TS1717 Itunes crashes when I try to playback iTunes purchased movies that have been burnt to Verbatim DVD-R discs. Any thoughts?

Itunes crashes when I try to playback iTunes purchased movies that have been burnt to Verbatim DVD-R discs. Any thoughts?

Try the following user tip with that one:
iTunes for Windows 10.7.0.21: "iTunes has stopped working" error messages when playing videos, video podcasts, movies and TV shows

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Itunes crashes when I try to download a purchased music

I need to open another post !
When I try to download a purchased music, the iTunes crashes...
I've tried everything, unninstal, reinstall, delete all itunes folders and registers, everithing !!!

I'm having a similar problem (see thread below) - my purchased music videos used to play until I tried to move my library from my old PC to my new Mac. The restore kept failing as soon as a video file (.m4v) was encountered. Had to manually import blocks of music and avoid the videos. Now have my music again but iTunes just crashes when I try to play the music vids I bought from iTunes.
http://discussions.apple.com/thread.jspa?threadID=965332&tstart=15

ITunes crashes when I try and play a purchased music video

This is a new problem and appeared out of the blue. Any suggestions how to fix?

I'm having a similar problem (see thread below) - my purchased music videos used to play until I tried to move my library from my old PC to my new Mac. The restore kept failing as soon as a video file (.m4v) was encountered. Had to manually import blocks of music and avoid the videos. Now have my music again but iTunes just crashes when I try to play the music vids I bought from iTunes.
http://discussions.apple.com/thread.jspa?threadID=965332&tstart=15

Itunes crashes when i try to access itunes store

I can not access the iturnes store it crashes when i click on itunes store?

Try gn_id's suggestion from the following post:
Re: iTunes 11 crashes when opening the store - no error message

ITunes crashes when I try to open iTunes

I have a Dell Dimension 310 with Windows Media Center.
Heres all of it was said in the message I get...
iTunes has encountered a problem and needs to close. We are sorry for your inconvenience.
If you were in the middle of something,the information you were working on might be lost.
Please tell Microsoft about this problem. We have created an error report that you can send to us. We will treat this report as confidental and anonymous.
To see what data this error report contains click here.
Then buttons on their are debug send error report don't send
and then the other message is:
After I clicked send error report it says
Thank you for taking the time to report this problem. Please follow the link below for information which may prevent this problem in the future.
then it took me to a link that says Microsoft online crash analysis
Problem description
Thank you for submiting an error report. The error was likely caused by:
iTunes
Solution:
iTunes was created by Apple computer. Apple computer informed Mircosoft that they have a solution available for the problem you reported. To learn more about the solution,Apple recommends that you visit the following website:
then it has an green and white arrow with the link saying Apple Computer.
Below it says Additional information:
Mircosoft did not create,nor does it provide technical support for iTunes.
If you have trouble installing the fix or the problem you reported persists,please contact Apple computer and alert them of the problem.
Please help me? and uninstalling and installing iTunes does not work.

Can you get a QuickTime standalone install to work?
http://www.apple.com/quicktime/download/standalone.html
Don't run the install over the internet, and turn off all security software before instaling.
iTunes needs QT to run properly.

Firefox just updated and now when I try to look at the pictures that have been downloaded it starts loading a welcome site, but never finishes. I do not know what is going on.

I have some pictures that were downloaded from some emails. I was on AOL thru Firefox, when there was an upgrade. Allowed the upgrade & restarted. When I went back thru Firefox onto Yahoo.com to my mail site and then opened pictures it started going to somewhere that starts with: http://us.mc1801.mail.yahoo.com/mc/welcome?.partner
It just keeps circling a green arrow like it is trying to load but nothing happens. I have tried several restarts and it does the same thing. As I type this the green arrow is still working. Do I need to call AOL support or what? Thanks Alice

hello cornea1, try to disable "encrypted connection scanning" within kaspersky's settings > additional > network.

I need to disable Match Services - but my iTunes crashes when I try to load it. How do I get Apple Support to disable it on my behalf?

I need to disable Match Services - but my iTunes crashes when I try to load it. How do I get Apple Support to disable it on my behalf?

Hi axostech!
Here is an article that will help you troubleshoot this issue with your iTunes crashes so that you can adjust your iTunes Match settings as you desire:
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/ts1717
Thanks for being a part of the Apple Support Communities!
Cheers,
Braden

Itunes crashes when I try to authorise PC for Itunes match

I have just subscribed to iTunes match but having trouble with iTunes crashing when I try to authorise / enable my PC to use iTunes match.
I get a wt.exe error. Using Windoes XP. Any suggestions - tires reinstalling iTUnes but no joy.

If you're running iTunes 6.0.5, I would need the crash log to figure out why you're crashing.
Typically, you'll need to configure Dr. Watson on your PC in order to generate crash logs. Windows start menu -> Run. Type in "cmd". Hit return. At the prompt in the command line window that comes up, type in
drwtsn32 -i
And hit return.
This will create crash logs in Documents And Settings\All Users\Application Data\Microsoft\Dr Watson\. There'll usually be a file in here called "drwtsn32.log" If there's already a file there, it most likely has multiple crash logs in it (new crash logs are just appended to the end of the file). So, delete this file. This will make sure you're not sending extra information I don't need. These crash logs are text files, so you can open them in notepad or whatever to see what information you're sending.
So, get the machine setup to collect crash logs, do the thing that makes iTunes crash. Send it to me. It doesn't hurt to put the URL to this discussion thread because I get a lot of these messages and are easily confused.

Imac crashes when i try to start itunes...all other programs are working fine....help !!!

imac crashes when i try to start itunes.... have updated everything...still crashes...please help...

These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Step 1
For this step, the title of the Console window should be All Messages. If it isn't, select
          SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
          View ▹ Show Log List
from the menu bar at the top of the screen.
In the top right corner of the Console window, there's a search box labeled Filter. Initially the words "String Matching" are shown in that box. Enter "BOOT_TIME" (without the quotes.)
Each message in the log begins with the date and time when it was entered. Select the BOOT_TIME log message that corresponds to the last boot time when you had the problem. Now clear the search box to reveal all messages. Select the ones logged before the boot, during the time something abnormal was happening. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
For example, if the system was unresponsive or was failing to shut down for three minutes before you forced a restart, post the messages timestamped within three minutes before the boot time, not after. Please include the BOOT_TIME message at the end of the log extract—not at the beginning.
If there are long runs of repeated messages, please post only one example of each. Don’t post many repetitions of the same message.
When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Some private information, such as your name, may appear in the log. Anonymize before posting.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Step 2
In the Console window, select
          DIAGNOSTIC AND USAGE INFORMATION ▹ System Diagnostic Reports
(not Diagnostic and Usage Messages) from the log list on the left. If you don't see that list, select
          View ▹ Show Log List
from the menu bar.
There is a disclosure triangle to the left of the list item. If the triangle is pointing to the right, click it so that it points down. You'll see a list of reports. A crash report has a name that begins with the name of the crashed process and ends in ".crash". A panic report has a name that begins with "Kernel" and ends in ".panic". A shutdown stall report has a name that ends in ".shutdownstall". Select the most recent of each, if any. The contents of the report will appear on the right. Use copy and paste to post the entire contents—the text, not a screenshot. It's possible that none of these reports exists.
I know the report is long, maybe several hundred lines. Please post all of it anyway.
If you don't see any reports listed, but you know there was a crash or panic, you may have chosen Diagnostic and Usage Messages from the log list. Choose DIAGNOSTIC AND USAGE INFORMATION instead.
In the interest of privacy, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.)
Please don’t post other kinds of diagnostic report—they're very long and rarely helpful.

ITunes crashes when I try to downlaod music from CD's

iTunes crashes when I try to download Cds however it allows me to listen to them. I have tried re-installing itunes and quicktime but it hasn't made a difference. Any suggestions?
Thanks in advance

Do you possibly mean iTunes crashes when attempting to rip media from the CDs or when attempting to download media from the iTunes store?

When i tried updating my iphone 4 to the latest IOS version 7.1.1 and at the end of the update it has the icon connect to itunes. When i try connecting to itunes it still doesnt program. Why is this? How can i fix it?

When i tried updating my iphone 4 to the latest IOS version 7.1.1 it was updating until the end of the update where it had an icon which said connect to itunes. When i try connecting to itunes on my laptop it still doesnt program, by the way my itunes has the latest updae. Why is this? How can i fix it?

Hey there Raymondd2014,
It sounds like you had been updating the phone and now it is in recovery mode. Take a look at this info first:
If you started your device in recovery mode by mistake, restart it to exit recovery mode. Or you can just wait—after 15 minutes the device will exit recovery mode by itself.
If you are unable to get out of Recovery Mode, use the following article to restore your device with iTunes:
If you can't update or restore your iOS device
http://support.apple.com/kb/ht1808
If you don't see your device in iTunes follow these steps for Windows.
Thank you for using Apple Support Communities.
Take care,
Sterling

Slideshow in Photoshop Elements 9 keeps crashing when I try to output it to movie file (wmv)

Made a slideshow using Photoshop Elements 9 that keeps crashing when I try to output it to movie file (wmv).
This message appear: Microsoft Visual C++ Runtime Error
This is totally new to me as I have made a few slidshows before and saved them into wmv-files without any problem.I tried to open the file and renew it "save as" and did the whole procedure over again but it still crasches. There is no video in the slideshow and all pics are .jpg and to summarize it - 5 days of work is nearly gone if this doesent convert into a wmv-file..... Pls advise any suggestion what to try here.
Best regards
Eric
/Sweden

Your crash has nothing to do with the junk filter. It looks more like a corrupt preferences file. If you're curious, you may check the validity of that file issuing the following command in Terminal:
plutil ~/Library/Preferences/com.apple.mail.plistWhat does it say? Now, try this:
1. Quit Mail.
2. Make a backup copy of the HOME/Library/Mail folder, just in case something goes wrong. You can do this in the Finder by dragging the folder to the Desktop while holding the Option (Alt) key down, for example. This is where all your mail is stored.
3. In the Finder, go to HOME/Library/Preferences/. Locate the file com.apple.mail.plist and move it to the Desktop (to be deleted if this fixes the problem).
You'll have to set up your accounts from scratch all over again. If given the option to import existing mailboxes or something like that, don't. Just enter the account information and Mail will automagically rediscover the data in HOME/Library/Mail/ when done.
You'll also have to re-configure most of your settings in Mail > Preferences. The first thing you should do is go to Preferences > Viewing and disable "Display remote images in HTML messages" if it's enabled.

When i try to start itunes i get a message saying that the MSVCR80.dll file is missing and to reinstall itunes. When I try to reinstall itunes it tells me that I have an Error 7 (windows error 126). Can anybody tell me what this means? Thanks

When i try to start itunes i get a message saying that the MSVCR80.dll file is missing and to reinstall itunes. When I try to reinstall itunes it tells me that I have an Error 7 (windows error 126). Can anybody tell me what this means? Thanks

Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2

Just downloaded new verion of ITunes, now when I try to open ITunes get This copy is corrupted or is not installed correctly. Please reinstall ITunes. Running XP. I do not want to lose everything I already have on ITunes.Does anyone know what the solution

Just downloaded new verion of ITunes, now when I try to open ITunes get This copy is corrupted or is not installed correctly. Please reinstall ITunes. Running XP. I do not want to lose everything I already have on ITunes.Does anyone know what the solution might be?

Hi, oldcrow13.
Thank you for the response. Typically this error is caused by installing an older verison of iTunes than you had prior. When you installed iTunes did you download the program directly from iTunes.com, or did you use an older copy of the program on your computer? If you used an older version or are unsure, uninstall all the components one more time and download a new copy of iTunes via the link below.
iTunes for Windows
http://www.apple.com/itunes/?cid=OAS-US-DOMAINS-itunes.com
Jason H.

HT201272 My App Store keeps crashing when I try and go into purchased, what do I need to do?

What dose my App Store keep crashing when I try and go into purchased and what do I need to do to fix it?

Whooney wrote:
When I press edit on a photo the phone turns off and restarts. What do I do to stop this from happening?
Stop doing that.
Seriously though... does this happen when attempting to edit one specific photo or all photos?

TS1717 Itunes crashes when I try to playback iTunes purchased movies that have been burnt to Verbatim DVD-R discs. Any thoughts?

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