TS1538 I can't restore my iphone3g,always error 1015 appear in itunes after the unsuccessful restoration

I can't restore my iphone3g,always error 1015 appear in itunes after the unsuccessful restoration

See this support document http://support.apple.com/kb/ts3694 and review the instructions for correcting the error 1015.
However, this error is generally related to attempt to downgrade iOS.

Similar Messages

  • HT201444 My iphone 6 screen suddenly turned red and collapsed into a black screen, I can't restore or reset it, error 4013 appears on itunes

    Last week I bought my iphone6 and today, when I was using it, a red screen appeared and it collapsed into a permanent black screen with an apple in the middle... I restarted it a few times and tried to connect it to itunes and restore it, but it doesn't work, it starts the restoring process but after a while it fails and error 4013 appears on my Mac's screen. I don't know what to do, please help me I really need to use my phone right now.

    Try:                                               
    - iOS: Not responding or does not turn on           
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable                                                       
    - Try on another computer                                                       
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar                                     

  • HT1339 I was looking for info on restoring an iPod Touch 4th Gen. But iTunes presents the same Restore button, which when pressed, offers to update, not restore, to iOS 6.0.1. Why?

    I found this article when searching for info on restoring (to factory conditions) an iPod Touch 4th Generation. Now I thought this shipped with iOS 5.x (x unknown). But as mentioned too briefly in the header, when I click 'Restore' in iTunes, it offers not to restore, but to update. That is not what I want. I need to use this iPod Touch with Xcode 4.2 under Snow Leopard.
    So the question is: what is really going on here and why? Is it really true that 4th G iPod Touches ship with 6.0.1 instead of 5.x? If not, how can I get it to really go back to the original? Why is iTunes failing to offer a restore when I press 'Restore'? If I guessed wrong about which of my several machines running iTunes (some under Windows7, one under Snow Leopard)I used when I upgraded to iOS 6.0.1, would that explain iTune's failure to offer a true Restore?

    Restore will not replace an old iOS level. It will update the iOS level to the latest level. If you have to restore youre iPod that is what will happen. The iOS is not a part of a backup.

  • I am going to have to restore my iTunes to a prior date, how can I retrieve apps purchased after the chosen restore date?

    I appear to have "lost" many of the songs, and videos, in my iTunes.  The songs/videos show, but  when I attempt to access them, it says it can't find the file and offers to search.  In the search the song/video shows, but is greyed out.  If I restore I tunes to a prior date, how do I retrieve apps that were purchased after the chosen restore date?
    Thanks,
    Dale

    Icloud is made up of many services.  you may choose to use or not use any or all of these services.  One of the many services it provides is that it allows you to redownload past purchases.
    "I prefer to keep all of my information on my Mac, and a local backup drive."
    As you should.  That is why, if you have lost your comtent, you should redownload that lost content from icloud to your computer and back it up, using the directions I provided to you.
    "lso, I don't recall setting up a iCloud account. "
    Does not matter at all. You do not need an icloud account.  Forget you ever heard the word icloud.  Perhaps if we stop using that word, you will understand.  Itunes now allows you to download your past purchases again - instead of the one download only rule that has existed orior to now.  You can download your purchases to your computer again. 
    You seem to be getting hung up on the word icloud, so imply forget you heard it.
    Follow the direction in the link I provided to download the songs, etc that you have lost.  Once downloaded, they will once again reside on your computer where you can back them up and sync them to device as you always have.
    nothing at all changes.
    Hope this helps.

  • My iphone 3g won't restore because of an error 1015. Can you help me please

    my iphone 3g won't restore because of an error 1015. Can you help me please

    Error 1015: This error is typically caused by attempts to downgrade the iPhone, iPad, or iPod touch's software. This can occur when you attempt to restore using an older .ipsw file. Downgrading to a previous version is not supported. To resolve this issue, attempt to restore with the latest iPhone, iPad, or iPod touch software available from Apple. This error can also occur when an unauthorized modification of the iOS has occurred and you are now trying to restore to an authorized, default state.
    The above comes from this article:
    iTunes: Specific update-and-restore error messages and advanced troubleshooting
    Do not try to downgrade the version of iOS you have.

  • TS3694 When I want to restore my IPhone 3G, it can not restore & show an Unkown error (1015). What can I do now?

    When I want to restore my IPhone 3G, it can not restore & show an Unkown error (1015). What can I do now?

    Please see the quoted text below, taken from the Apple article you linked.
    "Error 1015: This error is typically caused by attempts to downgrade the iPhone, iPad, or iPod touch's software. This can occur when you attempt to restore using an older .ipsw file. Downgrading to a previous version is not supported. To resolve this issue, attempt to restore with the latest iPhone, iPad, or iPod touch software available from Apple. This error can also occur when an unauthorized modification of the iOS has occurred and you are now trying to restore to an authorized, default state."

  • After update, Itunes can't load. I get error message R6034, attempt to load the C runtime library incorrectly. I have repeatedly removed and reinstalled Itunes and still have the same problem!!!

    After update, Itunes can't load. I get error message R6034, attempt to load the C runtime library incorrectly.
    I also get error code 7 (Windows error 1114), saying itunes wasn't installed correctly. It appears that I am not the only one with this issue. what is wrong with the latest update?? I tried removing Itunes and all of its components and installing it again, but get same errors and i have also tried doing a system restore with the same results

    Doublechecking. Have you also tried the following user tip?
    Troubleshooting issues with iTunes for Windows updates

  • Ipod classic won't restore error 1439 appears in itunes

    my ipod classsic has entred disk mode after dropping it but it won't restore an error 1439 appears in itunes. what can i do or would buying another ipod be better

    Hey chjesc,
    I have an article for you that addresses this error code and may be able to provide you with some further information regarding this issue:
    iPod: Can't restore or update in iTunes with error 1415, 1417, 1418, 1428, 1429, 1430, 1436, or 1439
    http://support.apple.com/kb/ts1372
    Thanks for using the Apple Support Communities. Have a good one!
    -Braden

  • HT1267 Im trying to restore my iphone 3G, i used itunes to restore it so it downloaded the iOS, after that it gives me the error 1015, when i read about the error then it tells me that i was downgrading, but how come since i used itunes to restore?

    Im trying to restore my iphone 3G, i used itunes to restore it so it downloaded the iOS, after that it gives me the error 1015, when i read about the error then it tells me that i was downgrading, but how come since i used itunes to restore? why didnt it automatically provide me with the latest software made perfectly for the iPhone?

    Your phone was jailbroken. You can't get help here.
    In VERY RARE circumstances, this may indicate a hardware failure.

  • TS3694 cant restore my iphone has error 1015 what that means?

    how can i restore my iphone says error 1015 what this means?

    Errors related to downgrading iOS
    The required resource cannot be found: This alert message occurs when your device has a newer version of iOS than what is available in iTunes. When troubleshooting a device that presents this alert message, go toSettings > General > About and check the version of iOS on the device. If it is newer than the latest released iOS version, the device may have a prerelease developer version of iOS installed. Installing an older version of iOS over a newer version is not supported.
    Error 1015: This error is typically caused by attempts to downgrade the iPhone, iPad, or iPod touch's software. This can occur when you attempt to restore using an older .ipsw file. Downgrading to a previous version is not supported. To resolve this issue, attempt to restore with the latest iPhone, iPad, or iPod touch software available from Apple. This error can also occur when an unauthorized modification of the iOS has occurred and you are now trying to restore to an authorized, default state.
    http://support.apple.com/kb/TS3694

  • HT201263 in restoring process,"waiting for ipad" is written in itunes after that it get stuck

    in restoring process,"waiting for ipad" is written in itunes after that it get stuck

    iPad: Unable to update or restore
    http://support.apple.com/kb/ht4097
    iTunes: Specific update-and-restore error messages and advanced troubleshooting
    http://support.apple.com/kb/TS3694
    If you can’t update or restore your iOS device
    http://support.apple.com/kb/ht1808
    iPad Stuck in Recovery Mode after Update
    http://www.transfer-iphone-recovery.com/ipad-stuck-in-recovery-mode-after-update .html
    iOS: Apple logo with progress bar after updating or restoring from backup
    http://support.apple.com/kb/TS3681
     Cheers, Tom

  • How can I get an album to play in order on Itunes?  The songs keep skipping all around to other albums that I did not want to listen to at that time?

    How can I get an album to play in order on Itunes?  The songs keep skipping all around to other albums that I did not want to listen to at that time?

    It sounds like you might have the shuffle button at the bottom left of the iTunes (the button with the squiggly lines).
    If that's not the case, then maybe you just need to sort your library by album by clicking the album tab at the top.
    Is your music in a playlist, or are you trying to play it from the entire library?

  • Itunes can't load. I get error message R6034, attempt to load the C runtime library incorrectly

    After update, Itunes can't load. I get error message R6034, attempt to load the C runtime library incorrectly.
    I also get error code 7 (Windows error 1114), saying itunes wasn't installed correctly.
    Tried removing Itunes and installing again, but get same errors

    Try the following user tip:
    Troubleshooting issues with iTunes for Windows updates

  • I have a 4th gen. ipod touch.  It has software 4.2.1 and itunes always tells me I need to update to ios 6.  I always click download and install.  After the download is complete, nothing happens.  It doesn't install on its own.  Thanks,

    I have a 4th gen. ipod touch.  It has software 4.2.1 and itunes always tells me I need to update to ios 6.  I always click download and install.  After the download is complete, nothing happens.  It doesn't install on its own and there is no option to install manually..  Thanks.

    Are you sure it is a 4G iPod?  Does it have a camera?

  • I cant re-store my iPhone through the iTunes. Message which comes up says' the iPhonw could not be restored. An unknown error occurred (21). i tried all the options and nothing seems working. please help

    I cant re-store my iPhone through the iTunes. Message which comes up says' the iPhonw could not be restored. An unknown error occurred (21). i tried all the options and nothing seems working. please help

    Hi chiekoo,
    Thanks for using Apple Support Communities.
    For more information on this, take a look at this article:
    iTunes: Specific update-and-restore error messages and advanced troubleshooting
    http://support.apple.com/kb/ts3694#error21
    Error 20, 21, 23, 26, 28, 29, 34, 36, 37, 40
    These errors typically occur when security software interferes with the restore and update process. FollowTroubleshooting security software issues to resolve this issue. In rare cases, these errors may be a hardware issue. If the errors persist on another computer, the device may need service.
    Also, check your hosts file to verify that it's not blocking iTunes from communicating with the update server. See iTunes: Advanced iTunes Store troubleshooting—follow steps under the heading Blocked by configuration (Mac OS X / Windows) > Rebuild network information > Mac OS X > The hosts file may also be blocking the iTunes Store. If you have software used to perform unauthorized modifications to the iOS device, uninstall this software prior to editing the hosts file to prevent that software from automatically modifying the hosts file again on restart.
    Best of luck,
    Mario

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