TS1717 Itunes crashes on Windows 7 64 bit

Itunes is crashing when I try playback of a DVD.  I'm using Itunes 11.0.2.26 on Windows 7 64 bit.

Try deleting the itunes shortcut and rebuilding a new one.
Post back if you need more info on that.

Similar Messages

  • TS1717 iTunes 11 and Windows 7 (32 bit). iTunes crashes frequently (Windows message : "iTunes has stopped working and will be closed").

    iTunes 11.0.1.12 and Windows 7 (32 bit, latest version). iTunes crashes frequently (Windows message : "iTunes has stopped working and will be closed"). I may be trying to search for an App. or book (or anything else), trying to access iTunes store, checking for updates to Apps., inputting my password, etc. etc. I have uninstalled iTunes several times, reinstalled several times, but the error persists. I tried the iTunes 10 suggested fix of running in safe mode, but iTunes again crashed when I was trying to create a new ID.
    Any real help would be gratefully received. Thank you.

    Still having this issue

  • Itunes crashes on windows 7 32 bit. please advise solution.

    I have downloaded itunes with quick time sevral times using my eeepc running windows 7 starter which is a 32 bit system. After successful installation it crashes within seconds of openeing it. At times I get the message on compatibility and about older version of windows. On surfing I foumd  tech support note suggesting unchecking the compatibility box. Even after doing it the problem does not get fixed.
    Is the latest version of itunes 11 compatible with windows 7 starter 32 bit system. If not then it is a waste of time trying it.

    Hello anjali,
    I would recommend this article named iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues found here http://support.apple.com/kb/ts1717
    Start iTunes in Safe Mode
    Open iTunes in Safe Mode to isolate any inference with plug-ins or scripts not manufactured by Apple.
    Hold down the Shift and Control keys while opening iTunes. If performed correctly, you should see a dialog that says "iTunes is running in safe mode" before iTunes finishes starting up.
    After clicking Continue, determine whether the issue you were experiencing persists in Safe Mode.
    If you see the same issue while iTunes is in Safe Mode, proceed to the Create a New User Account section below. If you do not experience the same issue, consult iTunes: Troubleshooting issues with third-party iTunes plug-insfor steps on how to remove third-party plug-ins.Create a New User AccountWhen troubleshooting a variety of issues, it can be useful to determine if the issue affects a specific Windows user account or all accounts. Follow the steps below to create a new user account in Windows Vista or Windows 7:
    From the Start menu, choose Control Panel.
    Open Add or remove user accounts (If using the Classic View in Windows Vista, open User Accounts. Then open Manage another account).
    Select Create a new account and follow the instructions to complete the account setup process.
    Once the new account is created, choose     Log Off from the     Start menu.
    Log into the newly created user account.
    Open iTunes and determine whether the issue you were experiencing persists in this new user.
    If you see the same issue in the newly created user account, proceed to the System-wide troubleshootingsection below. If you do not experience the same issue, consult the User-specific troubleshooting section below.
    User-specific troubleshooting
    System-wide troubleshooting
    Cheers,
    Sterling

  • ITunes Crashes on Windows 7 64-bit

    I've been having a lot of problems with iTunes recently, crashing randomly.  Sometimes it crashes at start up, sometimes when importing a CD, sometimes when synching my iPhone 4, sometimes just when I plug my iPhone into my computer.  I had trouble finding a reference to the fix, and wanted to post this link.
    http://support.apple.com/kb/TS1717
    For me, when I created a new user account, with Admin priveledges, iTunes seemed to work.  I tried the first couple of suggestions, in the article in the section labeled User Specific Troubleshooting, and iTunes has been working ever since that time.  Since I had trouble finding a forum post that referenced this article, I decided to post about it.  I'm sure there are forum posts that list it, but I didn't find them in my searches.  So, in case someone else is having the same problems, or similar, try the suggestions on the page above.  Good luck!
    Mark

    Doublechecking. Have you also worked through the following user tip?
    Troubleshooting issues with iTunes for Windows updates

  • I have an ipod touch 5th gen. i first loaded itunes on a windows 7 64 bit machine. i then got a new windows 8 64 bit machine but itunes will not load on it. i keep getting 2503

    i have an ipod touch 5th gen. i first loaded itunes on a windows 7 64 bit machine. i then got a new windows 8 64 bit machine but itunes will not load on it. i keep getting 2503 & 2502 errors. some apple software loaded, but it will not let me uninstall it from the machine. any thoughts, about how to get itunes to run on my machine?

    Try:
    Trouble installing iTunes or QuickTime for Windows
    Next try posting in the iTunes forum

  • When I went to bed I had 3,000  song and multiple playlists.  This morning I have ~30 songs and no playlists.  What could have happened to my songs playlists?  I run iTunes on a Windows 7 64-bit machine.  HELP! (oh, and the Songs are not in recycle bin)

    When I went to bed I had 3,000  song and multiple playlists.  This morning I have ~30 songs and no playlists.  What could have happened to my songs playlists?  I run iTunes on a Windows 7 64-bit machine.  HELP! (oh, and the Songs are not in recycle bin)
    My wife's ipod nano was plugged into the machine overnight.
    When she went running with it, there were no songs on it.  She checked the computer and was horrified to see that the playlists had disappeared and most of the songs had disappeared.
    QUESTIONS:
    1. What could it be?
    2. How can I fix it?

    Hi, there alot of us suffering from this phernomonon but there is a forum topic about is already.
    https://discussions.apple.com/message/16767377#16767377
    Come check it out.
    Hope this works out for all of us.

  • I can't install itunes on my windows 7 (32 bit), I can't install itunes on my windows 7 (32 bit)

    I can't install itunes on my windows 7 (32 bit)... it keeps saying R6034 error and 1114 error.
    Help!
    PS: I used to have an older version of itunes and it worked fine until I tried upgrading it, Now it's totally messed up!

    Hello seppht,
    I recommend following the steps in the article below when you are unable install iTunes:
    Trouble installing iTunes or QuickTime for Windows
    http://support.apple.com/kb/HT1926
    You can also download the 64 bit version of iTunes here:
    iTunes 11.0.4 for Windows 64
    http://support.apple.com/kb/DL1615
    Thank you for using Apple Support Communities.
    Best,
    Sheila M.

  • CAN'T INSTALL ITUNES 9 ON WINDOWS VISTA 64-BIT OS

    Hey guys!
    I'm having a reaaaallly hard time installing iTunes on my Windows Vista 64-bit OS. Everytime I think it's about to finish installing, it shows me this message:
    What does it mean?? Can someone PLEASE help me, I haven't had music on my iPhone for 4 weeks now!

    Curses ... you did everything right by providing the screenshot, thanks. But we really need to see the error message number that shows up after the "HRESULT" bit for one of those, and it's deciding not show us that.
    Okay ... people who get these error messages for iTunes installs typically are also getting Windows updates failures too. So we'll try to work out what the iTunes/Updates issue is by checking your Update history.
    Go into your Windows Update and click "Update History". Have updates been failing for you recently? If so, doubleclick on each failure to bring up a small window showing some info about the failure.
    What error message codes are you getting for the Windows Updates failures? (For example, 0x8007000B, or something else?)

  • Why am i having trouble updating itunes  on my windows 7 (64 bit) computer?

    Why am I having trouble updating itunes on my windows 7 (64 bit) computer?

    Doug
    Thanks for the update.
    nothing is getting installed, copied or otherwise loaded onto my computer....first the program starts to load, then it asks for my serial number, then it goes out and seems to check the serial number then it says it can't be installed then it erases everything it just spent 10 minutes loading.
    In view of the above and your prior descriptions, have you tried alternative installation files?
    If you want to give a look to that approach, please download and install the tryout files for Premiere Elements 9 from the following web site and then insert your purchased serial number into them during installation.
    With this route, you need to carefully carry out the web site's "Note: Very Important Instructions" in order to avoid an Access Denied message.
    Photoshop Elements 9 / Premiere Elements 9 Direct Download Links | ProDesignTools
    Back to my questions from post 3
    Are you getting any Shared Technologies error message any where in the installation process that is failing?
    If you follow the following path, do you find an OOBE Folder?
    Local Disk C
    Program Files (x86)
    Common Files Folder
    Adobe
    and in the Adobe Folder should be the OOBE Folder which you rename from OOBE to OLDOOBE to disable it.
    When you are forced into a roll back for whatever installation has taken place, do you ever see a message about Shared Technologies?
    And, whether or not the program installs to any extent, does your computer have the OOBE Folder? If so, then please rename it to disable it before
    you try for another 9 install.
    Looking forward to your results.
    ATR
    Add On....Please remind me....since you purchased Premiere Elements 9, have you ever installed and used it successfully on any computer?

  • What version of itunes works with windows 7 64 bit

    What version of itunes works with windows 7 64 bit?  Must I use a beta version of cloud?  I generally don't want to use beta versions of software.

    It should work (many, many people have it working fine) though Windows7 was officially released only 2 days ago and iTunes has not had an update since then.

  • Is itunes compatible with windows 7 64-bit

    Is iTunes cmpatible with Windows 7 64-bit?  I just had to get new computer and got rid of Vista.

    Apple has JUST RELEASED a version of iTunes that is compatible with Win7 64 bit!!!!!!!!!!!!
    Go to Apple.com, select download for iTunes, When you select the Win OS you'll see a message in tiny blue print that there's a special download for Win7 64, click on that, then download.  I had to disable the Windows Firewall to get the download.  I run AVG as my protection system.
    I have Win7 64 and have been having compatibility problems for the past few weeks after recent automatic Win7 updates and the iTunes 10 upgrade.  I am still having freeze problems but not as bad.

  • HT5925 AppleIEDAV.exe crashes everytime Windows 7 64 bit opens

    AppleIEDAV.exe crashes everytime Windows 7 64 bit opens. Any ideas?
    Problem signature:
    Problem Event Name: APPCRASH
    Application Name: AppleIEDAV.exe
    Application Version: 1.2.12.0
    Application Timestamp: 52867716
    Fault Module Name: ntdll.dll
    Fault Module Version: 6.1.7601.18247
    Fault Module Timestamp: 521ea8e7
    Exception Code: c0000005
    Exception Offset: 0002e41b
    OS Version: 6.1.7601.2.1.0.768.3
    Locale ID: 1033
    Additional Information 1: 0a9e
    Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
    Additional Information 3: 0a9e
    Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
    This just started to happen. I'm using IE 11. Of course.. Safari is dead.
    Thank you!

    Remove or uncheck Bookmarks in your iCloud control panel. That is what is causing most of the problems. At least that is what I've been able to gleen from reading other posts here in the forum.

  • Hi I am unable to install itunes on my Windows 8 64 bit PC, can you help please

    Hi I am unable to install itunes on my Windows 8 64 bit PC, can you help please

    Many thanks.
    the message I get says unable to remove old version of itunes
    (1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
    http://majorgeeks.com/download.php?det=4459
    (2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
    (3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
    (4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
    (5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

  • I cannot download iTunes 11 for windows 8 64-bit

    Like the title, I cannot download iTunes 11 for windows 8 64-bit.

    the_king_sim wrote:
    Like the title, I cannot download iTunes 11 for windows 8 64-bit.
    Well why not?
    What happens when you try?
    Seriously, if you want help, being vague is a good way to get lots of snarky responses or just flat out be ignored.

  • I can't download any rented movie. When I start downloading Windows iTunes crashes and Windows close this program. What should I do?

    I can't download any rented movie. When I start downloading Windows iTunes crashes and Windows close this program. What should I do?

    If the problem is iTunes slowing down and not appearing to run correctly, you should check  this Apple article out-> Apple software on Windows: May see performance issues and blank iTunes Store
    You may want to try resetting Winsock as a temporary fix.
    1. To do so, please do the following in an administrator user:
    Windows Vista and Windows 7: Right click All Programs and choose Accessories > Command Prompt. Choose to open as an administrator.
    Windows XP: Click Start > Run and type in cmd.
    2. Enter the following command: 
    netsh winsock reset
    3. Restart the computer and test the issue.
    Note:  If the issue returns, third-party software may be reinserting the LSP.

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