TS2776 Hello. I attempted to sync my iPhone this morning and get updates. I can no longer access anything on it now. No contacts, no phone (emergency only), no apps, etc. Its a grey screen that simply says iPhone. What happened and how do I retrieve ever
Hello, I attempted to sync my iPhone and get updates. Something went wrong. There is now only a grey screen that simply displays "iPhone" and then leads me to Location services to either enable or disable or to choosing a WiFi network. I have a MIFI, but cannot rememer the password. How do I get back to my phone (I can only make an emergency call), my apps, and all else? Please help!
Sounds like you restored your phone as new. If you follow all the steps, there a section that allows you to restore from a backup either through icloud or itunes.
You do have a backup of your phone right? If you don't then all is gone, but you can sync back your apps and music.
Similar Messages
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I have an older computer and can no longer update. After the latest Apple update I can no longer access my e-mail on my mac. I can view it on my iphone and on icloud. Is there a solution to this problem?
Apple changed MobileMe to iCloud and then restricted iCloud to 10.7 users only unfortunately
If your machine is a 64 bit processor Intel Mac you can upgrade to 10.7 for $29, however a lot of your 10.5/10.6/Rosetta based software could cease to function, especially third party hardware drivers for printers, fax machines, all-in-ones, scanners etc.
http://roaringapps.com/apps:table
Also depending how old the machine is, if it can accept 4GB of RAM (preferred), older video card, may not run 10.7 very well or stable.
My advice is to keep at 10.6.8, get a web based email service that's plaform/hardware neutral, forward your iPhone emails there. Gmail/Yahoo Mail for instance.
When your ready for new hardware and all new software, then buy a new machine.
If your going to go to 10.7 on your present hardware, I advise you clone 10.6.8 to a external drive first, that way you can c boot off the 10.6 disk erase the drive completely (necessary to remove hidden Lion Recovery Partition) and option boot off the 10.6.8 clone and reverse clone.
http://www.bombich.com/get_ready_for_lion.html -
After ios 8 update I can no longer play music through my car. I have a 2012 Nissan Rogue - which has its own cable made to use with iPhone 4 - I use a apple adapter to converst to use with 5. Has been working fine up until update. Is there a fix for this? The car does not have usb
Here I come to save the daaaaaaaaaay!!!
Had the same issue with my Nissan Rogue 2011.
This listed below will fix it...
Go to General > Restrictions > CarPlay -- Make sure Carplay is DISABLED. (The new IOS 8 enables this on default)
Go to General > Reset > Reset Network Settings
The Nissan Rogue radio system was never designed to work with CarPlay. By default, CarPlay feature comes enabled when you install IOS 8. Suckz, right?
You're very welcome! Have a great day!
Sincerely,
The Superhero -
After the most recent update, I can no longer access stand alone GPS services. What's up with that? I am now forced to use google location services which use up some of my data allotment.
ddmathias, I want to make sure all services are working correctly on your phone. What GPS services were you using before the update happened? What kind of issues are you having with the services? Do you get any kind of errors? Please keep us posted.
KevinR_VZW
Follow us on Twitter @VZWSupport -
After my last software update I can no longer access my mail. message displayed says "you have mail version 4.5 this cannot be used on Mac OS X Version 10.6.8 . How do I fix this???
See possible fixes here.
https://discussions.apple.com/message/19760703#19760703
https://discussions.apple.com/thread/4311280?tstart=0
https://discussions.apple.com/message/19710911#19710911
Some have reported success simply by reinstalling the update.
http://support.apple.com/kb/DL1586
Or download and apply, or reapply, the 10.6.8 Combo update first, then apply the Security Update again.
http://support.apple.com/kb/DL1399
I'd suggest starting with the simplest of these fixes, so look them over first. -
Following a software update, I can no longer access/authorise music purchased via iTunes from my old Apple ID, which I have not used for 8 years, and no longer have password. Any ideas how I can re-access/recover that music?
Apple ID FAQs > http://support.apple.com/kb/HT5622
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After installing the latest itunes/quicktime update I can no longer acces the itunes store nad my iphone does not complete syncing. What can I do to fix this? I have tried uninstalling and reinstalling itunes. I have uninstalled and reinstalled windows updates. I have checked the firewall settings. what else?
The problem is with version 10.4.1. I had to reload 10.3 to get it to work. The recommendation from a previous poster worked for me. Here was their list of steps:
Go to Control Panel>Programs>Uninstall
2. Uninstall the following Apple programs in the following order:
a. iTunes
b. QuickTime
c. Apple Software Update
d. Apple Mobile Devices Support
e. Bonjour
f. Apple Appllcation Support
3. Reboot PC
4. Find, Download and Install iTunes 10.3 (you can find it at FileHippo.com)
If you start iTunes now you will get an error message saying that the current iTunes library was created by a newer version of iTunes. To correct this:
5. Go to your Music>iTunes folder and delete the "iTunes Library.itl" database file
6. Within this iTunes folder find and open the "Previous iTunes Libraries" folder and locate the most recently dated "iTunes Library (date).itl" database file.
7. Copy and Paste this file back into the iTunes folder
8. Rename this "iTunes Library (date).itl" file by removing the date. It should say "iTunes Library.itl"
9. Reboot PC -
'My system is Windows 7 and Firefox ädvised me that it was unable to replace any of my plugs ins or software associated with my games and Java updates. Firefox should NOT be able to do this just because I updated.
Try using http://ninite.com/java/ninite.exe to install Java. Please note that even though you download it you have to double click it to get it to run and install.
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Since updating I can no longer access my iPhotos to use as my screen saver :(
I just updated to OS X version 10.9.1 and have always used my photos from iphot as my screen saver, but now I cannot even choose iphoto as an option - it appears greyed out so I can't choose it as a file source! Boooooo!!!!!
iOS: Unable to send or receive email
http://support.apple.com/kb/TS3899
Can’t Send Emails on iPad – Troubleshooting Steps
http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
iPad Mail
http://www.apple.com/support/ipad/mail/
Cheers, Tom -
When i attempt to sync my iphone it continues to say this computer is no longer authorized for apps and they will be deleted?? I don't understand?? I put my password and authorize but same message comes up. What to do??
I found the solution in another post. By deleting all my apps, I was able to sync the phone. I hope I don't have to delete all my apps every time I want to sync my phone, but at least now I am able to sync my phone.
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When i attempt to sync my iPhone contacts to my iMac, the info button does not appear in iTunes
When I attempt to sync my iPhone contacts to my iMac using iTunes, the "info" button does not appear. Any ideas on what I can do?
Sync your contacts (and calendars) using iCloud.
Sync Services has been removed in Mavericks. -
i downloaded the latest itunes and i recieved a message that the apple mobile device failed to start. It asks me to verify that I have sufficient privileges to start system services. What does this mean and how do I fix this so computer will sync iphone?
You need to follow the instructions of tt2 in https://discussions.apple.com/thread/5822086 to straighten it out.
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My iTunes now dies when attempting to sync my iPhone or iPad, suggestions?
I've been syncing my devices for years, but after I updated to iTunes 10.6 then attempted to sync my iPhone 4, iTunes aborts and does not complete the sync. I tried my iPad as well with exactly the same results. So, I expect that something has begun corrupted in iTunes and I tried to revert to the previous version of iTunes with Time machine, but the Mac reported that I cannot remove iTunes. It could be a library that is corrupt or a cache of some sort, but I can't tell.
Suggestions are much appreciatedAs it turns out, it is a problem with iPhoto '09. You must upgrade to iPhoto '11 to resolve this issue.
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I downloaded the i07. My id had changed a year ago and I forgot my password and my answer to the security question was not accepted. Tech support say nothing that can be done. I can no longer access my iphone. Any suggestions
I believe part of the recovery process is you get an e-mail allowing you to reset questions. If that e-mail isn't correct either because your son set it up then you really have no option but to ask Apple again. They are getting strict abotu security and given the number of "My iTunes account got hacked" posts here I can guess why. They have no way of knowing you really are the owner of the account. It's like me going to a policeman and saying, "See that car over there? That is mine, can you open the door for me?" and the police opening it on that basis alone.
Frequently asked questions about Apple ID - http://support.apple.com/kb/HE37 --> Can I change the answers to the security questions for my Apple ID? --> Yes. You can change the answers to the security questions provided when you originally signed up for your Apple ID. Go to My Apple ID (http://appleid.apple.com/) and click Manage your account.
Forgotten security questions - https://discussions.apple.com/message/18402551 and https://discussions.apple.com/message/18625296
More involved forgotten question issues - https://discussions.apple.com/thread/3961813
Kappy 09/2012 post about security questions - https://discussions.apple.com/message/19569468
John Galt's tips (09&11/2012) - https://discussions.apple.com/message/19809294 and https://discussions.apple.com/message/20229239
If none of the above work, contact iTunes Support at http://www.apple.com/support/itunes/contact/ and follow the instructions to report the issue to the iTunes Store. -
It shows the grey screen that i need to restart when i try to boot from an external hard drive. both drives have snow leopard
Kernel Panics? Don't panic too!
"You need to restart your computer" (kernel panic) message appears (Mac OS X v10.5, 10.6)
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