TS1559 my wi-fi is greyed Out , and no solutions works !
My wi-fi is Greyed Out , no solution works !
like most others, i've tried every suggested restart, reset, restore - with only temporary success. the issues always come back and it's either the wifi or bluetooth and most times both that stop working (wifi greyed out and bluetooth constantly searching).
i took my 4s into the apple store today and they tried the same steps. i asked if there was any way to go back to a prior version of ios (to when the wifi and bluetooth were actually working), and he said there was not. he also said that it could be a hardware issue.
he said there were two options - full restore and dfu rewrite which could be a 'free' fix, or i have to pay $199 for a repair/replacement. i went with the restore / dfu rewrite as i'm in no mood to pay for an issue that apple likely caused with the 6.1 update. he brought out my phone and it appeared fine, with both wifi and bluetooth working in the store. however, by the time i got home the wifi was no longer working and the bluetooth was acting up (disconnecting and reconnecting).
of course, my phone is two months out of warranty - a $799 piece of hardware that has only lasted 14 months before a hardware failure? it doesn't take an engineer to realize that something caused this issue and now they want me to pay $199 more for a replacement after bricking my wifi/bluetooth with their update?
i'm usually a very patient person, but this is absolutely frustrating. i've applied an apple update and now the wifi/bluetooth are not functional. with so many of these issues (see the 200,000+ views in the forums), apple knows they have a problem and are not being very forthcoming with it. as a loyal apple customer (typing on my macbook pro) this will definitely have an effect on my future product purchases.
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Can anyone help? I updated my iPhone 4 with latest iOS 7 and now wi fi is greyed out, Bluetooth won't work and tbh am so angry! Phone now out of warranty so apple won't help without it costing me. Don't want to pay as its an apple problem not phone problem. It worked ok before. Tried everything, even clearing it down. Can't even back it up now unless I connect to a pc!
I have not had wifi since November when I upgraded to the newest IOS version. I called the Apple help line and they told me some things to do and I tried them all and they worked for a few hours and then wifi shut off again. I kept doing what they told me and it worked for a couple more days and then I could never turn it on again. My blue tooth doesn't work either. I had to actually increase my data usage with AT&T becuase of this. When I did that in December I went to the Apple store and was told that it is a hardware issue and since my phone is out of warranty I would have to pay for a new phone because they could not fix the issue. My upgrade isn't up until June 2014 so not only do I have to wait for the upgrade and I am not paying for a new phone but I have to pay $10 plus extra a month on my cell phone bill because I was going over on my Data!!! I have been beyond upset about this and Apple is not doing anything about this nor did they offer up some way to resolve the issue because obviously it is not just some rare incident if several people are having this issue. Who knows how many people out there have had this issue and have not said anything about it. Now there is a newer update that I can't do because it requires wifi in order to download.
June can not get here fast enough and I may not go back to Iphone after dealing with this for so long with no help from Apple. -
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Try the suggestions here to see if they resolve your problem:
http://support.apple.com/kb/ts1559
If these don't work you may have a hardware problem. Visit an Apple store for an evaluation or contact Apple Support. -
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http://support.apple.com/kb/ts1559 -
Iphone 5C wifi greyed out and screen going crazy
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WIFI GREYED OUT AND APPLE WANTS TO CHARGE 200$....
Seriously,
I've had my 4s for about 2 years now and since updating to IOS 7.04 my wifi has greyed out and will not work. I've tried all the reseting issues(airplane mode, reset network settings, erase all settings), all of these have fixed issue for about 20 minutes and then wifi greys out again. I went to an Apple store and they were willing to change the phone for a 200$ fee. Seriously?? I can't believe that Apple would do this. This is my first experience with an Apple product being defective and I was appalled. I was with blackberry for over 10 years and anytime I had an issue with warranty there was not questions asked and device was replaced and I did not have to pay anything. I was at the Apple store at 9am and there was about 50 customers with issues. WOW!! All that to say that I'm now stuck with a device that has now WIFI. This is just great.
Thank you APPLE for your great support!!Like I said on my previous post. I am not complaining about the warranty, If the phone becomes defective and it is my fault and I don't have a warranty anymore, I'm fine with paying to get a new phone. I'm just saying, when its become clear that this is an issue with the update that Apple has sent and to no fault of mine that my wifi is not working anymore(and others can concur that they've been having the same wifi issue after updating to IOS 7 and later), it would be very sincere of a company as big as Apple and seems willing to help their customers stay with their products, that they should be abit more attentive to the consumer that spends their hard earned money on their product. Especially when it seems to be that the phone is not working because of their updates that they have sent.
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The wi-fi in my iphone 4S is 'greyed out' and i am not able to switch it on. I have tried resetting the network settings but nothing happened. I can't even download the new iOS7 version as it requires WI-FI to do so. Please help.
I had same problem. I removed the back cover, and warmed wi-fi module by hairdryer of my wife). five days wi-fi works great. I do not know what will happen next.
during operation iphone must be turned off. time of heating is near five minutes. wifi module is located upper the battery, on the upper right corner of device. -
TS1559 Iphone 4s Bluetooth greyed out and unavalible
Help.... The Bluetooth on my Iphone 4s stopped working a few days ago. When reviewing the general settings the Bluetooth (word) is greyed out and reads unavaliable. If i select the bluetooth option, there is a on off toggle swith, but it is greyed out as well and will not allow me to turn it on. I have tried turning the Air Plane mode on and off, rebooting, resetting the network and finally a total restore. Nothing has worked to fix this problem.
If anyone can shed some light on this, I would greatly appreciate the help.Restore as new, if that fails to resolve take it to Apple for evaluation.
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I have held off updated my iPhone 4s with the 6.0.1 but having problems connecting to wifi I thought maybe being out of date was the problem.
Having done the update the wifi option is now greyed out and cannot be selected at all. I have rebooted, forgotten networks and turned on and off so many times. There is nothing wrong with the wifi at home as other devices connect no problem. What can I do?I'll repeat the Apple support pages linked in the previous post:
http://support.apple.com/kb/TS1559
Go through the step outlines there starting at the top and work down until you've solved the problem. -
IPhone 4S: the Wi-fi is greyed out and the Bluetooth seems unable to initialize.
Several weeks ago, I got a replacement iPhone 4S due to an unrelated issue. Approximately six days after receiving it, I had the wi-fi start sporadically working (it could not stay connected to the wireless network). Within three hours of that, the wi-fi stopped working entirely. The wi-fi toggle was greyed out in the Settings app and I could not activate it. The bluetooth seemed to be unable to get going, either, although I at least saw a spinning "working" symbol instead of gray out. I tried the guidance provided in from the Apple Support site, including restoring, resetting, etc.
A week later (approximately four days ago), I went to an Apple store with the issue. They replaced the phone with another iPhone 4S. The wi-fi seemed to work. However, two days later (Monday, November 25), I observed that the wi-fi was no longer working. It was greyed out. The bluetooth seemed not to work either. I tried resetting it, clearing the network settings, and what not. It did not work it.
Today, I went to the Apple store at lunch time. After some standard troubleshooting, they got a new, replacement phone out for me. When that phone was set up (as a new phone), it wasn't able to connect to the Apple store's wireless. Once it was set up, we observed that the wi-fi was greyed out and could not be activated. The Apple store employee plugged it into a nearby laptop and did a factory reset. When that was done, the wi-fi seemed to work.
I got home roughly an hour ago. I have done little with the phone other than browse a few websites. As I was attempting to download some of the apps I no longer had (as I was *advised* not to restore from my old iPhone backup), the wi-fi disconnected. I went to investigate and it could no longer find any wireless networks. I tried to toggle the wi-fi. Once it was in the off position, it would not return to the on position.
I just completed a factory reset of the phone. As of right now (within 20 minutes of the restore), the wi-fi is still connected and functioning.
I'm already prepared to return to the Apple Store within the next four days because I'm expecting to the wi-fi to fail, again. Luckily, I got the extended AppleCare plan, but if I have to either return my phone to the Apple Store or do factory resets every day, this is not the phone I want.
Has anybody else had similar experiences? Is there an official justification for this, outside of "rumors" of iOS issues? Do I have a Sim Card problem? Or is this just a subtle suggestion from Apple that it's time to get a Windows phone?Hi Holliecollie93,
It sounds very frustrating that you are unable to use wifi with your iPhone. I do have an article that I would like you to use in order to troubleshoot this, though it sounds as if you have already done some of the steps provided -
iOS: Wi-Fi settings grayed out or dim
http://support.apple.com/kb/TS1559
Specifically -
Resolution
Follow these steps to resolve the issue:
Restart your iOS device.
Make sure that airplane mode is off by tapping Settings > Airplane Mode.
Reset the network settings by tapping Settings > General > Reset > Reset Network Settings.
This will reset all network settings, including Bluetooth pairing records, Wi-Fi passwords, VPN, and APN settings.
Make sure that your device is using the latest software. To do so, connect your device to your computer and check for updates in iTunes.
If you still can't turn Wi-Fi on, please contact Apple for support and service options.
Thanks for using Apple Support Communities.
Best,
Brett L -
I have recently purchased a Mac computer (updated to Maverick) to go with my Epson Stylus Photo RX500 printer which has given excellent service with my old Windows computer. However, when trying to print pictures or photos via Photoshop Elements 11, the best results I can get are using the Colour Management and Epson Colour controls in the printing options box.
My problem is that after printing the first photo or picture, when I come to print a second, both the Colour Management and Epson Colour Controls are greyed out and showing No Colour Management, The only way I can reset the controls is to shut down the printer and computer and restart.
Could there may be a setting somewhere that I need to adjust please? I have been in touch with Epson and they say that the Epson Colour controls are part of the Photoshop Elements software but a post on the Adobe forum brought no results and I am unable to contact Adobe.
<Edited by Host>Hello Garry. Thanks for the reply. I guess I should have used a different title from "How do I post a question?" That should come after trying to resolved the colour settings first. However, to answer your question, after experimenting with all the different settings in Photoshop Elements and Epson software, I now start with PSE11 Colour settings then click "no colour management" then after clicking Print, I choose "More Options/Colour Management/Colour Handling/Printer Manages Colour" then I choose "Page Setup/Layout/Colour Matching" which then shows Epson Colour Controls but I also choose "Layout/Colour Management" which then shows "Colour Controls/Mode" I then of course choose an Epson printer profile depending on the paper I am using. I get good results but as I said, the Colour Matching and Colour Controls are then greyed out. Hope that makes sense.
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I have recently installed iTunes on a new Windows 8 laptop and copied from my old XP system using an external drive. This all went ok. The problem is that i can't get my iPod classic to sync on the new laptop. I did a factory reset and re-install. It still won't sync. When I hit the 'sync' icon it does nothing. In the Options screen the option to automatically sync is greyed out and doesn't allow me to enter anything in the box. How can i resolve this?
You need iTunes on the computer. There is no iTunes for your phone. See:
Locked Out, Forgot Lock or Restrictions Passcode, or Need to Restore Your Device: Several Alternative Solutions
1. iOS- Forgotten passcode or device disabled after entering wrong passcode
2. iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
3. Restoring iPod touch after forgotten passcode
4. What to Do If You've Forgotten Your iPhone's Passcode
5. iOS- Understanding passcodes
6. iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
Forgotten Restrictions Passcode Help
You will need to restore your device as New to remove a Restrictions passcode. Go through the normal process to restore your device, but when you see the options to restore as New or from a backup, be sure to choose New.
Also, see iTunes- Restoring iOS software. -
I tried to sync music from iTunes to my iPhone and when I click on "on this phone" the songs are there, but they are greyed out and have a circle in front of them. I can not click on those songs, delete or anything and when I eject the phone they are not on the phone. I tried to re-add the songs and it says it can't add songs because they've already been added. So HOW can I get the songs to actually ADD to my phone to where I can listen to them? It's like they're stuck in Sync limbo or something! Any help would be greatly appreciated.
I am having the same problem. I have just tried this. Unplug iphone > open itunes > delete all music from itunes library > close itunes > re-open itunes > add music from original folder > plug in iphone > select songs > press sync > unplug iphone using eject button onscreen > checked phone .... still nothing in music folder on phone. On itunes the "On this iphone" tab the songs remain there but greyed out.
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ive had a problem syncing with itunes recently. when i delete a song on my iphone when i sync with my computer it still syncs but just greys out and is rendered useless. thats great unless i when i want to add new music or videos from my pc to my iphone it wont sync and will just grey out. i looked for solutions and one said that deleteing all your music from the usage in settings would fix it, well now when i sync all of my music is greyed out. ive tried adding all of my songs manually into my ipod instead of syncing entire library and nothing. (also when i select to sync music nothing shows up in the usage bar (normally 3 gigs) might help) could someone please help?
I had major issues with the iPhone 4s battery, however it’s resolved.
The tech who set the phone up at the Apple store did so with little training.
if you have a mobile me account. First go and move all your data to the cloud by going on your computer and logging in at me.com/move. The cloud has replaced mobile me, so there is no need for those two accounts
Also make sure that for any of your email accounts you set them up to fetch, not push. My tech person set them all to have the email servers push data to the phone. The new iphone4s antenna is extremely strong so it will continually try to access stuff that is pushed–***** a lot of battery life doing this. It makes it worse if you have exchange 2010 accounts. Something about changes made to exchange really suck battery life from devices that access such accounts.
turning of locator and the push notifications from facebook--they have a lot!
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