TS3682 I am trying to log into my Apple account so that I can back up the last information I had on it.

My device is an older model and I just need the information that was on my old phone.

After resetting your password you might then need to log out of your account on your device by phone on your id in Settings > Store (Settings > iTunes & App Stores if it's on iOS 6) and then log back in so as to 'refresh' the account on it
If that doesn't fix it then you might need to contact iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

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I am trying to log into my apple account and it is telling me my account is disabled. How can i get it enabled again? I have tried resetting my password and that did not work.

I have tried to log into my apple account so I can download my songs onto my iPhone. It keeps telling me my apple id is disabled. I've tried resetting my password but that did not work. How can I fix this?

After resetting your password you might then need to log out of your account on your device by phone on your id in Settings > Store (Settings > iTunes & App Stores if it's on iOS 6) and then log back in so as to 'refresh' the account on it
If that doesn't fix it then you might need to contact iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

HT4528 My app store shows I need to update the Backup Assistant. I have tried to log into my Apple account and used every possible login I can think of. Apple doesn't recognize anything I put in. I have changed my password/ID at least 20 times. What c

My iphone App Store indicates that I need to update my Backup Assistant. I have tried about 30 times to log into my Apple account using every login I can think of and it continually tells me it is invalid or incorrect. I have changed my password/ID at least 20 times. What can I do?

Use the correct login/password that the app was purchased with.

When I tried to log into my itunes account, I was asked to update my credit card information. When I confirmed my credit card info, I got a response about my security code not being accurate -which is not the case-it is 100% accurate. How do I fix?

I keep getting a message about my security code not being accurate. I tried 3 different cards & have the same issue. Is this a systems issue? I need to get my apps installed on my new iPhone 4. I am unable to download without confirming my credit card info- My security codes are 100% accurate.Anyone else having this issue? What is the fix for this?

Ohemod,
There are 120+ countries that have iTunes Stores, but that leaves many that do not. You can consult this document: iTunes Store: Which types of items can I buy in my country?
Opening in a new country requires a tremendous amount of legal, commercial and financial investment, but I am sure Apple would be interested in knowing where there is unmet demand. If you wish to make suggestions to Apple, you can use the iTunes Feedback page.

I'm trying to update my iPhone apps but cannot log into my apple account from my phone!!!

Why can't I log into my Apple account from my iPhone? My phone shows two apps needing updates and I've tried five times to log in. I KNOW I'm using the right password and username, and can log in via computer just fine, but cannot log in to update my apps! What's going on???

It appears that the iTunes store is down right now.
https://discussions.apple.com/thread/4163441?tstart=0
This is the thread where the discussion got started about this. Add your location to this thread.

Trying to log into a "go to webinar" session but can't get any alpha characters to appear on keyboard so I can type in the password

Trying to log into a "go to webinar" session but can't get any alpha characters to appear on keyboard so I can type in the password - can anyone provide any help?

The number keys are the main items that show up with the alpha letters also there like they are when you are in the phone dialing mode keypad. Can't seem to get to the alpha characters.

When trying to log into my bank account, I always get a Challenge Page even though I check the box to register my computer as a private computer.

When trying to log into my bank accounts (2), I always get a security Challenge Page even though I have repeatedly checked the box to register my computer as a private computer. When I attempt to get into these same two accounts using Internet Explorer, I skip the Challenge Page and go directly to the Log In page. What settings do I need to change in Firefox so that I don't get the Challenge Page every time?

I have had exactly this problem - Firefox - version 11, but when I updated all my plug-ins (go to Customize Firefox - about halfway down - '''''Check your plugins''''') and restarted Firefox the problem vanished. Hope this helps as this seems to be a fairly large issue.

We are trying to set up my daughters new macbook pro and I logged into her Apple account which took me to her startup window

we are trying to set up my daughters new macbook pro and I logged into her Apple account which took me to her startup window but it is not accepting this password to get past this?

iOS: Troubleshooting Messages
i
iOS: Troubleshooting FaceTime and iMessage activation
FaceTime, Game Center, Messages: Troubleshooting sign in issues

I just got a new iphone 4 for att and my friend installed the sim card in it for me. the imessage function isnt connecting with the my cell number. a while back i had logged into my apple account on someone elses cell phone and their number keeps showing.

i just got a new iphone 4 for att and my friend installed the sim card in it for me. the imessage function isnt connecting with the my cell number. a while back i had logged into my apple account on someone elses cell phone and their number keeps showing. when i try to just select my number to send and recieve imessages from it will not show up. i can send and recieve regular text but not pictures or imessage. i have tried logging off and restarting and nothing has worked.help please!!

Did you remove your account information from the other person's iPhone?

Ok... i am trying to sign into my apple account in the itunes store on my ipod and i have all the correct data for my credit card and it says " your payment information does not match your banks records. try again or nenter a new payment method. " help me

ok... i am trying to sign into my apple account in the itunes store on my ipod and i have all the correct data for my credit card and it says " your payment information does not match your banks records. try again or nenter a new payment method. " what does this mean and how can i fix it??

- See:
]iTunes Store: My credit card's security code or zip code does not match my bank's records
- If still problem contact iTunes by:
Contact iTunes

I couldn't log into my apple account on my iPad, then i couldn't unlock it resulting in it being disabled, however it's the same as my iPhones password, I then called apple, i was hung up on twice and they said it will cost £70 to fix THEIR problem, help?

I couldn't log into my apple account on my iPad, then i couldn't unlock it resulting in it being disabled, however it's the same as my iPhones password, I then called apple, i was hung up on twice and they said it will cost £70 to fix THEIR problem, help?

If you cannot remember the passcode, you will need to restore your device using the computer with which you last synced it. This allows you to reset your passcode and resync the data from the device (or restore from a backup).
If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present.
You may have to force iPad/iPod into Recovery Mode
http://support.apple.com/kb/ht4097

I have spent the last half hour trying to contact Apple Support and when I called no one answered. Everytime I try to log onto my Apple account it tells me it is not the correct password. I write them down so they can not be wrong. What do I do?

Why do I get a message EVERYTIME I try to log into my Apple account that says the password is incorrect? I write them down so I know they are correct.

So then reset it...
https://iforgot.apple.com/

TS2446 I've been trying to get into my apple account since Tuesday to do updates. I have tried everything. I have been on the phone with apple for hours at a time and nobody can help. Does anybody know what I can do.

I've been trying to get into my apple account since Tuesday to do updates. I have tried everything. I have been on the phone with apple for hours at a time and nobody can help. Does anybody know what I can do.

Try Resetting the PRAM

HT5085 Trying to log into my iTunes account and keep getting "unknown error occurred (-50)

I am trying to log into itunes and everything I get this message, what do I do?

Error 13, 14, 35 and 50 (or -50)
These errors are typically resolved by performing one or more of the steps listed below:
Perform USB isolation troubleshooting, including trying a different USB port directly on the computer. See the advanced steps below for USB troubleshooting.
Put a USB 2.0 hub between the device and the computer.
Try a different Dock Connector or Lightning Connector to USB cable.
Eliminate third-party security software conflicts.
There may be third-party software installed that modifies your default packet size in Windows by inserting one or more TcpWindowSize entries into your registry. An incorrectly set default packet size can cause this error. Contact the software manufacturer that installed the packet-size modification for assistance. Or, follow this article by Microsoft to reset the packet size back to the default for Windows:How to reset Internet Protocol (TCP/IP).
Connect your computer directly to your Internet source, bypassing any routers, hubs, or switches. You may need to restart your computer and modem to get online.
Try to restore from another known-good computer and network.
iTunes: Specific update-and-restore error messages and advanced troubleshooting

I cannot log into my YouTube account on my old iPod Touch with the old YouTube app

A few days ago i tried to log into the old YouTube app and it said that my information was incorrect. Ive tried all my usernames and passwords and nothing works. I have the old iPod Touch and havent upgraded to the newest operating system. I have tried downloading the new YouTube app with no success due to the old operating system. Ive tried my old username and password before i had to put in my Google info. Nothing has been working. I really dont want to have to buy another iPod just to watch videos because thats the only think i can do with my iPod now. Its in great shape considering its age and no physical damage at all. It just stopped logging me into YouTube and i dont know what to do. If someone could help me resolve my problem id greatly appreciate it.

I have the same problem few days before but solved.
If your google account has set up 2-step verification, switch it off and restart the youtube on your ipad/ipod/iphone devices. then u can log in.
Hope this can solve your problem

TS3682 I am trying to log into my Apple account so that I can back up the last information I had on it.

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