TS3274 Hi my ipad is frozen with an itunes icon in the middle and a plug symbol towards it and it is not letting me do anything!!! Help
Not sure what is happening, and not very techy! so please any advice!
Your iPad is in recovery mode.
Read this: http://support.apple.com/kb/ht1808
Follow the instructions very carefully.
Similar Messages
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Since receiving a iOS software update (6.1.2) my iPad has frozen and only the iTunes icon and a usb cable show on screen. I am unable to access any App. Can anyone help or point me in the right direction. this was raised with Apple and ticket number advised on 3rd March but not a word from Apple since.
Thank youTry and turn off iPad/iPod and proceed to step 3 of Recovery Mode.
Recovery Mode
1. Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.
2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to turn off.
3.While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
4. Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears, release the Home button. iTunes should alert you that it has detected a device in recovery mode. Click OK, and then click Restore to restore the device.
Note: Data will be lost. You may have to repeat the above many times. -
Can anyone help with my iPad being frozen showing a iTunes icon with a USB cord
My iPad is frozen with an iTunes icon with a USB cord showing as we'll. can anyone help
Do what the picture is telling you. Connect the phone to a computer running iTunes and restore.
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I was trying to update my iphone to 7.2 anf now my phone is frozen/stuck with a itunes symble on the screen
Ntmate68 wrote:
it's stuck on a screen that has a iTune and plug picture
See Here > http://support.apple.com/kb/HT1808
Once you have Recovered your Device...
Re-Sync your Content or Restore from the most recent Backup...
Restore from Backup
http://support.apple.com/kb/ht1766 -
I tried to update my iPhone 4 with the new Apple iOS7. Now my phone is locked with an iTunes icon and my recharger icon. I can't turn it on or get into anything. I can't even receive calls on my phone. HELP!
Same thing happend to my Girlfriend, you will have to connect to the computer and snyc with iTunes. Make sure you update your iTunes software. we had to click on "Restore iphone...". phone updated and she lost everything on phone , we then tried to get everything back and only thing we got was her apps . Good luck hope everything turns out better then us. .
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I tried to update my phone. The update didnt go all the way through, and ended up freezing the screen on my iphone with an itunes icon on it. I tried to reboot phone with no success...the icon stays on there with no other function of the phone available. Anybody know of a fix?
Put your iphone in dfu mode by doing this. Turn your iphone off. When its off, hold home and power button together for exactly 10 seconds, then release the power button and keep holding home button for another 10 seconds. Then open up itunes on your pc and plug your iphone to your pc. Itunes should recognize your iphone in recovery mode and it will tell you to restore it. Click restore, and your iphone will restore. Remember that, if you do this you will lose everything that was on your iphone. You can restore from backup later on. Hope I helped. If you have any questions or problems with this tutarial, you can contact me personaly on my email [email protected] . Hope I helped. Cheers
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I received a notice to update my ipad to the latest version of ios7 and when I did the ipad froze with a itune logo and an ipad connector image on the screen..i have turned it off several times but it remains frozen. anyone help with this?
Unfortunately, your iPad went into recovery mode and must be restored now. There is no getting around this. You need to use iTunes to do this as well. Read this for more instructions.
If you can't update or restore your iOS device - Apple Support -
HT201210 My Ipad is locked with a Itunes icon and a usb plug. This happened during charging
Earlier today I bought a new app which I played for a while. I noticed my battery was low so I hooked it up to charge. When I came back there was a Itunes icon along with a picture of a usb cord. I hooked it up to my computer and it said I needed to update my itunes. The update did not work and I cannot access my ipad2 at all. I have turned my ipad off and then back on to no avail. Please help.
Connect iPad to iTune to Restore/Recover your iPad.
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can anyone help me please, my ipod had an update so i clicked install it did all the usual stuff but when it came back on ther was the itunes icon and an arrow pointing to it coming from a usb lead the ipod is frozen it wont do a thing iv tried turning it off an on aqn resetting it but its still the same can anyone tell me what to do? at the min iv got it plugged into my laptop via a usb
The screen is telling you to connect the iPod to your computer and restore via iTunes.
iTunes: Backing up, updating, and restoring iOS software -
Can someone help me sync my iPad with early operating system with my computers iTunes with latest operating system
You don't provide enough info to answer.
What model iPad and what version of iOS is it running?
What computer?
What "early operating system"?
What version of iTunes?
What "latest operating system"?
Cheers, Tom -
When I click to pay my songs in the library they will not play and it shows a circle with an exclamation point within it. What does that mean, how do I fix it, and how will it play my songs again? They used to play before on my Iphone4 with no problem, but since I upgraded to the Iphone4s there is an issue.
I am having the same problem. I have just tried this. Unplug iphone > open itunes > delete all music from itunes library > close itunes > re-open itunes > add music from original folder > plug in iphone > select songs > press sync > unplug iphone using eject button onscreen > checked phone .... still nothing in music folder on phone. On itunes the "On this iphone" tab the songs remain there but greyed out.
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Hey!
when starting my computer the screen is gray with two harddrives. One is named Macintosh HD and the other Recovery 10.9. My computer has never done this before! I am really worrid that my files will be lost if i choose to start the wrong harddrive. Which one should i choose? HELP!!You probably held down the Option or Command R keys when you heard the startup tone. Simply choose the HD. To learn what the Recovery partition is please read OS X: About OS X Recovery
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Gray screen with little folder icon in the middle
Hello everybody!
I´m a rookie in terms of mac and last year I dicided to buy a mini g4. It was working great until one day I decided to plug in the network cord while the mini was booting. Well, now all i´ve been getting is a gray screen with a smal blinking Icon of a folder with an interrogation point alternating with the mac os logo (that smiling face). I out the OS cd in and didn´t work. I wouldn´t start from it neither eject my cd. I´ve tried to reset the npvram and also zip. What do I do?
do you have any idea? plaese help meI've done both, starting from Install Disk holding down C and starting up holding down option while the startup disk is in the machine. All I get is the smiling logo folder that does nothing, or the Firmware Password screen - even though I not anyone else has ever set a Firmware PW. Help!?
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aMy iphone is frozen with a itunes icon and the of a usb cord attached, How can I get my iphone to work again ?
Like this
http://support.apple.com/kb/HT1808 -
It started while I was using Adobe InDesign, and that program froze, then crashed. When I tried to reopen the program, the error message I received was simply "Error: 16".
I tried to take a screen shot of the error message for reference, and it gave me a message saying I couldn't because I didn't have access to the files where it would normally store the shot.
Attached to my computer at the time was my Seagate Free Agent Go-Flex for Mac backup drive.
So, I closed any open applications, and restarted my computer. But it wouldn't restart. It only displays a grey screen with a flashing icon in the middle of a folder with a question mark on it.
I have no idea what happened - I wasn't using the machine any differently than usual, and it only had a few basic applicaitons open in addition to InDesign (like Preview, Text Edit, Microsoft Word, iCal).
I have MacKeeper on my MacBook, and I keep it clean.
Does anyone out there know what this flashing icon indicates, and if there is anything I can try on my own to fix it?
Thanks.ali har wrote:
It started while I was using Adobe InDesign, and that program froze, then crashed. When I tried to reopen the program, the error message I received was simply "Error: 16".
I tried to take a screen shot of the error message for reference, and it gave me a message saying I couldn't because I didn't have access to the files where it would normally store the shot.
For the Error: 16
http://kb2.adobe.com/cps/827/cpsid_82744.html
Seems a uninstall and reinstall of CS is in order.
Attached to my computer at the time was my Seagate Free Agent Go-Flex for Mac backup drive.
May or may not be a contributing factor, may have kicked in at a wrong time or running root code.
So, I closed any open applications, and restarted my computer. But it wouldn't restart. It only displays a grey screen with a flashing icon in the middle of a folder with a question mark on it.
Computer can't find a bootable volume.
https://support.apple.com/kb/TS2570
I have MacKeeper on my MacBook, and I keep it clean.
Well that explains it, MacKeeper is almost malware.
http://applehelpwriter.com/2011/09/21/how-to-uninstall-mackeeper-malware/
Search the forums here for "MacKeeper" they will tell the whole story, crapware.
Disconnect all drives, follow the "Grey Screen" instructions and hold Shift key down while booting, if you get into OS X , immediatly backup your files to another drive and disconnect.
In my opinion you should first check to make sure you have a backup of your data, then just erase the entire internal drive (hold c boot off the 10.6 disk, use Disk Utility), reinstall OS X, same user name, update to 10.6.8, c boot off the 10.6 and Repair Disk (to fix a update error) install your programs and finally return files from backup into the same main user folders like before (Music, Docs, Pictures etc.)
A pain it is, but you've hosed your system and in the process you might as well rebuild everything and have a fast machine again. So happens to clear MacKrapper, uninstall CS5 and any other junk in your system at the same time. Fresh, clean, lean and mean.
Learn to Carbon Copy Cloner to a external drive that new pristine boot drive, you can hold the option key and boot from it (even update it), which is a real bacon saver when something like this happens. Also it's free to use, donations accepted.
http://www.bombich.com/
Note: if anything above I've mentioned is too complicated or your not sure, seek the services of a local computer specialist.
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