes library and redownload it via the Purchased link under Quick Links on the right-hand side of the iTunes store home page on your computer's iTunes : re-downloading.
If you aren't in a country where you can re-download music or if it re-downloads in the same state then try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via Store > View My Account and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that song and use the 'Report a Problem' link.
Similar Messages
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Some of songs that I purchased are not shown in the purchased history.
I want to re-download some of songs that I purchased long ago. But apparently the purchase history doesn't show some specific songs. I've already ereased receipt e-mail. How can I re-download those songs.
Since you say you purchased these songs long ago, it's quite possible the iTunes Store no longer carries them.
If that's true, then you're out of luck. -
I have a few songs that I purchased from iTunes store that now only play the first 2 or 3 words of the song. How do I get the whole song back?
Hello hmcc44,
You may need to delete the items from your iTunes Library, then redownload them.
Deleting files from the iTunes library and your computer
http://support.apple.com/kb/HT3842
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/HT2519
If the issue persists beyond that point, I would recommend reporting an issue with the tracks to the iTunes Store.
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/HT1933
Cheers,
Allen -
How do you get Itunes to go to the free radio station list, I'm not talking about the one that lists the price next to the song that's playing, I'm talking about the one that gives you 50 diffrent genes to select from?
This forum is for questions from those managing sites on iTunes U, Apple's service for colleges and universities to post educational material in the iTunes Store. You'll be most likely to get help with this issue if you ask in the general iTunes forums.
But answering quickly, if you mean the streaming stations, click the Internet item:
If you don't see that item, checkmark "Internet Radio" in the General preferences in iTunes.
Regards. -
I have an Ipod touch and when I connect it to my computer using a usb cord it isn't recognized, how can i get the songs that I purchased off of this iPod without syncing?
For Windows see http://support.apple.com/kb/TS1538
For Mac OS X see http://support.apple.com/kb/TS1591 -
I have several songs that I purchased. They show in my library, but won't play on any of my devices - including my computer. I keep getting the "authorize the computer" prompt. My computer is authorized! I have done all the troubleshoots that are available. How do I get my computer and other devices to be able to play these songs? Almost all my songs play except for about 8 or 9.
If only some of the songs on an album are giving you the authorisation message, that suggests those song files are damaged.
If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copies of the dodgy tracks and try redownloading fresh copies. For instructions, see the following document:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Otherwise, I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the items that are not playing properly. If you can't see "Report a Problem" next to the items, click the "Report a problem" button. Now click the "Report a Problem" links next to the items. -
Why do songs that I purchased from the iTunes store get "chopped" after a few seconds of playing?
You will not get recharged if you download them from the Purchased section of the iTunes Store and you are signed in with the Apple ID they were originally purchased with.
iTunes Store > Purchased (in the Quick Links section on the right) > Music -
i have an itouch, most songs i got off my cd's. i have a new laptop and want to put songs from itouch to laptop.I can only get the songs that i purchased onto the laptop? need help with how to get the rest of the songs (from my cd's) from itouch to laptop please??
See this previous discussion:
Recovering your iTunes library from your iPod or iOS device: Apple Support Communities -
I have copied my music library from two different files from extewrnal hard drive into the Itunes folder. I tunes only recognizes some of the songs. I have reloaded 5 times and can't get intunes to recognize all my songs? HELP!
" When I did this, my library showed all the music I have "purchased" from itunes but did not have the music that I downloaded a long time ago through itunes from my old CDs."
Correct.
" How can I get that music to show up in my library now on my new computer? "
Copy it from your old computer or your backup copy of your old computer.
The sync is one way - computer to ipod. -
I downloaded a song that I purchased from the ITunes store, but the song does not play properly. How can I re-download the same song without having to purchase it a second time?
I could not find an option to "report a problem".
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the item that is not playing properly. If you can't see "Report a Problem" next to the entry, click the "Report a problem" button. Now click the "Report a Problem" link next to the item.
(Not entirely sure what happens after you click that link, but fingers crossed it should be relatively straightforward.) -
i have missing songs that i purchased on my old iphone. they are not in my purchased folder. but in itunes store when i look the song up, it has the purchased logo next to it.... but no way to download it
If the songs are still on your ipod, make sure autosync is disabled in iTunes on your computer, connect and right click on it in the device list, then choose "transfer purchases" to copy all bought media and apps from your ipod to your computer.
If the songs are not on your computer and got deleted from your ipod as well, you can't get them back, unless you have a backup of your iTunes library as part of your computer backup. -
How do i get songs that i purchased on my iphone to show up in my itunes library
how do i get songs that i purchased on my iphone to show up in my itunes library
Just plug it into your computer and you should get the option to transfer purchases
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I share my iTunes accont with my kids. Many of the songs that they purchase, I do not want in my iphone Library, and I don't want them to play when I have my phone on shuffle. How an I remove unwanted songs from my phone library withot affecting their devices?
These are the downsides of a shared library because if you delete the song from your library it will get also automatically deleted from your kids library. If you want to proceed then please follow this guide: https://support.apple.com/kb/HT4915
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I transferred my iTunes library from Window PC to MacBook pro and now I cant play songs that I purchased with an earlier ID and Password. How can I get around this problem?
Authorize the computer.
iTunes Store: About authorization and deauthorization - http://support.apple.com/kb/HT1420 - and another helpful post: https://discussions.apple.com/message/17828050 -
I have a song that I purchased from Itunes on my Iphone and there was an error downloading. Every time i try to download it times out and says to try again. I have tried several times and still get same message. Help? I have been charged for this song but have not been able to download.
Go here:
http://www.apple.com/support/itunes/contact/
and follow the instructions to report the issue to the iTunes Store.
Regards.
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