TS2755 Messages Beta Crashes every time I try to open it. Lion on iMac totally up to date and tried downloading messages Beta again and installed..no go. help?

Question

I cannot seem to get Messages on my iMac to work at all.  Never had any app crash on opening.  Cant get to a menu of any kind to do anything with it as it crashes on opening.  help?  Dont know if Mountain Lion later this summer will fix or not?

Answer 1

Hi,
Could you tell me a few things please ?
Were you using iChat before ?
After Downloading and Installing the first time did you restart your computer like it said ?
When you downloaded it again did you Uninstall it first from the Messages Menu (Back to iChat) ?
Each time Apple have released a new OS the iChat application has also had a new version.
Lion had iChat 6.  Messages Beta is called version 6.1 (it also shows as iChat in several places).
It is likely that the non beta version will be a new numbered version.
At this point try this one thing.
Open the Applications/Utilities folder and find Activity Monitor and launch it
In the list of apps and items running find IMAgent  (it will not have an icon as it is a system side support app for FaceTime and ichat/Messages).
Select it then use the Quit button top left
Confirm Force Quit.
It will restart and appear near the top of the list again.
Will Messages launch now ?
9:15 PM      Friday; June 8, 2012
Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
  iMac 2.5Ghz 5i 2011 (Lion 10.7.4)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.7.4),
"Limit the Logs to the Bits above Binary Images."  No, Seriously