I am trying to log into my apple account and it is telling me my account is disabled. How can i get it enabled again? I have tried resetting my password and that did not work.
I have tried to log into my apple account so I can download my songs onto my iPhone. It keeps telling me my apple id is disabled. I've tried resetting my password but that did not work. How can I fix this?
After resetting your password you might then need to log out of your account on your device by phone on your id in Settings > Store (Settings > iTunes & App Stores if it's on iOS 6) and then log back in so as to 'refresh' the account on it
If that doesn't fix it then you might need to contact iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
Similar Messages
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I have just purchased an iphone and I am trying to get facebook on my phone. When I get the app to upload it is asking for my apple password. I put that into the phone and it gives me a message "your apple id has been disabled." Now when I log into apple i have no problem with my apple id or the password. How can I get my phone to read I have a good account with apple?
you need to contact iTunes store support for that, it's possible that they will refer you to an AppleCare Account Security Team
1. Go to expresslane.apple.com
2. select 'itunes' and then 'itunes store' on the right
3. select a topic and a subject
4. click 'continue' and then 'email'
5. fill out the form and explain your situation
6. they will respond within 24 hours usually
Good luck -
Anyone help,
My WiFi stays off, have tried turning off: did not work. tried Restoring settings and that did not work. Downloaded iSO 6.1.3 and it still want work. Any ideas!!same my iphone also did not work i tried to restore but its not coonected to the internet.pls i need your help too.
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An app continues to say "installing" when nothing is happening. It has been several hours now. It's only a book so should not take this long. I have tried deleting it and that did not work.
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
Our wifi is grayed out on our mini ipad; I have tried resetting network settings and that did not work. Any other suggestions?
Wi-Fi or Bluetooth settings grayed out or dim
http://support.apple.com/kb/TS1559
Cheers, Tom -
i have an iphone 4 and my internet has not worked for a good 10 months, why wont it work? My dad pays for my data plan, so its not that i dont pay the bill. I've even tried to rest my net work settings, and that did not work. I went to AT&T and they said that the only way to fix it was to buy a new phone, and im not going to buy a new phone with out my upgrade. someone, please help!
Hey lilmissindian!
I have an article for you here that will help you troubleshoot this issue:
iPhone: Troubleshooting a cellular data connection
http://support.apple.com/kb/ts3780
Thanks for coming to the Apple Support Communities!
Cheers,
Braden -
I am on windows 7 and I upgraded to the newest verison of firefox and now it will not open. I have removed firefox completely and uploaded it again and that did not work. I then made sure it could get through my firewall and that did not work. So my latest attempt I removed firefox 10 again and uploaded the beta version hoping that would do it and once again nothing. It will not open at all. Please help - is there a live chat or a number to talk to someone at Firefox?
I think when uninstalling you may also have to choose (tick) to delete the preferences and other personal data like the bookmarks, stored passwords etc. to erase completely. If you are installing afresh, please try right-clicking on the file and '''Run as administrator''' to install. And when uninstalling, please also make sure choose to delete all data and also manually delete any '''Mozilla''', '''Mozilla Firefox''' or '''Firefox''' from %appdata%, %localappdata% and %programfiles%. You can open a location by typing for eg. %appdata% in the '''Run''' box (Windows key + R). You may also have to check the '''VirtualStore''' folder in %localappdata%. Files in the VirtualStore can be problematic. I think a clean installation may help.
[https://www.mozilla.org/en-US/firefox/new/ Firefox]
[http://kb.mozillazine.org/Installation_directory Installation Folder]
[http://kb.mozillazine.org/Profile_folder Profile Folder]
Please note that using system restore would usually damage the Firefox installation. -
I am having trouble printing a PDF document. Whenever I click print nothing happens but when I am printing documents from Word, Excel etc they print without a problem. I've tried printing as image but that did not work. I uninstalled Adobe Reader XI and downloaded Adobe Reader X instead and that still doesn't work. I have Windows 7.
Hello,
Please follow the link to troubleshoot the printing issues with Adobe Reader:- Troubleshoot PDF printing | Acrobat, Reader.
Regards,
Nakul -
After updating to iOS7 on my iPhone 4 I cannot enable location services. How do I enable location services? I have tried turning off restrictions but that did not work.
I finally just resolved this after not being able to enable location services since upagrading to iOS 7. Posting the solution here 'cause I couldn't find it anywhere else.
I enabled Restrictions under Settings > General > Restrictions and created a passcode (I'm not sure if this was part of the solution, but it wasn't enabled for me by default.)
In Restrictions, under Privacy, Location Services was set to "Allow Changes" (This still didn't solve the issue of the greyed-out Location Services switch though - I still couldn't turn it on.)
Also in Restrictions, I also switched "Find My Friends" to "Allow Changes"
Once I did step 3, the switch under Settings > Privacy > Location Services was no longer greyed out and could be switched on.
Hope this helps! -
Followed troubleshooting for "iPhone not found in devices" iTunes and that did not work... Now what?
That's what I tried. The 6 steps and I do not have security software on my phone. iTunes on my Mac is still giving me the warning that I need to download the latest version on my phone, and is not recognizing it in devices, which is the irony because that's what I need to actually update it
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My new iPhone5 suddenly showed the message "No SIM" - I tried resetting the phone but that did not correct the problem. Any suggestions?
http://support.apple.com/kb/TS4148
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How do I sign in when I dont know the password? I tried pushing reset and that did not wprk.
Please try the steps mentioned in this article and see if that helps.
If my post answers your question, please mark it as "Accept as Solution" -
My ipod classic has started making a mewling sound and all it does is scroll through the songs. It does not play on my Bose sound dock or through earbuds. It will play when connected to the computer...but that makes it hard to take it on a walk with me I thought it might be a synching problem so tried that--still doesn't work. How do I fix this problem with out restoring it to the factory setting? I do not want to lose all my music content as some of it I cannot replace easily. Please help with suggestions and advice. Thanks. Karen in GA
Have you recharge your iPod for at least 2 hours, preferably till the Full charge Battery symbol comes ON.?
See this Apple support Article
http://www.apple.com/support/ipod/five_rs/classic/
You did not by chance bought the Hello Kitty special edition?
Have nice day! -
I'm trying to upload an Excel Workbook (in xlsx format) to have it converted to a PDF file and that little circle has been spinning forever. I tried to restart the process but it did the same thing. So I tried to open up each individual worksheet of the workbook and save them individually. I "think" I got that to work, but when I go to the combine tab, I see the four pages that I have selected with spinning "thinking" circles on all of them. Please help. I have a client waiting for this proposal and I don't know what to do!
LisaWozHi Lisa Wozniak,
Are you on a slow Network Connection? I would recommend you to Clear the browser Cache and History and then try again or try using a different browser on a different Network Connection.
Let me know if it works or not.
Regards,
Rahul Tyagi -
Before updating to 26.0 I did not have any Firefox backup account.
Hi bmfowler,
bookmarks are linked to your profile (irrespective of what FF version you are currently on) this profile should be left intact by an upgrade/downgrade.
First thing I would do would to be run -> %appdata%/Mozilla/Firefox/Profiles/ (standard profile location) to figure out whether the old profile (with the bookmarks) is still available. If so proceed with the
[https://support.mozilla.org/en-US/kb/Recovering%20important%20data%20from%20an%20old%20profile recovery].
Hope it helps.
Cheers,
jm
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