TS3112 I tried using sudo rm to get rid of remote desktops but the terminal responded as needing password and yet would not let me type in anything. help please.

I tried to type in details but unable to do so. we lived in a gated apt buildings in Hi with 24-hour security guards and cameras. This false sense of security led us to foolishly leave the computer on all the time, not log off even when out shopping. Never expect people would open our locks (three locks) and walked into our apt while we were out. We have dishes, clothes and corning vision cookwares missing. We have all our important docs including computer serial numbers. We noticed our computer not respond and files and applications move around. We know they are not done by themselves and looked into console log list. The person who remotely logs or links with our computer thought that we are old folks and knew little about how to discover their act. Tried many times to get rid of it but was not successful. Finally today we hauled our imac to the apple store and explained the need to get rid of remote desktop. All went well and we thought our computer is at a factory installed state. We forgot to start firewall, probably did not disconnect third party help status (apple store third party). Forgot to write down cable provider IP and resulted in using wi fi. Look into system log list and other diagnostics messages and found an mac book pro and went back to see if I can write down the entire message but this time it went blank. system log blank, library logs blank and /var/logs blank and so is user log. Activity monitor froze would not open. We had it clean up in apple store today november 18, 2013. We have an Imac and don't know anyone who owns mac book pro with log message dated on oct 22. The question is how it still hangs around after reset at the apple store and how to get rid of it and if it is possible? greatly appreciated.

The Terminal is letting you type it in. It just doesn't display anything when you do.
(92983)

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I recently changed my apple id and I acan not change the apple id on my iphone 4. I am trying to change the settings for user name on the icloud setting on my phone and it will not let me change. Can someone please help me? I appreciate it.

It only has gray letters when I try to change my apple id iin my icloud user settings. How can I change my apple id to my new email address and password? My old one was hacked.

Yes, but if you delete the iCloud account and start again, don't you have to wait 90 days for everything to start syncing?? I've been having this problem for months and no one seems to be able to figure it out. I used to have one Apple ID (which was not an email address) and then when iOS came along....and iCloud, they force you to use your email address as ID ....which actually sets up a SECOND Apple ID. I have a Mac, iPad, iPod touch and iPhone. the Apple techs tried to delete the iCloud accounts so that they all said the same thing (email address ID) but then I had to wait 90 days. the 90 days just passed and nothing is automatically syncing yet. I still think there are 2 accounts but if I delete all again.....it's going to be another 90 days (for security reasons, I was told). This is a real pain in the butt.

I am trying to finish the installation of Reader from Adobe Creative Suite 5.5 Design Premium and it will not let me proceed because it says "Please close the following applications to continue. Google Chrome.exe" , I don't have any Chrome applications o

I am trying to finish the installation of Reader from Adobe Creative Suite 5.5 Design Premium and it will not let me proceed because it says "Please close the following applications to continue. Google Chrome.exe" , I don't have any Chrome applications open and I have even gone to Add/Remove Programs and removed Chrome from my PC. Still get error. Any advice?

ctrl-alt-del > start task manager > processes

Pls i tried to update my iphone, but the itones can restore my iphone and now its not coming up again

Pls i tried to update my iphone, but the itones can restore my iphone and now its not coming up again, it can restore and its just displaying itunes logo and USB cable, pls i need your assistance and advice.

Hello Richyfromnig,
Thanks for using Apple Support Communities.
The iTunes logo on the phone means that it is in what's called recovery mode. Take a look at this article to find out more about recovery mode, and how to fix it:
If you can't update or restore your iOS device
http://support.apple.com/kb/ht1808
Take care,
Alex H.

I have been trying to open itunes that has already been installed. But, the thing is it never opens and when i do right click and trouble shoot also, it doesnt open. I dont whats wrong with itunes and my comp is 64 bit windows 7. Can somebody please help

I have been trying to open itunes that has already been installed. But, the thing is it never opens and when i do right click and trouble shoot also, it doesnt open. I dont whats wrong with itunes and my comp is 64 bit windows 7. Can somebody please help

no its 64 bit version of itunes. Can you please help me. I am not able to sync my iphone.

OMacbook calendar gets the message "the server responded with an error" and is now not syncing. Any idea?

I haven't done anything to my Macbook (I don't think) but out of the blue when adding entries to my calendar, I now get the message "the server responded with an error". Consequently it will not sync with the Cloud. I have an iMac which DOES sync with both iPad and the iPhone.
Anyone any idea?
ALan

Sorry, no help there. Ical does not stay open long enough to do anything with. All it does is crash and apologise and say it will notify Apple.
Guess I will just delete it altogether and use google calendar.

We have 2 users on our computer both using Yahoo as our home page. One user page loads fine but the other loads with awhite background and text overlayed on other text. Can you help?

Not much else to add.

I'd still prefer to keep separate user accounts. I never had any issues like this before. The only time I started having a problem was when I was just trying to force empty the trash a few months ago. I came on here looking for a solution and someone posted a way to empty the trash using the terminal. Before then, I hadn't used the terminal for anything--it was just another app in my utilities folder. (None of this has anything to do with having separate user accounts. Plenty of people with kids make second and third user accounts on their laptops so that multiple people can use one laptop, having more than one user on a laptop is not very difficult.) But thank you, I'll try that out and see if it works!

My old computer crashed. I now need to sync my iphone to a new computer. How can I do this when the iphone is only made to sync to one computer? I tryed transfering a cd and it would not let me help

My computer crashed and i need to use a different computer. I downloaded itunes but i was not able to transfer a cd. how can i sync a new computer to my phone????

Copy everything from your backup copy of your old comptuer to your new one.
Sync your iphone.
It will delete the current content from your iphone and replace with content from the new computer.

My ICloud menu in Preferences is locked up. I've tried shutting down and it will not let me shut down. Help!

My IMac is locked up with the ICloud Menu in Preferences and will not let me shut it down. I've tried turning the computer off and it still is there when it opens back up. Help

You can backup your data without a passcode, just right click on the iPhone and select backup.

I am trying to download iOS 7 as I need it to print pictures off of my phone. I have followed the directions; settings to general but the next step is software update and I do not have this under general. What do I do?

I am trying to download iOS to my iphone. Don't have software update showing after I tap general under settings. What do I do?

Hello kcmercier,
Welcome to the Apple Support Communities!
I understand that you are trying to update your iPhone but do not see Software Update as an option. The ability to update iOS over Wi-Fi was introduced in iOS 5; it sounds like the iPhone you are currently using may be on iOS 4 or earlier. You can update your iPhone; however, using iTunes on a computer. Please follow the instructions in the Update your device using iTunes section of the attached article to complete this process.
Update the iOS software on your iPhone, iPad, and iPod touch - Apple Support
Have a great day,
Joe

I tried to restore my MacBook pro. As I'm selling it its lion 10.7.4 but now it won't safari. And my setting are still on. Can anyone help please

Hi everyone
I need help?
I bought my MacBook pro 17" in may 2012 and I've only used it for iTunes and to surf the net.
I gathered that I wasn't really using it to its full potential. I'm selling it now and wanted to restore it.
I think I've pressed command a r and reloaded lion on to it.
The problem is it still has my account info and I was hoping that would put it to its factory settings.
I logged on and now safari won't load up.
Please can I have some help never had a mac before all I want is to set it too factory settings please.

Install or Reinstall Lion/Mountain Lion from Scratch
Be sure you backup your files to an external drive or second internal drive because the following procedure will remove everything from the hard drive.
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Erase the hard drive:
Select Disk Utility from the main menu and click on the Continue button.
After DU loads select your startup volume (usually Macintosh HD) from the left side list. Click on the Erase tab in the DU main window.
Set the format type to Mac OS Extended (Journaled.) Click on the Erase button and wait until the process has completed.
Quit DU and return to the main menu.
Reinstall Lion: Select Reinstall Lion/Mountain Lion and click on the Install button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.

On my outlook on computer i show in address book contacts-icloudcontactsmobile- icloud mobile how do you sink them or get rid of them which is the most important i have iphone and ipad

dell computer windows 7
outlook 2010
iphone 4
I am unable to sync new contact from iPhone to outlook
Not very computer literate have ipad also
help

Quit Safari.
Hold the shift key down and relaunch Safari.
Reset Safari.
Click Safari in the menu bar.
From the drop down select "Reset Safari".
Uncheck the box next to " Remove saved names and passwords".
Click "Reset".
Empty Caches
Safari > Preference > Advanced
Checkmark the box for "Show Develop menu in menu bar".
Develop menu will appear in the Safari menu bar.
Click Develop and select "Empty Caches" from the dropdown.
Turn off Extensions if any, and launch Safari.
Safari > Preferences > Extensions

When trying to but in app purchases I get an error that says "iTunes password and account is not synced with the email address"! How can I fix this?

I try and buy in app purchases but it won't let me and gives me the above error message: "iTunes password and account is not synced with the email address"! How can I fix this?

Are you running modified software on your phone? This error seems to be common if the firmware has been modified and you're trying to restore the phone again.

HT201320 I cannot get my IPad to recognize my new email address and it will not let me use my Apple ID

I cannot get my IPAD to recognize my new Email with my Apple ID and it will not let me sign in

http://support.apple.com/kb/he37

IPhone would not let me delete individual song from library, tried deleting album to remove music from local storage, now certain songs from album do not show in iTunes match on iPhone only on computer

Upon completion of matching and uploading my very large library of music (+15,000), I wanted to see how iTunes Match worked on my iPhone. I started it and selected the first album in the list to listen to. I let it play the entire album and then decided that I wanted to remove certain songs off of the iPhone's local storage. Tried to delete the individual songs and it would not let me. So I figured that I would go back and just delete the album. After selecting delete I went back to listen to one of the songs on the album and realized that it deleted several of the songs from the iTunes Match completely. When pulling iTunes up on my computer the songs are still there but does not give me the option to upload to iTunes Match.
I have tried turning off Match on iPhone and back on (doesn't seem to do anything cause when turned off the iPhone still displays the music.)
Then tried power cycling. (Still shows the music)
Then I tried power cycling again and resyncing the phone and the iPhone still shows the music as it was on the phone.
How do I get the music to be accessable on the iPhone again.. I have been messing with this for the course of 3 hours now.. and any help would be appreciated!!
iPhone 3GS 8GB

Actually Michael I know exactly how to delete.. The iPhone would not let me swipe to the left to delete the individual song, so I went to the album view and did it there.. The issue I am having is a bug because it removed 3/4 of the albums availablity off my iPhone.. You post proved no help because it is basic troubleshooting which, if you read my post, I have already done.. I did however figure out how to fix my issue on my own.. Basically I had to remove the album from my iTunes on my computer and upload it again to iTunes Match..

TS3112 I tried using sudo rm to get rid of remote desktops but the terminal responded as needing password and yet would not let me type in anything. help please.

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