TS1538 I have an iPod Touch IOS 4.2.1 that Windows 7 home premium can't see. Says there's a driver problem. My other one with IOS 5.1.1 works on the same cable and computer. I don't know where to go.

I have an iPod Touch with 4.2.1 that won't connect to my Windows 7 Home Premium laptop. It gives a "USB Device Not Recognized" error when I plug it in to a USB port. My wife's (newer) iPod Touch with IOS 5.1.1 works just fine with no errors. I'm using the same port - I just moved the cable from one iPod to the other. I've tried the various different drivers using Update Drivers. I let it search the internet and it says "The best driver software is already installed", but the device shows as "Unknown Device". I did the browse my computer, unchecked the "Show compatible hardware", and selected Apple, Inc.. There were two Apple iPod USB Drivers. One was 6.0.9999.53 and the other was 6.0.9999.61. Neither of these works. I'm thinking that the maybe I need to upgrade the iPod touch software version - but I don't know how to get to it. Can this be loaded over WiFi? Any other ideas?

Does the iPod work OK?
Does it charge when connect to the computer?
Does it appear in My Computer?
Look at the dock connector on the iPod. Compare with the iPod that does work/connect.
I suspect you have a 2G iPod. Those can only go to iOS 4.2.1
http://support.apple.com/kb/HT1353#iPod_touch_late2009
iPod touch (3rd generation)
iPod touch (3rd generation) features a 3.5-inch (diagonal) widescreen multi-touch display and 32 GB or 64 GB flash drive. You can browse the web with Safari and watch YouTube videos with Wi-Fi. You can also search, preview, and buy songs from the iTunes Wi-Fi Music Store on iPod touch.
The iPod touch (3rd generation) can be distinguished from iPod touch (2nd generation) by looking at the back of the device. In the text below the engraving, look for the model number. iPod touch (2nd generation) is model A1288, and iPod touch (3rd generation) is model A1318.

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Updated pages on 11/25 but it in application it is saying there is an new version for $19.99. Is this a different version or the same?

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Hello Guys,
and thanks for looking into this
At our company we're still in doubt wether or not to update our software to CC or just update to CS6. Currently we all have different versions (going from CS3 to CS5), and that's really time-consuming.
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Best regards,
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Let me attempt an answer.
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Error 1604:
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So yea title says it all
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Hi
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CCT

TS1538 I have an iPod Touch IOS 4.2.1 that Windows 7 home premium can't see. Says there's a driver problem. My other one with IOS 5.1.1 works on the same cable and computer. I don't know where to go.

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