TS2771 my text tone is not working on my ipod when certain people text

The text tone works only when certain people text my son's iPod Touch. When I text him from my iPhone5, the badge shows up, but no alert.

Follow basic troubleshooting found in your user Guide for your phone.
http://manuals.info.apple.com/en_US/iphone_user_guide.pdf
#1: Reset: http://support.apple.com/kb/HT1430
#2: Restore: http://support.apple.com/kb/HT1414

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    Try:
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    Follow basic troubleshooting found in your user Guide for your phone.
    http://manuals.info.apple.com/en_US/iphone_user_guide.pdf
    #1: Reset: http://support.apple.com/kb/HT1430
    #2: Restore: http://support.apple.com/kb/HT1414

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    Hi,
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