TS1538 iphone 4 isnt recognized by windows 7 or itunes, even in recovery. but iphone will go into recovery. iphone will not turn on, stuck at apple logo-in a loop-

i am new to iphones and was chosen to "fix" friends iphone, have managed to get iphone into recovery mode but itunes and windows 7 wont recognize it at all. ive tried everything, googled all i can google...with no luck. iphone will not boot up just goes to apple logo and loops nonstop even when charging. please someone tell me what to do as i am an android geek and know nothing of iphone.

Hello,
this Solution fixed my Problem.
http://www.reddit.com/r/jailbreak/comments/1v6zkz/how_to_fix_boot_loop_without_l osing_data_stuck_on/
I restored my iphone to ne newest iOS7.1.1 without losing my preferences, passcode, photos, music, pdf, ibooks, apps and app data and so on. After Restoring i saved the app data and photos with the tool itools.
I think its a good solution for people, which not backup there data with itunes and icloud.

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