TS2446 Hi, please resolve my problem with my apple ID

Hi
I just redeem itunes gift card $100 and purchasing gems on game Clash of Clan, but i received alert can't purchased and contact support
Please resond me soon
Thank you so much for help

Welcome to the Apple Community.
Did you follow the instructions in the message and contact Apple, which you can do through iTunes Store Support. If Apple have asked you to contact them, then the issue can only be resolved by them.

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    You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
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